Dodge Durango Complaints (2007)

275 consumer complaints on file.

#10331969May 24, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2007 DODGE DURANGO HEMI LIMITED AND MY WIFE WAS DRIVING IT ON THE TURNPIKE EXPRESSWAY TOWARD SOUTH AT 55 MPH WHEN SUDDENLY THE ENGINE STALLS OUT WITHOUT ANY WARNING, SHE LOST COMPLETE CONTROL OVER THE CAR, THE BRAKES AND THE STEERING DID NOT WORK, SHE HAD TO MANEUVER THE CAR AND THANKS HER EXPERTISE AND NO CAR IN HER WAY, SHE CAN STOPPED IT PUTTING THE TRANSMISSION IN "PARK", WAS THE ONLY WAY TO STOP THAT DEADLY SITUATION. MY DAUGHTER WAS INSIDE THE CAR SO TERRIFIED. I TOOK IT BACK TOWED TO THE DEALER AND JUST LIKE MOST OTHERS WITH THIS PROBLEM THEY COULDN'T FIND ANYTHING. THEY ARE TRYING TO GET ME TO PAY THEM FIRST TO PUT A BATTERY AND ANOTHER SENSOR TO SEE WHAT HAPPENED OR WHAT IS THE PROBLEM, THEY DON'T KNOW. THIS CAR ALMOST KILLS MY FAMILY AND/OR SOMEONE ELSE AND POTAMKIN PLANET DODGE AT DORAL AND DODGE DOESN'T RESPONSE. I AM GOING TO GET LEGAL HELP FOR THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330304May 13, 2010
FUEL SYSTEM, GASOLINE
MY 2007 DODGE DURANGO SPILLS GAS OUT OF THE FILLER NECK EVERY TIME I FILL UP WITH GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327314April 25, 2010
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP THE GAS TANK THINKING THE PUMP WILL STOP ON ITS OWN, IT DOES NOT. GAS FLIES OUT OF THE TANK DOWN THE SIDE AND ALL OVER THE GROUND. NO WAY TO STOP THIS, NO MATER HOW FAST U FILL UP IT STILL DOES THIS. THIS IS DANGEROUS SINCE THEIR IS A STOP IN THE TANK FOR THIS PURPOSE SO IF YOUR IN A ACCIDENT FUEL DOES NOT SPILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327232April 23, 2010
STRUCTURE
I HAVE A DODGE DURANGO 2007. THE FRONT PASSENGER AND DRIVER SIDE DOORS SWING BACK WHEN YOU OPEN THE DOORS. MY FIANCE WAS GETTING OUT OF THE TRUCK AND THE DOOR SLAMMED BACK CLOSED ON HIS MIDDLE THREE FINGERS PIERCING HIS MIDDLE FINGER CAUSE HIM TO GET AND STITCH ON THE FRONT SIDE AND THE BACK SIDE OF HIS FINGER. I WAS GETTING OUT OF THE DRIVER SIDE AND THE DOOR SWUNG BACK CLOSE ON MY ANKLE! I HAVE CHILDREN AND I AM FEARFUL THEY WILL GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10326608April 20, 2010
TIRES:VALVE
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FRONT AND REAR PASSENGER SIDE VALVE STEMS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND WOULD NEED TO BE REPLACED AGAIN TO CORRECT THE FAILURE. THE DEALER CONFIRMED THERE WERE ISSUES WITH THE VALVE STEMS HOWEVER, WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,342.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324970April 11, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2007 DODGE DURANGO LIMITED THAT I PURCHASED NEW 07/28/07FROM KARI DODGE CHRYSLER JEEP, 1177 US HWY 2 E, KALISPELL, MT 59901. IT IS STILL UNDER WARRANTY; THIS WILL EXPIRE 07/28/10. SINCE ABOUT MARCH 1ST, 2010 IT HAS BEEN STALLING AND LUNGING AT LOW SPEEDS; WHICH MY HUSBAND AND I THOUGHT WAS CONDENSATION IN THE GAS LINE, BUT IT FINALLY DIED ON THE ONCOMING LANE OF TRAFFIC 03/16/10. SO I CALL KARI DODGE 03/17/10 AND REPORTED THE PROBLEM. I BROUGHT IT INTO KARI DODGE 03/18/10 AND THEY CLAIM THE FIXED THE PROBLEM, SO I PICKED IT UP AND DROVE IT THROUGH THE WEEKEND. ON 03/22/10 I CALLED KARI AGAIN AND REPORTED TO THEM