Chevrolet Bolt EUV Complaints (2023)

113 consumer complaints on file.

#11590024May 21, 2024
EXTERIOR LIGHTING, SERVICE BRAKES
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589756May 20, 2024
SERVICE BRAKES
I noticed on the steering column and "one pedal" (bumper to bumper speed) brakes, both do not activate the brake lights -- a concern for vehicles from behind to be warned of my pending slowing down speed. The potential of being hit from behind is far greater without any indication of slowing down without brake lights activated using the steering column and "one pedal" breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588118May 10, 2024
ELECTRICAL SYSTEM
Dashboard went blank for a second and reset itself twice while driving at 65 mph in the mountains of AZ, near sunset. This happened once in 18k of driving, right after infotainment system partially failed: audio failed and parts of touch screen failed to respond. Danger is in the unsuspecting driver's reaction in poor driving conditions. Call to On Star was initiated but it uses the same audio system the infotainment system uses. So On Star failed. Pulled over; restarted car several times, infotainment system was silent. 2 hours of driving in silence; parked for 2 hours; restarted car and everything was back to normal. Took it to dealer. Unable to recreate this problem. Updated software downloaded to infotainment system. No information if this fixes problems. Until we understand why infotainment problems may cause dashboard to go dark, this car is unsafe for unsuspecting drivers. My wife was driving; I in passenger seat, she won't be driving this car again until this is understood better and fixed. Thank you for your help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581624April 7, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579249March 25, 2024
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576531March 11, 2024
VISIBILITY/WIPER
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that on the driver's side, the wiper bolt had loosened causing the wiper to disassemble in multiple places and detach from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the wiper had failed and needed to be replaced. The wiper was replaced but not repaired due to the one ordered not being suitable for the vehicle. The dealer informed the contact that the arm used for the blade associated with the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575025March 2, 2024
SERVICE BRAKES
UNKNOWN Recall issue: there is a safety issue regarding the inconsistent Regen braking. Does not brake the same (or at all) when car is charged. Making it unsafe to rely on EV in braking scenarios. Braking should be the same (e.g., expected distance, hardness) whether fully charged or not. I know it is based on Regen requirements, but you can not rely on it to brake you (per expected distance) if just charged, as opposed to harder/shorter braking if battery is low, a.k.a. needing more Regen. Regen is a neat feature, but associated with inconsistent braking is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572670February 19, 2024
UNKNOWN OR OTHER
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571719February 13, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11571282February 11, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has now had five instances of phantom braking. The first time, I was in the left turning lane. A light rail type train was to the left. I was stopped waiting for the light to turn green. When the light turned green and the car in front of me started moving, I removed my foot from the brake and began to accelerate. I moved forward about 10 feet and the automatic braking system engaged at the car was stopped. There was no object or person in the path of the car. I went to accelerate again and the same thing happened. Both the passenger in the car and I were stumped. We’d never seen this happen before. The third time this happened, I was pulling into a driveway with a slight slope. There was a fence to the left and it was raining. When I was 1/2 way into the driveway, the car screeched to a stop. I’ve pulled into this driveway numerous times and this was the first phantom stop. I tried to accelerate again and it again stopped itself. Most recently (earlier this week) was the most worrisome because I was actually driving a bit faster. There were no cars, objects or people anywhere. I was going perhaps 5 mph and the car slammed to a halt. I thought the common factor was low speed and an object like the light rail or fence to the left like in the previous four instances. But, that was not the case here and it was far scarier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571026February 9, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Last month I ran out of battery before getting home when the weather was 15 degrees and windy. Without my knowledge the vehicle was heating the battery significantly reducing the remaining range, no vehicle indicator warning that the vehicle was conditioning the battery. I realized what was happening when I turned on outside venting without using heat to defrost the window and the air was hot, if I was new to the vehicle or on my first trip I would have been stranded in an area where there may not have been a place to pull off the highway. I decided to report this in case it can save even one person’s life, there is an increased danger and liability not knowing this information. As most people, I set the cruise and pay attention to the road so majority of the time you don’t see the unknown increases in the kW usage, an update should be required to show an alarm of some sort and the additional active kW consumption and expected range deduction when the vehicle is doing any kind of conditioning (heating, cooling, or maintenance). There is a battery maintenance % view that should be modified to accommodate this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570885February 8, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My husband was