Chevrolet Equinox Complaints (2018)

410 consumer complaints on file.

#11096538May 17, 2018
WHEELS
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093677May 14, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092055May 5, 2018
EXTERIOR LIGHTING
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089254April 21, 2018
SEAT BELTS
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11085138April 15, 2018
FUEL/PROPULSION SYSTEM
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081533March 27, 2018
FUEL/PROPULSION SYSTEM
VEHICLE FUEL GAUGE DOES NOT ACCURATELY REGISTER THE AMOUNT OF FUEL IN FUEL TANK. WILL NOT REGISTER "FULL" EVEN WHEN FUEL IS FLOWING OUT OF FILLER TUBE. WHEN GAUGE BEGINS TO REGISTER "EMPTY" AND DISTANCE REMAINING APPROACHES "0", IT TAKE LESS THAN 10 GALLONS TO FILL THE 15 GALLON TANK. THIS CREATES THE SITUATION WHERE THE DRIVER POTENTIALLY DRIVES THE VEHICLE ON REMAINING FUEL AND THEN RUNS OUT BECAUSE DRIVER IS UNABLE TO DETERMINE ACTUAL QUANTITY OF FUEL REMAINING. THIS HAS POTENTIAL TO CREATE A HAZARDOUS SITUATION IF IT OCCURS ON A CONGESTED FREEWAY/INTERSTATE, OR A DIRE SITUATION IF IT OCCURS IN AN UNPOPULATED AREA REMOVED FROM AVAILABLE GAS STATIONS. IT CREATES AN UNCERTAIN SITUATION HERE IN WEST TEXAS WHERE THERE ARE LARGE STRETCHES OF HIGHWAY BETWEEN COMMUNITIES. CHEVROLET/GM HAS BEEN AWARE OF THE PROBLEM SINCE JULY 2017 AND HAS STATED THAT THE FUEL TANK MUST BE DROPPED AND FUEL SENSOR RESEATED OR REPLACED, YET THEY ARE DOING NOTHING TO ACT UPON THAT CORRECTIVE ACTION. I HAVE OPENED TWO CUSTOMER CASES WITH CHEVROLET IN AN ATTEMPT TO RESOLVE, AND EACH TIME THE CASES ARE CLOSED WITH COMMENT THAT "...ENGINEERS ARE WORKING...."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081035March 23, 2018
POWER TRAIN
WHEN PARKING THE CAR IN THE PARKING LOT, I TURNED THE CAR OFF WITH MY FOOT ON THE BRAKE, DIDN'T NOTICE I HAD NOT PUT CAR IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE IT ROLLED BACKWARDS. I QUICKLY PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK. THANKFULLY I WAS IN AN AREA WHERE NO ONE WAS BEHIND ME. I WAS SHOCKED THAT THE TRANSMISSION DISENGAGES WHEN THE ENGINE IS TURNED OFF. I WAS TOLD BY THE DEALER THAT THIS IS A NORMAL. AFTER LOOKING AT RECALLS ON PREVIOUS MODELS, I SAW A RECALL FOR A SIMILAR PROBLEM ON SOME 2015-2017 CHEVROLET VEHICLES. WHEN IT FIRST HAPPENED I THOUGHT I IMAGINED IT. SO I TRIED IT YESTERDAY IN THE DRIVEWAY AND SURE ENOUGH IF THE CAR ISN'T IN PARK AND YOU TURN THE ENGINE OFF THE CAR WILL ROLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081116March 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I RECENTLY PURCHASED A VEHICLE AT FELDMAN CHEVROLET IN NEW HUDSON MI ( LOCATED AT 30400 LYON CENTER DRIVE E, NEW HUDSON< MI 48165 : 248-573-0321 ) I PURCHASED A 2018 CHEVY EQUINOX ( VIN [XXX] ) THE WEEK OF THANKSGIVING 2017 I WAS DRIVING THE VEHICLE ON THURSDAY 2/15/2018 WHEN MY SOLID STATE CHECK ENGINE LIGHT ILLUMINATED. I IMMEDIATE HIT THE ONSTAR AND THEY GAVE ME A CODE OF P3055 AND TOLD ME TO TAKE TO THE DEALER WITHIN 7 DAYS. . I WAS TOLD IT WAS A ' VOLTAGE COMMUNICATION ' ISSUE AND THAT I SHOULD BE ALL SET, IT WAS RESOLVED. THE FOLLOWING 2/21/2018, WHILE OUT AT LUNCH DURING MY WORK DAY, THE SOLID STATE CHECK ENGINE LINE ILLUMINATED YET A 2ND TIME. THIS TIME THEY SAID MY VEHICLE NEEDED A NEW ' ENGINE CONTROL MODULE ' - THAT WAS REPAIRED, APPROX. 2 WEEKS LATER, MY " SERVICE ESC BRAKE/ TRACTION CONTROL CAME ON" AND WOULD NOT GO OFF, THEY HAD THE VEHICLE A WEEK AND DETERMINED IT WAS A GROUND SHORT. HERE IT IS 3/23/2018 AND A 4TH TIME MY CAR IS AT THE DEALER, ESC/ TRACTION CONTROL AGAIN. 4 TIMES IN 5 WEEKS MY VEHICLE HAS NOW BEEN IN TO THE DEALERSHIP, AT 8,000 MILES .RIDICULOUS- ALL OF THIS HAPPENED WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080880March 22, 2018
ENGINE, POWER TRAIN
MY 2018 CHEVY EQUINOX WITH THE 1.5L TURBO ENGINE FAILS TO SHIFT INTO 6TH GEAR WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES FAHRENHEIT. I HAVE BROUGHT THE CAR BACK TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. THE FIRST RESPONSE I GOT WAS "THIS IS NORMAL FOR THIS VEHICLE, JUST DRIVE IT AS NORMAL". WHERE I LIVE THE TEMPERATURE IS VERY OFTEN BELOW 14 DEGREES IN JANUARY AND FEBRUARY. DRIVING AT HWY SPEEDS, THE ENGINE IS OFTEN RUNNING 3400 RPM OR HIGHER LOCKED IN 5TH GEAR. I HAVE DRIVEN THOUSANDS OF MILES THIS WINTER IN THIS CONDITION. THIS IS NOT NORMAL TO ME, AND THE INCREASED FUEL CONSUMPTION, ENGINE NOISE AND WEAR ON THE VEHICLE ARE NOT ACCEPTABLE TO ME. IN ADDITION I WAS TOLD BY DEALER SERVICE, THAT 6TH GEAR WOULD RETURN AS SOON AS THE TEMPERATURE ROSE ABOVE 14 DEGREES. IT DID NOT RETURN UNTIL THE TEMPERATURE WAS ABOVE 32 DEGREES. ANOTHER TRIP BACK TO THE DEALER, AND THEY REPLACED THE "CHARGED AIR COOLER". THIS WORKED ONLY UNTIL THE TEMPERATURE DROPPED BELOW 14 DEGREES AGAIN. OBVIOUSLY THIS IS NOT A FIX. I HAD FILED AN ONLINE COMPLAINT WITH GM, AND WAS SHORTLY UPGRADED TO A "SENIOR CUSTOMER SERVICE CONSULTANT". THIS CONSULTANT AIDED IN THE REPLACEMENT OF THE COOLER, BUT NEVER FOLLOWED UP WITH ME. WHEN I CALLED BACK TO TELL THEM THE PROBLEM WAS NOT FIXED, I WAS TOLD MY CASE WAS CLOSED. GREAT SERVICE THERE GM. CLOSE THE COMPLAINT WITHOUT EVEN TALKING TO THE CONSUMER. MY TAKE ON THIS AFTER THE LAST 2 MONTHS OF ISSUES, IS THAT GM KNEW ABOUT THIS PROBLEM BEFORE THE VEHICLE WAS RELEASED. THE TRANSMISSION IS PROGRAMMED NOT TO SHIFT INTO TOP GEAR BELOW 14 DEGREES AS AN INEPT ATTEMPT TO PREVENT CONDENSATION FROM FREEZING IN THE "CHARGED AIR COOLER". EVEN THOUGH GM KNEW THIS BEFORE THEY SOLD THE VEHICLE IN NORTHERN CLIMATES, THEY DID NOT INFORM THE BUYERS OF THIS PROBLEM. THIS WILL POTENTIALLY AFFECT ALL GM VEHICLES WITH EITHER THE 1.4 OR 1.5L GAS ENGINE AND 6 SPD. TRANNNY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080102March 19, 2018