THE DURANGO IS STILL STALLING/HESITATING/LUNGING. I BROUGHT IT IN AGAIN 03/23/10 AND BY THE TIME I GOT TO WORK AND KARI 17 MILES LATER I WAS JUST SHAKING AND SICK TO MY STOMACH. SO FAR THE DURANGO HAS BEEN IN AND OUT OF KARI DODGE THREE TIMES AND WILL GO IN AGAIN 04/12/10. EACH TIME THEY CALL ME THEY SAY IT'S READY. I PICK IT UP AND CONTINUES TO STALL AND LUNGE. THEY CLAIM SEVERAL PEOPLE HAVE DRIVEN IT AND EVEN THEIR SERVICE MANGER, MIKE, COULD NOT GET THE DURANGO TO DO WHAT WE SAY IT'S DOING. MY HUSBAND AND I HAVE ONCE AGAIN DRIVEN THE DURANGO ALL WEEKEND AFTER KARI DODGE HAS SAID IT IS READY AND IS TOTALLY UNACCEPTABLE. WE HAD A FRIEND DRIVE IT TODAY AND IT DID THE VERY SAME THING WE ARE SAYING IT DOES. THE DURANGO HAS A MAJOR PROBLEM. I'M SCARED TO DRIVE IT. WE (MY HUSBAND AND I )COULD BE IN A VERY SERIOUS ACCIDENT OR BE REAR ENDED. I HAVE A CASE NUMBER STARTED WITH CHRYSLER CUSTOMER ASSISTANCE CENTER #[XXX] AND I HAVE ALSO LOGGED A COMPLAINT WITH THE FTC -REF#[XXX]. I HAVE KEPT A PRETTY GOOD JOURNAL THIS PAST MONTH IN REGARDS TO KARI DODGE AND MY DURANGO. THEY CAN'T SEEM TO FIX THE PROBLEM. KARI DODGE ALWAYS ASKS ME IT THE CHECK ENGINE LIGHT COMES ON----IT DOES NOT. KARI DODGE ALSO ALWAYS ASKS ME IF I WARM IT UP EVERY MORNING- I ALWAYS DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322515March 28, 2010
FUEL SYSTEM, GASOLINE
GAS SPRAYS OUT OF FILLER TUBE 3 TO 5 FEET AFTER THE GAS PUMP SHUTS OFF. STARTED AT ABOUT 40,000 MILES. I HAVE A 2007 DODGE DURANGO 4.7 LT, 4WD. IT HAPPENS EVERY TIME I FILL UP THE GAS TANK. THE CAR HAS ABOUT 43,000 MILES. DEALER SAYS THERE IS NO RECAL AND I HAVE TO PAY. THERE WAS A RECAL FOR THE 2005 DURANGO. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320763March 18, 2010
FUEL SYSTEM, GASOLINE
MY 2007 DODGE DURANGO 4X4 STARTED THROWING BACK GASOLINE FROM THE FILLER TUBE. THIS STARTED OCCURRING ABOUT 4-6 WEEKS AGO AND NOW HAPPENS EVERYTIME I FILL THE TANK. DOES NOT MAKE ANY DIFFERENCE WHERE, WHEN, OR IF I HOLD THE NOZZLE OR NOT. SOMETIMES THE GAS COMES BACK WITH ENOUGH FORCE TO GET ALL OVER MY CLOTHES AND SHOES. VERY DANGEROUS SITUATION. I READ ABOUT THE SAME PROBLEM WITH '05 DURANGOS AND CALLED CHRYSLER. THEY ACTED LIKE THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT AND TOLD ME TO TAKE IT TO THE DEALER. I HAVE MADE AN APPOINTMENT AT AL WEST CHRYSLER FOR MAR. 25, 2010. WHEN I EXPLAINED THE PROBLEM TO THE SERVICE WRITER, HE ALSO ACTED LIKE I WAS THE FIRST PERSON WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316980March 5, 2010
VEHICLE SPEED CONTROL
HAD OWNED OUR 2007 DODGE DURANGO FOR OVER 2 MONTHS, AND HAD BEEN DRIVING IT WITH NO PROBLEMS ON SNOW, SLUSH, ETC. ON DEC 29TH, 2009, I SLOWLY PULLED INTO MY IN-LAWS' DRIVEWAY AND WAS JUST ABOUT TO COME TO A COMPLETE STOP, WHEN THE CAR SURGED FORWARD. I TOOK MY FOOT OFF THE BRAKE AND HIT BRAKES AGAIN, THOUGH IT DID SLIDE INTO MY FATHER-IN-LAW'S CAR BEFORE I COULD STOP. CONSIDERING THE SLUSH, I THOUGHT PERHAPS I WAS CONFUSED IN THE COMMOTION AND MAYBE IT WAS JUST A SKID. HOWEVER, THE EXACT SAME THING HAPPENED THE NEXT DAY, AT AN INTERSECTION I WAS APPROACHING AT LESS THAN 5 MPH. RIGHT AT THE MOMENT THE CAR "SHOULD" HAVE STOPPED, IT SUDDENLY ACCELERATED, AND I HAD TO AGAIN TAKE MY FOOT OFF THE BRAKE AND THEN QUICKLY PRESS ON IT HARD SO THAT I WOULD