Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10919006October 26, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2002 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAG DEPLOYED AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10913849October 4, 2016
STEERING, SUSPENSION
..ON MY 2002 PT CRUISER THE FRONT SUSPENSION CROSS MEMBER HAS ROTTED SO BAD THAT IT BROKE IN A FEW PLACES CAUSING THE LOWER A ARM TO MOVE IN SUCH A WAY AS TO CAUSE THE STEERING WHEEL TO PULL OUT OF YOUR HANDS ALL THE WAY TO THE LEFT AND OR RIGHT,THE CAR COULD NOT BE DRIVEN MORE THEN 15 MPH,..AND THAT WAS WHILE HOLDING THE WHEEL TIGHTLY....IF THIS CROSS MEMBER WAS TO BREAK WHILE DRIVING 65 MPH THERE WOULD BE A VERY BAD CRASH,..I SUGGEST ANY ONE THAT HAS A PT CRUISE HAVE IT CHECKED FOR THE CROSS MEMBER ROTTING BEFORE A CRASH TAKES PLACE,,,I WAS ABLE TO BUY A NEW CROSS MEMBER AND THE CHEAPEST PRICE WAS $514 PLUS TAX AND SHIPPING,..NOW COMES THE COSTS TO INSTALL IT...WHAT IS ODD THE CROSS MEMBER ROTTED OUT ON THE PASSENGER SIDE ONLY,...I HAVE SOME PICS OF IT WITH THE A ARM OFF THE CROSS MEMBER..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897162August 19, 2016
UNKNOWN OR OTHER
STRUCTURE - NOTICED SLIGHT CLUNK FROM FRONT SUSPENSION ON BUMPS. ON MECHANIC'S LIFT, FOUND ALL SUSPENSION PARTS STILL GOOD OR RECENTLY REPLACED, BUT FRONT K-MEMBER SEVERELY RUSTED THROUGH. DECLARED UNSAFE AND UNFIXABLE, ALTHOUGH AT 112,000 MILES THE REST OF THE CAR IS STILL IN GREAT SHAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875997June 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED, A WARNING LIGHT ILLUMINATED, AND AN ALARM SOUNDED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALARM SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872620June 5, 2016
POWER TRAIN
ENGINE STARTS AND RUNS, BUT AS SOON AS I PUT IT INTO ANY GEAR BUT PARK, THE CAR IMMEDIATELY DIES. IT WILL RESTART, BUT AGAIN DIES WHEN PLACED IN A GEAR. THE CHECK ENGINE LIGHT CAME ON SO I HAD MY MECHANIC LOOK AT IT. HE CHECKED FOR CODES AND THIS IS THE CODE THAT CAME UP (P0601). IT HAS 83500 MILES. HE SAYS IT NEED A NEW COMPUTER. THIS INITIALLY STARTED BACKING INTO TRAFFIC, THE CAR JUST QUIT. I STARTED IT BACK UP AND WENT TO PUT IT IN DRIVE AND IT AGAIN QUIT. THIS HAPPENS OVER AND OVER, UNTIL SOMEONE PUSHED ME OUT OF THE STREET. CAR IS NOW PARKED UNTIL IT IS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861357April 25, 2016
EXTERIOR LIGHTING:FOG LIGHTS
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE FOG LIGHTS ILLUMINATED INDEPENDENTLY AND WOULD NOT TURN OFF. THE CONTACT ALSO STATED THAT THERE WAS AN ODOR AND EVIDENCE OF SMOKE COMING FROM THE STEERING WHEEL. AFTERWARDS, THE CONTACT WAS ABLE TO TURN THE FOG LIGHTS OFF AND THE ODOR DISSIPATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10845519March 8, 2016