EXTERIOR LIGHTING
2018 EQUINOX LCD SCREEN GETS STUCK IN BRIGHT MODE. UPON INITIATION OF THE BACKUP CAMERA THE LCD STAYS BRIGHT FOR AS LONG AS THE VEHICLE IS RUNNING. NIGHTTIME DRIVING IS EXTREMELY UNCOMFORTABLE. IF THE RADIO IS RESET (HOLD DOWN HOME AND FAST FORWARD, OR TURNING OFF VEHICLE FOR THE PERIOD OF TIME IT TAKES TO COMPLETELY SHUT DOWN RADIO) IT WILL STAY IN THE PROPER DIM SETTING UNTIL THE BACKUP CAMERA IS INITIATED AGAIN. I HAVE TESTED THIS ON SEVERAL 2018 EQUINOX CARS AND FOUND THIS TO BE A MALFUNCTION. MUST VIEW PROBLEM AT NIGHT TO SEE HAZARD. I HAD A SERVICE CALL TO MARK PORTER CHEVROLET, POMEROY, OH, AND THEY ACKNOWLEDGED THE PROBLEM AND INSTRUCTED ME TO WAIT FOR A FIX FROM CHEVROLET ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078811March 12, 2018
AIR BAGS, SERVICE BRAKES
TAKATA RECALL, I WAS TURNING INTO THE LEFT TURN LANE, WHEN I APPLIED THE BRAKES THE BRAKE PEDDLE WAS LOCKED AND I COULD NOT APPLY PRESSURE TO STOP. I CONTINUED TO APPLY PRESSURE TO THE BRAKE, BUT IT CONTINUED TO BE LOCKED. WHEN I HIT THE CAR IN FRONT OF ME THE AIRBAGS DID NOT INFLATE. WHEN THE CAR STOPPED THE BRAKES CONTINUED TO BE LOCKED. WHEN THE OFFICERS ARRIVED THEY LOOKED AT THE BRAKE PEDDLE AND THEY WERE STILL LOCKED IN PLACE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11076833March 8, 2018
UNKNOWN OR OTHER
1) FCA - FORWARD COLLISION AVOIDANCE DOES NOT WORK PROPERLY. THIS ALLOWED OUR VEHICLE TO STRIKE ANOTHER VEHICLE IN THE REAR. IT INTERMITTENTLY WILL GIVE WARNING OF BEING CLOSE TO CARS IN FRONT OF IT. IN THE ACCIDENT THERE WAS NO WARNING FROM THE FCA 2) FAB - FORWARD AUTOMATIC BRAKING FAILED TO WORK - IT DID NOT ENGAGE WHEN OUR VEHICLE STRUCK A CAR IN FRONT OF IT. OUR VEHICLE WAS TRAVELING 7MPH WHICH IS IN THE SPECIFIED RANGE PER THE OWNERS MANUAL. 3) LDW - LANE DEPARTURE WARNING DOES NOT FUNCTION PROPERLY. THIS SYSTEM DOES NOT WARN WHEN OUR VEHICLE CROSSES OVER A LANE MARKER LINE NOR DOES IT GIVE A GENTLE ASSIST TO THE STEERING WHEEL. OUR VEHICLE WAS TAKEN TO DEALER, AND DEALER RAN DIAGNOSTICS AND TOOK FOR A TEST DRIVE. THEY CLAIM THAT IT IS WITHIN FACTORY SPECIFICATION, BUT AGREED THE SYSTEMS DID NOT APPEAR TO WORK AS DESCRIBED IN THE OWNERS MANUAL OR AS ADVERTISED. WE TOOK A NEW 2018 EQUINOX FOR A TEST DRIVE, ANF FOUND THE FCA AND THE LDW FAILED TO PERFORM PROPERLY THE SAME AS IN OUR VEHICLE. THIS APPEARS TO BE A SYSTEMIC FAILURE IN 2018 CHEVROLET EQUINOX VEHICLES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11076835March 8, 2018
POWER TRAIN
