Chevrolet Sonic Complaints (2013)

217 consumer complaints on file.

#10592980May 21, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE IGNITION KEY WOULD NOT RELEASE FROM THE SWITCH UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE GEAR SHIFT CONSOLE HOUSING WAS CLEANED INTERNALLY. THE SHIFTER CABLE WAS ALSO CLEANED WITH A DEGREASER SOLUTION. THE VEHICLE WAS REPAIRED HOWEVER, ONE WEEK LATER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588778May 16, 2014
POWER TRAIN
THE TRANSMISSION SEALS HAD TO BE REPLACED BECAUSE THEY WERE NOT PROPERLY SEALED AT TIME OF MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586253May 2, 2014
STEERING
WHILE BACKING OUT OF MY DRIVE WAY MY STEERING WHEEL LOCKED. THE POWER TO THE CAR WAS ON BUT THE POWER STEERING WOULD NOT WORK. I CALLED A TOW TRUCK AND IT WAS TAKEN TO THE DEALERSHIP FOR SERVICE. THE DEALERSHIP HAS HAD MY CAR FOR 3 MONTHS AND WILL NOT RELEASE IT BECAUSE IT HAS BEEN DECLARED UNSAFE TO DRIVE. THE DEALERSHIP PUT ME IN A RENTAL CAR AND I HAVEN'T HEARD FROM THEM SINCE. NO ONE WILL RETURN MY CALLS OR ANSWER MY QUESTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575209March 27, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START AND FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574632March 25, 2014
SERVICE BRAKES, POWER TRAIN, STRUCTURE:BODY
ON MARCH 12, 2014 AROUND 8:00 P.M I HAD AN ACCIDENT WITH MY VEHICLE AT MY HOME. MY CAR IS A MANUAL TRANSMISSION SO WHEN I WENT TO TURN IT ON, ONLY HALF OF MY BODY WAS IN THE VEHICLE TO TURN IT ON. BEFORE TURNING IT ON I DID NOTICE THE E-BRAKE ENGAGED AND THE CAR WAS IN FIRST GEAR. I PROCEEDED TO TURN IT ON KNOWING THAT I COULD STILL TAKE IT OUT OF GEAR BEFORE ENGAGING THE CLUTCH AGAIN. AT THE MOMENT OF IGNITION THOUGH, THE CAR TOOK OFF FORWARD AND TOOK ME WITH IT. FROM THE PANIC THAT I HAD, I HELD ONTO THE STEERING WHEEL AND PULLED IT TO THE LEFT AND THE VEHICLE RAN INTO ANOTHER PARKED VEHICLE TO THE LEFT FRONT OF ME. THE IMPACT OF THE VEHICLE LED TO THE DOOR OF THE CHEVY SONIC TO CLOSE ON MY RIGHT LEG AND THE DOOR STAYED SHUT ON MY LEG SINCE THE CAR HAD RAN ONTO THE RIGHT SIDE OF THE OTHER VEHICLE. UPON IMPACT ONTO THE OTHER VEHICLE, I NOTICED AN ODD SMELL THAT SEEMED LIKE BRAKES. THE CAR HAD STOPPED DUE TRASH CANS THAT WERE AT THE FRONT OF IT. WHEN THE CAR IMPACTED THE TRASH CANS , THE VEHICLE STOPPED MOVING YET THE CAR WAS STILL WANTING TO GO ON AHEAD AS IF SOMEONE WAS ACCELERATING THE VEHICLE. DURING THIS TIME WHILE THIS HAPPENED AND I WAS STILL PINNED BETWEEN THE DOOR OF THE CHEVY SONIC AND HAVING THE DOOR KEPT SHUT ON ME DUE TO THE SIDE IMPACT WITH THE OTHER VEHICLE, I SMELLED SOMETHING THAT SEEMED LIKE BRAKES TO ME. AFTER SEVERAL ATTEMPTS TO SHUT OFF THE VEHICLE, I FINALLY MANAGED TO TURN IT OFF. I THEN PUT IT TO NEUTRAL AND DISENGAGED THE E-BRAKE AND HAD FAMILY MEMBERS ROLL THE CAR BACK. UPON BEING UNPINNED FROM THE OTHER VEHICLE AND HAVING MY LEG FREED FROM THE CHEVY SONIC, MY FIRST THOUGHT WAS TO TRY OUT THE E-BRAKE TO MAKE SURE IT WAS WORKING PROPERLY. THE E-BRAKE DID NOT FAIL TO ENGAGE OR DISENGAGE. I HAVE REPEATED THIS SAME SITUATION OVER AND OVER. THE ONLY RESULT HAS BEEN THE CAR JERKING FORWARD ABOUT 2 FEET THEN STALLING DUE TO THE E-BRAKE BEING ENGAGED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573968March 21, 2014
