Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11704933December 14, 2025
UNKNOWN OR OTHER
Yesterday I was driving and the pickup truck put itself into neutral and died in the middle of the road and almost got rear ended with my kids in the car. The car would not start again and no codes were given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704896December 13, 2025
POWER TRAIN
I have an 2023 L87 engine that could stop functioning at any moment. I'm retired and bought this vehicle as my last truck. I don't feel safe driving it on long trips which is why I bought it. Also the transmission shifts rough from 1st to 2nd when I accelerate. When I inquired about the transmission problem at the dealership the showed me a letter sized notice saying this might be a problem. But I was not notified about this when I purchased the truck. I would prefer to just return the truck as I have it financed with GM Financial with no money down and am willing to just eat what I have already paid to get out of this ticking time bomb which I'm not comfortable driving long distance as [XXX]. Please advise. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704637December 12, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
was crossing an intersection when the truck suddenly and without warning stopped (engine). Unable to shift the truck into neutral in order to move the truck out of the flow of traffic. This is because the truck has the electronic shifter which requires the truck to be running in order to shift. There is not a manual override. So basically the truck was in the middle of an intersection with cars and trucks weaving around it until the tow truck arrived. But since the truck wasn’t able to be shifter into neutral the tow truck had to maneuver around to the front and “drag the truck onto a flat bed in order to clear the vehicle. Also it turns out that there is a major issue with the fuel pump module on these trucks and the tow truck driver said he has seen this happen a lot and very common. As a result these types of issues are likely to result in a near of fatal accident in the near future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703373December 5, 2025
ENGINE
While driving at highway speeds, in traffic, all dash lights lit up and the engine shut off. The truck began decelerating on its own, I couldn’t brake and could barely steer. Luckily I was going fast enough that I managed to coast about a hundred feet to get partly out of traffic. The truck would never start again and I had to wait for 7 hours for GM roadside assistance to tow me to a Chevy dealer that was 4.6 miles away. 23 hours later the dealer called me and told me the starter caused the problem, in which I told them made no sense. 30 mins later they called and said the motor failed due to recall N252494003 for the L87 engine. My truck had passed the recall inspection for this recall on Sep 24th, 2025 and received the new oil that was supposed to prevent this failure. I had also just had the oil changed again around Nov 13th because the FCW module needed a firmware update and was not functioning. The truck had given NO warning or issues previous to Dec 3rd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701849November 28, 2025
ENGINE, UNKNOWN OR OTHER
I was driving my vehicle when the check engine light came on and a message then came across the screen and stated the truck would no longer shift if I didn’t stop driving it. I took It immediately to Autonation Chevrolet Service on Nov 9. I received it back on 11/26 my service advisor said it passed inspection that no work was completed I needed to use high synthetic oil and filters for my truck to keep it going. This doesn’t sound correct when I’ve owned several Chevy/GMC trucks. I only have 33k miles on my truck and want the recall fixed. Please help me get this taken care of. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699766November 17, 2025
UNKNOWN OR OTHER
GPS system behaves erratically. (Position jumps around). Phone gps very stable. While using navigation in the truck the jumping position causes the map to jump and swing also it lags behind missing turns etc. This is proving to more of a distraction making me look at the map longer. I tried dealership and they said it works while I have video evidence of its behavior. I will try another dealership but maybe thousands of others are having same issue and this help to force a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699866November 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, and attempting to slow the vehicle, the brake pedal required an increased effort to slow the vehicle, and the vehicle required an increased distance to come to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was taken to the dealer, and the contact was informed that a failure could not be determined as the vehicle was functioning as intended and that no warning lights were illuminated during the time at the service center. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699924November 17, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697858November 6, 2025
UNKNOWN OR OTHER
OnStar Module needs to be replaced and of course the module died right after the warranty went out. After research come to find out this is an issue with all GMC and Chevy vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696353October 29, 2025
ENGINE
Please see attachment:
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11696239October 28, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving and idling, my 2023 Chevrolet Silverado 1500 High Country equipped with the 6.2L v8 engine began experiencing a persistent audible ticking/clicking noise from the engine bay, rough idle during cold starts, and noticeable/abnormal engine vibration. Shortly after, the check engine light came on. When scanned, diagnostic codes P0304 (Cylinder 4 Misfire Detected) and P050D (Cold start Rough Idle) were retrieved. The vehicle was inspected by an authorized Chevrolet dealership, and the service advisor and technician confirmed hearing a consistent clicking noise and documented that they contacted GM's Technical Assistance Center (TAC case #80413912). The service order report states: "Due to unknown noise cannot perform recall. Called TAC 80413912 and was told need to figure out top end noise and misfire before proceeding with recall. If repairs