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED A LONG CRACK WHICH ORIGINATED ON THE FRONT DRIVER'S SIDE WINDSHIELD THAT CROSSED OVER THE DASHBOARD VENT AND EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808040December 2, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT EXIT THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FRONT PASSENGER FRAME, THE CV AXLES AND THE LOWER CONTROL ARMS WITH BALL JOINT AND THE STABILIZER LINK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787742November 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. IN ADDITION, THE VEHICLE OVERHEATED WITHOUT WARNING. THE CONTACT NOTICED FUMES AND SMOKE COMING FROM THE HOOD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787454October 31, 2015
ENGINE, UNKNOWN OR OTHER
OK THIS IS THE 10TH COMPLAINT FILED ON THIS VEHICLE BOTH BY MYSELF AND MECHANICS WHO HAVE WORKED ON IT IN LAST 6 MONTHS. MY VEHICLE CAUGHT FIRE BESIDE MY HOUSE THIS MORNING AT 6AM. NOBODY IN CAR AND THE ONLY THING THAT ALERTED ME WAS WHEN MY DOGS WENT OUT AND WERE BARKING LIKE CRAZY. I WILL HAVE THE FIRE INVESTIGATOR REPORT ON MONDAY OR TUESDAY. I SUGGEST CHRYSLER WHO HAS ALL THE SAME COMPLAINTS AS YOU DO PAY ATTENTION WHEN YOU ARE TOLD A CAR IS UNSAFE. I COULD HAVE LOST EVERYTHING THIS MORNING SO CHRYSLER BETTER BE GLAD WAS JUST CAR. I AM STILL SHAKING AND I AM A SINGLE DISABLED MOM THANK GOD FIRE DEPARTMENT GOT HERE WHEN THEY DID. I WANT ANSWERS!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787064October 29, 2015
FUEL/PROPULSION SYSTEM
BUYBACK REQUEST: MY 2002 PT CRUISER WAS BOUGHT NEW, WITH AN EXTENDED WARRANTY. IT WAS DISABLED BY FOOTHILL CHRYSLER ' JEEP IN FOOTHILL RANCH CA, WHILE PERFORMING A FACTORY RECALL. IT HAS NOT BEEN USED SINCE THEN, BECAUSE IT IS ILLEGAL TO DRIVE IT. I TOOK IT IN FOR 60K MILE MAINTENANCE ($399). THE MECHANIC DEMANDED THAT I ALLOW THEM TO DO A RECALL FOR THE 'SECONDARY FUEL PUMP SEAL', WHICH THEY DID INCORRECTLY, SO THE RED 'CHECK ENGINE' LIGHT REFUSED TO SHUT OFF. THE CAR WILL NOT PASS THE CALIFORNIA SMOG REQUIREMENT. CHRYSLER WAS THEN SOLD TO FIAT, AND FOOTHILL RANCH CHRYSLER JEEP THEN WENT OUT OF BUSINESS, BEFORE THEY WERE ABLE TO FIX IT. MY VEHICLE HAS BEEN DISABLED, AND HAS BEEN STORED ON MY DRIVEWAY SINCE 2009, WHERE THE NEIGHBORS HAVE BEEN COMPLAINING. THE DEALER HAD INSISTED THAT THEY FIX A RECALL. I DECLINED THREE TIMES, THEN RELUCTANTLY SAID YES. FOUR HOURS LATER HE SAID THEY HAD A PROBLEM, THE RED 'CHECK ENGINE' LIGHT REFUSED TO GO OFF. I PAID $399, AND SCHEDULED ANOTHER APPOINTMENT. RECALL WORK INVOLVED REPLACING THE GAS CAP AND OTHER PARTS. FOR A THIRD APPOINTMENT, I WAS CHARGED $250. I PAID FOR THE RED LIGHT REPAIR 5 TIMES, FOR A TOTAL OF $800. I DROVE THE CAR WITH THE RED LIGHT ON. SIX MONTHS LATER, I WENT TO THEM FOR THE SMOG CHECK, BUT THE CHRYSLER DEALER WAS GONE, REPLACED BY A MERCEDES BENZ DEALER. I WAS UNABLE TO SMOG MY CAR, OR TO HAVE THE RECALL WORK DONE. CHRYSLER WAS THEN BOUGHT OUT BY FIAT. SERGIO MARCHIONE REPLIED TO TAKE THE CAR TO A DIFFERENT CHRYSLER DEALER, BUT I COULDN'T LEGALLY DRIVE IT. THE CAR IS WORTH $6,000 AND NEEDS $2,000 WORTH OF WORK, TO FIX THEIR FAULTY RECALL WORK. AFTER SPENDING $800 TO REPAIR THEIR FAULTY RECALL WORK, I WILL HAVE A CAR THAT DOESN'T RUN. IT IS THEIR FAULT. I WOULD LIKE TO RETURN THE CAR TO THEM, AND EITHER GET A REFUND OF $6,000, OR APPLY IT TO THE COST OF A REPLACEMENT CAR THAT RUNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786444October 27, 2015
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE APPROACHED AN ABRUPT STOP AND ACCELERATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY WITHOUT WARNING WHILE DRIVING 40 MPH. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,616.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805823October 26, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND OTHER ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HIS WIFE WENT TO TURN ON THE HEADLIGHTS, AND DISCOVERED THEY DID NOT WORK. THE CONSUMER'S SON CHECKED THE SWITCH ASSEMBLY AND FOUND A SHORTAGE IN THE ASSEMBLY. THE CONSUMER SON DISCOVERED SOME OF THE WIRING COMING FROM THE ASSEMBLY WAS BARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782850October 16, 2015
STEERING
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER BECAME INOPERABLE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780214October 6, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
OK MAYBE 4TH TIME IS A CHARM ON TRYING TO GET PT CRUISER OFF ROAD. I HAD A FIRE IN THIS VEHICLE DUE TO OVERHEATING WHICH WAS REPORTED BUT DUMB ME PUT IT OUT AND REPLACED GRILL AND RADIATOR AND HAD TO TAKE SEPERATE LOAN OUT FOR $2500 IN REPAIRS AND NOW VEHICLE WON'T START AND NOW BEING TOLD IS COMPUTER WELL THAT EXPLAINS WHY WHEN WE WERE TRYING TO GET OUT OF CAR WHEN WAS ON FIRE THE DOOR LOCKS DIDN'T WON'T TO WORK FIRST TIME. THE CAR IS A 2002 WITH 100,000 MILES ON IT AND I HAVE ALREADY PUT NEW TIRES ON IT AND BATTERY AND HAD ALL THESE REPAIRS DONE TRYING TO SAVE THE CAR BECAUSE I AM A SINGLE MOM ON DISABILITY MAYBE SINCE CHRYSLER IS UNDER INVESTIGATION FOR INJURIES AND DEATHS NOT BEING REPORTED YOU CAN ADD ME BECAUSE I WAS BURNED DURING THE FIRE TRYING TO PUT OUT. I HAVE FORWARDED EVERY SINGLE DOCUMENTATION OF EVERY INCIDENT NOT ONLY TO CHRYSLER BUT NHTSA AND NOW WANT ME TO REPLACE A COMPUTER AT $1300 THIS CAR IS DANGEROUS AND HAVE BEEN TOLD BY EVERYONE WHO HAS EXAMINED CAR IT IS SERIOUS BUT I GUESS IF ME OR MY SON HAD DIED IN CAR THEN MAYBE SOMETHING WOULD HAVE BEEN DONE. I HAVE MADE MY PAYMENTS AND PAID FULL COVERAGE INSURANCE FOR 6 MONTHS WHILE ALL THIS HAS BEEN GOING ON AND ONLY WAS ABLE TO DRIVE CAR FOR A MONTH. THE VEHICLE IS AT CHRYSLER DODGE IN COLUMBIA,TN AND PHONE NUMBER IS 1-931-380-0326. I HAVE 9 TOW BILLS AND NOBODY CARES THAT ME OR MY SON COULD HAVE LOST OUR LIVES!
