Dodge Durango Complaints (2011)

800 consumer complaints on file.

#11081442March 27, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHT CONNECTORS BURNED AND WERE EMITTING SMOKE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE GWINNETT CHRYSLER DODGE JEEP RAM DEALER (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE THE VEHICLE WAS DIAGNOSED THAT THE HEADLIGHT CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114, 000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081354March 26, 2018
FUEL/PROPULSION SYSTEM
CAR WON'T START SOMETIMES. STALLS OUT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081142March 23, 2018
ELECTRICAL SYSTEM
T36 ALTERNATOR. I GOT A RECALL IN THE MAIL FOR ME TO TAKE MY CAR TO A DEALERSHIP TO DIAGNOSE MY ALTERNATOR. THE DEALERSHIP SAID THAT MY ALTERNATOR WAS NOT LISTED AS AFFECTED FROM MY VIN. A WHILE AFTERWARDS, I WAS DRIVING WITH MY FRIEND IN THE CAR AND MY CAR SYSTEMS SLOWLY BEGAN TO SHUT DOWN AND MY VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. AFTER HAVING MY VEHICLE TOWED BY TRIPLE A TO A LOCAL MECHANIC, THE MECHANIC TOLD ME THAT MY CAR'S ALTERNATOR HAD FAILED. I PAID $638.60 OUT OF POCKET FOR A REPLACEMENT ALTERNATOR. MY CAR EXPERIENCED THE EXACT REASONS FOR THE T36 RECALL. LUCKILY I WAS PULLING OVER FROM A CITY STREET AS MY VEHICLE LOST POWER AND CAUGHT ON FIRE. BUT HAD I BEEN GOING 60-70MPH ON THE HIGHWAY, I COULD'VE EASILY LOST CONTROL OF THE FAILING VEHICLE AND PERSONALLY DIED. I HAVE TALKED WITH CHRYSLER ABOUT THIS ISSUE SEVERAL TIMES AND THEY INSIST THAT MY VIN DOES NOT SHOW A FAULTY ALTERNATOR. AFTER HAVING MY CAR DANGEROUSLY SHUT DOWN ON ME AND CATCH FIRE, CHRYSLER PHONE OPERATORS DON'T SEEMED BOTHERED WITH MY SITUATION BECAUSE THE T36 RECALL IS "VIN SPECIFIC AND DOESN'T APPLY TO MY VEHICLE." I'M WONDERING IF I NEED TO HAVE A LAWYER LOOK INTO THIS TO SAVE OTHER DRIVERS FROM DANGEROUS DRIVING SITUATIONS LIKE THE ONE I WAS PUT IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079812March 16, 2018
STEERING
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A PREMATURE LEAK DUE TO THE POWER STEERING LINES THAT HAD FRACTURED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING LINES NEEDED TO BE REPLACED. THE DEALER (BOB BRADY AUTO MALL, 4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WAS CONTACTED TO ORDER THE PART. THE MANUFACTURER ISSUED ONE TSB FOR THE EPS, BUT THERE WAS NO STEERING RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079545March 15, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO MEADOR DODGE CHRYSLER JEEP RAM (9501 SOUTH FWY, FORT WORTH, TX 76140). THE CONTACT WAS UNSURE OF WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078564March 11, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING AFTER A 30 MINUTE COMMUTE AND ENTERING STOP AND GO DOWNTOWN MORNING COMMUTE TRAFFIC, (SLOW, DRIVING ON CITY STREETS BUMPER TO BUMPER TRAFFIC) MY DURANGO BEGAN TO SMOKE FROM THE ENGINE COMPARTMENT INTO THE CABIN. NO WARNING LIGHTS CAME