Dodge Durango Service Bulletins (2012)
207 manufacturer communications on file.
- October 1, 2014•Document ID: 10139767Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-086-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryRBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
Associated Products (22)2014 Chrysler 2002014 Dodge Challenger2014 Dodge Grand Caravan2014 Jeep Compass2014 Jeep Wrangler2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee+ 2 moreAssociated Documents - September 20, 2014•Document ID: 10221030Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 1700714
- Date Added:
- September 26, 2022
- Manufacturer:
- DODGE
SummaryRattle And/Or Clunk Noise From Rear Of The Vehicle Equipped With Load Leveling Suspension This bulletin involves verifying and if necessary, replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle.
Associated Products (3)Associated Documents - September 20, 2014•Document ID: 10139750Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 17-007-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryRattle And/Or Clunk Noise From Rear Of The Vehicle Equipped With Load Leveling Suspension This bulletin involves verifying and if necessary, replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle.
Associated Products (3)Associated Documents - September 20, 2014•Document ID: 10062986Service Bulletin/Repair InstructionsSUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- 17-007-14
- Date Added:
- April 26, 2016
- Manufacturer:
- DODGE
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - September 10, 2014•Document ID: 10220993Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9002503
- Date Added:
- September 26, 2022
- Manufacturer:
- DODGE
SummaryRHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Associated Products (39)2014 Chrysler 2002014 Chrysler Town and Country2014 Dodge Challenger2014 Dodge Durango2014 Jeep Compass2014 Jeep Patriot2014 Jeep Wrangler2014 Ram 25002013 Chrysler 2002013 Chrysler Town and Country2013 Dodge Challenger2013 Dodge Durango2013 Jeep Compass2013 Jeep Patriot2013 Jeep Wrangler2013 Ram 15002012 Chrysler 2002012 Chrysler Town and Country2012 Dodge Caliber2012 Dodge Challenger+ 19 moreAssociated Documents - July 4, 2014•Document ID: 10217700Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 18-036-14
- Date Added:
- August 15, 2022
- Manufacturer:
- JEEP
SummaryFlash: Difficult to Start Engine In Cold Ambient Temps When Using the Block Heater. Also Includes Powertrain System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following condition: Engine is difficult to start in extreme cold ambient temps when using the block heater. This release improves the spark and fueling strategy used under these conditions.The following system improvements have also been included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage.
Associated Products (4)Associated Documents - July 4, 2014•Document ID: 10217699Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 18-035-14
- Date Added:
- August 15, 2022
- Manufacturer:
- JEEP
SummaryFlash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 40-80 mph (64-129 km/h). Some customers may also describe the sensation similar to that of a fish biting on a fishing line.This is an optional software update that should only be used in situations where the customer is specifically complaining of the above condition. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this SB contains the verbiage ?REFERENCE SB 18-035-14. THIS FLASH TO BE USED ONLY FOR SHUDDER COMPLAINTS?. The other file is the standard software that does not contain improvements for this complaint. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version.If the customer complains of the above condition, perform the Repair Procedure.
Associated Products (4)Associated Documents - July 4, 2014•Document ID: 10141215Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 18-036-14
- Date Added:
- June 18, 2018
- Manufacturer:
- JEEP
SummaryFlash: Difficult to Start Engine In Cold Ambient Temps When Using the Block Heater. Also Includes Powertrain System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following condition: Engine is difficult to start in extreme cold ambient temps when using the block heater. This release improves the spark and fueling strategy used under these conditions.The following system improvements have also been included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage.
Associated Products (4)Associated Documents - July 4, 2014•Document ID: 10141214Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 18-035-14
- Date Added:
- June 18, 2018
- Manufacturer:
- JEEP
SummaryFlash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 40-80 mph (64-129 km/h). Some customers may also describe the sensation similar to that of a fish biting on a fishing line.This is an optional software update that should only be used in situations where the customer is specifically complaining of the above condition. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this SB contains the verbiage ?REFERENCE SB 18-035-14. THIS FLASH TO BE USED ONLY FOR SHUDDER COMPLAINTS?. The other file is the standard software that does not contain improvements for this complaint. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version.If the customer complains of the above condition, perform the Repair Procedure.
Associated Products (4)Associated Documents - July 4, 2014•Document ID: 10063329Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-036-14
- Date Added:
- April 26, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - July 4, 2014•Document ID: 10063328Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-035-14
- Date Added:
- April 26, 2016
- Manufacturer:
- JEEP
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - July 1, 2014•Document ID: 10220487Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- P36070114
- Date Added:
- September 26, 2022
- Manufacturer:
- DODGE
SummaryRecall Advanced Communication.
Associated Products (8)Associated Documents - July 1, 2014•Document ID: 10191458Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- P36070114
- Date Added:
- May 3, 2021
- Manufacturer:
- JEEP
SummarySome of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
Associated Products (8)Associated Documents - June 10, 2014•Document ID: 10139664Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-002-14
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryMIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire
Associated Products (27)2013 Chrysler 2002013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2013 Dodge Durango2013 Dodge Grand Caravan2013 Dodge Journey2013 Jeep Grand Cherokee2013 Jeep Wrangler2013 Ram 15002012 Chrysler 2002012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Journey2012 Jeep Grand Cherokee2012 Jeep Wrangler2011 Chrysler 200+ 7 moreAssociated Documents - May 9, 2014•Document ID: 10229825Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0802414
- Date Added:
- January 17, 2023
- Manufacturer:
- JEEP
SummaryRHW RHP Radio Software Enhancements
Associated Products (33)2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Jeep Compass2014 Jeep Patriot2014 Jeep Wrangler2013 Chrysler Town and Country2013 Dodge Avenger2013 Dodge Challenger2013 Dodge Durango2013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Patriot2013 Jeep Wrangler2012 Chrysler Town and Country2012 Dodge Avenger2012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Jeep Compass+ 13 moreAssociated Documents - May 9, 2014•Document ID: 10137027Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-024-14
- Date Added:
- May 21, 2018
- Manufacturer:
- DODGE
SummaryRHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
Associated Products (30)2014 Chrysler 2002014 Dodge Challenger2014 Dodge Grand Caravan2014 Jeep Compass2014 Jeep Wrangler2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Compass2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty+ 10 moreAssociated Documents - April 23, 2014•Document ID: 10229871Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- January 17, 2023
- Manufacturer:
- DODGE
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - April 23, 2014•Document ID: 10218783Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- August 29, 2022
- Manufacturer:
- JEEP
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - April 23, 2014•Document ID: 10217942Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003081
- Date Added:
- August 22, 2022
- Manufacturer:
- ALFA
SummaryDielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Associated Products (93)2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2014 Dodge Avenger2014 Dodge Challenger2014 Dodge Charger2014 Dodge Dart2014 Dodge Durango2014 Dodge Grand Caravan2014 Dodge Journey2014 Dodge Viper2014 Fiat 5002014 Fiat 500e2014 Fiat 500L2014 Jeep Cherokee2014 Jeep Compass2014 Jeep Grand Cherokee2014 Jeep Patriot2014 Jeep Wrangler+ 73 moreAssociated Documents - April 2, 2014•Document ID: 10229869Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- P14040214
- Date Added:
- January 17, 2023
- Manufacturer:
- JEEP
SummaryNew Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Associated Products (8)Associated Documents