Chevrolet Avalanche Complaints (2009)

96 consumer complaints on file.

#10902029August 28, 2016
UNKNOWN OR OTHER
THERE IS A CRACK IN DASHBOARD NEAR AIRBAG COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897811August 22, 2016
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING IN MULTIPLE AREAS INCLUDING THE AREA SURROUNDING THE PASSENGER SIDE AIRBAG. NOT ONLY IS THE CRACK VISUALLY UNAPPEALING BUT IT POSES A SAFETY RISK SHOULD PIECES FLY OFF IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894960August 11, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKS AROUND PASSENGER AIRBAG IF AIRBAG IS DEPLOYED BROKEN DASH WILL BECOME DANGEROUS DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892828August 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892582August 2, 2016
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INDEPENDENT DECELERATION AND STALLED WHILE DRIVING 75 MPH. THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE SENIOR ADVISER INFORMED THE CONTACT THAT GMC WAS PLANNING TO RESCIND THE RECALL FOR THE TAKATA AIR BAGS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891781July 30, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH HAS CRACKED AROUND AIR BAG. ENGINEERING DESIGN FLAW IS LIKELY TO RESULT IN INJURY OR DEATH WHEN AIR BAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870219May 22, 2016
UNKNOWN OR OTHER
DASH PLASTIC CRACKING AROUND PASSENGER AIRBAG AND THE INSTRUMENT CLUSTER. SHARP PIECES STICKING UP. CCAR WASH PERSONEL CAN GET CUT WHEN WIPING DASH DURING AUTO CLEANING AND DETAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864557May 12, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKING IN THE TYPICAL LOCATIONS THAT HAVE BEEN DOCUMENTED. ABOVE INSTRUMENT PANEL AND PASSENGER AIR BAG. I AM WORRIED THIS MAY CAUSE INJURY IF INVOLVED IN AN ACCIDENT. THE DASH MAY SPLINTER AND BECOME A PROJECTILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863814May 8, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE DIES, DOOR LOCKS START OPENING AND CLOSING, ALL DASH LIGHTS GO OFF, RADIO GOES OFF,CAR STARTS ON OWN 3 TO 6 SECONDS, DID THIS AT 60 MPH AND AT 15 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862212April 29, 2016
AIR BAGS, UNKNOWN OR OTHER
MY TRUCK HAS 2 MAJOR CRACKS ON THE DASH THAT JUST APPEARED WITHIN THE LAST 6 MONTHS. I HAVE OWNED THE VEHICLE SINCE JULY 2013. ONE IS RIGHT IN FRONT OF THE DRIVERS SEAT ON THE DASH AND CRACKS FROM MY DISPLAY BEHIND MY STEERING WHEEL ALL THE WAY TO THE WINDSHIELD. THE SECOND CRACK IN THE DASH IS IN FRONT OF THE PASSENGERS SEAT AND RUNS INTO THE AIRBAG. ALL GM MODEL SUV/TRUCKS FROM 2007-2013 ARE HAVING THE SAME PROBLEM! I DO NOT UNDERSTAND WHY GM WILL NOT RECALL THIS ISSUE. IF EITHER OF MY AIR BAGS HAVE TO DEPLOY, WE COULD GET KILLED BY THE SHARP CRACKED SHARDS BUSTING OUT OF THE DASH AND STABBING US. I BOUGHT THIS SPECIFIC VEHICLE WHEN MY FIRST BORN SON WAS 1 MONTH OLD BECAUSE I WAS DRIVING A LITTLE HONDA CIVIC AND WANTED SOMETHING SAFER FOR MY CHILD. NOW HE IS 2 1/2 AND I ALSO HAVE A SECOND SON NOW THAT JUST TURNED 6 MONTHS. I'M DISAPPOINTED IN CHEVY FOR NOT FIXING THIS PROBLEM WHEN ITS GOING TO CAUSE A DEATH! IT WOULD BE REALLY UNFORTUNATE IF MY CHILDREN OR ONE OF THEIR PARENTS GET KILLED BECAUSE OF THIS DASH ISSUE. GM WILL DO NOTHING TO FIX THE PROBLEM AND WANTS TO CHARGE 1300.00 TO FIX IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861597April 26, 2016
UNKNOWN OR OTHER
