Chevrolet Equinox Complaints (2025)

407 consumer complaints on file.

#11738168May 15, 2026
EXTERIOR LIGHTING, ENGINE
The back lighting for the controls does not work the check engine light is on the dealer said there is no fix for either one of these items at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737105May 11, 2026
ELECTRICAL SYSTEM
My vehicle OnStar telematic module has shorted out the complete electrical system. This module is backordered. No time frame was told it could be months. Many GM vehicle have the same problem. The vehicle can stop while sitting or driving. This vehicle is unsafe to drive i traded it to the dealership. They will hold on to it until(if & when) they get the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736534May 8, 2026
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle's GPS monitoring system had failed to operate as needed. The vehicle was taken to the dealer on multiple occasions where the contact was informed that a software update was performed on the vehicle; however, each software update failed to correct the failure. The dealer was notified of the continued failure and informed the contact that the part to repair the vehicle was on backorder with no certain timeframe as to when the part may become available. The contact stated that he and his wife are elderly and rely on the GPS monitoring system for both traveling and unexpected medical emergencies. The manufacturer was also notified of the failure where they gave the contact the same information as the dealer and was given a case number. The vehicle was not repaired. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736473May 8, 2026
ELECTRICAL SYSTEM
Onstar module faulty causing parasitic battery drain unable to get a loaner car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736468May 8, 2026
ELECTRICAL SYSTEM
telematic defective waiting 7 weeks still no eta... safety issue if battery loses power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736394May 7, 2026
POWER TRAIN, ENGINE
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at 70 MPH, the vehicle unexpectedly decelerated to 10 MPH with no warning lights illuminated. The contact was able to restart the vehicle following the failure. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735419May 3, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle slammed on brakes on highway with no obstruction in front. Emergency system reacts to shadows
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735394May 3, 2026
POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION
While operating the vehicle on both interstate highways and local roadways, an intermittent malfunction occurs involving the All-Wheel Drive (AWD) system. The instrument panel displays a warning message stating, “Service All-Wheel Drive System.” When this warning appears, the vehicle automatically disengages from AWD and reverts to Two-Wheel Drive (2WD). Once this occurs, the system does not allow the driver to manually return the vehicle to AWD. This issue has occurred on more than three separate occasions. Notably, there have been instances where the warning indicator illuminated immediately upon starting the vehicle, prior to any extended operation. When the malfunction is present, the vehicle exhibits abnormal driving behavior, including a noticeable jerking or hesitation that feels consistent with a transmission-related issue. The failure is unpredictable in nature, with no clear pattern or triggering condition identified. This creates a significant safety concern, particularly when operating the vehicle at highway speeds or in conditions where AWD capability may be necessary for proper traction and control. An appointment has been scheduled with an authorized dealership for diagnostic evaluation; however, at the time of this report, the vehicle has not yet been inspected or repaired, and the issue remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734692April 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN, SERVICE BRAKES
While driving on the freeway, my vehicle displayed a “Service All-Wheel Drive System” warning and unexpectedly switched into two-wheel drive. This created a serious safety concern due to sudden loss of traction and control. Additionally, on multiple occasions while reversing, the vehicle abruptly applied the brakes without any obstruction present, displaying a message that automatic braking had engaged. My foot was on the accelerator at the time, and this created a sudden and unsafe situation. The vehicle has been taken to the dealership for repair, but due to the unpredictable nature of these issues, I no longer feel safe operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733875April 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On numerous occasions, the multiple automatic collision braking systems have engaged in what I would describe as phantom breaking. For me personally, the automatic breaking has on multiple occasions caused a serious crash, both while backing out of parking, at intersections and most recently on Interstate 880. The AEB system engaged and slammed the breaks while changing a lane in traffic and the car came to a complete standstill. Two cars almost crashed into me. I feel less safe with AEB engaged than I feel without it and I this incident was the final straw. I will be disabling AEB. The system is severely flawed and will be the cause for serious accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733721April 25, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Occasionally, the vehicle will jerk the steering wheel when going around a curve (almost like its trying to center the line while driving in a curve) and sometimes it steers out of the lane or simply won’t function correctly at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733696April 24, 2026
UNKNOWN OR OTHER
Pulling into our parking lot of apartments. After picking car up from dealership for a different problem. The “service high voltage” light came on. Turned car off restarted. Same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733565April 24, 2026
ENGINE
This is a 2025 vehicle with 25,000 miles and the Check Engine Soon light stays illuminated due to a faulty PCV Valve or possibly a poorly designed crankcase. The engine code is P04FB and is commonly found as an issue when you do a search. As a safety precaution, the vehicle is programmed to not allow the remote start to work as designed when the engine light is on so this issue affects the overall functionality of the car. Having spoken with the dealership, they report seeing that engine code often and that the part is on backorder. The dealership seems to think it's the crankcase causing the issue and not the PCV Valve as the fix they have been ordering for them is the case. It will potentially go away as the weather is hotter, but if a chilly night or morning comes up, then the light will come back on because there is moisture buildup on the PCV Valve when the temperature drops that causes the light to come on. With all of the complaints I have read online for this very issue, I would like to see NHTSA step up and make Chevy fix their problem. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733418April 23, 2026
ELECTRICAL SYSTEM
For the second time the service high voltage system warning has came on first time it was updated the dealership said now it’s back on again A/C not working properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733335April 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, a burning odor developed followed by visible smoke entering the passenger cabin from the dashboard/HUD area. We pulled the vehicle over and had it towed due to safety concerns. Dealer required dashboard disassembly to investigate potential electrical/fire condition but was unable to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732990April 22, 2026
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sometimes when I am backing up, the breaks will slam on. Back in 2025 first I noticed, but thought it was human error, just wasn’t sure. After it happened more than a couple of times in 2026, I realized it wasn’t me and must the safety warning system? I googled after it happened this month and (phantom breaking) popped up for the Chevy equinox. I Have an appt. With Chevrolet to check it out in 2 weeks. Scary when it happens. I’ve only noticed it so far when backing up. If it were to happen other than in a parking lot, that could be dangerous, especially if I am going faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732787April 21, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Equinox. The contact stated that the high-voltage system message was displayed. The vehicle was taken to the local dealer, where an unknown diagnostic test and repair were performed on the computer, but the failure recurred. The vehicle was taken to the local dealer again, where the AC receiver was ordered; however, the part ordered was the incorrect part. The dealer informed the contact that the part was on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 6,065.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732662April 21, 2026
ELECTRICAL SYSTEM
wiring harness on PCV Valve causes check engine light to come on as soon as it rains or gets wet. Dealer has tried multiple times to fix issue to no avail. The parts are on national back order and they can not get them. Dealer has told me that this is a know issue with this model year equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732482April 20, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
The navigation system and the one-pedal driving system started malfunctioning. The navigation system began displaying a different location during remote driving, causing it to send me down a street against traffic. This issue has never been resolved and continues unabated. Then, while on the highway, when I needed to slow down, the one-pedal driving system deactivated, causing me to almost collide with another vehicle. This has happened more than three times this month. GM and Chevrolet just keep saying they'll call me back to resolve the issue, but they never do, and they refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731500April 16, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
I was driving my car and a "service high voltage battery" message appeared on the screen and a message to reduce charging the car to 68%. The message coincided with the car having no cabin heat and no ability to defrost the windshield. The dealership says that the cabin heat and AC use the same cooling system as the battery and that any failure in the battery cooling system can cause a no heat/AC situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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