ENGINE
WHEN CAR IS STOPPED, IT BEGINS TO MAKE A RATTLING NOISE, AT TIMES IT CAN BE QUITE LOUD, IT ALSO STARTS TO VIBRATE AND ALMOST CUT OFF. THE NOISE SOUNDS AS IF IT IS COMING FROM THE ENGINE. THE NOISE HAS BEEN SPORADIC. I TOOK THE CAR INTO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. THIS IS QUITE CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567521March 5, 2014
ENGINE
JAN.7/2013 HEARD SUTTLE/SCRAPING/RATTLE SOUNDS, THOUGHT I ROLLED OVER SOMETHING ON DARK ROAD IN CONSTRUCTION ZONE. MOVED MY CAR TO LEFT THEN REALLY SCRAPED ON SOMETHING. BY NEXT MORNING SOME OIL LEAKED OUT. HAD CAR TOWED TO G.M. DEALER. THEY HAD MAIN ENGINEERS TRYING TO FIGURE OUT WHAT WAS CAUSING OIL TO SPREAD IN ENGINE &SONIC WAS INSANELY SMOKING BLACK SMOKE IN, AROUND.LIKE IN BLACK CLOUD WITH SPARKS COMING OUT BACK OF CAR. I GOT TERRIFIED, AS I HAD JUST PICKED IT UP,WAS TOLD THEY HAD FIXED THE OIL LEAKS. DEALER STILL HAS CAR. 3/3/13 THEY TOLD ME IT WAS FIXED, BUT IT REEKED WITH TOXIC FUMES, I BECAME NAUSEOUS, THROAT WAS SCRATCHING LIKE BEFORE. TOLD GM THAT SONIC WAS NOT FIXED. REQUESTED NEW CAR FROM THEM. THEY ARE OFFERING ME A REPURCHASE. I DON'T KNOW WHAT THAT MEANS. THEY HAVE REFUSED TO EXTEND MY RENTAL TO TRANSPORT MY FAMILY OF 5 SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565261February 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE, A HELIPAD, ANDTHEN A PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556632December 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 32 MPH AND ATTEMPTING TO APPLY THE BRAKES, A GRINDING NOISE WAS HEARD AS THE BRAKES MALFUNCTIONED. THE DEALER WAS NOTIFIED OF THE DEFECT BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554427December 2, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER BRAKE CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547186October 8, 2013
STEERING, ELECTRICAL SYSTEM
I HAD THIS CAR AS A RENTAL. WHILE DOING SOMETHING WITH THE RADIO, I SOMEHOW HIT THE KEY IN THE IGNITION. THE KEY THEN TURNED TO THE LEFT CAUSING THE ENGINE TO TURN OFF. IN THE SPAN OF A DAY. I DID THIS 3 TIMES. ONCE WAS WHILE MAKING A WIDE TURN ONTO A FREEWAY. LUCKILY, NO ONE WAS BEHIND ME WHEN I HAD TO SUDDENLY STOP TO RESTART THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545712September 27, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE A/C DOES NOT WORK GOOD WHILE THE CAR IS AT IDLE. WHEN DRIVING THE CAR THE A/C WILL BEGIN TO COOL. WHEN DRIVING ON THE HIGHWAY AND I HAVE TO BREAK IT STARTS TO BLOW WARMER AIR. WHEN STOPPED AT A RED LIGHT, STOP SIGN, THE A/C WILL STOP COOLING AND BLOWS WARM AIR OUT OF THE VENTS. I WENT TO THE DEALERSHIP AND DO NOT KNOW HOW TO FIX THE PROBLEM. TOLD ME THAT THE MECHANIC/TECHNICIAN COULD NOT FIND ANYTHING WRONG. THE DEALERSHIP IS NO HELP AND I JUST WANT MY 17000 CAR AC TO WORK NORMAL/ RIGHT. 2013 CHEVY SONIC 2LT MODEL WITH A 6 SPEED AUTO TRANSMISSION. PLEASE HELP THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533749August 5, 2013
