Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10794487November 17, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,404. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789874November 12, 2015
ENGINE
AFTER HEAVY RAINS THE ENGINE WOULD RUN ROUGH AND THEN SMOOTH OUT. THEN DURING ONE HEAVY RAIN I TRIED TO START THE VEHICLE AND HEARD A LOUD KNOCKING. I BROUGHT IT TO THE SHOP AND THEY DETERMINED THAT IT HAD HYDROLOCKED DUE TO WATER GETTING INTO THE INTAKE GASKET FROM THE COWL. AFTER TWO MONTHS OF AGRUING WITH THE WARRANTY COMPANY AND THE DEALER, THE WARRANTY COMPANY COVERED ALL BUT 1000 DOLLARS OF THE ENGINE REPLACEMENT BUT THE COWL IS NOT REPLACED. I FEAR THAT THIS WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789721November 11, 2015
ENGINE
ENGINE BLEW. A ROD OR SOMETHING BLEW WITHOUT WARNING THROUGH THE ENGINE CASE AS I WAS DRIVING AT 35 MPH ON STRAIGHT ROAD ON A TOWN STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789420November 9, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE BRAKES FAILED WHEN DEPRESSED. THE GEAR SHIFT HAD TO BE SHIFTED INTO NEUTRAL TO REGAIN CONTROL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,085.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787714November 2, 2015
ENGINE
VEHICLE WOULD STALL DURING HEAVY RAINS AND TAKING IT THROUGH A CAR WASH WHILE DRIVING. SOMETIMES IT WOULD EVEN CUT OFF. ONE DAY IT CUT OFF AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I BOUGHT MY VEHICLE BRAND NEW AND THIS PROBLEM HAS BEEN GOING ON SINCE THEN. GOODYEAR COULD NOT DETERMINE THE CAUSE OF THE ISSUE AND THE DODGE DEALERSHIP INFORMED ME THAT IT WAS THE FUEL PUMP. SO THEY REPLACED MY FUEL PUMP AND THE PROBLEM STILL OCCURS DURING HEAVY RAINS AND GOING THROUGH THE CAR WASH. I REPLACED THE BATTERY A THIRD TIME AFTER CONTACTING ROADSIDE ASSISTANCE. NOW THE VEHICLE IS MAKING A KNOCKING SOUND. I'M AFRAID IT'S THE ENGINE. AFTER RESEARCHING, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE ISSUE WITH THE WIPER COWL LEAKING. THERE IS A SERVICE BULLETIN 18-006-05 PUT OUT BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787854November 2, 2015
ENGINE
IF ANY WATER GETS INTO ENGINE COMPARTMENT (RAIN, ETC..) THE ENGINE WILL MISFIRE (STATIONARY) OR SHUT OFF (STATIONARY OR DRIVING). IF DRIVING WHILE RAINING, THE SUV WILL MISFIRE AND MAY SHUT OFF WHILE DRIVING. THE ERROR SEEMS TO BE WELL DOCUMENTED ON THE INTERNET AND BECAME ALL TO REAL THIS WEEK WHEN THE CAR SHUT OFF AT 70 MPH ON THE HIGHWAY WHILE IT WAS RAINING ALMOST CAUSING AN ACCIDENT AND POTENTIALLY KILLING MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786224October 27, 2015
ENGINE
