Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10418769August 8, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
FAILURE 1: WHILE SLOWING AND BRAKING TO MAKE A TURN THERE WAS NO RESPONSE FOR ABOUT 2 TO 3 SECONDS WHEN I TRIED TO ACCELERATE. MILEAGE WAS APPROX. 300. FAILURE 2: AT APPROX. 20 T0 25 MPH I APPLIED MODERATE BRAKING AND NOTHING HAPPENED. I THEN APPLIED FULL HARD PRESSURE AND NOTHING. I THEN RELEASED AND REAPPLIED BRAKE PRESSURE AND IT WORKED JUST IN TIME. IF I WAS AT A HIGHER SPEED I COULD HAVE KILLED A PEDESTRIAN AND THEY WOULD HAVE BLAMED ME AFTER THE COPS VERIFIED BRAKES WORKED FOR THEM. APPROX. MILEAGE 750
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417204August 5, 2011
ELECTRICAL SYSTEM
I DRIVE A 2011 CHEVOLET EQUINOX AND ON 3 SEPARATE OCCASIONS, IT HAS SHUT OFF AND WOULD NOT ACCELLERATE RIGHT AFTER CRANKING THE CAR UP AND PUTTING IT IN GEAR. NO ACCIDENTS HAVE OCCURED BUT THIS HAS HAPPENED OVER A DOZEN TIMES AND I HAVE SENT IT BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP SAYS IT IS FIXED BUT IT CONTINUES TO OCCUR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415269July 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWN A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AS THE ENGINE BEGAN TO REV. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414893July 24, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2011 CHEVY EQUINOX, VEHICLE ENGINE SHUTSDOWN WITHOUT WARNING WHILE DRIVING. THIS OCCURRED ONE TIME WHILE BACKING UP AND FIVE TIMES IN ONE DAY BEFORE WE TOOK IT BACK TO THE DEALER . VEHICLE ONLY HAD 50 DAYS OF PURCHASE AND ONLY 1077 MILES. THE ENGINE STOPPED WORKING, THE CAR IS MOVING FORWARD ON ITS OWN , CAN NOT CHANGE LANES BECAUSE OF THE HEAVY TRAFFIC, CAR COMES TO A DEAD STOP, VEHICLES ARE PASSING BY AT 70 TO 75 MILES WHILE I AM IN THE MIDDLE LANE, CARS BEHIND ME ARE HONKING THEIR HORNS,THANK GOD NOTHING HAPPENED. THE CAR RE-STARTED WE TOOK OFF LOOKING FOR THE NEAREST EXIT TO THE TURNPIKE BUT BEFORE WE COULD GET OFF THE ENGINE SHUT DOWN AGAIN. AS YOU CAN SEE THIS IS SAFETY ISSUE, A CAR IS NOT SUPPOSE TO HAVE ENGINE FAILURE, SPECIALLY WHEN IT'S BRAND NEW. SOMETHING WRONG WITH THIS VEHICLE AND IT'S GONNA CAUSE SOME VEHICLE ACCIDENTS AND/OR FATALITIES, PLEASE LOOK INTO THIS MATTER. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413320July 18, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TWO WEEKS AFTER PURCHASING OUR 2011 CHEVROLET EQUINOX, THE ENGINE LIGHT CAME ON AND THE CAR LOST A LOT OF POWER. WE TOOK IT TO THE SHOP AND THEY CLAIMED THERE WAS A RECALL ON THE COMPUTER SYSTEM THAT CONTROLLED THE STEERING. THEN, TWO WEEKS LATER, THE ENGINE MADE A LOUD, STRANGE, NOISE WHEN IT STARTED. IT DROVE A BIT, THEN COMPLETELY DIED IN THE MIDDLE OF THE STREET. IT WAS RESTARTED, THEN IT DIED AND HAD TO BE TOWED AWAY. DEALER SAID IT IS A FAULTY CAM SHAFT. THIS CAR HAS 900 MILES AND IT NOW 30 DAYS OLD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412205July 13, 2011
VISIBILITY:GLASS, SIDE/REAR
I PURCHASED A NEW 2011 CHEVY EQUINOX ON JULY 5 IN OHIO. ON JULY 13 I GOT INTO THE VEHICLE AND UPON CLOSING THE DOOR THE REAR WINDOW EXPLODED OUTWARDS. IT LEFT S SOFTBALL SIZED HOLE OR LARGER AND THE GLASS WAS ALSO FALLING OUR IN ALL FOUR CORNERS. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED AND THEY RETURNED MY CALL 30 MINUTES LATER AND ASKED ME TO BRING THE EQUINOX IN AND THEY WOULD REPLACE THE REAR GLASS UNDER WARRANTY. I'M NOT SURE EXACTLY WHY THIS HAPPENED AS THERE WERE NOT ANY VISIBLE SCRATCHES OR CHIPS IN THE REAR GLASS BUT IT DOES APPEAR THAT THE GLASS WAS IN SOME WAY DEFECTIVE OR HAD BEEN INSTALLED INCORRECTLY FROM THE FACTORY. I HAVE FOUND ONE OTHER PERSON FROM TX THUS FAR HAVING REPORTED THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409145June 28, 2011
VISIBILITY
VEHICLE WAS PARKED UNDER A CARPORT IN FULL SHADE. I OPENED THE DRIVER'S SIDE DOOR, GOT IN, SHUT THE DOOR AS I ALWAYS DO, AND THE REAR GLASS EXPLODED OUTWARD. THERE WAS NO CHIP OR CRACK IN THE GLASS. WE TOOK MANY PICTURES OF THE GLASS WHERE IT IS OBVIOUS THAT THE GLASS BURST OUTWARD, GLASS SPEWED ALL DOWN MY DRIVEWAY. THE GLASS BROKE ALL AROUND THE EDGES OF THE FRAME AND A LARGE HOLE IN THE MIDDLE. PRIOR TO THIS, WE TOOK THE VEHICLE TO THE DEALERSHIP TO FIX A RATTLE IN THE LIFTGATE. I KNOW THAT THE LIFTGATE HAD TO BE TAKEN APART AND REASSEMBLED FOR THIS FIX. THE DEALERSHIP SAYS THE GLASS FELL INWARD (AND AFTER BEING HAULED HALFWAY ACROSS TOWN ON A WRECKER, IT SURE LOOKS LIKE IT DID) AND THAT IN ANY CASE, GLASS IS NOT COVERED UNDER THE WARRANTY. I CALLED GM AND THE REP SAID IT SHOULD BE COVERED. THIS IS A BRAND NEW VEHICLE THAT I HAVE TAKEN VERY GOOD CARE OF. I AM WAITING TO HEAR BACK FROM THE DISTRICT REP OR THE DEALER. I AM CONCERNED ABOUT THE SAFETY OF EXPLODING GLASS, WHAT IF KIDS HAD BEEN IN THE CAR? WHAT IF THE FRONT WINDSHIELD DOES THIS WHILE I AM IN THE CAR? I HOPE THAT GM AND THE DEALERSHIP WILL CORRECT THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407515June 20, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY; ALTHOUGH A POWDER RESIDUE EMITTED FROM THE AIR BAGS. THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE CHEST AREA. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE AND WAS TOWED TO AN INDEPENDENT AUTO CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 4,436.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10407644June 20, 2011
ENGINE AND ENGINE COOLING
MY ENGINE LIGHT CAME ON AND THEN THE CAR LOST POWER. IT DID START BACK UP AGAIN, BUT THE ENGINE LIGHT REMAINED ON UNTIL I GOT HOME. I WAS NOT ON A BUSY STREET WHEN THIS HAPPENED. THIS HAPPENED ON A FRIDAY. I HAD IT TO THE DEALER ON MONDAY. THE DEALER DID TRY TO FIND THE PROBLEM, BUT THE ENGINE LIGHT WAS OFF AND NOTHING WAS DISCOVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406157June 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET EQUINOX TRANSMISSION PROBLEMS. IT KICKBACK AT THIRD SHIFT. AT 20 MILES WHEN YOU PULL OUT GAS PEDAL THE TRANSMISSION IMPACT LIKE A KICKBACK. WE HAVE GONE TO THE DEALER ON TWO TIMES NOW, AND THEY SAID THAT'S NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403976June 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 CHEVY EQUINOX TRANSMISSION AND ELECTRICAL ISSUES. TRANSMISSION NOT SHIFTING SMOOTHLY AND AT TIMES THE CAR WILL SEEM TO WANT TO DIE OUT. 6600 MILESAND I SEE ONLINE THAT OTHERS ARE HAVING THE SAME ISSUE. I DO NOT WANT MY WIFE TO BREAK DOWN OR GET INTO A CRASH BECAUSE OF THE TRANS NOT ENGAGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405029June 1, 2011
STRUCTURE:BODY
MY SPOUSE WAS OPENING THE DRIER'S DOOR AND THE TRIM AT THE BOTTOM OF THE DOOR (WHICH IS FIBER GLASS MATERIAL) CUT HER LEG ABOUT SIX TO EIGHT INCHES ABOVE THE LEFT ANKLE. THE TRIM STICKS WHEN THE DRIVER'S DOOR IS OPENED. IT TOOK 16 STITCHES TO CLOSE THE WOUND. THE TRIM NEEDS TO RE-FINISHED OR TAPERED TO PREVENT OTHERS FROM GETTING HURT. THIS IS A REALLY BAD CUT AND SHE WAS IN A LOT OF PAIN. UPDATED 06/08/11 *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10402932May 27, 2011
FUEL SYSTEM, OTHER
MY WIFE TOOK OUR 2007 TAHOE IN TO TRADE IT FOR SOMETHING THAT GOT BETTER GAS MILEAGE. SHE WENT TO LIBERTY CHEVROLET IN VILLA RICA GA. SHE WAS LOOKING AT THE CHEVY EQUINOX. AFTER TALKING WITH THE SALES PERSON MELISSA BELL WHO ASSURED MY WIFE THE EQUINOX WOULD GET BETTER THAN 30 MPG. AND IF IT DIDN?T GET THE MILEAGE IT COULD BE FIXED. WELL AFTER MULTIPLE TRIPS TO THREE DEALERSHIPS IT IS VERY OBVIOUS THAT [XXX] WAS LYING THROUGH HER TEETH JUST TRYING TO SELL THE CAR. AFTER 5000 MILES WE STILL ONLY GET AROUND 22MPG HIGHWAY. I CALLED THE CHEVROLET COMPLAINT LINE JUST TO BE TOLD THAT MPG WAS UNDER BEST DRIVING CONDITIONS IN OTHER WORD THEY WERE GOING TO DO NOTHING TO FIX THE PROBLEM EVEN THOUGH THE SALES PERSON LIED TO MY WIFE RIGHT IN FRONT OF MY SISTER. I WILL TELL YOU THIS I HAVE BOUGHT MY LAST CHEVROLET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391948March 16, 2011
STEERING
OUR 2011 EQUINOX HAS JUST NOW STARTED SHOWING SOME "FRICTION" IN THE STEERING MECHANISM WHEN MAKING SLIGHT STEERING CORRECTIONS WHILE TRAVELING AT HIGHWAY SPEEDS. THE CONDITION IS MORE NOTICEABLE WHEN STARTING TO TURN LEFT. IT IS BARELY NOTICEABLE AT LOWER SPEEDS BUT CAN BE DETECTED. THE EQUINOX WAS PUT INTO SERVICE IN SEPTEMBER 2010. "FRICTION" IS MY WORD CHOICE; THIS BEING AN ALL ELECTRIC POWER STEERING THE PROBLEM MIGHT WELL BE SOME OTHER CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391449March 14, 2011
AIR BAGS
I WAS RECENTLY IN A PRETTY BAD FRONT END VEHICLE ACCIDENT GOING ABOUT 45 MPH WHEN I REAR ENDED SOMEONE. MY CAR HAS BEEN TOTALED DO TO THE DAMAGE TO THE FRONT END OF THE VEHICLE. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT, EVERYONE ONE I HAVE TALKED TO FROM THE TOWING COMPANY TO THE PARAMEDIC ON SEEN SAID THAT IT SHOULD HAVE DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10386743March 7, 2011
FUEL SYSTEM, DIESEL
HIGH PRESSURE FUEL PUMP ON 2011 CHEVY EQUINOX 4 CYLINDER LEAKS AND CONTAMINATES ENGINE OIL WITH FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384373February 24, 2011
ELECTRICAL SYSTEM
2011 CHEVY EQUINOX BATTERY FULLY DISCHARGED. CAR HAS 1300 MILES ON IT. CAR WAS IN GARAGE FOR TWO DAYS BEFORE STARTING. DEALERSHIP RECHARGED BATTERY AND DOESN'T SEEM TO WANT TO INVESTIGATE THIS FURTHER, SALES PERSON DOES NOT RETURN CALLS. GM ONLINE CUSTOMER SERVICE ONLY SENT AUTO REPLY WITHOUT ADDRESSING THE PROBLEM AND ON THE REPLY NAMED ME AS "FRANK", NOT MY NAME AT ALL. IT TOOK THREE TRIES TO JUMP START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384211February 23, 2011
STEERING
ON 2/21/11, I WAS OPERATING MY 2010 CHEVY "EQUINOX" ON I-95. AFTER ABOUT AN HOUR AND HALF START I BEGAN TO HAVE STEERING PROBLEMS. TRAVELING AT A SUSTAINED SPEED OF APPROXIMATELY 70MPH I BEGAN TO NOTICE THE STEERING WHEEL WAS STICKING, WHEN I ATTEMPTED TO PASS A SLOWER VEHICLE. THE LONGER I TRAVELED, THE PROBLEM BECAME MORE NOTICEABLE. THIS SITUATION CONTINUED FOR AT LEAST FOUR HOURS, UNTIL I LEFT THE INTERSTATE AND ENTERED A SECONDARY HIGHWAY, WHERE THE SPEED WAS SLOWER AND MORE TRAFFIC, WHICH REQUIRED MORE MOVEMENT IN THE STEERING WHEEL. THIS SITUATION KIND OF CAUGHT ME BY SURPRISE SINCE THE VEHICLE HAD 26,000 MILES AND HAS BEEN OPERATED IN THIS TYPE OF DRIVING NUMEROUS TIMES. IT DOES NOT APPEAR TO "STICK" AT SLOWER SPEEDS OR IN TRAFFIC. BUT I FEEL IT COULD CATCH AN INDIVIDUAL OFF GUARD, WHO MAY NOT BE AN EXPERIENCED DRIVER. I TOOK THE VEHICLE TO THE DEALERSHIP (2/22/11) THEY COULD NOT DUPLICATE THE PROBLEM NOR DID THE COMPUTER INDICATE SOMETHING HAD HAPPENED. I CONTACTED CHEVROLET/GMC VIA PHONE AND E-MAIL. THEIR RESPONSE EACH TIME LEFT ME WITH THE IMPRESSION THEY APPRECIATED THE INFORMATION. I'VE INDICATED TO THEM THEY HAVE A SLEEPER WITH THIS ELECTRONIC POWER STEERING SYSTEM. THERE WAS NO RESPONSE, THAT THE CAR WAS SAFE OR IF THEY HAD A PROBLEM. THIS CAR HAS A PROBLEM "A SLEEPER". AND ACCORDING TO THE WEB I'M NOT THE ONLY ONE THAT HAS A PROBLEM, WHICH COULD LED TO SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383992February 22, 2011
ELECTRICAL SYSTEM
I PURCHASED A 2011 CHEV. EQUINOX ON 1/14/2011 AND THE BATTERY KEEPS GOING DEAD ON ME WHILE IT SITS IN MY GARAGE. THIS HAS HAPPENED TWICE NOW. IT HAS 623 MILES ON IT. I DON'T DRIVE IT EVERY DAY BUT IT SEEMS TO HAPPEN WHEN I OPEN THE BACK HATCH AND CLOSE IT. I MAKE SURE IT IS SHUT TIGHT AND ALSO THAT NO LIGHTS ARE LEFT ON. I REPORTED IT TO THE DEALER I PURCHASED IT FROM AND HE SAID TO TAKE IT TO A CHEV. DEALER AND HAVE THEM CHECK THE BATTERY AND ALSO RUN A PERASTATIC DRAW TEST ON IT. THE ONE DEALER I CALLED DID NOT SEEM INTERESTED IN DOING THIS AS HE STATED HE HAD NO OPENINGS EXCEPT THE FOLLOWING WEEK. WHEN I PLANNED ON TAKING IT IN THE BATTERY WAS AGAIN DEAD AND I AM NOW CHARGING IT UP AGAIN. I REALLY WANT TO FIND OUT WHAT IS HAPPENING TO IT. I HAVE A 2006 SILVERADO AND HAVE HAD NO PROBLEMS WITH IT. I ALSO HAD A 2004 BUICK LESABRE THAT GAVE ME THE SAME PROBLEM AS MY EQUINOX. IF THEY WERE NOT DRIVEN EVERY DAY OR SO THE BATTERIES WENT DEAD. NO DEALER COULD FIND THE PROBLEM WITH MY BUICK SO I GOT RID OF IT. ALSO THE EQUINOX SEEMS TO HESITATE BEFORE IT SHIFTS INTO ANOTHER GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384887February 21, 2011
UNKNOWN OR OTHER
NOT SURE OF THE EXACT DATE OR MILEAGE VEHICLE MESSED UP FIRST TIME. WE BOUGHT IT ON JANUARY 19, 2011, MESSED UP WITHIN FIRST FEW DAYS OF HAVING IT. IT'S HAPPENED TWICE, WHEN VEHICLE IS STOPPED, BUT IN DRIVE (EX. RED LIGHT), THEN PRESSING THE GAS PEDAL IT WILL EITHER NOT GO AT ALL, OR BARELY GO AND THEN NOT GO ANY FURTHER. HAVE TO PUT THE CAR IN PARK, SHUT OFF, THEN TURN CAR BACK ON TO MAKE IT WORK RIGHT. TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, THEY SAY THEY CAN'T FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM. NO CHECK ENGINE LIGHT COMES ON, OR ANY LIGHTS AT ALL. CONTACTED GM ALSO, THEY ARE NOT MUCH HELP EITHER, SAY WE HAVE TO DUPLICATE THE PROBLEM BEFORE TAKING ANY FURTHER STEPS. DON'T FEEL SAFE IN THE CAR, I HAVE TWO SMALL CHILDREN. THEY HAVE BEEN WITH ME BOTH TIMES IT HAS MESSED UP. THE FIRST TIME WE WERE STRANDED BETWEEN TWO LANES OF ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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