Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10082887July 28, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILED UPPER BALLJOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082397July 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AFTER DRIVING OVER 100 MILES ON INTERSTATE I-79 I PULLED INTO A PARKING LOT AND MY RIGHT FRONT TIRE BROKE OFF LEAVING THE VEHICLE UNABLE TO MOVE. UPPER BALL JOINT BROKE WHICH IN TURN BROKE THE AXEL WHICH BROKE THE TIE ROD. WHEN THE LOWER BALL JOINT WAS REMOVED IT ALSO FELL APART. I WAS TERIFIED BY WHAT HAD HAPPENED. I WAS TOLD BY THE SERVICE DEPARTMENT MAKING THE REPAIRS THAT A PART IN THE TIE ROD WAS BROKEN BUT NO REPLACEMENT PART WAS MADE SO THE ENTIRE TIE ROD MUST BE REPLACED. ALSO THE TIE ROD NEEDED WAS ON BACK ORDER SO A USED TIE ROD WILL HAVE TO BE USED. I HAVE BEEN TOLD THAT THE USED TIE ROD SHOULD BE OKAY WITH NO DEFECTS. THE COST TO REPAIR HAS GONE WELL OVER $1,000.00. I CAN NOT STRESS TO YOU HOW UPSET I HAVE BEEN SINCE THIS HAPPENED. IF I HAD LOST THAT TIRE OUT ON THE INTERSTATE MYSELF AND OTHERS COULD HAVE BEEN KILLED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082287July 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE GALT FIRE PROTECTION DISTRICT HAS 2 DODGE DURANGO'S 4X4. DURING AN INSPECTION OF THE BRAKES, IT WAS DISCOVERED THE BRAKE LINE ON THE FRONT LEFT WHEEL WAS RUBBING THE CHASSIS. THE METAL BRAKE LINE NEAR THE CALIPER WAS WORN MORE THEN HALF WAY THROUGH THE WALL OF THE BRAKE LINE. UPON INSPECTING THE OTHER SIDE IT WAS DISCOVERED THE RIGHT FRONT BRAKE LINE WAS ALSO WORN. I INSPECTED THE OTHER DODGE DURANGO AND DISCOVERED IT WAS ALSO WEARING IN THE SAME PLACE. FAILURE OF THE FRONT BRAKE HYDRAULIC SYSTEM WILL REDUCE THE VEHICLE'S BRAKING ABILITY AS MUCH AS 70%. IN MY PROFESSIONAL JUDGMENT, THIS PROBLEM IS WORTHY OF A FORMAL INVESTIGATION AND A RECALL, IF OTHERS DODGE DURANGOS ARE FOUND WITH THIS PROBLEM. THE GALT FIRE PROTECTION DISTRICT'S AFFECTED VEHICLES ARE AS FOLLOWS: [XXX] WITH 36,101 MILES AND [XXX] WITH 42,888 MILES THANK YOU [XXX] FIRE MECHANIC GALT FIRE PROTECTION DISTRICT. *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082311July 20, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079991July 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING BETWEEN 60 ANF 70 MPH, THE LEFT DRIVER'S SIDE TIRE SEPARATED FROM THE VEHICLE. THE CONSUMER PREVIOUSLY HEARD A NOISE COMING FROM THE REAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP AND THE MECHANIC DETERMINED THE LOWER BALL JOINT FAILED. *AK THE CONSUMER FELT A SUDDEN PULL TO THE LEFT WHEN HE SAW THAT THE TIRE AND WHEEL SEPARATED FROM THE VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081318July 18, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079496July 15, 2004
STEERING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING, THE CONSUMER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TR MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK THERE WAS NO WARNING. THE UPPER BALL JOINT SEPARATED UNDER NORMAL CONDITIONS. THERE WAS DAMAGE IN THE LEFT FRONT SUSPENSION, STEERING GEAR, CONTROL ARM, AND THE AXLE SHAFT WERE ALL REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079576July 15, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 10 MPH, THE CONSUMER HEARD A LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER, WHO WAS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER FRONT BALL JOINT NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK AFTER THE REMOVAL OF THE RIGHT SIDE UPPER BALL JOINTS, THEY APPEARED TO HAVE NEVER BEEN LUBED AT THE ASSEMBLY LINE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076244July 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE THE ENGINE WAS IDLING THE VEHICLE WAS ABLE TO ENGAGE INTO DRIVE WITHOUT APPLYING THE BRAKE. AS A RESULT THE VEHICLE ROLLED FORWARD COLLIDING WITH A PARKED VEHICLE. THE DEALER STATED THAT "THE BRAKE DISENGAGEMENT FEATURE IS NOT ON THE VEHICLE". *LA THE CONSUMER WAS TOLD THAT THIS SAFETY FEATURE WAS NOT INSTALLED ON DODGE VEHICLE'S UNTIL 2001. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10081678July 12, 2004
AIR BAGS:FRONTAL
CONSUMER FELL A SLEEP BEHIND THE WHEEL WHILE DRIVING 35-45 MPH ,RESULTING IN A HEAD ON CRASH WITH A TRACTOR TRAILER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10081681July 12, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. MANUFACTURER AND DEALERSHIP WERE CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10081682July 12, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35-45 MPH CONSUMER LOST CONTROL OF VEHICLE AND RAN INTO AN EMBANKMENT HEAD-ON. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080891July 12, 2004
SUSPENSION:FRONT:HUB
BOTH FRONT HUBS ARE BAD CAUSING BOTH TIRES TO WOBBLE AND SWAY ON TURNS. TIRES ARE NOW WORN OUT COMPLETELY ON INSIDE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080576July 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS FAILED INSPECTION. MY CAR HAS ONLY 36,000 MILES. THERE HAS NEVER BEEN ANY INDICATION THAT THERE WAS A PROBLEM WITH MY CAR(IN OPPOSITON TO CHRYSLER'S CLAIM THAT OWNERS WILL BE ABLE TO TELL). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080552July 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER SUSPENSION BALL JOINTS ARE OUT OF SPECIFICATION AND PREMATURE WEARING. DEALER INFORMS ME THIS IS A FREQUENT AND RECURRING PROBLEM WITH DURANGOS AND CAN LEAD TO SERIOUS FRONT END LOSS OF VEHICLE CONTROL. IF THE DEALER SAYS THIS IS A RECURRING PROBLEM, HOW CAN THIS NOT BE A RECALL ITEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080399July 6, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:ENGINE
THE TWO OCCURRENCES INVOLVED PREMATURE DETERIORATION OF VARIOUS DEVICES AND COMPONENTS. AT APPROXIMATELY 37,000 MILES (AFTER WARRANTY EXPIRED), THE DEVICE THAT CONTROLS THE CHECK ENGINE OPERATIONS HAD TO BE REPLACED. MOST RECENTLY, AT 40,000 MILES, THE POWER STEERING PUMP AND LINES HAD TO BE REPLACED. IT WAS BROUGHT TO MY ATTENTION THAT THE PREMATURE CORROSION OF THE LINES CAUSED THE PUMP DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080264July 1, 2004
VEHICLE SPEED CONTROL
WHILE MERGING ONTO THE FREEWAY THE VEHICLE ACCELERATED UP TO 60- 65 MPH AS IF THE CRUISE CONTROL WAS ACTIVATED. THE CONSUMER STATES, "HE WAS UNABLE TO GET THE VEHICLE TO STOP FOR 15 MILES OR MORE UNTIL IT WAS SAFE TO DRIVE UNTO A GRASSY AREA". THE DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080147June 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE VEHICLE WAS GOING THROUGH STATE INSPECTION TECHNICIAN NOTICED THAT ONE OF THE WHEELS WAS WOBBLY, AND TECHNICIAN DETERMINED THAT THE BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080174June 29, 2004
SEAT BELTS
CONSUMER STATES THAT SEAT BELTS WILL NOT RELEASE ONCE LOCKED IN IT IS A PROBLEM GETTING OUT OF THE SEAT BELTS. CONSUMER TOOK THE VEHICLE TO A DEALER, AND WAS TOLD THAT SEAT BELTS WERE NOT ON RECALL, AND IT WILL COST CONSUMER APPROXIMATELY $300.00 TO HAVE THEM REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066760June 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DURING A VEHICLE INSPECTION, THE INSPECTOR FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango