Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10632435September 11, 2014
ENGINE
I DROVE THE TRUCK 2 DAYS AGO AND IT RAN FINE. YESTERDAY IT RAINED ALL DAY AND WHEN I WENT TO START IT TODAY IT STARTED BUT HAD VERY LOUD BANGING NOISES FROM THE ENGINE. I SHUT IT DOWN THEN RESTARTED AND THE NOISES WERE WORSE. I THEN GOT ONLINE AND DID SOME RESEARCH AND SAW THAT THIS EXACT ISSUE HAS PLAGUED LOTS OF PEOPLE. CHRYSLER NEEDS TO DEAL WITH THIS PROBLEM. I CANNOT AFFORD TO GET THIS FIXED AS I AM CURRENTLY UNEMPLOYED. I WAS GETTING READY TO GO ON A JOB INTERVIEW...IT IS HARD TO KNOW WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAPPENED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630976September 5, 2014
AIR BAGS, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
THE HORN STARTED GOING OFF ON MY 2004 DODGE DURANGO. WE PULLED THE FUSE FOR THE HORN AND REPLACED IT THAT DID NOT FIX THE PROBLEM. WE THEN TOOK IT IN TO GRIFFIN HUB DODGE AND CHRYSLER DEALERSHIP. I WAS TOLD AT ONE POINT THAT THE RELAY FOR THE AIRBAGS WAS BAD. THEN THE SECOND TIME THAT I CALLED I WAS TOLD THE WIRING FOR THE AIR BAKE WAS BAD. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP TO SEE IF I GET THE SAME ANSWER. HOWEVER IF THE WIRING TO THE AIRBAG IS BAD THAT IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE COVERED UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631015September 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE SERVICE HORN ERRONEOUSLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG WIRING HARNESS AND AIR BAG WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,866.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629971September 2, 2014
POWER TRAIN
THE VEHICLE GOES INTO RANDOM 4 WHEEL DRIVE AT VARIOUS SPEEDS. THE PROBLEM IS INTERMITTENT. THIS IS CLEARLY A SAFETY ISSUE WHILE CHANGING LANES OR MAKING TURNS. THE 4 LOCK ,SVC 4WD AND 4 LO ALSO WILL RANDOMLY FLASH. CLEARLY, THERE ARE A LOT OF THE SAME REPORTED ISSUES. ITS FRUSTRATION TO KNOW OF A POTENTIAL SAFETY ISSUE AND NO ONE WILL ADDRESS IT. SOME TYPE OF USER ADVISORY SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628877August 27, 2014
ENGINE
DURANGO WAS ALWAYS WELL MAINTAINED AND TAKEN CARE OF. OIL CHANGED EVERY 3,000 MILES. ONE MORNING I STARTED THE TRUCK AND THERE WAS A STRANGE TICKING NOISE. THE NIGHT BEFORE THE TRUCK RAN FINE AS USUAL. IT RAINED HEAVILY THAT NIGHT. I DID NOT USE THE TRUCK AT ALL FOR FEAR OF DOING ANY DAMAGE. I TOOK THE TRUCK TO THE DEALER AND THEY DIDN'T ACTUALLY KNOW WHAT THE TICKING WAS AND WANTED ME TO PAY ABOUT $550 IN LABOR SO THEY COULD TAKE THE MOTOR APART. I DECIDED TO TAKE THE TRUCK HOME TO THINK ABOUT IT BECAUSE THE $550 WAS NOT EVEN FOR A REPAIR , IT WAS ONLY TO GET AN ESTIMATE . I DID NOT USE THE TRUCK AT ALL AND IT WAS JUST PARKED IN MY YARD. WHEN I STARTED THE TRUCK UP TO BRING IT TO MY OWN MECHANIC THE