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10779286October 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE DEALER REQUIRED THAT A NEW COMPUTER BE INSTALLED INTO THE VEHICLE RELATED TO THE MANUFACTURER'S KEY IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776564September 25, 2015
UNKNOWN OR OTHER
I WAS DRIVING 55 MPHR AND THE CAR DIED. IT WOULDNT START BACK UP HAD TO TOW IT HOME. REPLACED THE TIMING, WATER PUMP, HEAD GASKET. IT WOULD CRANK BUT WONT START. I NEVER IN MY LIFE HAD THIS MUCH PROBLEMS OUT OF A SOME CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763439September 14, 2015
ENGINE
OK THIS IS MY 3RD COMPLAINT ON THIS VEHICLE THE FIRST PROBLEM WAS OVERHEATING AND YES CAUGHT FIRE AFTER A MONTH OF THAT EVERYTIME TEMPERATURE GAUGE WOULD RISE I PULLED CAR OVER AND HAD TOWED I HAVE 7 TOW BILLS ON THAT WELL LAST TIME CAUGHT FIRE WAS ABLE TO PUT OUT HAD TO REPLACE RADIATOR,HOSES,HAD A CRACKED HEAD,FAN,FAN SENSOR AND THERMOSTAT AND GRILL THAT WAS $2000 FOR ALL THAT. I GOT CAR BACK AND NOW HAVE HAD BACK FOR A MONTH AND CAR WON'T START HAD BATTERY CHANGED OUT,HAD 25 POINT INSPECTION DONE AND NOW SAYING ALARM SYSTEM IS TRIGGERING SOMETHING OR POSSIBLY COMPUTER GOING BAD. THIS IS A 2002 WITH ONLY 100,000 MILES ON IT. I OWE $2300 TO CHASE FOR PURCHASE THEN HAVE 2ND LIEN BECAUSE OF ALL THESE OTHER PROBLEMS OF $2000. I BOUGHT THE CAR BACK IN 4/2013 AND HAD TO HAVE ALL RECALLS DONE ON IT AND I HAVE REPORTED ALL THIS BEFORE AND CHRYSLER REFUSES TO ADMIT IT IS A LEMON. I HAVE BEEN TOLD BY DEALER AND 2 OTHER MECHANICS THIS CAR IS NOT SAFE AND SHOULD NOT BE ON ROAD. I AM A SINGLE MOM WITH MS AND ON DISABILITY AND NOW SCARED TO DRIVE CAR. THE CAR IS PARKED AND I AM STILL MAKING PAYMENTS ON SOMETHING I CAN'T DRIVE. I DO KNOW CAR WAS ASSEMBLED IN MEXICO AND DON'T KNOW IF A SIESTA WAS TAKEN DURING MY CAR OR NOT. I AM TOLD NOT TO DRIVE CAR IT IS A HAZARD AND CHRYSLER AFTER FIRE SHOULD HAVE TAKEN CAR BACK BUT THEY REFUSED A FIRE AND WAS ME AND MY SON 2 LIVES COULD HAVE BEEN LOST. I WANT CAR TAKEN BACK BY CHRYSLER AND I WANT PAYOFF ON LOAN OF $3000.00 BY CHRYSLER THIS CAR WON'T BE DRIVEN. I HAVE BEEN VERY COOPERATIVE REPORTING EVERYTHING BUT WHEN MINE AND MY SON'S LIFE IS AT RISK THAT IS ENOUGH! IF YOU DO RESEARCH THE OVERHEATING AND ELECTRICAL HAS BEEN A SERIOUS PROBLEM AND I WOULD THINK THAT A FIRE WOULD GET YOU TO MAKE CHRYSLER TAKE THESE CARS BACK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746082August 4, 2015
ENGINE
THE MOTOR MOUNT NEEDS TO BE REPLACED FOR THE 3RD TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734310July 15, 2015
ENGINE, SUSPENSION
SUBFRAME CRADLE FAILURE WITH CRACK THROUGH MOUNTING. DEALER SAYS "SEEN BEFORE" NOT UNDER RECALL OR INVESTIGATION. REPAIR SHOP "HAS SEEN SEVERAL WITH SIMILAR FAILURE" SOME HAVE RESULTED IN SUSPENSION FAILURE AND ACCIDENTS. WHY IS THIS NOT THE SUBJECT OF A RECALL? NO ONE KILLED YET? REPAIR TO COST $1,400.00. UPDATED 11/09/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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