Chrysler Concorde Complaints (2002)

65 consumer complaints on file.

#10139269October 11, 2005
ENGINE AND ENGINE COOLING
I PURCHASED A 2002 USED CONCORDE WITH AROUND 40,000 MILES. FOUR MONTHS, TWO OIL CHANGES, AND 12,000 MILES LATER THE ENGINE SEIZED / TIMING CHAIN BROKE. MYSELF AND MY CHILDREN WERE UNINJURED. THE ESTIMATE FOR REPAIRS IS AT $5,692. THE DEALERSHIP AND THE CONSUMER PROTECTION SERVICE CONTRACT PROVIDER ARE INSISTING THIS IS DUE TO LACK OF MAINTENANCE AND WILL NOT COVER THE REPAIRS. MY MECHANIC INFORMED ME THIS IS A COMMON PROBLEM WITH THIS ENGINE. AFTER LOOKING AT IT HE SAID IT WAS NOT DUE TO LACK OF MAINTENANCE ON MY PART, ALTHOUGH I COULD HAVE CHANGED THE OIL MORE FREQUENTLY. HE SAID SLUDGE BUILD UP IS A KNOWN ISSUE WITH THIS ENGINE. ALTHOUGH I DID NOT CHANGE IT EVERY 3,000 MILES, I DID CHANGE IT WITHIN THE 7,500 MILES SUGGESTED IN MY OWNERS MANUAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133541August 19, 2005
ENGINE AND ENGINE COOLING
DT: AFTER PARKING CALLER TRIED TO START VEHICLE AND IT WOULD NOT START. CALLER STATED VEHICLE WAS MAKING A TICKING NOISE WHEN HE STARTED IT AND THEN IT WOULD STOP WHEN THE VEHICLE WARMED UP. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130546July 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: 2002 CHRYSLER CONCORD LX. CONSUMER COMPLAINED OF AN ENGINE FAILURE. IT FIRST STARTED BY THE ENGINE KNOCKING AND LIGHT COLORED SMOKE FROM THE TAIL PIPE. THE CAR WAS MAINTAINED WITH OIL CHANGES EVERY 3000 MILES. TOOK T VEHICLE O DEALER, AND THEY SAID IT WAS NOT UNDER WARRANTY. THEN ENGINE SPECIALIST SAID VEHICL NEEDED A BRAND NEW ENGINE AT THE COST OF $5500.*AK I WAS TOLD BY THE ENGINE SPECIALIST THAT THERE IS DEFECT IN THE OIL PUMP AND IT WILL NOT MAINTAIN OIL PRESSURE AND THIS CAUSES OIL SLUDGE AND THIS IN TURN LOCKS THE ENGINE UP. I HAVE ONLY OWNED THE CAR 7 MONTHS I BOUGHT IT USED AND I STILL OWE $9000. ON THIS CAR NOW. I HAVE DID RESEARCH ON THE INTERNET AND FOUND AT LEAST 900 OTHER CASES OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119742May 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WE PURCHASED 2002 CHRYSLER CONCORDE LIMITED IN DECEMBER 2004. THE VEHICLE HAD 36,000 MILES AND RAN GREAT. THREE MONTHS LATER THE ENGINE LIGHT INDICATOR COMES ON AND THE NEEDS SERVICE PERFORMED INDICATOR. WE TAKE THE CAR TO THE MECHNAIC ASK THEM TO PERFORM A DIAGNOSTIC CHECK. THE DIAGNOSTIC RESULTS CONCLUDED THAT THE ENGINE LIGHT WAS ON DUE TO CODE NUMBER P0740 (TCC SOLENOID CIRCUIT FAULT ON THE TRANSMISSION, ASSOCIATED WITH THE SOLANID OF THE TRANSMISSION. THE MECHANIC ADVISED US TO CONTACT CHRYSLER REGARDING THE POWER TRAIN THAT HE THOUGHT WAS UNDER WARRANTY FOR 5 YEARS/50,000 MILES OR 7 YEARS/70,000 MILES. WE CONTACTED CHRYSLER DEALERSHIP WHO FIRST SAID THE PWER TRAIN WAS UNDER WARRANTY OF 5 YEARS/50,000 MILES. THE DAY PRIOR TO HAVING THE CAR TOWED TO THE DEALERSHIP CALLED TO REMIND THAT CAR WAS BEING TOWED THE NEXT MORNING THE MECHANIC ON DUTY LOOKED UP POWER TRAIN WARRANTY AND DETERMINED THAT THE POWER TRAIN WARRANTY WAS 3 YEARS/36,000 MILES. WE HAD THE CAR TAKEN TO AAMOCO TRANSMISIONS AND COUNTY TRANSMISSION WHO BOTH CONCLUDED THAT THE TRANSMISSION NEEDS TO BE REBUILT OR REPLACED AND THE COST IS OVER $2,000. I AM OUTRAGED. I AM LOOKING FOR SOMETHING THAT CLEARLY PROVIDES THE DETAILS OF THE POWER TRAIN WARRANTY. I ALSO WANT TO KNOW WHY THE WARRANTY ON THE POWERTRAIN FOR 2003 MODELS WERE INCREASED TO 5 YEARS/50,00 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113205March 1, 2005
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED WHILE DRIVING. DRIVER PULLED OVER. BUT, THEN WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113223March 1, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 30 MPH VEHICLE STALLED. DRIVER WAS NOT ABLE TO RESTART VEHICLE AND IT WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109198January 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT 30 MPH VEHICLE LOST POWER, CAUSING IT TO STRIKE A CURB. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10107119January 10, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING IN A SNOW STORM AUTOMATIC TEMPERATURE CONTROL FAILED . AS A RESULT, THE DEFROSTER FAILED, AND VISIBILITY WAS IMPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101964December 1, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ABOUT 15 MPH AND TURNING THE CORNER ENGINE BEGAN TO KNOCK LOUDLY. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS VERY UNSYMPATHETIC TO PROBLEM. CONSUMER WAS FURIOUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088483August 24, 2004
WHEELS:HUB
1. CAR OPERATED NORMALLY. AGE 2 YRS., 5 MONTHS; 21,460 MILEES. STOPPED AT STOP SIGN, THEN PROCEEDED FORWARD. 2. 50 TO 75 FT. BEYOND STOP, LEFT FRONT WHEEL HUB & BEARING FAILED WITHOUT WARNING. LEFT FRONT WHEEL TURNED IN, PERHAPS 40-60DEGREES FROM STRAIGHT TRACK. RIGHT FRONT WHEEL UNAFFECTED; REMAINED ON STRAIGHT TRACK. LEFT FRONT WHEEL DIDN'T RESPOND TO STEERING AFTER FAILURE. CAR CAME TO A STOP. 3. CAR TOWED TO DEALER. NEW ASSEMBLY WAS IN STOCK; REPAIRE MADE WITHIN ONE HOUR. OLD PART RETURNED TO MFR. AS IT WAS STILL UNDER WARRANTY. COMMENT: HAD THIS HAPPENED AT HIGHWAY SPEEDS, THE FAILURE WOULD HAVE BEEN CATASTROPHIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086352August 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING TO WORK, AND TRANSMISSION SKIPPED, MAKING NOISES, SO DROVE HOME, AND CHECKED WITH REPAIR MAN, INDICATED WAS TRANSMISSION., CALLED DEALER, THEY SAID WAS OUT OF WARRANTY (3YRS, 36K MILES), AND I HAD 43000. THEY WANTED ME TO BRING IT IN, AND MY EXPERIENCE IS YOU BRING IT THERE, AND IT COST TWICE AS MUCH., SO I TOOK IT ELSEWHERE, AND THEN I SAW A INTERNET SITE THAT SAID THEY EXTENDED THE WARRANTY ON THE 2002'S TO 70K, AND I HAD ALREADY HAD THE WORK DONE BY THEN BY SOMEONE OUT OF CHRYSLER., THEY STILL SAID IT WOULD NOT HAVE BEEN COVERED., BUT THAT ISNT HOW THE WEBSITE READ WITH THEIR ARTICLE., I'M STILL LOOKING FOR RELIEF OF $2000.00 FOR THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075773July 6, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS NEEDED TO BE REPLACED. *AK THE BRAKE PADS WERE WORN AND THE ROTORS WERE WARPED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078642June 22, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
STRUT STRIKER CAP (FRONT) IS SQUEAKING WHEN THERE IS A JOUNCE AT 5-8 MPH. THIS IS EXACTLY LIKE THE NHTSA ITEM # 10000901 WHICH IS A REAR STRUT STIKER CAP PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063540April 29, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS DRIVEN TO THE DEALERSHIP, AND TECHNICIAN REPLACED THROTTLE SENSOR, BUT PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066093April 13, 2004
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE IS EQUIPPED WITH SIDE AIR BAGS. MANUFACTURER STATES INSUFFICIENT FORCE PRESENT TO DEPLOY AIRBAGS. FORCE OF IMPACT CAUSED VEHICLE TO SPIN AND ROLL AFTER CONTACTING DITCH. VEHICLE WAS TRAVELING APPROXIMATELY 40 MPH WHEN STRUCK BY OTHER VEHICLE GOING APPROXIMATELY 30 MPH. DAMAGE TO ALL SIDES OF THE CAR, ROOF, AND UNDERCARRIAGE. CAR WAS DECLARED A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10044542October 22, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042669October 9, 2003
ELECTRICAL SYSTEM:IGNITION
GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024641June 17, 2003
STRUCTURE
CONSUMER RECEIVED A RECALL NOTICE, BUT THE DEALER DID NOT RECEIVE THE BOLTS NEED FOR COMPLETION OF REPAIR. *MR *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020359May 22, 2003
SEAT BELTS
LETTER FROM CHRIS YAYAS (FL) CONCERNING THE SAFETY OF SEAT BELTS IN CHRYSLERS AND REQUEST THAT CHRYSLER RETRO-FIT ALL AUTOMOBILES WITH DEFECTIVE SEAT BELTS. REPLY TO CHRIS YAYAS AND SEND A COPY TO WASH OFC, DOT/1#2003-4279. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009464February 26, 2003
WHEELS
CONSUMER HAD TO USE EXCESSIVE FORCE TO REMOVE THE WHEELS FROM VEHICLE, THE LUG NUTS UNSCREWED NORMALLY, HOWEVER A SLEDGE HAMMER HAD TO BE USED TO REMOVE THE WHEELS.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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