Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11075128February 26, 2018
SUSPENSION, WHEELS
ISSUE SINCE NEW: ONLY 100 MILES. LEAF SPRINGS ON 2016 CHEVY SILVERADO 1500 LT 4X4 TRUCK IS DEFECTIVE. HAVE TAKEN IT IN FOR SERVICE ON MULTIPLE OCCASIONS. ALL THEY WILL DO IS PLACE GREASE PACKS ON LEAF SPRINGS, QUIETING (MASKING) THE REAL ISSUE. THIS TEMPORARY "FIX" LAST ONLY APPROX. 7 DAYS AND THE LOUD BANGING AND BOUNCING OF BED IS BACK. THE VIBRATION THAT IS CAUSES IN CAB ALONG WITH THE BOUNCING GIVES PASSENGERS HEADACHES AND IS ALSO RESPONSIBLE FOR TERRIBLE WEAR OF TIRES. TRUCKS TIRES FROM FACTORY ARE ALSO BAD AND UNSAFE. IN FOR SERVICE AND DID NOTHING. WAS STATED THAT THEY WERE 100,000 MILES TIRES.... ALL TIRES CUPPED AND WORN TO 40% AND TRUCK ONLY HAD 24,000 MILES. CALLED DEALER TO HAVE ISSUE ADDRESSED MULTIPLE TIMES - THEY BLAMED THE OWNERS. WE DRIVE BACK AND FORTH TO WORK (MAINLY HIGHWAY), KEEP IT CLEAN... MAINTAIN IT TO PERFECTION AND NO OFF ROAD DRIVING OF ANY SORT. NO WAY THIS IS AN OWNER-INDUCED ISSUE. LEAF SPRINGS NEED TO BE RECALLED.... ALONG WITH THE GOODYEAR TIRES PROVIDED BY FACTORY. HAVE FILED A CLAIM WITH GENERAL MOTORS AFTER SEVERAL ATTEMPTS TO HAVE ISSUES FIXED THROUGH DEALERSHIP. THEY SAY GM WILL NOT PAY THEM SO THEY CANNOT PROVIDE ANY OTHER REMEDIES. NO TIRE FIX, AND ONLY TEMPORARY ONE WEEK 'MASKING FIX' FOR THE LEAF SPRING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074930February 26, 2018
POWER TRAIN
DRIVING AT 35MPH , SUDDENLY CAR WOULD NOT ACCELERATE, UPON GIVING GAS WOULD NOT PICK UP SPEED, ONLY RPM KEPT GOING HIGH, THE YELLOW CHECK INGINE SYMBOL CAME ON.TOWED TO A DELAERSHIP,CASING BROKEN BETWEEN 4TH,5TH,6TH GEAR BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074963February 26, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (QUIRK CHEVROLET, 1000 BRIGHTON AVE, PORTLAND, ME 04102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074722February 25, 2018
ENGINE
MY TRUCK IS A 2016 AND IS BURNING OIL TOOK IT TO THE DEALER AND THEY ARE TELLING ME THAT IT IS ACCEPTABLE FOR THIS TRUCK TO BURN OIL BUT FOR A BRAND NEW TRUCK I THINK IT IT'S NOT TRUE WHEN I HAD 2004 TAHOE AND I NEVER HAD ANY TROUBLE MY BROTHER BOUGHT A NEW TRUCK AND IS NOT BURNING ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073200February 16, 2018
STEERING
THE STEERING IS SLOPPY. HAVE ABOUT 2 TO 3 INCHES OF PLAY IN IT. THIS HAPPENED WHILE JUST DRIVING DOWN THE ROAD AND THEN I BEGAN TO NOTICE THE PLAY IN THE STEERING WHEEL. THIS VEHICLE ONLY HAVE 26,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072888February 14, 2018
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A LIGHT POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO GALLAES CHEVROLET (2801 UNIVERSITY BLVD NE, ALBUQUERQUE, NM), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO MARKS CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110). THE VEHICLE WAS CURRENTLY STILL AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11072034February 10, 2018
