Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11592312June 4, 2024
UNKNOWN OR OTHER
108k miles and complete frame rusted to the point of not being road safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592349June 4, 2024
AIR BAGS
On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591734May 31, 2024
STRUCTURE:BODY
The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590856May 27, 2024
STRUCTURE:BODY
An independent service center noted the integrity of my frame is compromised due to severe rust. The rear passenger side area of the frame near the gas tank is falling off and holes can be poked thru it. My safety is put at risk if I were to get in an accident or even minor collision. Potential for parts to abruptly break due to the rust/corrosion. No warning lamps or messages have appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590386May 23, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while in the process of trading the vehicle at a Toyota dealer, the dealer inspected the vehicle and informed the contact that the subframe was severely rusted. The Chevrolet dealer was notified of the failure and advised the contact to take the vehicle to the location for inspection. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587278May 6, 2024
UNKNOWN OR OTHER
The frame needs to be fixed because when the truck was built it is something with the metal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586900May 3, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Truck failed inspection due to cracked frame and excessive rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585703April 28, 2024
UNKNOWN OR OTHER
2013 Chevy Silverado undercoated every year since new..(2 owners)... and the frame is rotted. This is disgusting!!! There is a technical service bulletin for frame rust/ rot but not a full recall. Rotted frames are a SAFETY Concern!!!! You need to make GM fix this problem with a full recall!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583736April 18, 2024
ENGINE
oil cooler line failed . oil gushing out of engine. Both line bad. Having repaired at local shop. If engine malfunctioned in traffic -definitely could have been a safety issue ! never noticed small leak- line just let go- was a major leak- drained the oil pan. hope it didn' t damage engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583863April 18, 2024
UNKNOWN OR OTHER
The frame on my truck rusted through. 52519 miles. There is no rust anywhere else on the truck. The frame could break causing an accident. Frame has been inspected by 2 different body shops. My frame has been repaired by a qualified repair shop. Needed to be replaced but was told by GM there are no new frames for this truck. Could not find a good used one either. My rusty frame was discovered by a technician at Discount Tire when having a tire rotation. As of [XXX] I had no idea the frame was rusted through. Found out after my truck was being repaired that there was a bulletin on it. I have also found out there are many GM vehicles with this problem. Bulletin #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580058March 29, 2024
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580126March 29, 2024
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576276March 8, 2024
STRUCTURE:BODY
I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569892February 5, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated during a State Inspection, the vehicle failed the inspection due to extensive corrosion on the sub frame. The contact was informed that the vehicle would not pass a safety inspection and the contact was denied an inspection sticker. The contact took the vehicle to an independent mechanic and was advised that there was severe corrosion on the front-end sub frame and members and on the rear-end sub frame and members. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568672January 29, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER, SUSPENSION
In June 2023 I was doing some minor work and inspection on my 2013 Silverado, while under the truck looking for possible issues before taking a trip to Colorado I noticed the frame had a hole in it, after further inspection of the complete frame and undercarriage I found holes all throughout the frame and also cracks in 2 locations. The truck had 85k, the body is solid, and in great condition, kept in a heated garage. In June I went to a Chevrolet dealer to have an air bag recall repair done, at that time the mechanic did a complete inspection of the undercarriage and never mentioned the safety issue with the rusting frame. I decided to go back to the dealer to question a possible frame recall, in my discussion with 3 service writers they assured me there was no recalls or safety bulletins regarding this. Being highly upset about the frame I started looking for possible issues on the frame. I found hundreds of complaints regarding rusting frames and safety incidents, and a service bulletin that came out in 2014 which has been revised to cover up to 2019 Silverados. This bulletin stated the wax protection to prevent the frame from rusting was pealing off and should be repaired, the dealers were cleaning and sealing the rust locations as the bulletin stated. My complaint is, I never received a notice of the bulletin from GM. If I did I could have tried to take precautions to help prevent the rust from spreading. The Chevy dealership said there was never any frame bulletin or recall. Now my truck is not reliable and definitely not safe! The body and mechanical parts are in great shape. It’s unbelievable that a $40,000 vehicle is unsafe to drive, 10 years old, 85k miles and now worth nothing due to the bad frame. Not sure, but if you have read some of these experiences with other owners, I think you would not want any of these on the road. GM should be held accountable for knowing the frames are failing do to a sealer that wouldn’t stay on the frames.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562270December 28, 2023
SUSPENSION
The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562110December 27, 2023
STRUCTURE:BODY
The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561646December 23, 2023
UNKNOWN OR OTHER
My dashboard is cracking and I am concerned that it may be dangerous during a collision if the the airbag deploys and creates a shrapnel situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559870December 13, 2023
UNKNOWN OR OTHER
Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the inside out. They said it was a GM flaw in there rust proofing system for their truck frames. I also talked to Ziebart about this and they said the same thing. Zeibart will not under coat any GM truck from 2006 to 2018 because they have seen too many frames rotting out. I only have 70,000 miles on the truck and this is totally UNACCEPTABLE. From what I have seen on the internet it also includes GM's mid sized trucks, Canyon and Colorado. I have read stories of owners having vehicle cracks rendering the vehicle dangerous. Right now there are alot of unhappy GM truck owners that are looking for a class action suit. When trucks where built right it was the bodies that rusted out and not the frames. Pictures included. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558142December 2, 2023
UNKNOWN OR OTHER
My 2013 Chevy Silverado's frame is rotten and cracked on both sides to the point where it may be unrepairable. I originally pulled the bed and dropped the fuel tank due to a broken cross member. That is when I found that all three cross members under the bed were completely rotten out and both the main frame rails were cracked. The driver side has a crack over 6 feet long and has began rotting at the crack. The passenger has a crack about 3 foot long. It is clear that the crack on the driver side has been there for years while the dealership continued to inspect the truck. I have driven this truck over 20,000 miles from coast to coast this year and the body is rot free. This broken frame could have caused a catastrophic accident had it let loose on the interstate. I have done my research and found hundreds, possibly thousands of individuals on different forums and other websites that have similar experiences. And in fact was told by a salesperson at the local dealership that they continue to see these same issues in the 2019 and even 2020 models. This is horrible, Chevrolet knows they have a problem and has not taken any recourse to fix the problem. My truck is currently sitting in my driveway with the bed and gas tank removed and the frame is able to be easily inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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