NOISE WAS A HORRENDOUS BANGING SOUND AND THE ENGINE STALLED. I DIDN'T EVEN USE THE TRUCK AT ALL AND A TICKING NOISE NOW TURNED INTO A BANGING SOUND. I HAD THE TRUCK TOWED TO MY MECHANIC WHO INFORMED ME THAT I NEEDED A MOTOR. BROKEN ROD. I DON'T UNDERSTAND HOW A TRUCK IN GREAT CONDITION, THAT LOOKS BRAND NEW, ALWAYS WELL MAINTAINED JUST BLOWS A MOTOR AT 100,800 MILES. I WENT TO ANOTHER DODGE DEALER BECAUSE I DIDN'T CARE FOR THE FACT THAT THE FIRST DEALER DID ABSOLUTELY NOTHING FOR ME. I WENT TO THE SERVICE DEPT. TO FIND OUT ABOUT A MOTOR AND WAS ACTUALLY GIVEN THE NAME OF A CO. THAT SELLS MOTORS BECAUSE I WAS TOLD THAT MY MOTOR IS ON BACK ORDER AND THE DEALER CAN'T EVEN GET ONE . I WAS TOLD THAT THERE IS A SHORTAGE BECAUSE ACROSS THE COUNTRY 18 MOTORS ARE BEING CHANGED DAILY. THAT SEEMS LIKE QUITE A HIGH NUMBER WHEN NOTHING IS BEING DONE FOR THE CONSUMER ABOUT THIS MATTER. IT WILL COST ME ABOUT $5000 TO $6000 TO REPLACE THE MOTOR SO NOW THE TRUCK IS JUST A PAPER WEIGHT IN MY BACK YARD. I ALREADY HAVE A HUGE INVESTMENT IN THIS TRUCK AND THE ENGINE SHOULD NOT HAVE FAILED WHEN I TOOK SUCH GOOD CARE OF IT BUT IT WOULD SEEM THAT THE DEALER KNOWS ABOUT THIS PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628497August 26, 2014
STRUCTURE:BODY
BOTH REAR QUARTER PANELS, BOTTOM OF PASSENGER DOORS, AND TAILGATE ROTTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626308August 19, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN DRIVING THROUGH A CAR WASH AND RAINY CONDITIONS. PRIOR TO STALLING, THE VEHICLE WOULD SHAKE VIOLENTLY. THE COWL SCREEN WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DISCOVERED THAT THE INJECTOR O-RING, PLUG WIRES, AND GASKETS AROUND THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625910August 18, 2014
FUEL SYSTEM, GASOLINE
GAS SPILLS OUT WHEN FILLING THE TANK. RUST FROM GAS SPILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626170August 18, 2014
AIR BAGS
THE AIR BAG LIGHT FOR BOTH THE PASSENGER AND DRIVER SIDE OF THE VEHICLE COME ON AND OFF DURING DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622638August 15, 2014
ELECTRICAL SYSTEM, ENGINE, STRUCTURE
WHAT CAN I SAY... DODGE CLEARLY HAS A DESIGN FLAW IN WHICH WATER FROM RAIN, ECT... LEAKS ONTO ENGINE AND ELECTRICAL COMPONENTS SLOWLY CAUSING THE DEATH OF VEHICLE WITH A DYING MOTOR AND ELECTRICAL PROBLEMS. WATER POURS ONTO ENGINE RIGHT DOWN FROM THE WINDSHIELD. WHO DESIGNS THIS CRAP!!!! I USED THE BEST OILS AND NOW THIS IS WHAT I HAVE AS A REWARDS FROM DODGE FOR MY MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621270August 10, 2014
ENGINE, ELECTRICAL SYSTEM