STEERING
STEERING IS GETTING LOOSER AND LOOSER WHEN DRIVING WITH ONLY 59,000 MILES ON TRUCK. ALSO STEERING GEAR BOX LEAKING AND DEALER SAID NOTHING THEY CAN DO AND CHARGED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066159January 31, 2018
SUSPENSION, UNKNOWN OR OTHER
FROM SPEEDS OF 60 TO 80 MILE PER HOUR THERE IS AN INCONSISTENT VIBRATION OR SHAKE FELT IN THE WHOLE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065892January 30, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064326January 23, 2018
SERVICE BRAKES
I'M HAVING BRAKE BOOSTER FAILURE AT SLOW SPEEDS, THE BRAKE PETAL IS SUPER HARD TO PUSH DOWN AND IT ALMOST ISN'T ENOUGH TO MAKE THE TRUCK STOP ROLLING AT SLOW SPEEDS. TRUCK HAS RIGHT AT 43,XXX MILES ON IT AND IS NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064052January 21, 2018
POWER TRAIN, SEATS
THE FRONT SEAT SHIFTS AROUND WHEN CORNERING. THE TRUCK SHIFTS CONSTANTLY. IT CAN NEVER FIND THE CORRECT GEAR WHEN IT NEEDS ONE. IT CONTINUES EVEN AFTER THEY SHIMMED THE FRONT SEAT AND SHIFTING ISSUES HAPPEN DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060948January 6, 2018
EXTERIOR LIGHTING
HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057710December 31, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE 2016 SILVERADO HAS A PROGRAMMING ISSUE FOR THE TRANSMISSION. WHEN I DRIVE UNDER A LOAD GOING UP A HILL IT CHUGS LIKE I HAVE A MISS FIRE ISSUE. THE PROGRAMMING IS SET SO IT STAYS IN THE HIGHEST GEAR FOR TO LONG WHEN DRIVING IN CITY CONDITIONS. IT STAYS IN 6TH GEAR GOING 25-30MPH AND WHEN YOU NEED THE THROTTLE. THE TRANSMISSION CAN'T DECIDE WHICH GEAR TO BE IN. ON TWO DIFFERENT OCCASIONS I WENT TO PULL OUT OF A SIDE ROAD ONTO A MAIN ROAD AND THE TRUCK FELL FLAT ON ITS FACE LIKE I HIT A KILL SWITCH AND IT ALL MOST CAUSED ME TO GET T-BONED. I HIT THE THROTTLE MULTIPLE TIMES BEFORE IT DECIDED IT WAS GOING TO 100% THROTTLE AND HAVE ME GOING OUT SIDEWAYS ONTO THE MAIN ROAD. I HAVE TAKEN IT TO THE DEALER AND THEY HAVE CONFIRMED IT TO BE A PROGRAMMING ISSUE, BUT THERE IS NO FIX FROM GM AND THE DEALER CAN'T DO ANYTHING WITH IT BECAUSE OF EPA LAWS, BUT THERE ARE AFTERMARKET TUNERS THAT ADDRESS THIS VERY ISSUE AND FIXES THE PROBLEM AND ALSO VOIDS WARRANTY OF THE TRUCK. IT'S HAD THE ISSUE SINCE THE 2ND WEEK I'VE OWNED IT FROM NEW. THE DEALER TOLD ME TO KEEP CALLING GM TO COMPLAIN, BUT ALL GM DOES IS SEND ME TO THE DEALER. WHERE I'M TOLD THERE IS NOTHING THAT CAN BE DONE. IT IS AN ONGOING ISSUE AND IS ONLY A MATTER OF TIME BEFORE IT CAUSES AN ACCIDENT OR DEATH IF IT HASN'T ALL READY. I HAVE 30 YEARS OF EXPERIENCE IN THE AUTO TECHNICIAN FIELD AND MY FAMILY COMBINED OVER 100 YEARS. YOU KNOW THE ISSUE IS BAD WHEN A BEGINNER DRIVER NOTICES THE ISSUE. IF YOU HAVE A LOCAL PERSON. I'D BE MORE THAN HAPPY TO TAKE THEM FOR A RIDE TO SHOW THEM. FOR WHEN THIS HAPPENED. IT STARTED IN 2ND WEEK OF JULY TO PRESENT. IT ONLY HAD AROUND 300 MILES WHEN IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057434December 29, 2017
