Cadillac XTS Complaints (2016)

22 consumer complaints on file.

• #10886285July 20, 2016
  UNKNOWN OR OTHER

  WHILE DRIVING ON HIGHWAY I-5 CAR STARTED JERKING AND DID NOT WANT TO ACCELERATE WHEN I PUT MY FOOT ON THE GAS. I PULLED OVER AND RESTARTED THE CAR IT WOULD NOT GO IN GEAR AND MOVED 2-3 MILES AN HOUR AT A TIME. TRIED PUTTING IT IN REVERSE AND WOULD NOT MOVE AT ALL. I WAS NOT FAR FROM DEALERSHIP SO ON THE HIGHWAY WITH FLASHING CAUTION LIGHTS MADE IT TO DEALERSHIP. THE CAR HAS BEEN WITH THE CERTIFIED GM DEALERSHIP FOR 6 WEEKS A 2016 CADILLAC XTS WITH 1400 MILES DEALERSHIP MECHANIC STATES CAR NEEDS A NEW TRANSMISSION. GM HAS YET TO MAKE A DECISION AND WANT TO PUT A REBUILD TRANSMISSION IN THE CAR. THERE HAS TO BE A FACTORY DEFECT THAT JEAPORDIZED MY SAFETY AND OTHERS SAFETY ON THE HIGHWAY THAT GM IS NOT WILLING TO ACKNOWLEDGE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10851433March 24, 2016
  FUEL/PROPULSION SYSTEM

  ON 2/31/16 I DROVE MY NEW VEHICLE FROM MY HOME TO THE GROCERY STORE APPROX.2.5 MILES AWAY,AS I WAS PARKING MY VEHICLE IN THE H/C SPOT ,A GOOD "SAMARITAN" TAPPED ON MY WINDOW & INFORMED ME THAT MY NEW VEHICLE WAS LEAKING GAS,HE CALLED 911 TO HAVE THE FIRE DEPARTMENT CLEAN UP THE GAS SPILL,I CALLED TRIPLE AAA TO DELIVER MY NEW VEHICLE TO THE CAR DEALERSHIP IN DELRAY BEACH FLA,THEY REPAIRED THE GAS LINE IN A FEW WEEKS,HOWEVER ON 3/6/16,I WAS DRIVING TO MY SUNDAY MASS @ OUR CHURCH IN TEQUESTA FLA.WHEN THE CAR ABRUPTLY STOPPED IN THE MIDDLE OF THE DRIVEWAY@ THE CHURCH PARKING AREA AGAIN A PARISHIONER(A GOOD SAMARITAN) SIGNALED ME TO STOP BECAUSE GAS WAS LEAKING FROM BELOW MY VEHICLE,I CALLED GM ROAD SERVICE TO RETRIEVE THE VEHICLE & DELIVER IT TO THE CAR DEALERSHIP IN DELRAY BEACH FLA.THE DEALERSHIP REFUSED TO REPAIR/WORK ON THE VEHICLE UNTIL I AGREED TO PAY FOR THE REPAIR COSTS,THEY CLAIM THAT A N ANIMAL HAD CHEWED THRU THE PLASTIC GAS LINE CAUSING THE LEAK & INSISTING THAT I CALL MY INSURANCE COMPANY TO FILE A CLAIM I HAVE VERY STRONG FEELINGS THAT GM HAS USED SUBSTANDARD MATERIALS ON ONE OF THE MUST IMPORTANT PARTS ON THIS NEW VEHICLE I COULD HAVE HAD A FIRE OR BLOWN UP IN MY NEW VEHICLE I MUST TO TRAVEL BACK TO MY HOME IN RHODE ISLAND IN JUNE & I FEAR FOR MY LIFE GM DOESN'T WANT TO ACKNOWLEDGE ANY RESPONSIBILITY FOR THIS PROBLEM, MR.S

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0