driving (I was the passenger). We were driving down the road normally, straight ahead,, not too close to anyone else, when suddenly the brake (or emergency brake, which is what it sounded like to me) engaged out of nowhere, throwing us forward. (My husband's foot was on the accelerator pedal, not the brake pedal.) Unlike the last two times this happened, this time the car did "beep" as if there was a potential collision, except there truly was not. We weren't going fast and had good distance from the car in front of us. Just a normal drive. Like the previous two incidents, the system corrected itself within a second or two and let us continue, but it's terrifying because the car had a mind of its own. Again, fortunately, no one rear-ended us, but it definitely could have happened if the car behind us was closer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570884February 8, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving normally at low-to-moderate speed when the brake -- or emergency brake, I'm not sure -- engaged for a moment all by itself, thrusting me forward unexpectedly. There was no "beeping" to indicate that there was any car, object or person in my way. It was temporary but terrifying. Fortunately, I was not rear-ended. This is the second time this has happened. I didn't report it at the time, but today, it happened again (I will report it under a separate incident) so this is clearly an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570360February 6, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
One pedal speed control was used to slow down and stop the car approaching a busy intersection. The car came to a complete stop and was idle at the intersection. While stopped at the red light, the car suddenly accelerated into oncoming traffic and was directly heading towards a head-on collision. The driver turned the car to the left, avoiding injury, however, a party in the other vehicle was injured. The Chevy Bolt received extensive damage and was totaled. The police filed a report and the insurance company inspected the vehicle and has taken possession of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11565208January 12, 2024
EXTERIOR LIGHTING
Brake light problems, i.e., the brake and turn signal lights are mounted on the bumper. TOO low and dangerous. Trucks and pickups especially DO NOT see these low mounted lights. I've been almost rear-ended when stopping on numerous occasions. Drivers expect to see lights at line of sight NOT at the bottom of a vehicle. The earlier versions of the Boldt had the lights higher, why this poor design? It may be legal but certainly not acceptable in today's world. This is a SAFETY issue and unacceptable. Owners are rewiring their cars (see Chevy Boldt Forum or YouTube videos) which should not have to be done on a new 2023 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562807December 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving pulling into my driveway the vehicle emergency braking engaged causing a violent sudden stop. There were no obstructions or anything that got in the way of the forward sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561707December 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Adaptive cruise failed just over 2k miles following another vehicle under 60mph and sped up to set cruise of 75 and would have hit the truck if I didn’t stop it, I took video of failure directly after the incident. First bolt EUV camera failed more than once even after it was replaced, that car was bought back under battery recall. My point is, it’s a continued issue. With lane keep assist you must always be prepared for it not to function, it doesn’t always work and have to cycle the on/off button (same with previous EUV too). While in super cruise in my current vehicle it tried to locate the left lane but a big rig was on the line and my car appeared it was going to hit the truck multiple times within a few seconds as each time I had to bring the car back to the center until I turned it off. I have parts on order but I personally don’t believe that will be the end of based upon my two vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558025December 1, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Near my work place, I drove by that intersection a numerous times. One day, when I almost finished making the left turn, it suddenly gave me collision warning and suddenly took brake on the left front wheel by itself for about 1 second. There was nothing in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557050November 27, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While merging onto a highway with a 60 mph speed limit, we got an error message that there was a propulsion system error and our speed was limited to 30 mph. Our car slowed down and could not accelerate. There was no warning before the speed was limited and no way to change course. It was Saturday night Nov. 25th and we had our one and half year old daughter in the backseat. Thank god my husband was able to react quickly and that there was shoulder for us to pull over on. Honestly we could have been killed or seriously injured. It’s a huge safety issue that the car will suddenly, without any warning, prevent you from going above a certain speed. The purpose is to protect the car, as I understand it, but there should at the very least be a countdown. I’m incredibly grateful I can report this to and that there wasn’t a tragic accident, but if this how this feature operates, it only a matter of time before there is one. Also there is less than 1000 miles on our car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554020November 7, 2023
UNKNOWN OR OTHER
Incident #23E065 Has a recall on the CHARGER and NOT the car itself. The car is not impacted but my ability to sell the car is. This needs to be changed so that I am able to sell the car, which has no defects, and is perfectly safe and drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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