Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10075617July 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS WORE PREMATURELY. THE CONSUMER WAS CONCERNED THAT THE VEHICLE'S WHEEL WOULD SEPARATE WHILE DRIVING. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079092June 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR, PLASTIC PIECE THAT ALLOWS THE WINDOW TO MOVE UP AND DOWN, HAS BROKEN TWICE WITHIN THE LAST YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079691June 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER HEARD A NOISE COMING FROM THE FRONT WHILE DRIVING AT ANY SPEED. UPON INSPECTION BY THE DEALERSHIP CONSUMER WAS INFORMED THAT LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073921June 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING THE BRAKES VEHICLE PULSATED/VIBRATED. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078332June 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 2001 DURANGO HAS HAD THE ROTORS GO BAD AND THE BALL JOINTS (BOTH OF WHICH COST ME MONEY). THE VEHICLE HAS 55000 MILES ON IT AND IS DRIVEN 95% OF THE TIME ON THE INTERSTATE SYSTEM. ALTHOUGH I LIKE THE VEHICLE, I THINK THE MFT SHOULD PAY FOR THE REPLACEMENT. I ALSO, THINK IT IS TIME FOR A RECALL. I AM HARD PRESSED TO BUY ANOTHER DODGE ( I OWN TWO) KNOWING THAT THEY DON'T CARE ABOUT MY SAFETY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075162June 10, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C FAILED - EVAPORATOR BOX NEEDS TO BE REPLACED - LABOR COSTS ARE ASTRONOMICAL!! I HAVE BEEN TOLD THAT THIS IS A VERY COMMON PROBLEM IN THIS MODEL AS WELL AS THE DODGE INTREPID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074987June 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LOUD SQUEAKING UNDER THE FRONT END, AND THE VEHICLE WOULD BECOME VERY UNSTABLE AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WOULD ACTUALLY BOUNCE IN DIFFERENT DIRECTIONS AFTER HITTING A LARGE BUMP. TURNING THE WHEEL THERE WAS A POPPING NOISE IN THE WHEEL AND STEERING WHEEL. AT 41,000 MILES, BOTH OF THE FRONT UPPER BALL JOINTS HAD TO BE REPLACED FOR "EXCESSIVE WEAR". THE DEALERSHIP TOLD ME THAT MOST BALL JOINTS DON'T LOOK THIS BAD UNTIL YOU'VE HIT WELL OVER 100K. WE DO NOT GO 4-WHEELING IN OUR DURANGO, WE DO NOT DRIVE RECKLESSLY. THIS VEHICLE IS OWNED BY AN AMPUTEE WHO USUALLY ONLY DRIVES IT ON THE HIGHWAY. THIS COST US OVER $1,000 TO FIX, AS CHRYSLER WOULD NOT HELP. THIS IS A KNOWN ISSUE, AND CHRYSLER HAS NOT ISSUED A TSB OR RECALL ON IT BECAUSE SUPPOSEDLY NOT ENOUGH PEOPLE HAVE COMPLAINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074930June 7, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CAR FAN BLOWER FOR A/C & HEAT JUST STOPPED AT 61,000 MILES. CAR IS ONLY 2001. LOADED DURANGO IN EXCELLENT SHAPE. HARD TO BELIEVE THIS IS A COMMON PROBLEM. DEALER SAID THIS WAS COMMON. TALKED TO MANY PEOPLE SAID IT WAS NOT A COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074711June 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY WIFE AND I OWN A 2001 DODGE DURANGO SLT. GREAT CAR BUT VERY DANGEROUS AND REMARKABLY OBVIOUS DESIGN FLAW IN THE FRONT ROTORS. WE CURRENTLY HAVE 30,000 MILES ON OR DURANGO AND I 'M GETTING READY TO PUT THE THIRD SET OF ROTORS ON THE FRONT END. THE FIRST CHANGED SET WAS PUT ON AFTER ONLY 9200 MILES. OF COURSE AT THE DEALERSHIP YOU GET THE BLAH, BLAH ABOUT HOW IT IS A NORMAL WEAR AND TEAR ITEM. WHICH I AGREE IT IS;HOWEVER, IT IS NOT NORMAL TODAY OR YESTERDAY FOR ANY ROTOR ON ANY VEHICLE TO WARP SO BADLY AFTER ONLY 8000 MILES OF USE. ROTORS WARP FROM EXCESSIVE HEAT BUILDUP-> THAT IS A FACT. I DID FURTHER RESEARCH THROUGH VARIOUS DODGE DEALERSHIPS. OF THE FIVE RESPECTIVE DEALERSHIPS CONTACTED ALL FIVE AGREED THAT THE ROTORS ARE UNDERSIZED AND ARE PRE-MATURELY WEARING ON ALL DODGE DURANGOS, BUT THEY COULDN'T DO ANYTHING ABOUT. WHEN I CHANGED THE ROTORS AFTER ONLY 8000 MILES I WAS FAIRLY SURPRISED TO SEE ALMOST NO WEAR ON THE FRONT BRAKE PADS. REGARDLESS OF THIS SMALL AMOUNT OF WEAR I DECIDED TO REPLACE THE FRONT PADS WITH NEW HIGH END CERAMIC PADS WHICH HELP WITH REDUCING HEAT BY HELPING DISSIPATE HEAT THROUGH THE CERAMIC MEDIA. AT 17,000 MILES WARPED ROTORS ON THE FRONT END AGAIN, CERAMIC PADS LOOKED GREAT. I DO NOT PULL A BOAT/ RV OR ANYTHING ELSE ON MY VEHICLE. I LIVE IN FLAT CORN COUNTRY NOT COLORADO WITH EXCESSIVE MOUNTAINS THAT WOULD PUT STRAIN ON THE BRAKING SYSTEM. BRAKES ARE THE SINGLE MOST IMPORTANT PART ON ANY VEHICLE, AND WHEN THEY ARE UNDERSIZED AND DON'T DISSIPATE HEAT CORRECTLY THEY WILL WARP EVERYTIME. THERE IS NO DOUBT THAT THIS IS A DANGEROUS SITUATION THAT IS NOT ISOLATED AND IS PREVALENT WITH EVERY 2001 DURANGO. I HOPE I'M NOT WASTING MY FINGERS TIME AND THAT THIS HAS SOME IMPACT ON DODGE, SO THAT THEY MAY RIGHT THIS WRONG AND GET RECALL PERFORMED BEFORE SOMEONE OR MORE PEOPLE ARE KILLED AND INJURED FROM THIS CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074339May 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE FAILED PENNSYLVANIA STATE INSPECTION. THE TECHNICIAN INDICATED THAT THE VEHICLE'S UPPER BALL JOINTS NEEDE DTO BE REPALCED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073127May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
ENGINE LIGHT CAME ON. CODES LISTED WERE P1757 AND P1762. GOVERNOR PRESSURE SOLENOID AND GOVERNOR PRESSURE SENSOR. ENGINE RPMS RACE TO OVER 3000 BEFORE FINALLY SHIFTING. FEELS LIKE THE ENGINE IS GOING TO BLOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072989May 22, 2004
ELECTRICAL SYSTEM:WIRING
THE DASH LIGHTS STARTED GOING OFF AND ON WITHOUT WARNING. I PULLED OVER WHEN I REALIZED THE TAILLIGHTS WERE NOT WORKING. A FIRE HAD STARTED IN THE TAILLIGHT SOCKET ON THE DRIVER'S SIDE. THE FIRE DEPARTMENT RESPONED WITHIN 3 MINUTES, BUT THE FIRE STILL DID $8,000 IN DAMAGE AND TOOK THE DEALER 10 WEEKS TO FIX. THE CAUSE WAS UNKNOWN, BUT THE ENTIRE REAR WIRING HARNESS HAD TO BE REPLACED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10073992May 20, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING AND APPLYING THE BRAKES VEHICLE LURCHED FORWARD. VEHICLE HAS HAD THIS PROBLEM FOR OVER A YEAR. VEHICLE WAS INVOLVED IN ONE COLLISION, AND WAS BEING SUED. THERE WERE NO INJURIES OR FATALITIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10072680May 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BACKING OUT OF DRIVEWAY. TURNED STEERING WHEEL TO THE RIGHT AND THE FRONT END DROPPED. THE RIGHT FRONT TIRE CAME AWAY FROM THE CONTROL ARM AT THE UPPER BALL JOINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072521May 13, 2004