ON DURING THE ENTIRE EXPERIENCE. ALL TEMP GAUGES SHOWED NORMAL. THE CAR BECAME INCREASINGLY HARD TO DRIVE, FEELING TRANSMISSION SLIPPAGE. MORE SMOKE CAME FROM OUT OF ALL SIDES OF THE HOOD. UPON EXITING THE VEHICLE AND CHECKING THE HOOD, I COULD SEE FLUID COMING OUT FROM UNDER THE PASSENGER SIDE FRONT ENGINE COMPARTMENT - TOWARDS THE FRONT OF THE CAR. WHEN I LIFTED THE HOOD, THE ENGINE WAS FULLY INVOLVED IN FLAMES. I DROPPED THE HOOD CLOSED AND RAN TO THE OTHER SIDE OF THE STREET. WITHING 15 MINUTES THE ENTIRE FRONT END OF THE CAR WAS BURNED OUT, HOOD AND VARIOUS OTHER PARTS MELTED. CAR HAD TO BE TOTALED BY THE INSURANCE AGENCY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074535February 23, 2018
ENGINE
THE ENGINE IS MISFIRING WHEN DRIVING DOWN THE HIGHWAY. I HAD THE VERY SAME ISSUE APPROXIMATELY 6 MONTHS AGO. I HAD TO HAVE THE CAMSHAFT AND LIFTERS REPLACED. LUCKILY IT WAS COVERED UNDER THE WARRANTY BECAUSE THE REPAIR COSTED OVER $3000. THE ISSUE HAS STARTED AGAIN AND UNFORTUNATELY THE VEHICLE IS NO LONGER UNDER WARRANTY. I DO NOT HAVE $3000 TO GET THIS REOCCURRING PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067285February 6, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR NHTSA CAMPAIGN NUMBERS: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 17V435000 (ELECTRICAL SYSTEM). CARBONE DODGE CHRYSLER JEEP RAM (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 736-3371) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066910February 4, 2018
UNKNOWN OR OTHER
I HAVE HAD MANY PROBLEMS WITH MY 2011 DODGE DURANGO. I BOUGHT IT IN 2012. SINCE THEN IT'S BEEN IN AND OUT OF THE SHOP. I THINK IF I'M BOT MISTAKEN ITS BEEN SERVICE MORE THEN 10 TIMES. THEY HAVE REPLACED THE TIPM IN THE PAST. WELL IT'S BEEN A WHILE BUT RECENTLY IT STARTED ACTING UP AGAIN. I WAS DRIVING AND ALL THE GUAGES ON THE DASHBOARD WENT CRAZY. TURNING OFF AND ON ALL THE WARNING LIGHT STARTED TURNING ON AND OFF ALSO. MY WINDSHIELD WIPERS TURNED ON ALSO. THE HEATER TURNED ON I COULDN'T TURN IT OFF. AS I WAS DRIVING I COULDN'T EVEN CONTROL THE STEERING. IT WAS THE SCARIEST THING LIKE MY CAR WAS POSSESSED. THIS IS UNBELIEVABLE THAT A VECHICLE YOU SO MUCH MONEY CAN JUST DO THIS. I WAS SCARED FOR MY AND MY CHILDREN'S SAFETY. AND THERE WAS NOTHING I COULD DO. I TRIED MY BEST TO STAY CALM AND I JUST FOCED ON GETTING HOME. WHICH IS WHERE I WAS HEADED. I MADE IT HOME PARKED IN THE DRIVE WAY. NY CAR BARELY CLEARED TGE SIDEWALK INTO THE DRIVEWAY AND WOULDN'T MOVE ANY FARTHER. IT WAS MAKING AN UGLY LOUD RUMBLING NOISE. AND IT STARTED SMOKING ALOT OUT IF THE EXHAUST. IT SHUT OFF AND HASN'T TURNED IN SINCE THEN. I SAT THERE TRYING TO CALN DOWN BECAUSE MY ADRENALINE WAS GOING FROM BEING SCARED FOR MY CHILDREN. AND ALSO MY EXTENDED WARRANTY HAS EXPIRED SO ANY REPAIR COST WILL HAVE TO BE PAID OUT OF POCKET. I REMEMBER WHEN I TOLD MY HUSBAND I WANTED A DODGE DURANGO. BECAUSE IT WAS MY DREAM VEHICLE. NOW IT'S MORE LIKE A NIGHTMARE. IF MY FRIENDS ASK IF I LIKE MY DURANGO AND IF I WOULD RECOMMEND THEY BUY ONE I TELL THEM NO. THIS IS SAD BECAUSE WE HAVE ALWAYS BEEN A DODGE FAMILY.. AND NOW IM SITTING AT HOME WITH NO VEHICLE TO GET MY KIDS TO SCHOOL. AND I CAN'T EVEN GET TO WORK EITHER. MONEY DOWN THE DRAIN. YOU WOULD THINK DODGE WOULD MAKE A DEPENDABLE CAR FOR THEIR LOYAL CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066072January 31, 2018