MY 2004 DODGE DURANGO LIMITED WITH THE HEMI 5.7 HAS AN ERRATIC IDLE AT STOPS WHENEVER IT RAINS. LATER IN THE WEEK I WENT ON THE HIGHWAY AT 45 MPH THE ENGINE STALLED DURING A RAIN STORM. I ONLY HAVE 125,000 MILES ON THE VEHICLE. I RESEARCHED THIS ONLINE AND FOUND IT WAS MOST LIKELY THE PLASTIC WIPER COWL BELOW THE WINDSHIELD ALLOWING WATER TO FLOW OVER THE TOP OF THE ENGINE, WHICH COLLECTS ON THE INTAKE MANIFOLD AND MIGHT SLOWLY MAKE IT'S WAY IN TO THE BLOCK AND HYDROLOCK THE ENGINE. SERIOUSLY I THOUGHT. I WENT OUT THE NEXT DAY AND OPENED THE HOOD AND PLACED THE GARDEN HOSE OVER THE CENTER OF THE WINDSHIELD WITH THE WIPERS ON AND RAN THE WATER ON LOW, AND ALSO IN THE OFF POSITION. SURE ENOUGH A LOT OF WATER FLOWS IN TO THE DRIVER SIDE WIPER HOLE WHERE IT ROTATES AND SPREADS OUT OVER THE BACK TWO CYLINDERS OF THE CENTER OF THE ENGINE. I FOUND THERE IS POSSIBLY AN UPGRADE WIPER COWL THAT MAY PREVENT SOME OF THE WATER FLOW BUY NOT ALL OF IT. SO NOW I AM CONCERNED WITH THIS CIRCUMSTANCED EVEN AFTER I GET THE NEW COWL THAT WATER WILL STILL BE DAMAGING OR DESTROYING MY ENGINE ONE DAY FROM WATER FLOWING THROUGH THE COWL OVER THE TOP OF THE ENGINE ONCE AGAIN. THIS WOULD COST ME $5000-$6000 FOR ENGINE REPLACEMENT, JUST BECAUSE OF A POOR DESIGN, AND NO RECALL OR SOLUTION FROM DODGE TO TAKE CARE OF THIS WATER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618213August 1, 2014
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND AND THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617283July 29, 2014
ENGINE
WE WERE DRIVING WITH THE FAMILY, THEN WE HEARD THIS LOUD NOISE COMING FROM THE ENGINE. AFTER PULLING OVER IN A PARKING LOT I NOTICE A HOLE ON THE SIDE OF THE BLOCK ON THE DRIVERS SIDE. I COULDN'T BELIEVE IT. WE TAKE CARE OF THAT LIKE ONE IF OUR BABIES. AFTER DOING SOME RESEARCH, I CAN'T BELIVE DODGE KNOWS ABOUT THE PROBLEM 04 DURANGOS HAVE AND THEY ARE DOING NOTHING ABOUT IT. WE STILL OWE 4K ON OURS AND NOW WHAT?? MY WIFE LOST HER JOB OVER THIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615015July 21, 2014
ENGINE
I HAD LET MY DURANGO SIT FOR ABOUT 3 MONTHS STARTING IT ONCE A WEEK. ONE DAY I WENT OUT TO START IT WHEN I HEARD A LOUD KNOCKING SHUT IT OFF THEN TRY TO RESTART THE CAR THEN I HEARD A LOUD BANG WITH REALLY LOUD KNOCKING. IMMEDIATELY I KNEW IT WAS A ROD. I AM SO ANGRY WITH DODGE. I AM THE ORIGINAL OWNER I TOOK IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE WATER ISSUE AND OF COURSE THEY DIDN'T FIND A PROBLEM OR ONE THAT THEY WANTED TO SHARE WITH ME. NOW THE DURANGO SITS IN MY DRIVEWAY UNTIL I DECIDE TO GET IT FIXED NOT SURE I WANT TO IF ITS GOING TO HAPPEN AGAIN.THANK GOD I BOUGHT A KIA OPTIMA RIGHT BEFORE THIS HAPPENED OR I WOULD BE WITHOUT A CAR. PEOPLE WONDER WHY WE NO LONGER BUY AMERICAN CARS THE COST THEN THEY DON'T STAND BY THE PRODUCT...THIS IS NOT A CHEAP FIX!!!**MY HUSBAND HAS A DODGE 1500 BUT WE WILL NEVER BY DODGE AGAIN!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609967July 11, 2014
SERVICE BRAKES, ENGINE AND ENGINE COOLING
