Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10071488April 23, 2004
SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
ON TWO SEPARATE OCCASIONS POWER STEERING MALFUNCTIONED, AND BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE HYDRAULIC BRAKES NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062915April 8, 2004
SUSPENSION:FRONT
THE CONSUMER STATED THAT THE SWAY BAR MOUNTING BRACKET BROKE, CAUSING THE FRAME AND MOUNTING BAR TO COME OFF. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND IT WAS REPAIRED UNDER WARRANTY. *AK THE FRONT SWAY BAR MOUNTAIN BRACKET BROKE OFF AT THE WELD AND CAUSED ABNORMAL "ROLL" CONTROL AND HARD STEERING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064360April 1, 2004
SUSPENSION:REAR
I CURRENTLY OWN A 2004 CHEVROLET SILVERADO 1500 SERIES TRUCK, PRIOR TO SIGNING THE PAPERS THERE WAS A SHIMMY/VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP SAID THAT THE TIRES WERE NOT PROPERLY SPUN BALANCED, STATING THAT THEY WERE I SIGNED THE PAPERS, THEN AFTER THAT THE VEHICLE HAD THE DRIVE SHAFT REPLACED, TWO SETS OF TIRES, ALIGNMENT OUT, CALIPERS HANGING UP-REPLACED, REAR DISC PARKING BRAKE BOTH REPLACED, THEN AFTER THE SHIMMY VIBRATION CONTINUED, GM TECHNICAL ASSISTANCE TO THE DEALERSHIP STATED THAT ALL THE 2004 CHEVROLET SILVERADO 1500 SERIES HAVE THIS VIBRATION AND IT IS CLASSIFIED AS "BEAM SHAKE". THEIR SOLUTION WAS TO PUT 200 POUNDS OF WEIGHT OVER THE AXLE IN THE BED OF THE TRUCK STATING "IT WILL RIDE LIKE A CADILLAC". THE WEIGHT DID NOT CHANGE THE VIBRATION AND NOW THEY HAVE A GM FIELD ENGINEER COMING TO LOOK AT THE TRUCK. THE VEHICLE WAS PURCHASED 12 DEC. 2003 AND STILL HAS THIS VIBRATION TO DATE, ALL THE TIME ABOVE 50 M.P.H. GM CUSTOMER SERVICE CLAIM NUMBER [XXX] . VIN # [XXX]. STATE FARM INSURANCE CO. WAS CONTACTED. I BELIEVE THAT THE VEHICLE IS UNSAFE AT HIGH SPEEDS. WANTED TO FILE CLAIM HOPEFULLY TO AVOID MORE SEVERE PROBLEMS. HAVE CONTACTED LEGAL ADVISE REFERENCING LEMON LAW. WILL FILE COMPLAINT WITH ATTORNEY GENERALS OFFICE. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065268March 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING 60 MPH DRIVER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE, AND HIT ANOTHER VEHICLE ON THE PASSENGER SIDE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10063983March 26, 2004
AIR BAGS
RECENTLY WHILE TRYING TO START MY TRUCK THERE WAS A DRIVABILITY ISSUES WITH THE POWERTRAIN, I HAD THE LOCK LIGHT FOR THE THEFT DETERRENT SYSTEM ON THE INSTRUMENT PANEL COME ON. THE CHECK ENGINE LIGHT WAS ALSO LIT. THE AIRBAG LIGHT FOR THE PASSENGER SIDE WOULDN'T COME ON.IT READ "AIRBAG OFF" EVEN THOUGH THERE WAS A PASSENGER SEATED. THE RED WARNING LIGHT FOR THE DRIVERS SIDE DID NOT APPEAR TO WORK EITHER.*AK THIS ISSUE ONLY HAPPENED ONE TIME.CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063910March 26, 2004
LATCHES/LOCKS/LINKAGES
IN EXTREMELY COLD WEATHER, -20 DEGREES OR COLDER, THE DOORS FAIL TO UNLOCK USING THE REMOTE OR THE KEY. THE DEALER STATED THAT GM DOES NOT CARE TO ADDRESS THE SITUATION. THE DEALER THEN TOOK THE FRONT PANELS OFF AND EITHER APPLIED GREASE OR REMOVED GREASE. THE FRONT DOORS NOW UNLOCK BUT THE BACK DOORS WON'T(CREW CAB).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062400March 17, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 DURAMAX WILL NOT DEFROST WINDSHIELD OR WARM CAB AFTER 1 HOUR PLUS OF IDLE OPERATION. IF WINDSHIELD IS SCRAPED IT FOGS OVER WHEN OPERATED DOWN THE ROAD TO WARM THE ENGINE. THIS PROBLEM, FROM FREEZING TEMP. AND WORSENS AS THE TEMP. DROPS. I PURCHASED VEHICLE 10-30-2003 AND GM SERVICE SAYS THAT THERE IS NOTHING WRONG WITH MY TRUCK. IS THIS TRUE THAT THEY ARE ALLOWED TO DESIGN AND SELL A VEHICLE IN THIS CLIMATE THAT WILL NOT WARM UP ENOUGH TO DEFROST THE WINDOWS IN SUCH A PERIOD OF TIME. OPERATION OF THIS VEHICLE IS NEITHER SAFE FOR MYSELF OR ANYONE ON THE ROAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062404March 17, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
