Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11154419November 28, 2018
POWER TRAIN
THE EIGHT SPEED AUTOMATIC TRANSMISSION STUTTERS AND ACTS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO UNDER LIGHT TO NORMAL ACCELERATION. THIS OCCURS WHILE COLD AND DURING THE WARMING PERIOD, (NORMALLY UP TO AROUND 180 DEGREES), BUT TENDS TO RESOLVE AFTER THE ENGINE IS COMPLETELY WARMED UP. THIS TRANSMISSION PROBLEM IS CONTINUOUS AND HAPPENS EVERY TIME AFTER THE VEHICLE SITS ALL NIGHT OR IF IT HAS SIMPLY SIT FOR A FEW HOURS. IT IS VERY APPARENT, OTHER PASSENGERS ASK WHAT IS WRONG WITH THE VEHICLE WHEN THEY RIDE IN IT. I BOUGHT THE VEHICLE NEW, BUT WHEN I TOOK THE TEST DRIVE IT WAS ALREADY WARMED UP. THEREFORE I WAS UNAWARE OF THE ISSUES PRESENT. I WENT BACK TO THE SALESMAN TO DESCRIBE THE PROBLEM AND WAS INFORMED THIS HAPPENS WITH ALL THE 2018 EIGHT SPEED SILVERADO'S HE HAS DRIVEN ON THEIR LOT. I LOOKED ON THE INTERNET AND FOUND THESE TRANSMISSIONS HAVE A LEARN CYCLE, SO I DECIDED TO GIVE IT SOME TIME TO SEE IF WAS A LEARNING CURVE WITH THE COMPUTER. IT NEVER CLEARED UP. I LATER BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR THE INITIAL SERVICE AND DESCRIBED WHAT HAD BEEN HAPPENING WITH IT TO THE SERVICE DEPARTMENT. I LEFT THE VEHICLE OVERNIGHT SO THE TECHNICIAN COULD DRIVE FIRST THING IN THE MORNING AND PERFORM AN SERVICES. THE NEXT DAY I WAS CALLED AND TOLD MY VEHICLE WAS READY. UPON ARRIVAL I WAS INFORMED THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEMS I DESCRIBED, BUT IT WAS NORMAL FOR THE EIGHT SPEED TRANSMISSION. HOWEVER, IT BECOMES WORSE TO BRING IT BACK IN FOR FURTHER DIAGNOSIS. I CALLED GM, THEY ALSO LOOKED INTO THE CASE FOR ABOUT A WEEK, THEN CALLED BACK AND STATED THAT IS NORMAL FOR THE TRANSMISSION. I BOUGHT THE VEHICLE NEW WITH ABOUT 2,500 MILES ON IT, (DEMO), AND HAVE HAD IT ONLY A FEW MONTHS. IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149683November 6, 2018
STEERING
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139245October 9, 2018
STRUCTURE:BODY
EXCESSIVE PAINT CHIPPING IN PLACES THAT WOULD NOT RECEIVE NORMAL WEAR AND TEAR SUCH AS SIDE OF BODY AND TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133379October 4, 2018
POWER TRAIN
SEVERAL TIMES, WHILE DRIVING RIGHT AROUND 55 MPH, THE TRANSMISSION DOWNSHIFTED FOR NO REASON ON THRUWAY CONDITIONS. WHEN THIS HAPPENED, IT WAS ALMOST LIKE SLAMMING ON THE BRAKES QUICKLY. ON ALL OCCASIONS, MY BODY LURCHED FORWARD. IF SOMEONE WAS BEHIND ME, I PROBABLY WOULD HAVE BEEN REAR ENDED. ON ANOTHER OCCASION, WITH MY SON IN THE TRUCK, WE STOPPED AT A RED LIGHT AND THE TRANSMISSION CLUNKED SO VIOLENTLY, THAT WE BOTH THOUGHT WE WERE REAR ENDED AT FIRST. I DESCRIBED THE ISSUE TO MY GM SERVICE SHOP WHO SAID THAT THEY COULDN'T FIND AN ISSUE AND THAT THE CODES WERE ALL NORMAL. I