STOP. THANKFULLY THE CAR APPROACHING FROM THE LEFT HAD NOT YET REACHED THE INTERSECTION YET. MY SISTER-IN-LAW ALSO FELT THE SURGE AND ASKED ME WHAT IT WAS. I TOLD HER THAT IT WAS WHAT HAD HAPPENED THE DAY BEFORE, BUT I DIDN'T UNDERSTAND WHAT WAS HAPPENING. THAT WAS OVER 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE, AND FROM WHAT I UNDERSTAND, TAKING IT INTO THE DEALER PROBABLY WON'T DO ANY GOOD BECAUSE IT IS NOT A CONSISTENTLY OCCURRING PROBLEM AND THEY LIKELY WON'T BE ABLE TO TELL ME WHAT HAPPENED. HOWEVER, I AM STILL CONCERNED ABOUT IT, ESPECIALLY CONSIDERING THE RECENT BRAKE FAILURES/SUDDEN ACCELERATION INCIDENCES I AM HEARING ABOUT... I HAD NEVER HEARD OF IT HAPPENING TO ANYONE ELSE BEFORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314803February 27, 2010
SEATS
ON FEBRUARY 27, 2010 WE, THE OWNERS, WERE DETAILING OUR 2007 DODGE DURANGO. IN ORDER TO FULLY DETAIL THE VEHICLE WE OPTED TO REMOVE THE SEATS IN ORDER TO SHAMPOO THE CARPETS. IN REMOVING THE BOLTS BELOW THE MIDDLE SEAT WITH A RATCHET, TWO OF THE BOLT HEADS BELOW THE MIDDLE SEAT SNAPPED OFF. THIS CONCERNS ME DEEPLY THAT THE LITTLE BIT OF MAN POWER EXERTED INTO REMOVING THE BOLTS IS A FRACTION OF THE POWER EXERTED IN A VEHICLE ACCIDENT. THESE BOLTS WOULD HAVE BEEN EASILY SNAPPED OFF IN THE EVENT OF A VEHICLE ACCIDENT. THIS PROBLEM DOES NEED TO BE ADDRESSED IN SOME WAY, SHAPE OR FORM. I HAVE TWO CHILDREN WHO SIT IN THE MIDDLE SEAT OF THIS VEHICLE 100% OF THE TIME AND I SHOULD NOT HAVE TO WONDER IF, GOD FORBID A VEHICLE ACCIDENT OCCURS, THAT THE MIDDLE SEAT, OR ANY OF THE SEATS IN MY CAR FOR THAT MATTER, ARE GOING TO STAY IN PLACE BECAUSE OF THE BOLTS SECURING THEM DOWN. PLEASE ADDRESS THIS ISSUE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310771February 16, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2007 DODGE DURANGO AND IT HAS BEGUN SPITTING OUT THE FUEL IF I ATTEMPT TO FILL THE TANK. BESIDES BEING FRUSTRATING THIS IS A SERIOUS ACCIDENT WAITING TO HAPPEN. MY DURANGO IS NO LONGER UNDER WARRANTY AND I CURRENTLY CAN NOT AFFORD TO PAY TO HAVE THE ISSUE DIAGNOSED. HOWEVER, I HAVE JOINED A DODGE FORUM AND THIS PROBLEM IS OCCURRING ON SEVERAL DURANGOS TO INCLUDE THE 2005, 2006, AND 2007 MODELS. THIS SHOULD BE A RECALL ON ALL MODELS. APPARENTLY IN THE PAST THIS SAME ISSUE WAS REPORTED IN THE 2005 MODEL AND A RECALL WAS GENERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301711January 21, 2010
FUEL SYSTEM, GASOLINE
FUEL SPILLS OUT OF 2007 DODGE DURANGO WHEN REFILLING. THE FUEL PUMP SHUTS OFF BUT ABOUT OF FUEL BLOWS BACK OUT OF GAS TANK, ONTO SIDE OF VEHICLE AND ONTO GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301765January 21, 2010
FUEL SYSTEM, OTHER
I JUST PURCHASED A 2007 DODGE DURANGO AND NOTICED THAT EVERY TIME I FILL UP THE TRUCK AT A GAS STATION, INSTEAD OF THE GAS PUMP AUTOMATICALLY SHUTTING OFF ONCE THE GAS TANK WAS FULL, GAS WOULD SPIT/BACK OUT OF THE NOZZLE AREA AND RUN DOWN THE SIDE OF THE TRUCK. I AT FIRST THOUGHT IT MIGHT HAVE BEEN THE GAS STATION, BUT IT HAS OCCURRED THREE MORE TIMES AT DIFFERENT GAS STATIONS. NEEDLESS TO SAY, THIS IS VERY DANGEROUS AND APPARENTLY, THIS IS A VERY COMMON PROBLEM WITH OTHER DODGE OWNERS. I CALLED THE DEALERSHIP AND THEY SAID THAT BECAUSE I PURCHASED THE EXTENDED WARRANTY, I'M RESPONSIBLE FOR THE DEDUCTIBLE. THIS PROBLEM SHOULD HAVE BEEN A RECALL ON DODGE BEHALF. I'M AFRAID THAT BECAUSE I HAVE TO WAIT TO COME UP WITH THE DEDUCTIBLE, A MORE SERIOUS ACCIDENT COULD OCCUR IN THE MEANTIME. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE AND THANK YOU FOR YOUR ATTENTION TO THIS LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298392January 6, 2010
FUEL SYSTEM, GASOLINE
GAS SPEWS FROM THE FILLER NOZZLE ST THE END OF FILLING UP THE VEHICLE WITH FUEL. VEHICLE IS A 2007 DODGE DURANGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297188December 28, 2009
FUEL SYSTEM, GASOLINE
2007 DODGE DURANGO OVERFLOWS FUEL WHEN FILLING GAS TANK. THE VEHICLE HAS BEGUN DOING IT EACH TIME IT IS FILLED UP WITH FUEL, REGARDLESS OF GAS STATION. THIS BEGAN HAPPENING ABOUT 1 MONTH AGO. THE SPILLED FUEL ON THE GROUND PRESENTS FIRE AND ENVIRONMENTAL HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296736December 22, 2009
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS (SPRAYS BACK) FROM FUEL TANK WHEN FILLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293440November 24, 2009
FUEL SYSTEM, GASOLINE
GAS COMES OUT OF TOP OF GAS FILL AFTER THE AUTOMATIC PUMP CLICKS OFF. THIS WAS A SIMILAR ISSUE ON THE 2005 DODGE DURANGOS WHICH HAD A LIMITED RECALL. THIS IS VERY DANGEROUS FOR THE GAS SPEWS OUT OF THE FILL INLET ALL OVER ME AND THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292353November 16, 2009
ELECTRONIC STABILITY CONTROL (ESC), TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE EXTREMELY LOW SEVERAL TIMES AND THE SENSOR NEVER DETECTED CHANGE IN AIR PRESSURE. MAJOR PROBLEM OCCURRED WHILE DRIVING AND TIRE WAS COMPLETELY FLAT AND SENSOR NEVER DETECTED PROBLEMS. THIS COULD HAVE CAUSED A SERIOUS BLOW OUT AND CAR CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268967May 17, 2009
FUEL SYSTEM, GASOLINE
I OWN A 2007 DURANGO. ABOUT SIX MONTHS AGO, I NOTICED THAT WHEN FUELING UP, WHEN THE TANK WAS FULL, GAS WAS BLOWING OUT OF THE FILL VALVE WHILE THE GAS NOZZLE WAS STILL IN THE FILL VALVE. I TALKED TO THE DEALER ABOUT IT, BUT THE SERVICE MANAGER BASICALLY BLEW ME OFF, LIKE IT WAS MY FAULT. I STARTED WATCHING WHETHER THE AMOUNT OF FUEL IN THE TANK UPON FILLING UP MATTERED--IT DID NOT. THE FUEL WOULD SPILL OUT NO MATTER IF THE TANK WAS ON EMPTY, 1/4 FULL, 1/2 OR 3/4 FULL. I TRIED FUELING UP FIRST THING IN THE MORNING THINKING HEAT HAD SOMETHING TO DO WITH IT--IT DIDN'T THE FUEL STILL SPEWED OUT. THESE THINGS WERE TRIED AS A RESULT OF STATEMENTS MADE BY THE SERVICE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267805May 5, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER EIGHT TIMES. WHEN SLOWING THE VEHICLE DOWN, THE BRAKES BECAME SOFT AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND THE DIAGNOSTIC DID NOT PRODUCE ANY ERROR CODES. THE FAILURE OCCURS AT RANDOM. DURING THE FIRST VISIT TO THE DEALER, THEY KEPT THE VEHICLE FOR THREE DAYS AND FOUND NO FAILURES. DURING THE SECOND VISIT, THEY KEPT THE VEHICLE FOR 13 DAYS AND STILL FOUND NO FAILURES. DURING EACH ADDITIONAL VISIT, NO FAILURE WAS FOUND. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 05/26/09 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD JUMP PUT OF GEAR. UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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