AFTER READING ABOUT THE PROBLEMS WITH TAILGATES ON GM VEHICLES, I CHECKED MINE. I NOTICED THAT THE LEFT ONE WAS LOOSE AND NOT SUPPORTING ANY OF THE WEIGHT OF THE TAILGATE WHEN THE GATE WAS OPEN. AS I EXAMINED IT FURTHER, IT CAME APART IN MY HAND. THE ONLY THING HOLDING IT TOGETHER WAS THE PLASTIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057529March 17, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. PASSENGER SUSTAINED INJURIES TO NECK, JAW, AND A BROKEN ARM. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10062133March 14, 2004
STEERING:LINKAGES
WAS HAVING TROUBLE WITH TRUCK PULLING FROM RIGHT TO LEFT AND BACK. TOOK BACK TO DEALER TO CHECK AND DEALER REPAIR SHOP SAID THAT THE FRONT END HAD NOT BEEN ALIGNED NOR SUPPOSSEDLY THE STEERING COLUMN NOT PROPERLY SECURED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057653March 11, 2004
STRUCTURE:BODY:DOOR
THE CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. THE DEALER AND MANUFACTURER HAD BEEN NOTIFIED. *AK THE LEFT DOOR FRAME WAS UNABLE TO BE LINED PROPERLY. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057585February 5, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING THE VEHICLE ON AN ICY ROAD THE 4 WHEEL DRIVE SYSTEM MALFUNCTIONED WHICH CAUSED THE 4 WHEEL DRIVE TO ENGAGE AUTOMATICALLY IN 2 WHEEL DRIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057372February 2, 2004
SERVICE BRAKES, HYDRAULIC
THE VEHICLE'S BRAKES FAILED WITHOUT WARNING. THE DEALER STATED THAT THE BRAKE BOOSTER WAS THE CAUSE OF THE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055518January 21, 2004
UNKNOWN OR OTHER
CONSUMER WANTED TO RETURNED THE VEHICLE BECAUSE SHE COULDN'T CLOSE THE GARAGE DOOR. *PH (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051510January 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
3 MONTH OLD 2004 SILVARADO 4X4 HAD, STARTED DISPLAYING SEVERAL ERROR REPORTS, IE SERVICE BRAKES, SERVICE 4WD UNIT, STEREO CONSOLE LIGHTS WOULD GET EXTREMELY BRIGHT THEN DIM. TOOK TRUCK TO LOCAL DEALER, POWER CHEVROLET OF TILLAMOOK OR. SERVICE MNGR "BOB HEAGAL" STATED THAT THE PROBLEM WAS A FAULTY IGNITION SWICH, THEY REPLACED SWITCH AND TRUCK CONTINUED TO HAVE SAME PROBLEMS, A ERROR CODE CHECK SHOWED HARD CODED ERRORS IN EVERY MODULE OF TRUCK, MECHANICS ALSO HAD PROBLEMS READING CODES AS EQUIPMENT WAS NOT COMMUNICATING WITH TRUCK. 2ND ROUND OF DIAGNOSIS, SERVICE MNGR SAID PROBLEM WAS WITH ECBM (ELECTRONIC BRAKE CONTROL MODULE), THEY STATE THEY REPLACED THE LOWER ECBM UNIT AND WERE STILL RECEIVEING ERROR CODES, MNGR SAID THAT THEY ARE CURRENTLY WAITING FOR THE UPPER UNIT TO ARRIVE, THIS WAS OVER TWO WEEKS AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051536January 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFTING FROM 1ST TO 2ND GEAR - SLIPPING INTO OVERDRIVE - EVENTUALLY FAILING TO UPSHIFT UNTILL RPM REACHED APRX 3500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051644December 17, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT DEFROSTER WAS INOPERATIVE. AS A RESULT, THE HEAT WAS BLOCKED OFF, CAUSING IMPAIRED VISION. *AK 2004 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH FRONT DEFROSTER WHICH IS CAUSING IMPAIRED VISION. DEALER EXPLAINED TO CONSUMER THAT THE DESIGN OF THE DEFROST SYSTEM WAS TO PREVENT THE WINSHIELD FROM CRACKING AT THE BOTTOM.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050618December 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
PURCHASED A NEW 2004 CHEVROLET SILVERADO Z71. THE FOUR WHEEL DRIVE SELECT PANEL FAILED. RETURNED THE VEHICLE TO SANDY SANSING CHEVROLET PENSACOLA, FLORIDA DEALER FOR REPAIR. THE SERVICE MANAGER STATED CHEVROLET COULD NOT FIX THE PROBLEM FOR TWO TO FIVE MONTHS BECAUSE THE PROBLEM IS A COMPUTER SOFTWARE DEFECT. UPON FURTHER RESEARCH THE 2000 CHEVROLET SILVERADO HAS THE SAME PROBLEM. THE RESEARCH AND DEVELOPMENT AT CHEVROLET KNEW THERE COMPUTER SOFTWARE HAD A DEFECT WHEN MAKING THIS VEHICLE WAS MADE AVAILABLE FOR THE CONSUMER. CHEVROLET SHOULD REPLACE THESE DEFECTIVE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045738November 8, 2003
POWER TRAIN:AXLE ASSEMBLY
FRONT AXLE ASSEMBLY FAILED CAUSING THE VEHICLE TO VERE LEFT INTO A TELEPHONE POLE IN MY DRIVEWAY. I WAS TRAVELING ACCORDING TO THE COMPUTER 20 MPH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564617February 3, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRING BURNED OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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