I HAVE HAD THE CAM POSITION SENSOR FAIL APPROX. 5 TIMES. WHEN THE SENSOR FAILS OR STARTS TO FAIL THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY AND OCCASIONALLY WHILE THE LIGHT IS ON THE ENGINE WILL SHUT OFF WHEN THE ENGINE SHUTS OFF THE BRAKES WILL NOT WORK. THE SAID SITUATION WHEN THE BRAKES WILL NOT WORK HAS OCCURRED 7 TIMES. AT TIMES THE CHECK ENGINE LIGHT WILL LIGHT UP AND BE NOT LIT WHEN THE TRUCK IS RESTARTED. ON ONE OCCASION MY WIFE WAS DRIVING THE TRUCK, THE LIGHT CAME ON FOR THE CAM SENSOR, THE ENGINE SHUT OFF, THE BRAKES WOULD NOT WORK AND SHE ROLLED THROUGH AN INTERSECTION UNABLE TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609965July 11, 2014
ENGINE, ELECTRICAL SYSTEM
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609682July 10, 2014
ENGINE
HEMI 5.7 ENGINE FAILURE DROVE VEHICLE ON MONDAY 7/7/2014), PARK VEHICLE OVERNIGHT, WENT TO START THE VEHICLE ON TUESDAY (7/8/2014) VEHICLE WOULD NOT START. WILL NOT TURN OVER, MECHANIC INDICATES THE VEHICLE WILL REQUIRE A NEW ENGINE, APPROXIMATE REPLACEMENT COST IS $4,500 - $4,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608839July 8, 2014
ENGINE
I CHANGED THE OIL IN MY DURANGO ON MAY 3 2014. THE SUV THEN SAT IN THE DRIVEWAY FOR TWO WEEKS, DURING WHICH IT RAINED ALMOST EVERY DAY. I WENT TO START THE SUV IT STARTED FINE THEN I HEARD A KNOCK THEN A LOUD TAPPING. THE ENGINE HAS SINCED LOCKED UP AND IS A PAPER WEIGHT NOW. THIS SUV WAS A DAILY DRIVER AND THE TWO WEEKS WAS THE LONGEST THAT IT HAS EVER SAT WITHOUT BEING DRIVEN. UNTIL THIS ISSUE I'VE HAD NO PROBLEM WITH THIS SUV. I'VE SINCE READ HUNDREDS OF SIMILAR CASES ON THIS MODEL SUV. WHAT RECOURSE DO WE HAVE BECAUSE I'M STILL MAKING CAR PAYMENTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608616July 7, 2014
ENGINE
DRIVING TO A VACATION DESTINATION, ON THE HIGHWAY AT AROUND 65MPH. ENGINE STARTED TO SHAKE VERY BADLY AND MAKE A CLACKING NOISE. I THOUGHT AT FIRST IT MAY BE A FLAT, BUT THE VEHICLE DID NOT LOSE CONTROL. I MADE IT TO THE SIDE OF THE ROAD. I WAS ABLE TO GET TOWED BACK TO MY LOCAL SHOP WHO ADVISED THE ENGINE WAS NOT REPAIRABLE. I SEARCHED FOR THIS ISSUE AND FOUND HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML IT SEEMS THIS IS A KNOWN ISSUE AND DODGE HAS FAILED TO CORRECT IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607826July 2, 2014
ENGINE
EXITED FROM FREEWAY, CAR STATED TO SHAKE. TOOK IT TO A LOCAL DODGE DEALERSHIP IN BRIDGTON MAINE. THEY HAVE INFORMED ME THERE IS A HOLE IN THE ENGINE BLOCK AND CANNOT BE REPAIRED. HAVE CHECKED THE WEB FOR ANY SIMILAR ISSUES. FOUND 100 OF COMPLAINTS FOR LOW MILEAGE 2004 DODGE DURANGOS WITH THE SAME ISSUE. APPARENTLY WATER ENTERS THE ENGINE FROM THE OUTSIDE AND RUSTS A HOLE IN THE IRON BLOCK, THUS LEAKING OIL. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML WHEN THESE ENGINES SEIZE ON A HIGHWAY RESULT WILL BE DEADLY. THEY SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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