THE CAR WAS IDLING AND IN PARK ON A NO-GRADE (FLAT),PRIVATE ROAD PREPARING FOR SCHOOL DROP OFF. A FEW MINUTES LATER IN PREPARING TO DRIVE AWAY, MY FOOT WAS ON THE BRAKE PEDAL AS I MOVED THE CAR FROM PARK INTO DRIVE. IMMEDIATELY AFTER I TOOK MY FOOT OFF OF THE BRAKE PEDAL, THE CAR BEGAN MOVING BACKWARDS AS IF I WAS ON A SIGNIFICANT HILL. I DON'T KNOW HOW FAR THE CAR WOULD HAVE CONTINUED TO MOVE BACKWARDS BECAUSE I QUICKLY PRESSED THE BRAKE PEDAL AGAIN TO STOP IT SO I DIDN'T ROLL INTO THE CAR BEHIND ME. I CONFIRMED THAT THE CAR WAS IN DRIVE AND PROCEEDED TO QUICKLY MOVE MY FOOT FROM THE BRAKE PEDAL TO THE GAS PEDAL TO ENSURE THAT I MOVED FORWARD (AS IF I WAS STOPPED ON A HILL). I HAVE BEEN USING THE CAR FOR THIS DROP OFF FOR MONTHS WITHOUT THIS PROBLEM OCCURRING PREVIOUSLY. THE CAR IS SCHEDULED TO BE EXAMINED BY THE DEALER TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076879March 8, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PART FOR A SEAT BELT RECALL WAS UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC SERVICED THE VEHICLE, BUT COULD NOT REPAIR THE FAILURE FOR MONTHS. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076077March 3, 2018
ELECTRICAL SYSTEM
THE POWER LOCKS IN MY VEHICLE STOPPED WORKING. THEY NO LONGER RESPONDED TO THE KEY FOB, INTERIOR LOCK BUTTONS, OR EXTERIOR HANDLE BUTTONS AND WOULD NOT ENGAGE OR DISENGAGE WHEN SHIFTING BETWEEN PARK AND DRIVE. THE ONLY WAY TO UNLOCK THE DOORS WAS FROM THE INTERIOR USING THE DOOR HANDLES OR MANUALLY FROM THE DRIVER DOOR. ADDITIONALLY, THERE IS NO MANUAL WAY TO LOCK THE FRONT PASSENGER DOOR, THUS LEAVING NO WAY FOR ME TO ACTUALLY LOCK MY VEHICLE FULLY WHILE IN THIS CONDITION. THE DEALERSHIP LOOKED AT THE CAR AND SAID SOMETHING WAS WIRED INCORRECTLY. IT HAS SINCE BEEN FIXED, BUT I FIND IT STRANGE THAT THE LOCKS WOULD ALL OF THE SUDDEN STOP WORKING AFTER A FEW MONTHS IF IT HAD BEEN WIRED INCORRECTLY STRAIGHT FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075223February 27, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRONIC STABILITY CONTROL SYSTEM KEEPS SHUTTING DOWN, TAKING THE ABS SYSTEM WITH IT. THIS SEEMS TO HAPPEN PRIMARILY WHEN IT'S COLD OUTSIDE. WHEN THIS HAPPENS THE VEHICLE DOESN'T HANDLE OR STOP AS IT SHOULD. MULTIPLE REPAIR ATTEMPTS HAVE YIELDED NO CHANGE IN THE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073587February 19, 2018
SERVICE BRAKES
I BOUGHT MY CAR TO BE DINGHY TOWED. THAT MEANS THE CAR IS PULLED BEHIND A MOTORHOME WITH ALL 4 WHEELS ON THE GROUND.MY FIRST PROBLEM WAS THE BATTERY WAS DYING WHEN IT WAS BEING TOWED. MY NEXT PROBLEM WAS THAT THE BRAKES LOCKED UP WHEN IT WAS BEING TOWED CAUSING THE REAR TIRES TO BE GROUND DOWN PAST THE TREAD INTO THE BELT SECTION OF THE TIRES.IF ANOTHER MOTORIST HADN'T WARNED ME I WOULD HAVE HAD 2 BLOWOUTS IN THE NEXT MINUTE OR 2.WHEN I PULLED OVER I HAD A ABS WARNING ON MY CONTROL PANEL. I REPLACED THE REAR TIRES. I HAVE THE COMPUTER DIAGNOSTIC THAT SHOWS SEVERAL FAILURES INCLUDING ELECTRONIC BRAKE CONTROL MODULE,CONTROL MODULE POWER PLUS LOW VOLTAGES.THIS IS VERY UNSAFE AND I WOULD LIKE TO KNOW IF THIS CAR IS SAFE TO DINGHY TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073327February 16, 2018