IT WAS A RAINY DAY ON FRIDAY OCT. 2, 2015. THAT MORNING MY VEHICLE STARTED FINE, IT WASN'T UNTIL I CAME OUT OF WORK THAT EVENING WHEN I WENT TO START IT THE ENGINE MADE A LOUD SOUND AND IT WOULDN'T START. I TRIED A FEW TIMES UNTIL SUDDENLY IT TURNED ON AND IT WAS MAKING A KNOCKING NOISE. I THEN CALLED MY MECHANIC AND EXPLAINED THE SITUATION AND HE TOLD ME TO BRING IT TO THE SHOP SO THEY CAN PUT IT ON A LIFT TO TAKE A LOOK UNDERNEATH. AS I DROVE AWAY THE SOUND WAS UNBEARABLE AND THE FASTER I DROVE THE LOUDER IT GOT, SUDDENLY I HEARD A LOUD EXPLOSION AND THE VEHICLE STOPPED. IT FELT LIKE THE ENGINE FELL OUT, THERE WAS A LOT OF SMOKE AND OIL EVERYWHERE. I GOT THE VEHICLE TOWED TO THE MY MECHANICS SHOP FOR FURTHER DIAGNOSING WHEN THEY TOLD ME THE ENGINE BLEW OUT. THE NEXT DAY I GOT A CALL AFTER THEY TOOK THE ENGINE APART AND TOLD ME THE BLOCK HAD A HOLE BECAUSE THE PISTON BLEW THROUGH IT. THEY TOLD ME IT WOULD COST MORE MONEY TO REBUILD MY ORIGINAL ENGINE THAN BUYING A USED ONE, I OPTED OUT ON THE USED ONE. AS I WAS HOME I WENT ONLINE AND DID SOME RESEARCH WHEN I COME TO FIND OUT THAT MANY PEOPLE HAD THE SAME PROBLEM HAPPEN TO THEM WITH THE SAME VEHICLE ON A RAINY DAY OR WHEN THEY TOOK THEIR CAR THROUGH A CAR WASH. SO AS I DID MORE RESEARCH IT TURNS OUT THE WIPER COWL WHICH AT SOME POINT CHRYSLER CAME OUT WITH AN UPGRADE TENDS TO LEAK WATER ON TOP OF THE INTAKE MANIFOLD WHICH IS ANOTHER BAD DESIGN, THEN SUCKS IN WATER INTO THE ENGINE EVENTUALLY CAUSING IT TO HYDRO LOCK. I BOUGHT MY VEHICLE BRAND NEW IN 2004 AND NOW I'M DISAPPOINTED THEY NEVER ISSUED A RECALL TO FIX THIS PROBLEM. I JUST PAID OVER $4000 TO REPAIR IT AND GOD KNOWS HOW LONG UNTIL THIS USED ENGINE GOES OUT WITH THE SAME PROBLEM. I FILED A COMPLAINT WITH DODGE AND SPOKE TO SOMEONE YESTERDAY FOR THEM TO TELL ME THAT MY VEHICLE IS OUT OF WARRANTY . PLEASE HELP ME WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786509October 27, 2015
ENGINE
STALLED IN RAINSTORM WHILE DRIVING ON INTERSTATE 95, A DAY BEFORE. WE HAD BATTERY TESTED AT ADVANCED AUTO. BATTERY GOOD. DROVE HOME. THE NEXT DAY WE STARTED IT UP AND IT MADE A LOUD NOISE. SHUT IT OFF AND THEN RESTARTED IT. THE ENGINE WAS RAPPING. NEEDED A NEW ENGINE. UPON LIFTING HOOD TO SEE PROBLEM WE SAW A HOLE IN THE BLOCK. YOU COULD SEE CONNECTING ROD IN THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786184October 26, 2015
POWER TRAIN
MY 2004 DODGE DURANGO 5.7L AWD IS ENGAGING IN FOUR WHEEL DRIVE AT HIGH SPEEDS ON ITS OWN ON THE INTERSTATE. IT MADE A VERY LOUD GRINDING AND CLUNKING NOISE, THE SERVICE 4WD LIGHT WILL COME ON AND THEN TURN OFF AND THEN THE 4WD LO LIGHT WILL COME ON AND TURN OFF. I WAS FORCED TO PULL OFF THE ROAD AND IT FELT LIKE THE CAR WAS STUCK IN FOUR WHEEL DRIVE AND WILL NOT COME OUT. I TRIED TO PUT IT IN GEAR WHILE JUST SITTING STILL AND IT JUST MAKES THAT GRINDING NOISE. I HAD TO HAVE THE CAR TOWED AS I AM AFRAID THAT DRIVING IT WOULD CAUSE MYSELF OR OTHERS PHYSICAL HARM. PLEASE CONSIDER LOOKING INTO THIS MATTER BECAUSE AS I AM READING ON SEVERAL DODGE FORUMS THIS IS A COMMON PROBLEM AND CAN BE VERY SERIOUS TO DRIVERS AND OTHERS. I HAVE READ THAT THERE ARE SEVERAL PROBLEMS WITH THE TRANSFER CASE IN 2004 AND 