WHEELS:HUB
RT. FRONT WHEEL NOISE AND LOCKED-UP TURNING INTO PARKING LOT. PULLED FORWARD TURNING TO LEFT AND WHEEL FREED. DROVE 30 MILES ON HIGHWAY TO DEALERSHIP WITHOUT INCIDENT. DEALER FOUND RT. FRONT WHEEL HUB BEARINGS WORE OUT AND DANGEROUSLY AFFECTING SAFETY OF WHEEL. VEHICLE WITH 53,000 MILES AND IN SHOP ON EXTENDED WARRANTY X3 FOR CONTROL ARM/SUSPENSION REPLACEMENTS/ REAR WHEEL BRAKE CYLINDER LEAKS AND REPAIRS AND NOW RT. FRONT WHEEL HUB BEARINGS.CHRYSLER NO HELP. LUCKY TO HAVE FORSIGHT TO BUY EXTENDED WARRANTY. NOW WITH LACK OF TRUST OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073526May 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A SQUEAKING NOISE WAS HEARD FROM UNDER THE FRONT OF THE VEHICLE WHEN TURNING. WHILE DRIVING ON THE A BUMPY FREEWAY VEHICLE PULLED TO THE LEFT WHEN IT WENT OVER A BUMP. VEHICLE WAS TAKEN TO A DEALERSHIP, WHO INDICATED THAT THE FRONT UPPER BALL JOINTS HAD PREMATURELY WORN OUT WHICH CAUSED THE FRONT TIRES TO WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072340May 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD TO REPLACE THE UPPER BALL JOINT IN MY VEHICLE. I WAS TOLD THAT THERE IS AN ONGOING INVESTIGATION REGARDING THE UPPER BALL JOINTS IN 2000-02 MODELS. I NOTICED A NOISE WHEN I HIT THE BRAKES OR A ROUGH SPOT IN THE ROAD. I TOOK MY VEHICLE IN FOR SERVICE AND HAD TO PAY $272.00 TO HAVE THESE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068419May 6, 2004
EQUIPMENT
AFTER A TIRE BLOW OUT, I WENT TO RETRIEVE THE SPARE ONLY TO FIND THAT IT WAS GONE. THE SPARE IN THIS VEHICLE IS LOCATED UNDER THE REAR OF THE VEHICLE, AND IS SUSPENDED BY A CABLE THAT LOWERS FROM THE TRUNK. WHEN I CHECK FOR THE SPARE, I ONLY FOUND A 4 INCH SECTION OF CABLE WITH A FRAYED END. IT APPEARS THE CABLE HAD BROKEN AND THE SPARE, WITH THE ALLOY WHEEL, MUST HAVE DROPPED TO THE GROUND AT SOME POINT. I HAD NO INDICATION THAT THIS HAD HAPPENED, AND COULD HAVE CAUSED AN ACCIDENT IF SOMEONE BEHIND ME HAD HIT THE SPARE AFTER IT BROKE LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072015May 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER STATED THAT TRANSMISSION INDICATOR LIGHT KEPT GOING OFF AND ON. CONSUMER TOOK VEHICLE TO THE DEALER, WHO TOLD CONSUMER THAT THEY HAD TO INSERT A PLATE IN ORDER TO MAKE THE LIGHT STAY OFF. ALSO, AFTER VEHICLE WAS WORKED ON THE CRUISE CONTROL LIGHT CAME ON AND STAYED ON. WHILE DRIVING ON THE FREEWAY ALL THE LIGHTS CAME ON, CONSUMER APPLIED BRAKES, AND THEY GRABBED. WHEN CONSUMER FINALLY WAS ABLE TO APPLY BRAKES THEY ALMOST THREW HER PASSENGER THROUGH THE WINDSHIELD. HOWEVER, PASSENGER DID NOT GO THROUGH THE WINDSHIELD BECAUSE HE WAS WEARING A SEAT BELT. CONSUMER INDICATED THAT DEALER TOLD HER THAT THIS INCIDENT MAY HAVE BEEN CAUSED BY THE TRANSMISSION FLUID THAT THEY PUT INTO VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071852April 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 70 MPH VEHICLE VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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