AIR BAGS
INVOLVED IN A REAR END COLLISION. MY VEHICLE REAR ENDED ANOTHER VEHICLE AND CAUSED FRONT END DAMAGE TO MINE. RECEIVED EMAIL FROM INSTEAD INDICATING A CRITICAL PROBLEM WITH THE AIR BAGS AND THEIR DEPLOYMENT. THE AIR BAGS NEVER WENT OFF UPON IMPACT BUT SMOKE CAME FROM THE SIDE AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11073166February 15, 2018
POWER TRAIN
MY 2018 CHEVROLET EQUINOX HAS NOT BEEN SHIFTING INTO HIGH GEAR (6TH) FOR SEVERAL WEEKS NOW. I BROUGHT IT INTO A CHEVY DEALER NEAR ME, AND THEY INFORMED ME THAT THIS IS A NORMAL CONDITION FOR THIS VEHICLE, WHEN THE AMBIENT TEMPERATURE IS BELOW 14 DEGREES.. THE SERVICE MANAGER CITED A GM TSB #18-NA-035. THIS TSB INSTRUCTS THE DEALER TO INFORM THE OWNER THAT THE VEHICLE IS OPERATING NORMALLY, AND INSTRUCTS THE DEALER NOT TO ATTEMPT ANY REPAIRS. THIS IS DEFINITELY NOT NORMAL VEHICLE OPERATION TO ME. AT HIGHWAYS SPEEDS THE ENGINE RPM IS RUNNING HIGH AND NOISIER THAN NORMAL. THE GAS MILEAGE HAS ALSO DROPPED BY 10% TO 15%. I WAS NOT INFORMED BY GM OR THE DEALER WHEN I BOUGHT THE VEHICLE THAT HIGH GEAR WOULD BE DISABLED IN NORMAL MINNESOTA WINTER TEMPERATURES. I BELIEVE GM MISLED BUYERS OF THIS VEHICLE BY NOT INFORMING THEM OF THIS VEHICLE DEFECT, WHICH THEY HAD TO KNOW ABOUT, BECAUSE THE VEHICLE WAS PROGRAMED TO DO THIS. ALSO ONCE THE TEMPERATURE DID GET ABOVE 14 DEGREES, THE VEHICLE STILL DID NOT SHIFT INTO 6TH GEAR. SEVERAL DAYS LATER WHEN THE TEMPERATURE WAS 36 DEGREES, THE TRANSMISSION FINALLY STARTED TO SHIFT NORMALLY. IF CHEVROLET DOES NOT HAVE A SUITABLE FIX FOR THIS I WILL REPORT THIS AS A "LEMON LAW" DEFECT IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063276January 17, 2018
SERVICE BRAKES
I HAVE MY 2018 AWD EQUINOX 3 WEEKS AND 800 MILES. SERVICE BRAKE ASSIST DISPLAYS ON THE INFO-CENTER. BRAKES ARE CONSTANTLY GRINDING AND INCONSISTENT. SOMETIMES THE BRAKES ENGAGE HARD WITH NORMAL PRESSURE ON THE BRAKE PEDAL CAUSING THE CAR TO COME TO A SERIOUS AND UNEXPECTED ABRUPT STOP. THIS CAN CAUSE A REAR END COLLISION. OTHER TIMES IT FEELS LIKE THE CAR IS NOT GOING TO STOP AND IMMEDIATE AND ADDITIONAL PRESSURE MUST BE APPLIED. THERE IS NO DOUBT THAT THIS DEFECT WILL CAUSE ACCIDENTS. THE CAR WAS PRESENTED FOR SERVICE AT THE DEALERSHIP OF PURCHASE AND THEY WERE UNABLE TO DETERMINE WHY THE BRAKE ASSIST WAS MALFUNCTIONING. THEY ALSO CLAIMED THERE ARE NO SERVICE BULLETINS RELATED TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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