2005 DODGE DURANGO. A BIG COMPANY SUCH AS DODGE SHOULD INVESTIGATE THE NEED FOR A POSSIBLE RECALL SINCE THESE PROBLEMS ARE BEING ADDRESSED ON DODGE FORUMS. AS FAR AS GETTING IT FIXED OR TRYING TO FIGURE OUT HOW TO GET IT FIXED IS THE NEXT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784449October 21, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782336October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781673October 13, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD THIS SUV FOR JUST A FEW MONTHS THE DAY I MAD MY FIRST PAYMENT IT WENT INTO THE SHOP TO BE FIXED. AT FIRST IT WAS APPARENTLY MY #5 PISTON SHOT THRU THE BLOCK WITH ONLY 120,000 MILE ON IT. THAN AFTER SPENDING THE $3,700 TO GET THAT FIXED IT WAS STILL SMOKING AND HAVING ISSUES. NEXT THING I KNOW IT IS NOW THE INTAKE MANIFOLD WHITCH WAS ANOTHER $700.00 AND IT WAS 84 IN BACK ORDER WHEN I SEEN THAT I PULLED IT UP ONLINE WERE I READ THAT THOUSANS AND THOUSANDS OF PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FIRST YEAR OF THE HEMI MOTOR IN THE DURANGO. I HAVE THREE SMALL CHILDREN AND I SUPPORT MY KIDS AND HUSBAND DUE TO HIS SPINE SURGERYS. I FEEL IF THERE HAS BEEN THIS MANY PARTS GO BAD THAT IT SHOULD HAVE A RECALL WITH IT. I CANT AFFORD TO KEEP PUTTING MONEY IN SOMETHING THAT IS STILL NOT GOING TO DRIVE PROPERLY WITH MY CHILDREN IN IT. IT HAS SHUT OFF WHILE DRIVING THE SUV. IT IS NOT SAFE FOR MY KIDS TO BE IN IM AFRAID THEY WILL BE HURT OR KILLED IF IT HAPPENS AGAIN. DODGE NEEDS TO DO THE RIGHT THING AND HAVE THISS RECALLED AS SOON AS THEY CAN. THE VECHILE TURNED OFF WHILE ON A STREET THANK GOD IT WAS NOT ON THE FREE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781332October 11, 2015
ENGINE
JUST PURCHASED THIS VEHICLE TWO MONTHS AGO FROM DEALER IN NJ. WE HAD A HARD RAIN ABOUT A MONTH AGO, AND THE DURANGO WOULDN'T START IMMEDIATELY. I TURNED IT OVER AGAIN A FEW HOURS LATER AND IT STARTED WITH A HARD RUMBLE, BUT IT STARTED UP. IT DROVE FINE FOR ABOUT A MONTH, AND JUST AS THE WIFE AND I WERE LEAVING A GAS STATION, WE DROVE ABOUT FIFTY FEET AND HEARD A LOUD BANG. SMOKE WAS COMING OUT OF THE PASSENGER SIDE OF THE ENGINE, AND THE DURANGO WAS MAKING A NOISE LIKE METAL WAS ROLLING AROUND IN THE ENGINE. I STOPPED THE CAR, PULLING OVER TO THE SIDE OF THE ROAD. I LOOKED UNDER THE DURANGO AND SAW OIL DRIPPING OUT FROM THE ENGINE. I GOT UNDER THE CAR TO INSPECT IT A LITTLE FURTHER AND SAW A DIME SIZE HOLE IN THE ENGINE BLOCK. I GOT THE CAR TOWED BACK TO MY HOME AS IT WAS SATURDAY AND THE MECHANIC WAS NOT OPEN. THE TOW TRUCK DRIVER TOLD ME THAT THIS WAS THE THIRD DURANGO HE PICKED UP THAT DAY. NOT SAYING THAT ALL OF THE OTHER CARS WERE TOWED BECAUSE A BLOWN ENGINE, BUT YOU GET THE IDEA. DEALER WOULDN'T WARRANTY VEHICLE BECAUSE OF MILEAGE. I COULDN'T GET ANYONE TO WARRANTY THE DURANGO BECAUSE OF THE MILEAGE BEING OVER 150000. NOW IM TOLD I WILL HAVE TO BUY A REMANNED/NEW ENGINE FOR