Chevrolet Cruze Complaints (2013)
587 consumer complaints on file.
- #10556868December 20, 2013AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, BACK, NECK, LEFT GROIN AND LEFT SHOULDER. ADDITIONALLY, THE CONTACT SUSTAINED BLURRED VISION AND NUMBNESS IN THE LEFT ARM. THE PASSENGER SUFFERED INJURIES TO THE HEAD, BACK, NECK, RIGHT SHOULDER, NUMBNESS TO THE RIGHT ARM AND BLURRED VISION. BOTH THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10554773December 4, 2013ELECTRICAL SYSTEM, SERVICE BRAKES
AFTER CHANGING OIL FILTER, OIL SPRAYED IN ENGINE COMPARTMENT APPROXIMATELY 10 MINUTES INTO DRIVE, CAUSING A FIRE IN THE ENGINE COMPARTMENT. ALL OCCUPANTS WERE SAFE, BUT THE DAMAGE IS EXPENSIVE. WIRING HARNESSES, AS WELL AS MASTER CYLINDER WERE MELTED. THE TOP MOUNTED FILTER IS A PLEATED CARTRIDGE THAT SNAPS INTO A THREADED PLASTIC OIL FILTER CAP. A BLUE O-RING, INCLUDED WITH THE FILTER, SLIPS OVER THE PLASTIC OIL FILTER CAP, PAST THE THREADS. THE ISSUE SEEMS TO THAT TWO "GROOVES" EXIST AFTER THE THREADS TOWARDS THE END BY THE FLANGE. IF THE O-RING IS PLACED IN THE WRONG LOCATION (I.E. ALL THE WAY TO THE END) THIS PROVIDES AN INADEQUATE SEAL, POSING A FIRE HAZARD AS DESCRIBED ABOVE. CORRECT PROCEDURE IS TO APPLY THE BLUE O-RING ON THE SECOND TO LAST GROOVE IMMEDIATELY AFTER THE THREADS. BASICALLY, IF AFTER TIGHTENING THE OIL FILTER ASSEMBLY THE BLUE O-RING IS VISIBLE, IT'S IN THE WRONG LOCATION. SOURCE: LOCAL DEALER. THIS IS NOT RELATED TO THE PLASTIC SHIELD MODIFICATION ADVISED IN A PREVIOUS SERVICE BULLETIN FROM GM REGARDING THE 2011-12 MODEL YEARS. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10554584December 3, 2013FUEL SYSTEM, GASOLINE, SERVICE BRAKES, STEERING
BACKING OUT OF DRIVE--SEAT BELT ON-CAR SPED UP AT RAPID ACCELERATION--NO CONTROL-RAN INTO TELEPHONE POLE--BRAKED NO RESULTS. CAR CIRCLED IN ROAD AND CROSSED ROAD--TRIED SHIFTING. NO RESULT TURNED OFF IGNITION JUST AS CAR WAS TO STRIKE A BIG TREE . CAR STOPPED. PASSENGER SIDE OF CAR BADLY DAMAGED WHERE I HIT POLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552041November 13, 2013VISIBILITY/WIPER, EXTERIOR LIGHTING
IMPAIRED VISIBILITY AT NIGHT AND VERY UNSAFE, (SEEMS AS THOUGH YOUR LOOKING THROUGH A HALF DARKEN SHADED WINDSHIELD) WITH NO ARTIFICIAL LIGHTING (STREET LIGHTS) ESPECIALLY BAD ON CURVES AND HILLS. PLEASE SEE LINK (YOU TUBE) HTTP://YOUTU.BE/BLU0J2BNG5O ACCORDING TO THE INVOICE, PER THE CONSUMER, THE HEADLIGHTS SEEMED LOW. THE DEALER ADJUSTED THE HEADLIGHTS. UPDATED 01/23/14
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550444October 31, 2013POWER TRAIN
DRIVING THE HIGHWAY AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT POPS ON, AND THE CAR STARTS MAKING LIGHT NOISES AS IF THE TRANSMISSION IS HAVING PROBLEMS PULLING. UTILIZED THE ONSTAR BUTTON TO REQUEST A DIAGNOSTIC, AND WAS INFORMED THAT THE TRANSMISSION, AND THE DRIVE TRAIN WAS GIVING ERROR CODES. I WAS INSTRUCTED TO GET THE CAR INTO THE DEALER FOR SERVICE WITHIN SEVEN DAYS. VEHICLE WAS TAKEN IN FOR SERVICE THE VERY NEXT MORNING BY 7:45 AM. WAS INFORMED THAT THE WORK TO CORRECT WAS NOT COVERED UNDER THE DRIVE TRAIN/TRANSMISSION WARRANTY, AND BECAUSE OF THE EXISTENCE OF AN INTERNAL BULLETIN THE OUTPUT SPEED SENSOR IN THE TRANSMISSION WAS REPLACED. THE CAR WAS SOLD TO ME WITH A 100,000 MILE TRANSMISSION AND DRIVE-TRAIN WARRANTY. I WAS FORCED TO PAY THE TAXES OF $ 14.09. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10548822October 21, 2013POWER TRAIN
STOPPED AT STOP LIGHT ON SLIGHT INCLINE. RELEASED BRAKE PEDAL AND VEHICLE ROLLED BACKWARD, NEARLY STRIKING VEHICLE BEHIND ME. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS NORMAL. EXPERIENCED SAME CONDITIONS ON INCLINE SEVERAL MORE TIMES. TOOK TO DIFFERENT CHEVROLET DEALER AND WAS TOLD THIS WAS NORMAL. CONTACTED GM AND RECEIVED CALL BACK. THEY SPOKE WITH SERVICE MANAGER AND ASKED ME TO TAKE IT BACK IN. I TOOK SERVICE MANAGER WITH ME AND PERFORMED SAME ACTIVITY TWICE. VEHICLE ROLLED BACKWARDS WHILE IN DRIVE AFTER STOPPING ON INCLINE AND RELEASING BRAKE. WHILE ROLLING BACKWARDS THE TRANSMISSION JUMPED AND THE VEHICLE DIED. HAPPENED BOTH TIMES. I TALKED TO GM CORPORATE CUSTOMER SERVICE SEVERAL MORE TIMES. SERVICE MANAGER ASKED ME TO BRING VEHICLE BACK IN TODAY (OCT. 21). I REPORTED SAME STORY AND LEFT VEHICLE AT DEALER. THEY CALLED ME BACK AND SAID EVERYTHING WAS NORMAL. I TALKED TO GM AGAIN AND REPORTED EVERYTHING. CALLED MY AUTO INSURANCE COMPANY AND REPORTED ISSUE. THIS ISSUE CONTINUES TO OCCUR AND I AM FEARFUL THAT THE VEHICLE MAY ROLL BACKWARDS INTO ANOTHER VEHICLE OR A PEDESTRIAN. I CAN ANTICIPATE THIS CONDITION WITH A MANUAL TRANSMISSION AND A CLUTCH, BUT CAN NOT SAFELY HAVE ONE FOOT ON THE BRAKE AND THE OTHER ON THE GAS WITH AN AUTOMATIC TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545513September 26, 2013AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A CONCUSSION AND BRUISING. THE VEHICLE WAS TOWED TO A JUNK YARD. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,600.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10545318September 25, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BRAKE FAILURE WAS EXPERIENCED TWICE. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 900.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544254September 18, 2013POWER TRAIN
WHILE STOPPED AT A RED LIGHT, I KEPT FEELING THE VEHICLE SURGE AS IF IT WERE TRYING TO DRIVE FORWARD EVEN THOUGH I HAD MY FOOT ON THE BRAKE PEDAL. THE SURGE GOT TO THE POINT WHERE I HAD TO PUT THE CAR IN NEUTRAL JUST TO STOP IT. WHEN I PUT THE CAR BACK IN DRIVE WITH MY FOOT STILL ON THE BRAKES, THE VEHICLE SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF ME. THIS SURGE WAS HAPPENING ON AND OFF BUT I HAVE STARTED TO NOTICE IT HAPPENING MORE OFTEN NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543281September 12, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE SHIFTING INTO REVERSE OR DRIVE GEAR THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON FOUR OCCASIONS. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10541862September 4, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, HE ATTEMPTED TO PARK BUT THE VEHICLE CONTINUED TO ACCELERATE UPON ENGAGING THE BRAKE PEDAL, CAUSING THE CONTACT TO CRASH INTO A PARKING SIGN. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS BUT TO NO AVAIL. THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 10/17/13*LJ
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537945August 29, 2013STRUCTURE:BODY
WHILE BACKING UP INTO A PARKING SPACE A WOMAN DECIDED TO WALK BEHIND MY CAR SO I TRIED TO STOP. THE CAR DID NOT STOP AND THE WOMAN HAD TO GET OUT OF THE WAY. THE CAR EVEN THOUGH MY FOOT WAS ALL THE WAY DOWN DID NOT STOP UNTIL THE CAR HIT A METAL POLE ON THE WALL OF THE PARKING GARAGE. AS OF TODAY THE CAR IS STILL HAVING PROBLEMS AND CHEVY TELLS ME IN EVERY VISIT THAT THE PROBLEMS IS SOMETHING DIFFERENT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537148August 25, 2013SERVICE BRAKES, POWER TRAIN
I DECIDED TO TRADE IN MY MALIBU AND LEASE A 2013 CRUZE FROM GLOBAL CHEVROLET, RT.22, NORTH PLAINFIELD, NJ. IN MARCH OF 2013. I BEGAN NOTICING THE PROBLEM WITHIN A FEW WEEKS. IN STOP AND GO TRAFFIC, THE CAR LUNGES FORWARD AS YOU ARE SWITCHING FROM THE BRAKE TO THE ACCELERATOR. WHILE BRAKING, THE BRAKES SEEM TO FREEZE UP AND THE CAR KEEPS ROLLING, AT TIMES 20 FEET BEFORE STOPPING. I HAD THE CAR INSPECTED BY THE DEALERSHIP AND THEY TEST DROVE THE VEHICLE AND SAID THERE WAS NOTHING WRONG; "NEW TECHNOLOGY, COMPUTERS, DOWNSHIFTING" IS HOW THEY EXPLAINED IT. I KEEP A LOG IN MY CAR TO RECORD EACH TIME THIS OCCURS, AS IT DOES NOT HAPPEN EVERY DAY. HOWEVER, IT HAPPENS ENOUGH THAT I AM CONCERNED THAT EVENTUALLY THIS SITUATION WILL CAUSE AN ACCIDENT AND SERIOUS INJURY. IT WOULDN'T SURPRISE ME THAT IN THE NEAR FUTURE THERE WILL BE A RECALL REGARDING THIS PROBLEM OR I SINCERELY HOPE THERE WILL BE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536637August 20, 2013LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT RENTED A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT HE WAS A REAR SEAT PASSENGER IN THE VEHICLE AND ATTEMPTED TO OPEN THE REAR DOOR BUT THE DOOR LOCKS WOULD NOT DISENGAGE. THE DRIVER OF THE VEHICLE ATTEMPTED TO OPEN THE DOORS FROM THE OUTSIDE, BUT THE LOCKS REMAINED ENGAGED. THE CONTACT FELT THAT THE VEHICLE FEATURE OR DEFECT WAS A SAFETY ISSUE BECAUSE IN THE EVENT OF AN EMERGENCY, THE REAR PASSENGERS WOULD BE TRAPPED INSIDE OF THE VEHICLE. THE VIN, FAILURE MILEAGE AND CURRENT MILEAGE WERE NOT AVAILABLE...UPDATED 11-18-13 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535811August 16, 2013SERVICE BRAKES, POWER TRAIN
I PURCHASED A 2013 CHEVY CRUZE ON MAY 13, 2013 TEST DROVE THE CAR AND BRAKES WENT TO THE FLOOR. SALESPERSON REFERRED IT TO THE MECHANIC. I DIDN'T EVEN MAKE IT OFF THE CAR LOT. HE SAID HE BLED THE BRAKES AND ALL IS WELL...STILL HAD TROUBLE WITH THE BRAKES AFTER I WAS AT A STOP SIGN AND MY CAR LUNGES FORWARD. I PRESSED ON BRAKES HARDER TO STOP. TOOK CAR BACK ON THE 28TH AND TOLD MECHANIC WHAT HAPPENED AND HE AGAIN CHECKED THE CAR OUT AND SAID HE COULD NOT FIND ANYTHING WRONG WITH THE CAR. HE SAID HE TESTED ANOTHER NEW MODEL AND SAID HE HAD NO PROBLEMS WITH THAT CAR. THESE MECHANICS ARE IGNORING ANY CONCERN BUYERS HAVE... PUTTING OUR LIVES AND FAMILY MEMBERS IN DANGER. THE ABOVE INCIDENT HAS HAPPENED AGAIN ON OCCASION AND THE FACT THAT THESE MECHANICS TALK DOWN TO YOU AND MAKE YOU FEEL "PLAIN STUPID" HAS PROMPT ME TO INITIATE THIS COMPLAINT IN HOPES SOMETHING GETS DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534760August 11, 2013POWER TRAIN, SERVICE BRAKES
WHEN THE VEHICLE IS IN DRIVE AND STOPPED EITHER AT A RED LIGHT OR STOPPING TO MAKE A TURN THE VEHICLE FEELS LIKE IT'S MOVING FORWARD (LUNGING FORWARD) THIS OCCURS WHEN THE BREAK IS COMPLETELY PRESSED DOWN AND THE CAR IS IN DRIVE. THE RPM GAGE WILL FLICKER UP AND DOWN AS THIS IS OCCURRING. I HAVE TAKING IT TO THE DEALER SHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. I FEEL THIS CAR IS UNSAFE TO DRIVE BECAUSE IT MIGHT CAUSE AN ACCIDENT ONE DAY. WHEN IT DOES THIS AND IM STOPPED AT A RED LIGHT I WILL HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO GET IT TO STOP DOING THIS. IT DOESN'T HAPPEN ALL THE TIME WHEN IM DRIVING BUT IT'S OCCURRING MORE COMMONLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523701July 8, 2013SERVICE BRAKES, ENGINE
I HAD THE VEHICLE SERVICED FOR OIL CHANGE AND TIRE ROTATION ON MAY 25. A FEW DAYS LATER, APPROXIMATELY JUNE 1, I NOTICED THE VEHICLE WAS VERY HARD TO STOP WHEN BACKING OUT OF MY DRIVEWAY (HAD TO PUSH DOWN VERY HARD ON THE BRAKES WHICH DID NOT SEEM TO GO TO THE FLOOR). I ALSO NOTICED THAT WHILE I WAS STOPPED AT RED LIGHTS OR BEHIND OTHER VEHICLES THE CAR WOULD LUNGE FORWARD--NOT ENOUGH TO HIT SOMEONE BECAUSE I NOTICED IT AS SOON AS IT HAPPENED. ABOUT TWO WEEKS LATER I TOOK THE CAR TO THE DEALERSHIP, JEFF WYLER CHEVROLET EASTGATE, AND ADVISED THEM OF THE PROBLEM. SOMEONE TEST DROVE THE CAR WITH ME IN THE PASSENGER SEAT, AND HE INFORMED ME THAT HE COULD FIND NOTHING WRONG WITH THE CAR. I DO NOT KNOW IF HE CHECKED ANYTHING ELSE WHILE I WAS IN THE WAITING ROOM. AT MY REQUEST, HE PROVIDED ME WITH A PRINTOUT DOCUMENTING THE VISIT. ON JULY 7, 2013, WHILE MY DAUGHTER WAS PULLING THE VEHICLE INTO OUR GARAGE, THE BRAKES FAILED AND SHE HIT MY GRANDDAUGHTER BICYCLE WHICH, IN TURN, WENT THROUGH THE DRYWALL AT THE END OF THE GARAGE. I HAVE FOUR CHILDREN LIVING AT THE HOUSE INCLUDING AN 8 AND 10 YEAR OLD. THERE IS ALSO A SIGN ON OUR STREET INDICATING A DEAF CHILD LIVES ON THE STREET (WE HAVE ONLY LIVED THERE SINCE NOV. 2012). WE ARE VERY FORTUNATE THAT A CHILD HAS NOT BEEN INJURED. THERE IS NO WAY TO ALERT THE DEAF CHILD THAT THE CAR IS COMING THEIR WAY SINCE THEY CANNOT HEAR THE HORN. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10506101June 17, 2013SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION WHEN BRAKING. *SMD THE CONSUMER STATED WHILE HE THOUGHT HE WAS STOPPED IN A PARKING LOT, WAITING FOR THE LIGHT TO CHANGE, HE APPARENTLY STEPPED ON THE BRAKES AS WELL AS THE ACCELERATOR PEDAL, WHICH CAUSED THE VEHICLE TO MOVE INTO THE INTERSECTION. APPARENTLY, HE APPLIED MORE FORCE TO THE ACCELERATOR, THAN THE BRAKE PEDAL. THE CONSUMER BELIEVED THE ACCELERATOR PEDAL WAS RAISED TOO HIGH OFF THE FLOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515067June 4, 2013SERVICE BRAKES, POWER TRAIN, ENGINE
BEST WAY TO DESCRIBE WHAT HAPPENED WAS WHEN I WAS SITTING AT THE STOP SIGN BEHIND SOMEONE, WITH FOOT ON THE BRAKE PEDAL, MY CAR WENT FORWARD ABOUT A FOOT OR SO, NO GAS ACCELERATION FROM MYSELF, I DON'T KNOW IF THE GAS WAS AUTO CONTROLLED, BUT I FELT LIKE I WASN'T PUSHING ON THE BRAKE ENOUGH EVEN THOUGH I WAS, I DID SOME INVESTIGATING AND I READ ONLINE THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR ISSUES WITH THEIR 2013 CHEVY CRUZE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513848May 28, 2013SERVICE BRAKES
I HAVE SEVERAL INCIDENTS THAT HAVE HAD OCCURRED IN A BRAND NEW 2013 CHEVY CRUZE WITH 7000 WHEN THE FIRST INCIDENT OCCURRED.. 1) THE BRAKE PEDAL TRAVELS TOO FAR BEFORE THE BRAKES ENGAGE. 2) I WAS BACKING OUT OF MY DRIVEWAY AND HAD NO BRAKES. I PUSHED THE PEDAL TO THE FLOOR AND THE BREAKS DIDN??T RESPOND. THE CAR KEPT ROLLING. I FEEL THAT THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE. I TOOK IT TO THE SERVICE DEPARTMENT 3 TIMES FOR THEM TO FIX IT. I HAD TO USE A LOAN CAR FOR 5 DAYS, AND WHEN I BROUGHT IT SEEMED LIKE THEY WOULDN'T BELIEVED WHAT I WAS SAYING. APPARENTLY THE PROBLEMS WAS FIXED, BUT A MONTH AND A HALF AFTER 3) AT VARIOUS SPEEDS, A LOUD SQUEAKING NOISE WAS EMITTED FROM THE VEHICLE WHEN ENGAGING THE BRAKE PEDAL. THE TECHNICIAN DUPLICATED THE PROBLEM; HOWEVER, HE WAS UNABLE TO PROVIDE A REMEDY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND HASN'T SOLVED THE ISSUE. AFTER 6 DAYS OF HAVING A LOAN CAR THE PROBLEM WAS NOT SOLVE. NEITHER THE MANAGERS OR CHEVROLET THE COMPANY HAVE HELP ME SOLVING THE PROBLEM. I THINK CHEVROLET IS HIDING THE FACT THERE IS AN ISSUE. I SEE A LOT OF OTHER PEOPLE COMPLAIN ABOUT THE BRAKES ON CRUZETALK.COM. I AM STUDENT AND FULL TIME WORKER AND TRAVEL IN PARKWAYS ALL THE TIME AND I DON??T FELL SAFE DRIVING THE CAR ANYMORE. AFTER BRINGING MY CAR BACK 4 TIMES ALREADY AND LEAVING IT THERE FOR FEW DAYS I ASKED THE DEALER AND THE COMPANY TO GIVE ME MY MONEY BACK ON THE CAR. IT SEEMS LIKE IF THEY DON'T WANT TO DEAL WITH THE PROBLEM AND DON'T CARE ABOUT CUSTOMERS SAFETY. PLEASE HELP ME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0