are related to top end, will not be covered under recall." The technician indicated this could be related to a camshaft and lifter issue, which matches the symptoms outlined in GM's active propulsion system recall for 6.2L engines. Suggests GM aware & has not yet confirmed full recall coverage/repairs. This issue presents a significant safety risk because the engine could experience sudden power loss or failure while driving, potentially leading to loss of propulsion or control. These symptoms are identical to those described by GM in their recall documentation concerning valve lifter and camshaft failures. The issue has been reproduced and confirmed by the dealership, and all documentation, diagnostics reports, and service notes are available for inspection upon request. Warning/check-engine lights first appeared in October 2025, and the problem persists. Based on GM's recall acknowledgment of similar failures, I believe this defect should be fully covered under the existing recall, and I am requesting NHTSA's review to ensure manufacturer addresses this safety-related defect promptly and without cost to owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695561October 25, 2025
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
1.Coolant control valve failure 3 times within 125,00 miles causing the engine to run hot without overheating indication, losing heater and defrosting capabilities unable to operate safely with windshield freezing, 2. in addition this also caused the engine to run hot enough to burn manifold gasket and cracking manifold creating carbon monoxide to enter through cab vents. $4500 repair cost-that in order to operate safely. 3. Finally on star safety features not available due to module battery dead only after 2 years gps,emergency call and everything else included in this safety feature unavailable $1,000 cost manufacturer or dealer will not recognize any of these due to warranties and expiration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694681October 21, 2025
POWER TRAIN
Driving at highway speeds, truck downshifted to low gear causing a sudden deceleration and check engine light appeared along with 'Service Transmission' message. Was almost rear ended by multiple cars, but was able to guide truck to the shoulder through traffic. Shut down truck and restarted with message still appearing although gear shifting seemed to be normal. After stopping at a gas station to look up error, on next restart error cleared and truck drove for almost a week without issue and ~300-400 miles. Once again driving at highway speeds the same scenario happened with downshift in heavy traffic and had to pull to the shoulder. Waiting to bring to dealer, but mileage on truck is just over the 60,000 mi warranty period. Codes on reader indicate P0700 and P0747.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694267October 18, 2025
POWER TRAIN, ENGINE
I WAS DRIVING ON THE HIGHWAY DOING 75 AND THE TRUCK STARTED JURKING AND SLOWING DOWN BY ITSELF AND GETTING LOUD. THE DISPLAY STATED REDUCE SPEED AND THE CHECK ENGINE LIGHT CAME ON..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694271October 18, 2025
POWER TRAIN
Vehicle vehicle is shuddering while driving at speed limit as well as accelerating. Based on research, it is apparent that there is an issue with the torque converter in this year model of truck. I have found more than 50 individuals online who have dealt with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693873October 16, 2025
FUEL/PROPULSION SYSTEM
Truck shut off as I was driving. NO Warning. On a hill poor visibility Gratefully no injury. Required tow truck to dealer. Just received statement REPLACED FUEL CONTROL MODULE. Vehicle has 14000 miles Cost was covered by warranty but this should not have happened! Warranty does does not cover how shaken as I am a senior driver trusting this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693604October 15, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Sometime between backing into my parking spot at work, then backing into a parking spot at the dentist, My Tailgate released/lowered. When I backed in at the dentist, my back up camera seemed to malfunction, so I just used my mirrors. Apparently, the camera was just pointing at the ground. Sine you can't see your tailgate in the mirrors; I could not see that it hit the retaining wall at the back of the space.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11693638October 15, 2025
UNKNOWN OR OTHER
It burns a significant amount of oil. I had an oil consumption test completed with a GM dealership, they state it is in their guidelines of standard. It burns around 2 quarts of oil within 5000 miles, so between oil changes. The add oil alert popped up while I was driving down the highway. My truck has 33500 miles on it, it should not be normal for a new truck to burn that much oil. They will not check my engine to identify the cause because they state it is within their standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693649October 15, 2025
ENGINE
Driving down the road and the engine turns off with no warning lights, noise, or any indication of an issue. I was luckily able to use momentum and move to the side of the road. The Chevy dealer has inspected the engine and concluded that the engine is blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693493October 14, 2025
POWER TRAIN
tramsmission valve body failed causing lack of porpulsion and inability to put the pickup in park while in traffic. after coasting to the nearest chevy dealer they cleared the codes so i could drive home and take it to my local chevy dealer asap. the local chevy dealer refused to inspect it until the check engine light came back. one week later the transmission violentley down shifted into 5th gear and stayed there until it was shut off it would not go into park. on the second occurances it gave codes p0700 and p0747. it was towed to the local chevy dealer who claimed to inspect on 3 ocassions but efused to give me any paper work on the results of the inspection. beacuse they never inspected it. i took it to an indepent mechanic to replace the valve body. the 5000 miles since the valve body replacement have been uneventful. no indicators of failure were seen before the inital failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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