Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10090458September 5, 2004
ENGINE AND ENGINE COOLING
MY 2000 DURANGO, WITH 60,100 MILES ON IT, HAD A SCENT OF ANTI-FREEZE, SO I TOOK IT IN TO THE DEALER. I WAS INFORMED THAT THE FREEZE PLUGS ON ONE SIDE OF THE ENGINE WERE LEAKING. THE PARTS WERE REMOVED/REPLACED, AND THE OLD PARTS HAD CORRODED THROUGH. I WAS TOLD I HAD BETTER CHANGE THE BALANCE, BECAUSE "THEY COULD GO AT ANY TIME". WHEN I ASKED HOW IT WAS POSSIBLE THAT THESE ITEMS COULD FAIL IN SUCH A (RELATIVELY) SHORT PERIOD OF TIME, THE ANSWER WAS "SOMETIMES THAT HAPPENS". I HAVE WORKED ON VEHICLES, AND REBUILT ENGINES, FOR OVER 20 YEARS AND THIS IS THE FIRST TIME I HAVE SEEN AN ENGINE WITH SO FEW MILES HAVE THIS PROBLEM. I HAVE 2 OF THE 3 REMOVED PARTS (I WAS TOLD THE THIRD "CRUMBLED WHEN REMOVED"), AND PLAN ON PURSUING DODGE FOR A BETTER EXPLANATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090419September 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BEGINNING AT APPROXIMATELY 25,000 MILES A NOISE FROM THE FRONT SUSPENSION BEGAN. OVER TIME THE NOISE CONTINUED TO GET WORSE. THE SOURCE OF THE NOISE WAS THE UPPER BALL JOINTS WHICH FAILED WITH ONLY APPOXIMATELY 49,000 MILES ON A 2000 DODGE DURANGO. THE DEALER INFORMED ME THAT THIS IS A COMMON FAILURE WITH DURANGOS. BOTH UPPER BALL JOINTS FAILED. THIS IS A PREMATURE FAILURE WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE LOSS OF LIFE. CHRYSLER SHOULD RECALL AND REPLACE THE DEFECTIVE COMPONENTS BEFORE SOMEONE IS INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090403September 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
VEHICLE EXPERIENCED EXCESSIVE MOTOR SLUDGE AT THE BASE OF THE ENGINE. CONSUMER MAINTAINED THAT THE ENGINE WAS PROPERLY MAINTAINED, SUCH AS, PROPER OIL CHANGES, TUNE UPS, ETC. CONSUMER TOOK THE VEHICLE TO DEALER WHERE THE SLUDGE WAS DISCOVERED. HOWEVER, THE WARRANTY COMPANY SENT A REPRESENTATIVE TO INSPECT THE VEHICLE AND FOUND THE SAME DEFECTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090203September 1, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUN ROOF VISOR LINKAGE/STRUTS WERE HANGING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088959September 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 2000 DODGE DURANGO 4.7 UPPER BALL JOINT FAILED AND HAS UNUSAL RUSTED WEAR AND TEAR FOR THIS VEHICLE. AFTER AN INSPECTION I WAS ALERTED THAT THIS BALL JOINT WAS UNUALLY WORN AND THAT IT WOULD NEED REPLACING. THERE WAS NO INDICATION THAT IT HAD WORN TO THE EXTENT IT HAD . I CONSIDER MY SELF LUCKY BUT IT SEEMS THAT THERE IS A DEFINTE ISSUE HERE AS NOT ONLY THAT IT WAS WARN ON MY VEHICLE BUT THE PART IS ALMOST IMPOSSIBLE TO FIND AS MANY OTHER ARE EXPERINCING THE SAME ISSUE. YET THERE HAS BEEN NO RECALL ON THIS PART I THINK SOME POEPLE ARE GOING TO GET HURT HERE AND BEFORE THEY DO PLEASE ASK DIAMER CHRYSLER TO LOOK INTO THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088843August 30, 2004
VEHICLE SPEED CONTROL, SUSPENSION:FRONT
1.) SEPARATION UPPER BALL JOINT - NOTICED A LOUD NOISE FROM THE FRONT DRIVER SIDE...SOUNDED LIKE RUBBING. GOODYEAR ROTATED THE TIRES WHICH DIDN'T HELP. THEY LATER DIAGNOSED IT AS THE BALL JOINTS FAILING. I REMEMBERED SEEING THE RECALL INVESTIGATION ON THE NEWS AND TOOK IT IMMEDIATLEY FOR DIAGNOSIS. ESTIMATED REPAIR IS $700.00. I ALSO HAVE SEVERAL OTHER ISSUES, SUCH AS 1.) CREAKING NOISE FROM REAR DRIVER SIDE - SOUNDS LIKE SPRINGS 2.) NOISE FROM REAR A/C WHEN FRONT AIR IS OFF. 3.) I ALSO HAD TO REPLACE THE SPEED SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089936August 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS FAILED. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088608August 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089562August 24, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING CRUISE CONTROL ENGAGED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089145August 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT LOW SPEEDS THE STEERING COLUMN PULSATED. DEALER STATED THAT THE UPPER BALL JOINTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080099August 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 35 MPH, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086789August 13, 2004
ENGINE AND ENGINE COOLING
2000 DODGE DURANG: I WAS DRIVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF ONE OF MY CHILREN, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE STARTED TO BOUNCE BACK AND FORTH. IT INDICATED THAT I WAS LOOSING PRESURE AND THEN RETURN TO NORMAL. AFTER 2 MINUTES OF THIS, I PULLED OFF THE ROAD AND CHECKED THE OIL LEVEL. IT WAS FULL....... I TURNED THE CAR BACK ON, AND THE PROBLEM WENT AWAY. I WENT FURTHER DOWN THE HIGHWAY AND ENTERED A SINGLE LANE CONSTRUCTION ZONE WHEN IT STARTED TO DO THE SAME THING. THIS TIME IT FINALLY WENT TO ZERO. HAVING NO WHERE TO GO FOR 2 MORE MILES, I HAD NO CHOICE BUT TO DRIVE TO THE NEXT EXIT. I PUT ON MY HAZRD LIGHTS, AND DROVE 35MPH WHILE COASTING AS OFTEN AS I COULD. ONCE I GOT OFF THE EXIT, THE CAR STARTING TO MAKE A TICKING SOUND (LIFTERS) AND EVENTUALLY STOPED RUNNING. MY DODGE DURANGO HAD ONLY 44,000 MI. ON IT. THE OIL WAS CHANGED EVERY 3-4,000 MI. THE CAR HAD TO BE TOWED AWAY. NOW I AM TOLD I NEED A COMPLETELY REBUILT ENGINE. IT WILL COST ME $4,000+ TO REPAIR IT. AFTER SEARCHING THE INTERNET, I FOUND THIS PROBLEM TO BE TO COMMON. I CANNOT GET MY DEALERSHIP TO ACKNOWLEDGE SUCH AN OCCURANCE. EVEN THOUGH MY CAR IS OUT OF WARRANTY, I FEEL THAT IT SHOULD LAST MORE THAN 90,000 MI WITH THE PROPER AMOUNT OF SCHEDULED MAINTENANCE. SOUNDS LIKE A MAJOR RECALL IS IN ORDER. WHO KNOWS, MAYBE EVEN A CLASE ACTION LAW SUITE WILL COME OUT OF IT IF ENOUGH PEOPLE COMPLAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086795August 13, 2004
ENGINE AND ENGINE COOLING
I WAS DRVING ON THE HIGHWAY WITH MY WIFE, 2 CHILDREN, A FRIEND OF THE FAMILY, AND MY FAMILY DOG, WHEN THE OIL GAUGE NEEDLE DROPPED TO ZERO, AND THE WARNING SOUND BEGAN TO GO OFF. ACCORDING TO THE GAGES, I WAS LOOSING OIL PRESSURE. AFTER A SECOND, THE GAUGES WOULD RETURN TO NORMAL. IT WAS INTERMITENT. AFTER 2 MINUTES OF THIS, I DECIDED TO PULL OF THE ROAD AND CHECK THE OIL LEVEL, IT WAS FULL... I TURNED THE CAR BACK ON, THE WARNING SIGNAL WAS GONE, AND THE NEEDLE INDICATED THAT I HAD OIL PRESSURE. I WENT ANOTHER 4 MILES DOWN THE HIGHWAY WHEN I ENTERED A SINGLE LANE CONSTRUCTION ZONE. THIS TIME THE NEEDLE WENT TO ZERO, INDICATING NO OIL PRESSURE. I HAD NO CHOICE BUT TO TURN ON MY HAZARD LIGHTS, AND DRIVE 2 MORE MILES @35MPH TO THE NEXT EXIT. ONCE ON THE RAMP, THE CAR MADE A TICKING NOISE, AND EVENTUALLY STALLED. DUE TO THE LOSE OF POWER STEARING, IT WAS DIFFICULT TO STEAR. IT WAS EVEN MORE DIFFICULT TO STOP THE CAR (LOSE OF BRAKING) MY DODGE DURANGO HAD TO BE TOWED AWAY. NOW I AM TOLD THAT IT WILL COST ME IN EXCESS OF $4,000 TO FIX IT. I WAS TOLD BY SEVERAL MECHANICS THAT DODGE HAD TO DESIGN THIS ENGINE WITH EXTREMELY TIGH TOLERANCES IN ORDER TO MEET THE HP REQUIREMENTS. IN DOING SO, IT SOUONDS LIKE THEY NEGLECTED TO PERFORM THE PROPER ANALYSIS REQUIRED TO DETERMING THE AFFECT ON PROPER OIL CIRCUALTION. I CHANGED MY OIL EVERY 3-4,000 MI. HOW COULD THIS HAPPEN? AFTER SEARCHING THE INTERNET, I FOUND OUT THAT THIS WAS A COMMON OCCURANCE AMONGST DURANGO OWNERS. I READ ONE COMPLAINT AFTER ANOTHER. I SOME CASES, CHRYSLER WOULD NOT COVER THE FAILURE EVEN IF THE OWNER HAD AN EXTENDED WARRANTY. MY DEALERSHIP WON'T RECOGNIZE THAT THEIR IS A HISTORICAL PROBLEM. THEY LOST MY BUSINESS. EVEN THOUGH MY CAR IS OUT OF WARRANTY, ONE WOULD EXPECT IT TO LAST 90,000 MI. WITHOUT A CATASTROPHIC FAILURE OF THIS MAGNITUDE. THIS POBLEM SHOULD BE RECOGNIZED BY CHRYSLER....THESE MOTORS SHOULD BE RECALLED....SOUNDS LIKE A CLASS ACTION SUITE IS IN ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086546August 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2000 DODGE DURANGO WITH ONLY 40000 MILES ON IT, HAS TO HAVE 4 NEW BALL JOINTS AND A COMPLETELY NEW STEERING RACK SYSTEM INSTALLED, AT A COST OF OVER $2000. I HAVE SEEN SEVERAL REPORTS ON CBS AND READ SEVERAL ARTICLES ON THE EXTREMELY HIGH RATE OF INCIDENCE OF THIS TYPE OF PROBLEM WITH THE DURANGO, AND WAS PROMPTED TO SEE MY DODGE DEALER MECHANIC AS A PRECAUTIONARY MEASURE. SURE ENOUGH, ALL THREE OF THE PROBLEMS WERE FOUND (BY DODGE MECHANICS!) IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086242August 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS KEEP LOCKING AND UNLOCKING THEMSELVES. THIS IS A HAZZARD SINCE IT DOES THIS WHILE DRIVING. IT EVEN DOES IT WHEN I'M NOT DRIVING. I'VE ALREADY HAVE HAD SOMEONE TRY TO BRAKE IN. I'M GOING TO GUESS THAT THEY HEARD THE DOOR LOCKS GO UP AND DOWN. *AK 2 DODGE DEALERSHIPS THAT I'VE CHECKED WITH SAY THEY HAVE NO CLUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087097August 3, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
EA 03 023 & PE 03 032/ BALL JOINT FAILURE: WHILE DRIVING 45-50 MPH UPPER BALL JOINT BROKE ON THE PASSENGER'S SIDE. VEHICLE WENT OUT OF CONTROL AND ROLLED OVER TWICE INTO AN EMBANKMENT BEFORE STOPPING. DRIVER AND THE PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE LOCAL HOSPITAL BY AN AMBULANCE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10083125August 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083974August 2, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER WAS INFORMED BY THE DEALER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED WHILE GETTING A FRONT WHEELS ALIGNMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083019July 30, 2004
STEERING:RACK AND PINION, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2000 DODGE DURANGO 2 WHEEL DRIVE. I BOUGHT THE VEHICLE NEW. CURRENTLY HAS 39,000 MILES ON IT. AVE HAD TO REPLACE BOTH UPPER BALL JOINTS ON THE VEHICLE ALREADY (APPROXIMATELY 23,000 MILES WERE ON THE VEHICLE AT THE TIME). NOW, I AM TOLD, I HAVE TO REPLACE THE RIGHT UPPER AGAIN. I ALSO HAVE TO REPLACE THE RIGHT INNER TIE-ROD, AND THE RACK & PINION BUSHINGS. I HAVE HAD CONSTANT FRONT TIRE WEAR PROBLEMS SINCE THE CAR WAS NEW. I AM ON MY THIRD SET OF TIRES FOR THE FRONT END.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082954July 29, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, WHEELS:HUB, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SERVICE BRAKES, AIR:DISC:ROTOR
AUTOMOBILE IS POORLY MANUFACTURED. I AM GETTING OVER RAN WITH REPAIRS BILLS OF PART S THAT SHOULD NEVER FAIL. IN 40 YEARS OF DRIVING AND BUYING AUTO I HAVE NEVER SEEN SUCH A POORLY BUILT CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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