THIS CLUNKER. I WILL BE MAKING A COMPLAINT TO THE MANUFACTURER. I KNOW IT MAY NOT GO ANYWHERE. I HAVE READ ALL OF THE COMPLAINTS HERE AND ON THE INTERNET, FORUMS, ETC. ALL THE RESULT OF BLOWN ENGINES DUE TO "HYDRO-LOCKING", AND THE WIPER COWL DEFECT WERE WATER WOULD GET INTO THE ENGINE DURING HEAVY RAINS OR CAR WASHES. I HOPE OUR GOVERNMENT WOULD INTERVENE ON BEHALF OF ITS CITIZENS AND FORCE CHRYSLER TO ISSUE A RECALL OR AT LEAST BE RESPONSIBLE FOR A DEFECT THAT THEY CREATED, BUT I WON'T HOLD MY BREATH. MY DURANGO CURRENTLY HAS 160131 MILES ON IT, AND I GUESS IT'S GONNA STAY THAT WAY NOW BECAUSE IT CAN'T MOVE, AND I STILL OWE MONEY ON A SUV THAT I CANNOT DRIVE. NHTSA DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781214October 10, 2015
ENGINE
BOUGHT THIS VEHICLE 3 MONTHS AGO WITH JUST 52000 MILES AND RUNNING IN GOOD CONDITION. DURING THE WEEKEND OF 25TH OF SEPTEMBER 2015 IT RAINED AND UPON TRYING TO TURN ON THE VEHICLE TO GO TO WORK ON MONDAY AS USUAL, THE MOTOR/ENGINE WAS HYDROLOCKED. WATER HAD SEEPED INTO THE CYLINDERS AND THE MOTOR SUFFERED FAILURE AND BROKE RODS. I HAD INSTALLED THE NEWLY REDESIGNED COWL VENT GRILLE THAT WAS SUPPOSED TO PREVENT THIS ,BUT IT DIDN'T WORK. DODGE COMPANY IS VERY WELL AWARE OF THEIR BAD ENGINEERING BUT WON'T RECALL THE VEHICLES AND PROTECT THEIR CUSTOMERS. I JUST LOST OVER 9000.00 DOLLARS IN INVESTMENT, INCLUDING TAXES FOR 700.00 + GETTING THE VEHICLE REGISTRATION, INSPECTED, TAGS, ETC. THE VEHICLE WASN'T IN MOTION WHEN THIS HAPPENED. IT WAS PARKED. NOT EVEN THEIR REDESIGNED COWL VENT GRILLE PREVENTS HYDROLOCK, WATER FROM LEAKING INTO THE INTAKE MANIFOLD, FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781000October 9, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR CUTS AND BRUISES ON THE RIGHT SIDE OF THE UPPER BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10781125October 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805808October 8, 2015
ENGINE
CONSUMER STATED THAT HE FILED A PRO-SE LAWSUIT AGAINST FCA US LLC THAT HE WILL BE MAILING THE COMPLETE LAWSUIT AND OTHER SUPPORTING DOCUMENTS TO SUBSTANTIATE HIS COMPLAINTS IN REGARDS TO ISSUING RECALLS. *BF THE CONSUMER STATED HIS ISSUE INVOLVED A DEFECTIVE COWL PANEL, WHICH ALLOWED WATER TO PENETRATE THE SPARK PLUGS AND ENGINE COMBUSTION CYLINDERS CAUSING IT TO HYDROLOCK AND/OR THROW A ROD. THE DAMAGES COST THE CONSUMER $8,900.00.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776698October 7, 2015
AIR BAGS
2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG AND FRONT BRAKE ISSUES. *SMD THE CONSUMER STATED THE DRIVER'S SIDE AIR BAG WAS REPLACED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE PASSENGER SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780673October 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780175October 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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