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS DRIVING HOME FROM WORK AT NIGHT. MY BATTERY LIGHT CAME ON. JUST GOT A NEW BATTERY A FEW MONTHS AGO WHEN WIRING HARNESS WAS REPLACED, BECAUSE OF HEADLINER FIRE, DUE TO SUN VISOR RECALL. SO, I PULL INTO A PARKING LOT, ALL KINDS OF STRANGE LIGHTS STARTED FLASHING CAR COMPLETELY LOST ALL POWER, NO LIGHTS NO EMERGENCY LIGHTS, NOTHING! LOOKED UNDER HOOD AND THE ALTERNATOR WAS SMOKING. CALLED CORPORATE SAID IT WAS A RECALL BUT THEY DO NOT HAVE A FIX FOR IT. I HAVE TO COME OUT OF POCKET AND PAY FOR REPAIRS AND BE REIMBURSED BY DODGE. IT ALSO RUINED MY BATTERY. CAR IS STILL BEING SERVICED SO DON'T KNOW IF ANYTHING ELSE WAS DAMAGED AS OF YET. I WILL UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066078January 31, 2018
ELECTRICAL SYSTEM
I WAS DRIVING AROUND TOWN ABOUT 35 MILES PER HOUR AND SMOKE STARTED COMING FROM THE DRIVERS SIDE HEADLINER. HAD VEHICLE TOWED AT MY EXPENSE TO DEALERSHIP. THEY ENDED UP REPLACING WIRING HARNESS, THAT WAS DAMAGED DUE TO SUN VISOR RECALL. IT WAS IN SHOP FOR ABOUT 8 WEEKS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11065585January 29, 2018
FORWARD COLLISION AVOIDANCE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED. THE TRANSMISSION MODULE WAS REPLACED. THE CONTACT STATED THAT THE COLLISION WARNING CAMERA ALSO FAILED AND THE COLLISION CAMERA WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE COLLISION WARNING SENSOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE COLLISION CAMERA SENSOR WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065001January 26, 2018
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
MY CAR LOST ALL POWER!! WHILE I WAS DRIVING HOME FROM WORK AT NIGHT. WOULD NOT EVEN LOCK. NO LIGHTS, NO POWER AT ALL. I WAS ATTEMPTING TO DRIVE MY COMMUTE HOME ABOUT 20 MILES AT NIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062319January 12, 2018
POWER TRAIN
"DURANGO RECALL" MY DURANGO HAS DEVELOPED A LEAK OF A TRANSLUCENT/LIGHT GREEN SUBSTANCE. ONE SHOP INITIALLY DIAGNOSED IT AS A POWER STEERING LEAK, BUT AFTER TAKING IT TO AAMCO, THEY RECOMMENDED A NEW RADIATOR. NOI ONE HAS WANTED TO TAKE OFF THE GRILL WITHOUT CHARGING ME HUNDREDS OF DOLLARS, AND SO IU DECIDED TO REVIEW COMPLAINTS OF OTHER DODGE/JEEP OWNERS ON YOUTUBE. AFTER SEVERAL HOURS OF RESEARCH AND DISCOVERING DOZENS OF OTHER CONSUMERS WITH THE SAME ISSUE AS MINE, I HAVE DETERMINED THE PROBLEM TO BE THE AC CONDENSER/TRANSMISSION COOLER UNIT. APPARENTLY, COOLANT WEEPS FROM THE UPPER RIGHT (AS YOU LOOK AT IT) OR FROM THE DRIVER'S SIDE IF YOU ARE IN THE CAR, AND THE OIL FROM THE CONDENSOR/COOLER