POWER TRAIN
TRANSMISSION SHUDDER OCCURRED AT HIGHWAY SPEEDS IN SEPTEMBER 2017. GM TECHNICIANS SAID THEY COULD NOT FIND IT. SHUDDER SPREAD TO ALL SPEEDS - ESPECIALLY AT LOW SPEEDS GOING UPHILL. TRUCK WOULD LURCH FORWARD FROM GEAR TO GEAR AND GENERALLY RUN WITH A CONSTANT VIBRATION. IN DECEMBER 2017 GM TECHNICIAN REPLICATED THE PROBLEM AND DIAGNOSED IT AS A MALFUNCTIONING TORQUE CONVERTER. I AM NOW WAITING FOR THE NEW PARTS TO SEE IF THE PROBLEM IS FIXED. THE TRUCK HAD NO TRANSMISSION SHUDDER PROBLEMS FOR THE 1ST 12 MONTHS I OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057447December 29, 2017
POWER TRAIN
I PURCHASED A HEAVY LARGE STEEL CABINET WHICH WAS LOADED ONTO MY PICKUP TRUCK. WHEN I ARRIVED AT HOME, I WAS GOING TO LIFT THE CABINET OFF OF MY TRUCK WITH A JOHN DEERE LOADER. I PARKED MY TRUCK ON MY LAWN. I THEN DROVE THE LOADER UP TO THE TRUCK ON THE DRIVER'S SIDE. I RAISED THE BUCKET OF THE LOADER OVER THE CABINET AND CONNECTED IT TO THE CABINET WITH A CHAIN. I RAISED THE BUCKET UP UNTIL THE CABINET WAS ABOUT 4 INCHES OFF THE TRUCK BED. I GOT OFF THE LOADER AND PROCEEDED TO DRIVE MY TRUCK FORWARD OUT FROM UNDER THE CABINET. I STARTED TO PULL FORWARD SLOWLY WHEN I NOTICED THE BACK OF THE CABINET SEEM TO TILT SLIGHTLY DOWNWARD. I WAS CONCERNED THE WHEEL ON THE CABINET WOULD GET CAUGHT BETWEEN THE SPACE OF THE BED AND THE TAILGATE. I DECIDED TO GET OUT OF THE TRUCK AND RAISE THE BUCKET A FEW MORE INCHES HIGHER. THE ENGINE WAS RUNNING AND I PUT THE TRUCK IN PARK ( THE PARK DASH LIGHT CAME ON) AND I GOT OUT. I WALKED TOWARD THE LOADER CAB. WHEN I WAS HALFWAY THERE, THE PICKUP TRUCK ROLLED BACKWARD, HITTING THE CABINET WHICH WAS SUSPENDED FROM THE LOADER STOPPING THE TRUCK. THAT CAUSED THE CABINET TO STRIKE THE BACK OF THE TRUCK BED, PUSHING IT INTO THE CAB, BREAKING THE BACK WINDOW AND DENTING THE CAB ROOF. THERE WAS OVER $9000.00 DAMAGE TO THE TRUCK. I HAD A $2000.00 INSURANCE DEDUCTIBLE. I HAVE FOUND THAT WHEN I MOVE THE GEAR SHIFT LEVER BETWEEN THE " REVERSE " AND " PARK" DETENTS, THERE IS A FLAT SPOT WHERE THE SHIFT LEVER CAN STAY AND A LIGHT WILL INDICATE EITHER "R" OR "P" DEPENDING WHERE IT RESTS ON THAT FLAT SPOT. THIS ONLY HAPPENS BETWEEN "PARK" AND "REVERSE". WHEN I GOT OUT OF THE TRUCK THE LIGHT INDICATED "PARK" BUT WAS ON THE FLAT SPOT AND HELD IN PARK UNTIL IT SLIPPED BACK TO THE REVERSE DETENT CAUSING THE ACCIDENT. THERE SHOULD BE NO WAY THAT THE GEAR SHIFT LEVER SHOULD BE ABLE TO REST BETWEEN GEARS INDICATING IT IS IN PARK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11056127December 22, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. A NEIGHBOR ALERTED THE CONTACT THAT THE VEHICLE WAS ON FIRE. UPON INSPECTION, THE CONTACT NOTICED FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. A DETERMINATION OF WHETHER THE VEHICLE WAS DESTROYED WAS NOT DETERMINED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THEY WOULD NEED TO GO THROUGH HIS INSURANCE COMPANY. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11047309November 19, 2017
ELECTRICAL SYSTEM
I'VE HAD NOTHING BUT ISSUES WITH THIS TRUCK FROM DAY 1 DROVE OFF THE LOT WITH 3 MILES. 5000 MILES POWER INVERTER SHORTS OUT. THEN THE WINDSHIELD WASHER MOTOR. MY 18 MONTH OLD WAS IN THE THE VEHICLE WITH ME SMOKES UP THE INTERIOR WITH ELECTRICAL SMOKE. A MONTH AFTER SHORTED OUT FUEL INJECTOR. RADIO WORKS WHEN IT WANTS TO. HAVE VIDEO TO BACK UP. GM FLIES OUT SOME ENGINEERS TO LOOK AT TRUCK INSTEAD OF LOOKING AT THE WHOLE PICTURE THESE DUMB [XXX] ARE LOOKING AT THE RADIO!!!. COX CHEVY OF BRADENTON FLORIDA IS NOTHING BUT A BUNCH A LYING PIECES OF [XXX]. [XXX] WILL NOT LET YOU TALK TO THE OWNERS. THEY ARE LIARS WILL CHEAT YOU IN ANYWAY THEY CAN!!!. SERVICE PEOPLE CAN'T DUPLICATE ISSUE STATED WHEN IT HAPPENS VIDEO THE PROBLEM AND SHOW US WHAT A [XXX] JOKE. [XXX] COULDN'T FIND A WAY OUT OF A PAPER BAG. CHEVROLET IS THE BIGGEST PILE OF CRAP ON THE MARKET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045911November 14, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500 EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 ECO PLUS TIRES, SIZE: P275/55/R20. WHILE DRIVING 70 MPH, THERE WAS A VIBRATION IN THE TIRES. THE CONTACT NOTICED THAT THE TREAD SEPARATED FROM THE FRONT DRIVER AND FRONT PASSENGER TIRES. THE VEHICLE WAS TAKEN TO SCHUMACHER CHEVROLET OF DENVILLE (281 US-46, DENVILLE, NJ 07834) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR ALL THE CHARGES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTINENTAL MANUFACTURER WAS CONTACTED AT 800-847-3349 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL, AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044670November 8, 2017
STEERING
ALL OF A SUDDEN AND WITHOUT ANY WARNING, WHILE DRIVING DOWN THE ROAD, THERE BECAME BETWEEN 3 AND 31/2 INCHES OF SLACK IN THE STEERING. THE TRUCK SUDDENLY DARTED TO THE SIDE. COULD HAVE EASILY CAUSED A COLLISION. THE PRIVATE MECHANIC I SPOKE WITH OVER THE PHONE KNEW EXACTLY WHAT THE PROBLEM WAS, AS DID THE DEALERSHIP WE SPOKE WITH. APPARENTLY THIS IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE. SUDDEN SLACK IN THE STEERING BOX. COULD HAVE EASILY CAUSED A HEAD ON COLLISION! ALL FRONT END COMPONENTS HAVE NO SLACK EXCEPT THE STEERING BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040701October 28, 2017
UNKNOWN OR OTHER
I HAVE AUTO DOOR LOCKS, BUT NO MANUAL UNLOCKS. IF THERE IS A POWER LOSS OR FRONT END ACCIDENT AND BATTERY IS DAMAGED YOU CANNOT UNLOCK DOORS FROM INSIDE VEHICLE TO GET OUT. SEEMS LIKE A HAZARD AS THE DOOR BUTTONS ARE ALSO DOWN INSIDE THERE HOLE AND YOU CANNOT PULL THEM EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado