Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11648139March 13, 2025
ENGINE
I have contacted GM numerous times about excessive oil consumption in my vehicle. Even with pristine maintenance and making sure that the oil is changed when it needs to be, it is chugging oil. You can’t even drive 200 miles and it’ll be bone dry. Yesterday while I was driving, it stalled out in traffic and almost caused an accident! We were on an extremely busy highway and it just stalled right there! Thank God, the people behind us weren’t tailgating!! I have contacted GM numerous times. There is currently a class action lawsuit because a lot of of the Chevy equinox is burn excessive oil. There was a previous class action lawsuit on older Chevy equinox that was settled. It’s the piston rings and everything that are causing this issue. We’ve also had the previous recall fixed, but for some reason, they will not take it off of our vehicle!! The wiper blades were fixed and we’ve contacted numerous times about that getting corrected as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644970February 26, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Ending result timing chain : Beginning of result: 1. My vehicle experienced a sudden and complete loss of power steering while driving at highway speeds. The loss of power steering significantly compromised the driver's ability to maneuver the vehicle safely, especially during emergency situations, putting both the driver and other road users at risk of an accident. 2. Traveling at high way speeds my car suddenly lost complete power to go. Keep going up and down in speed in middle of interstate 3. No warning signs prior no check engine line appeared until after the safety risk above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639665January 30, 2025
ENGINE
Oil issues. The oil light does not come on when there is low oil and the rear main seal busted and the car started to shake and then it turned off. No oil light or check engine light came on. The car did start back up and I was able to move it to safely. There has been several known issues with this model and engine. There is a current service bulletin 14882. However my 2015 equinox is not included in the service bulletin even though it is a known issue with models from 2010 to 2015. Thank You!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638793January 27, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638190January 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM
the 2015 equinox has been serviced and maintenance regularly. The engine's timing chain failed at 73k miles. No explanation on why. I was told even though I do maintenance regularly, it just happens in these vehicle. i now need a new engine not under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633603January 2, 2025
POWER TRAIN
Rear Main Seal has blown out due to the PCV Valve intake issue. GM is not taking any ownership in the known issue which is service bulletin 14882 that appears to have been issued in 2019. No coverage for repair no recall but a class action lawsuit for all these consumers affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632220December 23, 2024
ENGINE
Rear crankshaft seal has failed. Engin oil has blown out at bottom of engine and all over underside of car. Oil has covered the exhaust system causing smoke in and outside of car. Leaked engine oil could have ignited and caused a fire that would have consumed the entire car. There appears to be numerous postings on the internet of other chevy equinox owners with the same problem. There was no prior warning that the crankshaft oil seal was in the process of failure. I personally checked the oil pan drain plug and the oil filter cap, and these were not the issue of the oil leak. Again, from my investigation on the internet sites, it appears to be a common issue with the General Motors 2.4 Liter Vortec engine in the Chevrolet equinox car model. This issue can and probably result in total engine failure and need of engine replacement. The repair to replace the rear crankshaft oil seal is very costly and should not be needed on any vehicle with normal wear and use. With my internet investigation there appears to be a design problem with the PCV design and system. The PCV system is prone to clogging and freeze up in cold weather. This can result in excessive internal engine pressure the is a major cause of blowout of the crack shaft oil seal. The temperature at the night before was only 9 degrees. The car was last used under freezing conditions which could have contributed to engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629211December 6, 2024
ENGINE
We have had nothing but issues with the engine in this. We travel for my dad’s radiation and when you get about 120 miles to 240 miles it just burns oil and you end up having to replace 2 quarts or more. There should be no reason you have to add more oil that frequently. There was a class action lawsuit against them for this very thing but only for years 2010 to 2013. This is dangerous because what if the motor blows when you’re on the interstate and you cause an accident?? Just like the Chevy recall for the windshield wipers (I almost got into an accident on the interstate because they stopped functioning in a huge storm) and there was no fix for it at the time! I didn’t know about the recall till after the wipers had failed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627943November 29, 2024
ENGINE
[XXX] I was driving on [XXX] when my car abruptly stopped. I was almost hit by the driver behind me. I was able to roll the car over to the shoulder. The car was towed. I had 2 mechanics inspect the car on 11/26/24. They both concluded that the piston rings are defective and the car is consuming oil excessively. The oil consumption in their opinion led to burning of oil in excess that I would be unaware of. Therefore leading to no oil in the car even though the car is reading 100% oil. Thus further leading to engine failure. There were no warning lights on in the car prior to the car stopping. I called Chevrolet Customer Care Assistance. I was informed by the representative that the warranty was no longer valid but, an appointment could be made at a local chevrolet Dealership. However; I would have to pay for a diagnostic. They would then decide what they would do about my car. I questioned why I needed to pay for the diagnostic when 2 mechanics already assessed the vehicle. I also informed them that each mechanic alerted me to the oil consumption issue and that this is something many people have complained about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627590November 26, 2024
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The contact stated that prior to the failure, there was an increased frequency of oil changes. The contact stated the oil was being changed once per month. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the variable valve timing (VVT) solenoid. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625427November 15, 2024
ENGINE
The piston rings in my 2015 Chevrolet Equinox have failed, causing significant engine problems. Chevrolet is aware that faulty piston rings are a known issue in this vehicle, as evidenced by numerous complaints and class action lawsuits regarding this defect. The faulty piston rings have caused my engine to consume excessive oil, leading to reduced performance and potential engine failure. This defect poses a safety hazard, as the engine could seize or fail unexpectedly while driving. I have discovered that Chevrolet has issued Technical Service Bulletins (TSBs) acknowledging this issue, but they have not issued a recall or provided sufficient support to affected owners. Chevrolet has not offered to repair the issue under warranty or provide any assistance, even though this is a known defect with widespread complaints. This defect significantly impairs the safety, use, and value of the vehicle. I believe a recall or formal investigation is warranted to address this issue and hold Chevrolet accountable for repairing affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622866October 31, 2024
UNKNOWN OR OTHER
We have had nothing but issues with our Chevrolet equinox. The recall that says it is not fixed is actually fixed!! There was no fix when it malfunctioned in the middle of a rain storm and I had to drive an hour and a half very slowly to get home! So we had to have a fixed for it so we took it to motor Inn in Carroll, Iowa, and they put a new windshield wiper on! How did they expect us to go without windshield wipers when they didn’t have a fix at the time? And now we are having issues with our transmission. Our car starts to jerk and lurch forward when we’re driving. It is constantly having the check engine light come on because the engine is burning oil! And sometimes when you shut the vehicle off, it’ll try starting itself again! If you look at all the used car lots around us. It’s nothing but Chevy equinox and I’m betting it’s because people are having so many problems they’re getting rid of them.! I have a dad with [XXX] and a son that [XXX] and now I’m stuck with a piece of junk! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621829October 24, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
As I was driving. I had complete engine failure. 60 days after a new engine . I had battery failure, bad battery wire, bad alternator & a bad serpentine belt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619795October 15, 2024
STRUCTURE
The contact's friend owns a 2015 Chevrolet Equinox. The contact stated while picking up his friend from the emergency room after she had undergone hip surgery, his friend grabbed the front passenger's side roof handle. The contact stated that the roof handle separated, causing his friend to fall back on the seat. The contact's friend did not sustain any injuries. The vehicle was taken to the dealer, where the contact was advised that the VIN was included in an unknown recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619499October 12, 2024
UNKNOWN OR OTHER
I was driving home after picking up my grandson. He was playing on his iPad, and all of I heard something that sounded like a gun shot. Huge pop noise. I didn't know what it was, drove home, didn't think anything of it as I had my grandson. Started to drive my car again and it sounded like there was a door or window open. I check. Nothing. Then thought of the sunroof. Came to a stop and looked at it. Sure enough it shattered. Popped up. Glass is still intact. But shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616586September 26, 2024
AIR BAGS
There is a warning to service airbag. I took to dealership there is a recall on thus issue for certain vins, but not mine. They said my sensor under passenger seat is defective and would cost $1800+ to fix. I don't understand if this is a known issue and recall for some vehicles...why not mine?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614365September 13, 2024
VISIBILITY/WIPER
wind shield wiper stopped working while driving on the highway in heavy down pour, safety was my next concern, so I pulled over and waited for the rain to stop to continue driving home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614169September 12, 2024
STEERING, VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate while activated. The vehicle was making a clicking noise while attempting to turn to the left or the right. The contact stated that the noise was louder while standing outside the vehicle. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614007September 11, 2024
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving on several occasions at various speeds, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to the residence. Additionally, when the vehicle was started, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614098September 11, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Excessive oil consumption causes need for engine rebuild or replacement, cylinder head, head gasket, and timing chain repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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