THEN SATURATES THE POWER STEERING LINES , THUS GIVING RISE TO INITIAL FALSE DIAGNOSES. BASED ON THE FACT THAT MY POWER STEERING LEVELS HAVE NOT BEEN AFFECTED WHILE PUDDLES OF TRANSLUCENT/GREEN SUBSTANCE GATHERS IN MY DRIVEWAY AND OIL PANS, I AM CONFIDENT THE CONDENSER/COOLER UNIT IS DEFECTIVE AND OUT TO BE RECALLED IMMEDIATELY. I HAVE INCLUDED PHOTOS TO ILLUSTRATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062230January 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO LOCAL DEALER (LAKELAND CHRYSLER DODGE JEEP RAM, 2875 MALL HILL DRIVE, LAKELAND, FL, 33810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND POWER CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061472January 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
2 SEPARATE RECALLS ON MY VEHICLE AFTER MY VEHICLE HAS ALREADY HAD 2 OTHER RECALLS REPAIRED. THE FIRST ONE IS T59 REGARDING A BRAKE BOOSTER WATER SHIELD. I RECEIVED A LETTER REGARDING THE RECALL A WEEK OR SO BEFORE THANKSGIVING AND IT JUST STATED 'IMPORTANT SAFETY RECALL'. I START MAKING PHONE CALLS TO DEALERS AND EVEN SCHEDULE AN APPOINTMENT WITH THE PROVIDED PHONE NUMBER AT HUNTINGTON BEACH DODGE TO HAVE THE VEHICLE INSPECTED. WHEN I SHOWED UP TO MY APPOINTMENT, THE SERVICE ADVISOR WAS RUDE AND ENDED UP TELLING ME THAT HE JUST PUT HIS LAST PARTS ON ANOTHER VEHICLE. I HAD AN APPOINTMENT. I SHOWED UP FOR NOTHING. SO I CALL AROUND SINCE NOVEMBER OF 2017 TO FIND A DEALER WITH THE PARTS. NOBODY HAD THEM AND NOT ONE DEALERSHIP SEEMED TO BE IN A HURRY TO REMEDY THE RECALL, TELLING ME 'IT'S NOT THAT BIG OF A DEAL'. WELL IT IS ACTUALLY, BECAUSE WHEN I LOOK AT THE CARFAX REPORT ON THIS VEHICLE, THE FIRST 7 MONTHS SINCE IT WAS BRAND NEW IT WAS IN OKLAHOMA USED AS A RENTAL CAR FOR 17,000 MILES UNTIL IT WAS SOLD. IT WAS ALSO IN OKLAHOMA DURING THE WINTER MONTHS WHERE IT'S RAINING AND SNOWING, FALLING PERFECTLY IN LINE WITH THE RECALL. THE VEHICLE TO THIS DAY HAS YET TO BE INSPECTED FOR NUMEROUS REASONS INCLUDING ALL CONTACTED DEALERSHIPS MISSING THE PARTS NEEDED FOR REPLACEMENT AND LACK OF AVAILABILITY OF LOCAL DEALERSHIPS TO SERVICE THE VEHICLE. LOW AND BEHOLD, A WEEK AFTER RECEIVING THAT RECALL NOTICE, I ENDED UP IN A COLLISION WITH ANOTHER VEHICLE BECAUSE I COULD NOT SLOW DOWN IN TIME AND HAD TO TAKE A POINT ON MY DRIVING RECORD AND POTENTIALLY HAVE MY PREMIUMS RAISED. NOT ONLY THAT, THE CALIFORNIA DMV HAS ISSUED ME A MANDATORY HEARING IN WHICH I HAVE TO RETEST IN ORDER TO DETERMINE MY ABILITY TO DRIVE. A FEW DAYS AGO, I RECEIVED A DIFFERENT NOTICE THAT NOW READS 'URGENT RECALL' AND I'M STILL HAVING THE SAME ISSUE GETTING THE VEHICLE IN FOR SERVICE, WHILE I DRIVE WITH ADEFECT * (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061523January 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
FOLLOW UP TO PREVIOUS COMPLAINT, RUNNING OUT OF CHARACTERS AND FILES NOT UPLOADING. THE VEHICLE HAS SLOWLY BUT INCREASINGLY BECOMING HARDER TO SLOW DOWN. DAY BY BY, THE VEHICLE REQUIRES MORE AND MORE BRAKE PRESSURE. NOT A SINGLE DEALERSHIP HAS PARTS FOR BOTH OUTSTANDING RECALLS ON MY VEHICLE (T59- BRAKE BOOSTER WATER SHIELD AND T-36 - ALTERNATOR AT EXCEPTIONAL RISK OF CATCHING FIRE.) MOPAR HAS NO IDEA WHEN THE PARTS WILL BE AVAILABLE EITHER. ACCORDING TO THE NHTSA POLICY FOR AUTOMOBILE MANUFACTURERS WHO ISSUE RECALLS, THEY MUST DO SO IN A TIMELY MANNER. FOR T59, THE WATER SHIELD AFFECTING BRAKING ABILITY BEING ISSUES IN NOVEMBER OF 2017, COMING INTO JANUARY OF 2018 STILL WITH NO PARTS IS ABSURD EVEN MORE ABSURD THAN THAT IS THE T36 RECALL OF SEVERAL DIFFERENT MODELS, STATING THAT THE ALTERNATOR CAN POTENTIALLY CATCH FIRE WHICH COULD ALSO LEAD TO A VERY DEVASTATING SITUATION. THAT RECALL WAS ISSUED IN JUNE OF 2017 AND IT IS JANUARY OF 2018 AND THOSE REPLACEMENT ALTERNATORS ARE STILL NOT AVAILABLE. MY CAR HAS BECOME A TICKING TIME BOMB JUST WAITING TO GO OFF AND I DO NOT FEEL LIKE DODGE IS TAKING THESE RECALLS SERIOUSLY ENOUGH. I DO FEEL LIKE THE BRAKING ISSUE RECALL HAS CONTRIBUTED TO MY ACCIDENT IN NOVEMBER, CREATING A POINT ON MY DRIVING RECORD, AND NOW A DMV HEARING FOR DRIVING COMPETENCY. THE SAFETY OF MY VEHICLE HAS BEEN COMPROMISED SEVERELY, WHICH COMPROMISES MY SAFETY, MY PASSENGERS SAFETY, AND ALL OF THE OTHER DRIVERS ON THE ROAD AS WELL. DODGE/MOPAR SEEMS TO NOT CARE VERY MUCH ABOUT THESE ISSUES AND KEEP REFERRING ME TO THE DEALERSHIPS. IVE BEEN TRYING TO GET IN SINCE NOVEMBER BEFORE MY ACCIDENT TO HAVE THE WATER SHIELD EVALUATED AND BRAKES AS WELL FOR DAMAGE. AND GIVEN THE HISTORY OF RECALLS FOR MY VEHICLE ALONE, THE OTHER 2 RECALLS FOR VANITY MIRROR WIRING POTENTIALLY CATCHING FIRE AND ALSO FUEL PUMP FAILURE, MY DODGE MET THE CRITERIA FOR BOTH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11060916January 6, 2018
POWER TRAIN
THE NEUTRAL BUTTON HAS BECAME STUCK WHICH SENDS A MESSAGE ON THE DASH TO SHIFT IN NEUTRAL FOR TOW MODE OR TO DRIVE 3-5MPH TO PUT IN LOW AWD SO I DID ACCORDING TO OWNERS MANUAL AND NOW THE TRANSFER CASE IS STUCK IN NEUTRAL FOR TOWING BEHIND RV NEUTRAL BUTTON IS STUCK SO NOW IT IS UNAVAILABLE TO DRIVE, WHICH LEADS ME TO BELIEVE A FAULTY NEUTRAL SWITCH IF YOU READ DODGE FORUMS OTHERS HAVE HAD SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058028January 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THEY COULD PERFORM AN INTERIM REPAIR BY INSTALLING A NEWER DEFECTIVE ALTERNATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056787December 27, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE AND WAS RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AT: TELEGRAPH CHRYSLER DODGE JEEP RAM,LOCATED AT 12000 TELEGRAPH RD, TAYLOR, MI, 734-947-2300. THE VEHICLE WAS ALSO TAKEN TO THE DEALER AT: SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY, LOCATED AT 32850 FORD RD, GARDEN CITY, MI, 734-421-5700. THE CONTACT STATED THAT NONE OF THE DEALERS WERE ABLE TO DUPLICATE THE FAILURE, SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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