WAS ADVISED THAT THE CLUNK AT THE RED LIGHT WAS COMMON, AS THE TRANSMISSION HAS TO RELIEVE PRESSURE. NO WAY IS THIS NORMAL! I GOT ON LINE TO REVIEW FORUMS AND IT APPEARS THIS IS A VERY PREVALENT ISSUE. YESTERDAY, I LOST MY TRANSMISSION COMPLETELY ON A THRUWAY. I HEARD A LOUD CLUNK AND THE RPMS SPIKED. I LEFT THE HIGHWAY ASAP BUT COULD NOT GO OVER 30 MPH OR THE RPMS WOULD JUST SPIKE WITHOUT MOTION RESPONSE. EXITING THE THRUWAY AT THIS SPEED WAS VERY DANGEROUS! EVEN WITH HAZARDS ON, DRIVERS SELDOM SLOW DOWN OR MOVE OVER, ESPECIALLY 18 WHEELERS. THESE TRANSMISSIONS ARE CLEARLY A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132389September 30, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLES ENGINE AND IGNITION SHUT OFF WHILE TURNING RIGHT. ENGINE CAN BE RESTARTED IMMEDIATELY. THIS HAS OCCURRED 3 TIMES IN 3 WEEKS (1090 MILES) UNEXPECTEDLY WHILE TRAVELING AT LOW SPEED. ONE TIME WHILE ENTERING A ROADWAY FROM A PARKING LOT, ONE TIME WHILE PULLING OVER TO PARK AND ONE TIME WHILE TURNING OFF OF A HIGHWAY OFF RAMP. THE DEALERSHIP, HEALEY BROTHERS OF MIDDLETOWN, NY ATTEMPTED TO RECREATE THE PROBLEM, BUT WAS UNABLE TO DO SO AND HAS NO ANSWERS AS TO WHAT COULD BE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129048September 14, 2018
VISIBILITY:REARVIEW MIRRORS/DEVICES, VEHICLE SPEED CONTROL
2018 CHEVROLET 1500. CONSUMER WRITES IN REGARDS TO BLIND SPOTS ON PASSENGER SIDE MIRROR AS WELL AS SLOW ACCELERATION. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123510August 30, 2018
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
CONSTANT VIBRATION/SHAKE COMING FROM THE VEHICLE AT ANY SPEED ABOVE 65 MPH. THE TRUCK HAS BEEN LIKE THIS SINCE THE DAY IT LEFT THE DEALERSHIP. WHEN ON HIGHWAY AND VIBRATION IS FELT, PUTTING THE TRUCK IN NEUTRAL DOES NOT CHANGE THE VIBRATION, SLOWING DOWN MAKES IT SLIGHTLY WORSE, SPEEDING IT MAKES IT SLIGHTLY BETTER. FEELS LIKE THERE IS SOMETHING SERIOUSLY WRONG WITH THE GEOMETRY OF THE TRUCK MAKING IT UNSAFE TO DRIVE AT HIGHWAY SPEEDS. ROAD FORCE BALANCE WAS ALREADY DONE AND THE PROBLEM PERSISTS ON A BRAND NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122826August 27, 2018
POWER TRAIN
IN MAY 2018 I PURCHASED A NEW CHEVY SILVERADO LT Z71 PU. I LIVE IN COLORADO AND WHEN I DRIVE THE TRUCK DOWN THE I-70 MOUNTAIN PASS THE TRANSMISSION IS DOWNSHIFTED BEYOND WHAT IO WOULD CALL A SAFE DOWN SHIFT. IM TRAVELING DOWN THE PASS, JUST COASTING, DOWN HILL ASSIST MODE IS OFF @ ROUGHLY 55 MPH THE TRANSMISSION DOWN SHIFT HARD. THE RPM GOES FROM ~1850 TO ~3800 RPM. THE ENGINE AND TRANSMISSION AND ENGINE BOTH MAKE A LOT OF NOISE WHEN THIS HAPPENS. I TRAVELED THE PASS ABOUT 8 TIME NOW AND THE TRUCK DOES THIS FUNNY SHIFT EVERYTIME AND I HAVE PICTURE SHOWING 4 EVENTS. I'VE TAKING THE DRIVE INTO THE DEALER AND SINCE THE COMPUTER DOESN'T