CRACK IN DASH NEXT TO THE AIRBAG. DASH BOARD BECOMES UN ATTACHED BETWEEN MOLDS, CAUSING THE AIRBAG DEPLOYMENT AREA TO BOUNCE AND BECOME UNSTABLE WHICH MAY LEAD TO IMPROPER DEPLOYMENT SINCE THE SHIFTING AND DETERIORATION OF SUPPORTIVE MOLDINGS AND PLASTICS CAN NOT SUPPORT THE DEPLOYMENT OF THE AIR BAG. THE CRACK HAPPENED WHILE THE VEHICLE WAS STATIONARY AT A STOPLIGHT ON A FULL SUN DAY, WARM DAY. MY VEHICLE HAS ONLY 18000 MIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846227March 12, 2016
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
CRACKS IN DASH COVER AROUND AIR BAG AND OVER INSTRUMENT CLUSTER. NO HARD ROAD HITS, NO JUNK ON THE DASH. HEARD A RATTLE, LOOKED UP THERE AND FOUND THE CRACKS. THOUSANDS OF INCIDENTS ACROSS INTERNET. SEAT TRACKS ROUGH SLIDING AND MOTOR FAILURE. OUTSIDE MIRROR MOTOR FAILURE. I AM THE ONLY DRIVER AND DONT MOVE SEATS MUCH. LACK OF USE KILLS MOTORS? REAR WINDOW LEAKING WATER DUE TO PLASTIC FRAME SHRINKING, CRACKING AND LEAVING A GAP. ONLY TOOK THE WINDOW OUT ONCE BEFORE FINDING IT LEAKING 2 YEARS LATER DUE TO THE PLASTIC FRAME SHRINK AND CRACK. DOOR HANDLES PAINT FALLING OFF IN FLAKES. FRONTS REPLACED BY DEALER AT 17K. 38K REAR HANDLES STARTED DOING IT. DEALERS UNWILLING TO DO ANYTHING AFTER 36K. 78K ON TRUCK NOW, MAKING LAST 575.00 PAYMENT THIS MONTH AND TRUCK NEEDS THOUSANDS IN REPAIRS. I WOULD HAVE THOUGHT BUYING A 45K TRUCK AND USING IT AS A FAMILY TRAVELER IT WOULD BE THE LAST ONE I WOULD HAVE TO BUY SINCE IT IS WELL CARED FOR. THESE TRUCKS ARE NOW KNOW FOR PROBLEMS AND LESS APPEALING. SELLING IT ISN'T EASY BECAUSE OF THESE CONTINUAL ISSUES GM FAILED TO ADDRESS. THE TRUCK WAS DISCONTINUED IN 2013 MOST LIKELY DUE TO MFG DEFECTS AND COMPLAINT RATIOS. ALL GM TRUCKS HAVE THESE ISSUES FROM 07 THROUGH 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839621March 3, 2016
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CRACKED, BROKEN DASHBOARD. CRACKED IN 2 CORNERS OF THE PASSENGER AIR BAG. CRACK GOES ALL THE WAY ACROSS TO THE DRIVERS SIDE. A SECTION AROUND THE SPEAKER HAS COMPLETELY BROKE OFF. CRUISE CONTROL NO LONGER WORKERS. SOME SPEAKERS WORK SOMETIMES, OTHER TIMES OTHER ONES WORK. MAKES HORRIBLE RATTLING SOUND. DEALERSHIP SAYS WON'T COVER IT AND A NEW DASH IS OVER $800 FOR PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825623February 11, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD - THE DASHBOARD HAS CRACKED IN 3 DIFFERENT AREAS. I AM WORRIED ABOUT THE CRACKS AND WHAT COULD HAPPEN IF THE AIRBAG NEEDED TO DEFLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820731January 17, 2016
UNKNOWN OR OTHER
I HAVE TWO CRACKS IN MY DASH, ONE AT THE TOP LEFT CORNER OF THE PASSENGER AIR BAG AND ONE OVER THE INSTRUMENT CLUSTER. I ALSO HAVE BROKEN SUPPORTS IN THE FRONT SECTION OF THE DASH. THIS IS A KNOWN ISSUE THAT IS DOCUMENTED ON A FACEBOOK PAGE CALLED "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS". THIS IS A SAFETY HAZARD IF THE AIRBAG DEPLOYS AND THE DASH BREAKS UP INTO PIECES, CREATING FLYING SHARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820613January 16, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED AND KEEPS CRACKING ONE RIGHT BY PASSENGER AIRBAG AND IT STARTED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786178October 26, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ON 10/13/2015 I TOOK MY AVALANCHE TO GALLES CHEVROLET , ALBUQUERQUE, NM FOR REPAIR OF A CRACKED INSTRUMENT CLUSTER