STRUCTURE:BODY, ENGINE
2013 CHEVY SONIC LOUD VIBRATION NOISE FROM ENGINE BAY AREA WHEN VEHICLE IS PARKED OR IN THE DRIVE POSITION WHEN STOPPED, IT ALSO OCCURS WITH OR WITHOUT A HEAVY LOAD (MEANING RADIO ON/OFF, AC ON/OFF). AS A CONSUMER I WAS TOLD THIS IS NORMAL OPERATION, NORMAL OPERATION WOULD MEAN EITHER AT THE TIME OF PURCHASE OR SOMETHING THAT ARISES AFTER HIGH MILEAGE ON THE AUTO. PER TECH NOTES "CASE [XXX], ADVISED A NORMAL OPERATING CHARACTERISTIC OF 4 CYLINDER ENGINE. COMPARED TO SIMILAR VEHICLE MADE THE SAME SOUND. WAS ABLE TO DEADEN NOISE BY APPLYING PRESSURE TO FRONT BUMPER.*** - TECH COMMENTS: NORMAL OPERATING CHARACTERISTIC - INTERNAL" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511310May 9, 2013
ENGINE AND ENGINE COOLING
THE ENGINE COOLANT TEMPERATURE WARNING LIGHT TURN ON MY 2013 CHEVROLET SONIC HATCHBACK AS I WAS PULLING UP MY DRIVE WAY. THE AC STOP BLOWING COLD AIR. LIQUID WAS DRIPPING FROM THE FRONT PORTION OF THE CAR. THE FAN KEPT GOING EVEN WHEN AFTER I TURN OFF THE VEHICLE. TURNS OUT RADIATOR HAS TO BE REPLACE. RIDICULOUS SINCE ITS A BRAND NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511168May 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A TRACTOR TRAILER CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT DRIVER'S SIDE DOOR. THE FRONT DRIVER, ROOF AND SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502364March 11, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE FOUND THE SWITCH BLADE KEY USED BY MANY CHEVROLET PRODUCTS HAS A TENDENCY TO OPERATE WHEN THE KEY IS PUT IN YOUR PANTS POCKET. ON MANY OCCASIONS I HAVE LOCKED OR UNLOCKED THE DOORS OR RELEASED THE TRUNK LATCH SIMPLY BY SITTING DOWN OR WALKING DOWN THE STEPS.THIS IS A MINOR PROBLEM UNTIL YOU REALIZE THERE IS AN AUTO START FEATURE ON THIS KEY AND I WORRY THAT I COULD ACCIDENTALLY START THE CAR BY SITTING IN MY LAZYBOY WITH THE KEY IN MY POCKET. THE RESULTS COULD BE DEATH DUE TO CARBON MONOXIDE WITH THE GARAGE BEING UNDER THE BEDROOMS.THE BUTTONS ARE NOT RECESSED AND ARE EASILY ACTIVATED BY RUBBING ON YOUR LEG. I HAVE HAD A SIMILAR KEY FOB FROM FORD FOR MANY YEARS AND HAVE NEVER HAD ANY PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500005February 25, 2013
ENGINE, POWER TRAIN
THIS CONDITION HAPPENS DURING FIRST DRIVE OF THE DAY OR AFTER THE VEHICLE SITS FOR A WHILE. WHILE ACCELERATING THROUGH THE AUTOMATIC TRANSMISSION THE CAR SURGES/JOLTS AT OR NEAR THE SHIFT POINTS. IT ALMOST FEELS AS IF I STARTED MOVING THE VEHICLE IN THE WRONG GEAR, IF IT WERE A MANUAL TRANSMISSION. THIS CONDITION ALSO EXISTS IF YOU START MOVING THE VEHICLE FORWARD AND THEN REMOVE YOUR FOOT FROM THE ACCELERATOR PEDAL AND COAST. THIS VEHICLE IS THE RS MODEL EQUIPED WITH THE 1.4 LITER TURBO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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