LOG A ERROR CODE THE DEALER DOESN'T KNOW WHAT TO DO. THIS PAST WEEK THEY GAVE ANOTHER 2018 P/U WITH THE SAME TRANNY AND ENGINE AND THAT TRUCK DID NOT DO THE SAME DOWNSHIFT. I BELIEVE THERE IS SOMETHING WRONG WITH MY TRUCK AND ALSO IF THIS EVENT HAPPENED IN THE WINTER ON A SNOWY ROAD THE TRUCK WOULD SPIN OUT OF CONTROL AND CAUSE A ACCIDENT AND IS A HUGE SAFETY CONCERN. I ALSO FILED A COMPLAINT WITH GM BUT THEY ARE REALLY NOT HELP TO RESOLVE THIS PROBLEM. THE DEALER LOOKED AT THE TRUCK AGAIN TODAY, NO CODES RECORDED, THE RESET THE TRANSMISSION MEMORY TODAY TO TRY AND SATISFY MY NEED TO DO SOMETHING. I NOW WAITING TO HEAR BACK FROM THE DEALER ON THE NEXT STEPS. I WILL ALSO CALL GM AGAIN TO GIVE THEM THIS INFORMATION. I AM ATTACHING PICTURE THAT CLEARLY SHOW THIS PROBLEM. I ALSO GIVEN THE DEALER THE SAME PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122530August 23, 2018
FUEL SYSTEM, GASOLINE
2018 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO GAS NOZZLE GETTING STUCK IN FILL TUB WHILE PUMPING GAS. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THERE WAS NO KNOWN REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120665August 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER (LAKE CHEVROLET, 31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530) WHERE IT WAS EXPLAINED TO THE CONTACT THAT TOUCHING THE KEYS COULD CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120124August 15, 2018
POWER TRAIN
PARKED AND SHUT OFF, DISCONNECTED TRAILER. TRUCK ROLLED BACK WHILE IN PARK. I JUMPED OUT OF WAY AND TRIED TO OPEN DOOR TO STOP. DOOR KNOCKED ME DOWN AND CONTINUED BACKWARDS DRAGGING ME. FINAL STOP OVER EDGE OF POND AGAINST TREE STUMP. HAD TOWED TO DEALER FOR INSPECTION BY CHEVY ENGINEER. 2 WEEKS NO COMMUNICATION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11118751August 9, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 75 MPH, THE MESSAGE "CONTINUE DRIVING TO CLEAN EXHAUST SYSTEM" APPEARED. THE MESSAGE WENT AWAY, BUT RETURNED APPROXIMATELY 35 MINUTES LATER ALONG WITH 'YOU ARE ON REDUCE POWER MODE" AS THE VEHICLE DECELERATED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOE BOWMAN CHEVROLET-CADILLAC (2455 E, MARKET STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE SOOT ON THE EXHAUST FILTER AND IT NEEDED CLEANING. THE VEHICLE WAS ALSO TAKEN TO CARTER CHEVROLET INC, (200 W DIXON BOULEVARD, SHELBY, NC 28152) FOR THE SAME FAILURE SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4492254412 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118409August 7, 2018
STEERING, SUSPENSION
