Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10151286February 27, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ROUTINE MAINTENANCE REVEALED A LEAK IN THE TRANSFER CASE. THIS LEAD TO DISCOVER A SMALL HOLE IN THE CASE. THIS IS CAUSED BY A PART DEFECT THAT BREAKS OVER TIME. USUALLY AROUND 85,000 TO 105,000 MILES. THE PART IS AN "ANTI-RATTLE CLIP" THAT PREVENTS THE INNER PUMP FROM OF COURSE RATTLING. WHEN THIS PART BREAKS, THE PUMP THEN RUBS A HOLE FROM THE INSIDE OUT. IF THIS IS NOT CAUGHT IN TIME, THE LUBRICATING OIL WOULD RUN DRY AND THIS WOULD LEAD TO A DRIVETRAIN MALFUNCTION. I WILL BE ORDERING A REPLACEMENT TRANSFER CASE. YES OLD PART WILL BE AVAILABLE. NOTE: AS OF YET, THE REPLACEMENT PART FOR THIS HAS NO MODIFICATIONS TO PREVENT THIS FROM HAPPENING AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150911February 22, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE SERVICE ENGINE SOON LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DETERMINED THE PROBLEM WAS WITH THE GLOWPLUGS. THE MECHANIC DETERMINED THAT THE PLUGS WERE BURNED OUT, AND THEY DID NOT HOLD A CHARGE LIKE THEY WERE SUPPOSED TO. THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE TWICE FOR THIS PROBLEM, AND EACH TIME MORE OF THE PLUGS WERE BURNED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150913February 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001-2002 SILVERADO PICKUP WITH ALLISON LCT1000 AUTO-TRANS. BULLETIN 02-07-30-011B I HAVE HAD THIS SWITCH FAIL TWICE, GM KNOWS OF THE BULLETIN BUT FAILS TO SEE HOW DANGEROUS THE TRUCK BECOMES WHEN SWITCH FAILS. YOU HAVE VARIETY OF SHIFTING PROBLEM, AND TRUCK LUNGES INTO AND OUT OF GEARS AS YOU CAN NOT FIND NEUTRAL/PARK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150437February 16, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE WAS DIFFICULT TO STOP WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DISCOVERED ALL 4 ROTORS HAD DETERIORATED. THE ROTORS WERE REPLACED AND THE VEHICLE OPERATES NORMALLY. UPDATED 5/2/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150377February 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE INSPECTING THE BRAKES ON THE VEHICLE CORROSION WAS NOTICED ON THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE ROTORS NEEDED TO BE REPLACED. THE CONTACT REPLACED THE ROTORS AND NOTIFIED THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149965February 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GM WANTS ME TO PAY FOR A RECALL REPAIR ON MY VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149857February 9, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEEL SPEED SENSOR IS FALSELY ACTIVATING THE ABS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149863February 9, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE REPAIR PERSONNEL DETERMINED THE REAR ROTORS WERE DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE REPAIR SHOP AWAITING REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149610February 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SPONGY BRAKES, NO BRAKES AT TIMES. LAST INCIDENT FEB. 1, 2006 WHILE BACKING IN DRIVE. PUSHED ON BRAKE AND PEDAL WENT TO FLOOR. A LOUD RATTLING, HAMMERING NOISE CAME FROM VEHICLE AND NO BRAKING FELT. I HAVE COMPLAINED ABOUT THIS SINCE I BOUGHT THE TRUCK IN 2003 AT 22586 MILES. THE MASTER CYLINDER WAS REBUILT ABOUT APRIL 23, 2004 AND IT DIDN'T HELP; IN FACT WE ABOUT LOST ALL BRAKING GOING HOME FROM DEALER. I PHONED THE DEALER AND HE ORDERED A NEW MASTER CYLINDER. IT WAS REPLACED MAY 3, 2004 BUT THE PEDAL WAS STILL SPONGY AND BRAKING VERY POOR. WHEN STOPPED AND ENGINE RUNNING YOU CAN PUSH THE BRAKE PEDAL CLEAR TO THE FLOOR. I HAVE BEEN TOLD THIS IS NORMAL. WELL, NORMAL ALMOST CAUSED A WRECK ON A DOWN HILL T ROAD WITH MY WIFE WITH ME. I PHONED CHEVROLET CUSTOMER ASSISTANCE CENTER (FILE 1-212176923) FOR HELP. A WASTE OF TIME. I PHONED CHEVROLET MOTOR DIVISION (1800-222-1020) AND ALL THEY SUGGESTED WAS TO TAKE THE TRUCK BACK TO THE DEALER, A 30 MILE DRIVE ONE WAY. THEY DIDN'T HELP IN FOUR OTHER VISITS . I DID TAKE IT BACK ON JAN. 6, 2006 FOR A BRAKE RECALL ON WHEEL DETECTORS BUT IT DIDN'T HELP THE BRAKING A BIT. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149415February 4, 2006
SERVICE BRAKES, HYDRAULIC
IN DECEMBER OF 2005 I BROUGHT MY 2002 SILVERADO TO THE DEALER FOR A RECALL ON ABS SENSORS. I WAS CONTACTED AND TOLD I NEEDED BRAKE ROTORS AND PADS ON ALL FOUR WHEELS. I ASKED THEM HOW A TRUCK WITH ONLY 10,200 MILES THAT HAD BEEN GARAGED SINCE PURCHASE COULD REQUIRE $900 WORTH OF BRAKES. FIRST I WAS TOLD IT WAS DUE TO INACTIVITY. AFTER EXPLAINING I HAVE A 1976 GMC CK10 PARKED BESIDE THE SILVERADO AND IT DID NOT REQUIRE SUCH REPAIR, I WAS TOLD NEW BRAKE MATERIALS ARE INFERIOR TO THE OLDER BRAKE MATERIALS. I SUSPECT THERE MAY BE FAULTY MATERIALS USED IN GMC TRUCK BRAKES CIRCA 2002 AND SEEK YOU ADVICE ON THE MATTER. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149292February 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
THIS VEHICLE HAD A DEFECTIVE DISTRIBUTOR CAP. WHILE ATTEMPTING TO START IT THE ENGINE JERKED SEVERAL TIMES CAUSING THE ENGINE BLOCK TO CRACK WHERE THE STARTER IS MOUNTED. THE DEALER FIRST REPLACED THE ORIGINAL CAP WITH ANOTHER DEFECTIVE CAP. WHEN THEY REPLACED IT THE SECOND TIME, I WAS INFORMED THAT THE BLOCK WAS CRACKED AND THEY COULD NOT FIX IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150810February 1, 2006
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SUSPENSION, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148991January 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT*: THE CONTACT STATED AFTER EXITING THE VEHICLE WITH THE ENGINE RUNNING AND THE SHIFTER IN THE PARK POSITION, THE VEHICLE BEGAN TO ROLL DOWN THE DRIVEWAY. THE CONTACT WAS ABLE TO GET IN THE VEHICLE AND STOP IT. THE DEALERSHIP DETERMINED THE VEHICLE WAS IN DRIVE, ALTHOUGH THE GEAR POSITION INDICATED PARK. THE DEALERSHIP REPLACED THE CABLE. UPDATED 2/21/2006 - THE SHIFT CABLE BROKE CAUSING THE VEHICLE TO ROLL AWAY WHILE A CHILD WAS STILL SEATED IN THE REAR OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148995January 30, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT
AT 37720 MILES ON 2002 CHEVROLET 4X4 PICKUP. TOOK VEHICLE TO DEALER FOR SAFETY INSPECTION AND SERVICE TO GM DEALERSHIP. WAS INFORMED THAT VEHICLE WOULD NOT PASS INSPECTION DUE TO BRAKE ROTORS AND PADS BEING RUSTED AND WORN OUT. THIS WAS IN MARCH 2005. IN OCTOBER 2005 RECEIVED RECALL NOTICE RELATING TO SEVERE CORROSION BETWEEN FRONT HUB/BEARING AND SPEED SENSOR. FILLED FOR A CLAIM REIMBURSEMENT DUE TO THE FACT THAT ALL PARTS WERE INTER RELATED. ALSO EVEN THE REPAIR INVOICE STATED WORN OUT/RUSTED. WAS INFORMED THAT NO REIMBURSEMENT WOULD BE PAID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148470January 24, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT*: THE CONTACT STATED THE TRANSFER CASE PUNCTURED INTERNALLY AND THE OIL DRAINED OUT WHEN DRIVING AROUND 25MPH. THE CONTACT HEARD A KNOCKING NOISE AND TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE TRANSFER CASE WAS FAULTY AND THE REPAIR PART WAS ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148417January 23, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EVERY TIME I STOP THIS TRUCK THE ANTI LOCK BRAKES KICK IN AT 3 - 5 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148212January 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED WHEN STOPPING AT A STOP SIGN, THE ABS ACTIVATED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. UPON INSPECTION THE DEALERSHIP FOUND CORROSION ON THE WHEEL SENSORS. THE DRIVER SIDE WHEEL SENSOR WAS REPLACED AND THE CORROSION WAS CLEANED OFF THE PASSENGER SIDE WHEEL SENSOR. THERE IS A RECALL FOR THE ABS, THE NHTSA # IS 05V379000. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148226January 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONSUMER STATED ALL 4 ROTORS WERE PEELING ALONG THE LAMINATIONS AND EXPOSING THE METAL PLATES. THERE WAS NO EVIDENCE OF RUST, JUST EXTREME AN BREAKDOWN OF THE MATERIAL. THE VEHICLE WAS NOT EXPOSED TO HAZARDOUS OR SEVERE WEATHER CONDITIONS. ALTHOUGH THE ROTORS CONTINUED TO DETERIORATE, THE VEHICLE HAS NOT BEEN SEEN BY A DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148040January 18, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
1. SLOWING TRUCK ON APPROACH TO A STOP SIGN, ROAD CONDITIONS-DRY ASPHALT, ROAD SURFACE CONSISTED OF SHALLOW NARROWLY SPACED WASHBOARDS, SPEED-APPROX. 20 MPH. 2.WHEN TRUCK ENCOUNTERED WASHBOARD AREA, THE BRAKE PEDAL PULSED AT AN ABNORMALLY HIGH FREQUENCY, THE PEDAL WENT SOFT, THE BRAKE ACTION WAS SO SLIGHT THAT ONE COULDN'T TELL THEY WERE APPLIED AND THE TRUCK NEARLY WENT THROUGH A STOP SIGN AS THE RESULT. 3. DEALER INSPECTED ABS SYSTEM, STATED A CODE FOR LEFT FRONT SENSOR WAS SET, TEST DROVE TRUCK BUT CODE WOULD NOT RESET, NO PARTS OR REPAIRS WERE COMPLETED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148616January 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, WHEELS:HUBCAP/COVER
2002 CHEVY SILVERADO BRAKES FAILED AT LOW SPEEDS. *TS WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED, HE WAS INFORMED THERE WAS A PROBLEM WITH THE ABS. THE SENSOR WAS CLEANED AND A PART WAS REPLACED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN OCTOBER 2005 REGARDING THE ABS. THE RECALL LETTER STATED THE CONSUMER COULD APPLY FOR REIMBURSEMENT. THE TAILGATE RUSTED AND BROKE. THE STEERING RELAY AND RIGHT FRONT IDLER ARM WERE REPLACED. THE WINDOW REGULATOR WAS REPLACED. THE WHEEL CENTER CAP FELL OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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