AND FAULTY L/R DOOR LOCK ACTUATOR. I PICKED IT UP ON 10/15/2015. WHILE PARKING THE TRUCK ON 10/17/2015 I SHUT OFF THE ENGINE AND SUDDENLY THERE WAS NO POWER TO LOCK THE LOCKS WITH THE KEY FOB. IT WAS AS IF THE BATTERY I HAD HAD REPLACED NEW ABOUT 6 WEEKS PRIOR SUDDENLY WENT DEAD. THEN I HEARD A CLICKING NOISE IN THE DOORS/LOCK ACTUATORS AND SUDDENLY THE BATTERY POWER WAS RESTORED. I NEXT EXPERIENCED THIS PROBLEM WHILE DRIVING ON NEW MEXICO HWY 485 ON 10/25/2015 ONLY WORSE. WHILE DRIVING FOR ABOUT 10 MILES AT SPEEDS OF BETWEEN 35-50 MPH THE DOOR LOCK ACTUATORS LOCKED AND UNLOCKED THE DOORS NUMEROUS TIMES, THE AIRBAG, STABILATRAC, AND ABS SENSOR ALARMS KEPT ACTIVATING AND THE CRUISE CONTROL SUDDENLY DISENGAGED MANY TIMES AGAIN WHILE DRIVING. WHEN WE REACHED OUR DESTINATION ABOUT 10 MINUTES LATER I TURNED OFF THE IGNITION AND IMMEDIATELY LOST BATTERY POWER AND HEARD THE SAME CLICKING NOISES IN THE DOORS AND NEEDED A HOTSHOT FROM ANOTHER DRIVER TO GET RESTARTED. WE WERE ABLE TO DRIVE HOME IN THE DARKNESS WITH ALL EQUIPMENT AND LIGHTS WORKING WITHOUT FURTHER INCIDENT. ON 10/26/2015 I EXPERIENCED ANOTHER INCIDENT OF SUDDEN SENSOR AND LOCK ACTIVATIONS AND ALARMS WHILE DRIVING IN TRAFFIC AND THE HWY. THIS WENT ON INTERMITTENTLY FOR ABOUT 10 MINUTES AND THEN STOPPED. I HAD THE BATTERY, CHARGING SYSTEM AND FAULT CODES CHECKED BY A FIRESTONE MECHANIC 2X ON 10/26/2015 BUT NO FAULTS WERE FOUND IN THE COMPUTER AND THE BATTERY AND CHARGING SYSTEM CHECKED OUT GOOD. THE TECHNICIAN MENTIONED THAT THE ONLY POSSIBLE EXPLANATION WAS THAT THE BATTERY OR ONE OF THE COMPUTER MODULES WAS SOMEHOW LOSING ITS GROUND CONTACT BUT HE CHECKED EACH OF GROUND CONTACT WIRES AND FOUND EACH SECURELY CONNECTED. I WILL TRY TO TAKE A VIDEO OF THESE EVENTS IF IT OCCURS AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762404September 9, 2015
STRUCTURE:BODY, AIR BAGS
I HAVE THE SAME SAFETY CONCERN MANY OTHER OWNERS ARE HAVING. MY DASHBOARD IS CRACKED IN MULTIPLE SPOTS, MAINLY AROUND THE AIRBAG AND INSTRUMENT CLUSTER. I BELIEVE THIS WOULD AFFECT THE AIRBAG FROM DEPLOYING PROPERLY OR SEND SHARP PIECES OF THE DASHBOARD INTO THE CABIN IF IMPACTED. I HAVE CONTACTED GM SEVERAL TIMES WITH ZERO ASSISTANCE OR CONCERN ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746272August 4, 2015
AIR BAGS
DASHBOARD CRACKED AROUND THE AIRBAG AREA. CONCERNED OF FLYING DEBRIS IN CASE OF AN INCIDENT THAT INVOLVES AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722799June 1, 2015
AIR BAGS
INSTRUMENT PANEL "AIRBAG" WARNING LIGHT (RED CONTINUOUSLY ON) ILLUMINATED. AFTER FIRST INCIDENT INITIAL ENGINE IGNITION START BIT (BUILT IN TEST) CLEARS AIRBAG FAULT FOR NO MORE THAN 1 MINUTE EVERY START SEQUENCE AT WHICH TIME IT TRIGGERS A "RED DASH WARNING ICON LIGHT." I TOOK VEHICLE TO DEALER WHO CLAIMED NECESSARY FIX IS OWNERS RESPONSIBILITY AND EXPENSE. THEY ALSO DECLARED THEY HAD "NO KNOWLEDGE OF CHEVY AVALANCHE OR SILVERADO AIRBAG RECALLS OR ISSUES." I CALLED GM CUSTOMER SERVICE HELP LINE AND LODGED A COMPLAINT. CASE NUMBER WITH GM IS 71-148283766. GM STATED THAT THEY DID NOT FEEL RESPONSIBLE FOR THE ISSUE. BOTH THE 2007-08 CHEVY SILVERADO'S' AS WELL AS THE 2011 PLUS CHEVY AVALANCHES ARE ALL UNDER DOT TAKATA AIRBAG RECALLS. THE 2009 CHEVY AVALANCHE IS A GROWTH PRODUCT OF THE CHEVY 2008 SILVERADO!!! I BELIEVE I AM ONE OF THE TAKATA AIRBAG CUSTOMERS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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