DRIVING AT HIGHWAY SPEED HOLDING THE STEERING WHEEL STRAIGHT THE TRUCK WILL MOVE QUICKLY TO THE LEFT LANE SOME TIME AND THEN OTHER TIMES TO THE FAR OUTSIDE OF THE RIGHT LANE. ALSO I HAVE HAD IT MOVE ALL THE WAY TO LEFT LANE AND THE ALL THE WAY BACK ACROSS THE RIGHT LANE TO OFF THE ROAD. HAVE NOTICE AS WELL THAT YOU CAN BE TURNING THE STEERING WHEEL TO THE RIGHT AND THE TRUCK IS STILL GOING TO THE LEFT. WHEN DRIVING IN A CURVE AND COMING BACK TO CENTER FROM THE RIGHT IT WILL SNAP BACK REALLY FAST NOT NICE AND EASY LIKE FROM THE LEFT. THE TRUCK HAS DONE THIS FROM DAY ONE I HAVE TRIED TO GET GM TO FIX IT BUT THE SAY THERE NOTHING WRONG I HAVE DROVE 7 OTHER TRUCK LIKE MINE AND THEY ALL HAD LIKE THERE SHOULD THE DRIVE STRAIGHT DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082211March 30, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE INTERMITTENTLY WILL NOT START. DIC DISPLAYS SERVICE MESSAGES FOR POWER STEERING, STABILITRAK, AND TRAILERING. WILL NOT START USING THE KEY OR REMOTELY USING GM APP OR WITH KEY FOB. DEALER HAS ATTEMPTED TO FIX MULTIPLE TIMES AND CAN'T LOCATE THE PROBLEM. GM REFUSES TO ACKNOWLEDGE THAT A PROBLEM EXISTS EVEN THOUGH I HAVE PROVIDED MULTIPLE VIDEOS DOCUMENTING THE NON-START CONDITION. THIS HAS OCCURRED >6 TIMES IN 2 MONTHS. EACH TIME UNDER DIFFERENT CONDITIONS - HOT VS COLD, AFTER A SHORT DRIVE AND AFTER A LONG DRIVE. FIRST OCCURRED ON JAN 27, 2018 AND HAS HAPPENED APPROXIMATELY ONCE A WEEK SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080191March 19, 2018
EXTERIOR LIGHTING
THIS NEW STYLE OF HEADLIGHTS DO NOT PROVIDE THE NECESSARY LIGHT REQUIRED TO SEE IF ANY WILDLIFE ALONG THE SHOULDER OF THE HIGHWAY THAT WILL ENTER YOUR DRIVING AREA WHILE DRIVING AT NIGHT. WOULD SUGGEST THEY REPLACE THESE HEADLIGHTS WITH A BETTER QUALITY OF LIGHTING AT NIGHT. LOW BEAM AND HIGH BEAM LIGHTS ARE NOT BRIGHT ENOUGH TO SEE WELL FOR HAZARDS. THIS WILL PROVIDE FOR MORE ACCIDENTS ON THE HIGHWAYS IF LEFT THE WAY THEY ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073513February 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE. SHUT OFF ENGINE AND RESTARTED TWICE. NO CHANGE. DID NOT ATTEMPT TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071895February 9, 2018
UNKNOWN OR OTHER
I BOUGHT THIS TRUCK BRAND NEW FROM THE DEALER, I HAVE 70 MILES ON IT, THE TRUCK SHAKES AT 75-85 MPH, DEALER SAYS IT OK. I PAID 40K FOR THIS AND ITS NOT OK WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065989January 31, 2018
ELECTRICAL SYSTEM, ENGINE
DIESEL L5P 2017-CURRENT. WHEN HAVING THE ENGINE BLOCK HEATER PLUGGED IN, I HAVE SEEN MULTIPLE TRUCKS BURN DOWN FROM HAVING A SHORT SOMEWHERE. I HAVE ALSO SEEN THE CORD FOR THE ENGINE BLOCK HEATER RUB AGAINST THE WIRING HARNESS AND RUB THE INSULATION OFF EXPOSING THE BARE WIRE. I BELIEVE WHEN THIS HAPPENS, AN ELECTRICAL ARCH JUMPS FROM THE WIRE TO GROUND A STARTING A FIRE. PLEASE INVESTIGATE ENGINE BLOCK HEATER CORD AND IT RUBBING AGAINST SHARP EDGES EXPOSING BARE WIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado