Cadillac Escalade Complaints (2016)
89 consumer complaints on file.
- #11269429October 18, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE ADAPTIVE CRUISE CONTROL RADAR SENSOR WAS FOUND CRACK AFTER BEING TAKEN TO THE DEALERSHIP FOR ERROR CODE. ( THEIR WAS NO PHYSICAL DAMAGE TO THE FRONT BUMPER OR THE BOTTOM OF THE BUMPER OF THE VEHICLE. GM FAILED TO REPLACE THE PART UNDER WARRANTY BECAUSE THEY SAY THERE IS PHYSICAL DAMAGE TO THE PART NEEDED TO BE REPLACED. I BELIEVE THE PART SHOULD BE IN LOCATION WHERE ROAD DEBRIS CAN HIT THE PART. SERVICE ADVISOR HAS SAID THIS IS KNOWN ISSUE WITH THIS CADILLAC MODEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11267573October 10, 2019ELECTRICAL SYSTEM, POWER TRAIN
AROUND 20,000 MILES WE STARTED DOCUMENTING ISSUES WITH THE DRIVE TRAIN BY TAKING IT INTO THE DEALERSHIP BUT WE HAD HAD THESE ISSUES PRIOR TO THE 20,000 MILE MARK. WHEN YOU WOULD BE TRAVELING AROUND 20 MPH AND TRAFFIC WOULD SLOW DOWN NEARLY COMING TO A STOP AND THEN SPEEDS WOULD PICK UP BACK AND YOU BEGAN TO ACCELERATE IT WOULD SHIFT WITH HARD THUD INTO GEAR. ALSO WHEN PLACING THE CAR IN REVERSE FROM PARK OR FROM REVERSE INTO DRIVE IT WOULD LUNGE FORWARD. WHEN AT A COMPLETE STOP AND SLOWLY REMOVING YOUR FOOT FROM THE BRAKE IT WOULD LUNGE FORWARD AS WELL. WE HAVE TAKEN IT INTO THE DEALERSHIP FOR THESE ISSUES A MINIMUM OF SIX TIMES WITH THE FOLLOWING OUTCOMES: 1) CANNOT DUPLICATE ISSUE 2) THEN DUPLICATED IT WAS A SOFTWARE ISSUE AND THEY UPDATED THE SOFTWARE 3) THIS IS JUST HOW THE TRANSMISSION SHIFTS - THIS IS NORMAL. THE SAME ISSUES ARE STILL OCCURRING AND MORE CONSISTENTLY WITH NO RESOLUTION FROM TWO DIFFERENT CADILLAC SERVICE DEPARTMENTS. THEN TWO WEEKS AGO THE MAIN SCREEN FOR AUDIO/THERMOSTAT/ NAVIGATION WENT COMPLETELY BLACK WHILE THE CAR WAS ON. COULD NOT CONTROL ANY OF THE AUDIO, THERMOSTAT, NAVIGATION - TRIED PRESSING THE HOME BUTTON, CONTROLS ON THE STEERING WHEEL. I TOOK A VIDEO OF THIS FOR PROOF IT HAPPENED BECAUSE I KNEW THEY WERE GOING TO TELL ME THEY COULDN'T DUPLICATE THIS. IN ADDITION, THE BLUETOOTH WOULD DISCONNECT MY PHONE INTERMITTENTLY THEN RECONNECT A FEW MINUTES LATER ALL ON ITS OWN. THE THERMOSTAT DISPLAY WILL SAY ITS 76 DEGREES BUT WILL BLOW COLD AIR ON MY MORNING 20 MINUTE DRIVE TO WORK. THIS IS OUR SECOND CADILLAC ESCALADE ESV. OUR FIRST 2004 IS STILL ON THE ROAD WITH MY DAUGHTER NOW DRIVING IT, I WISH I WOULD HAVE KEPT IT INSTEAD OF BUYING THIS ONE AS WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. MY HUSBAND AND I HAVE PURCHASED 5 GM VEHICLES SINCE 1995 AND ARE SO DISAPPOINTED THAT OUR MOST EXPENSIVE PURCHASE TO DATE IS RIDDLED WITH ISSUES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256675September 19, 2019AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 42 MPH, THE CONTACT NOTICED ANOTHER VEHICLE TRAVELING IN THE WRONG DIRECTION AND HEADING TOWARDS HIM. THE CONTACT SWERVED TO THE LEFT TO AVOID THE VEHICLE. AS A RESULT, THE CONTACT DROVE OFF THE ROAD AND STRUCK A LARGE ROCK IN A NEARBY LAWN. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. PARTS OF THE VEHICLE'S FRONT END WAS NO LONGER ATTACHED TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED INJURIES TO THE BACK AND ARM, BUT MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE SCHEDULED APPOINTMENT DATE FOR THE REPAIR WAS AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11243715August 13, 2019EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. EVERY TIME THE CONTACT PARKED AND LOCKED THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO ED MORSE CADILLAC TAMPA (101 E FLETCHER AVE, TAMPA, FL 33612, (813) 556-7287) FOUR TIMES WHILE UNDER THE WARRANTY. THE DEALER REPLACED THE SENSOR UNDER THE BRAKE PEDAL TWICE. DURING THE THIRD VISIT, THE DEALER REPLACED THE WIRES AFTER SPEAKING WITH THE MANUFACTURER; HOWEVER, THE FAILURE STILL PERSISTED. DURING THE FOURTH VISIT, THE DEALER KEPT THE VEHICLE FOR 28 DAYS, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS INVALID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221758June 21, 2019POWER TRAIN
THE 8 SPEED TRANSMISSION HAS BEEN JERKY AT SLOW SPEEDS FROM ALMOST DAY ONE. BUT AFTER 30,000 MILES IT HAS BECOME WORSE. AT TIME AFTER STARTING THE VEHICLE AND PLACING INTO GEAR IT WILL SUDDENLY AND VIOLENTLY LUNG FORWARD OR REVERSE, WHEN ACCELERATING FROM A SLOW SPEED IT WILL STALL ABRUPTLY, TWICE CAUSING AN ENGINE CODE. TWO DEALERS HAVE TRIED TO FIX IT, BUT HAVEN' BEEN ABLE TO. THIS SEEMS TO BE A MUCH BIGGER PROBLEM RELATED TO THE 8 SPEED TRANSMISSION IN GENERAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221462June 20, 2019ENGINE, POWER TRAIN, STEERING
CAR HAS WHAT IS CALLED THE "CHEVY SHAKE" WHICH EFFECTS ALMOST ALL MODELS FROM 2015-2017. CAR SHAKES VIOLENTLY AT TIMES. PAID FOR REPAIRS. THIS SHOULD BE A RECALL AS IT IS WITH OTHER ESCALADE MODELS AND GM MODELS OF THE SAME CHASSIS..CAR HAS EXTREME RUMBLE AT TIMES AND IS DIFFICULT TO STEER. WHILE IN MOTION AT SPEEDS OF 45-70 THIS HAPPENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220471June 16, 2019POWER TRAIN
MY VEHICLE HAD ABOUT 46600 MILES. TODAY WHILE ON A VERY BUSY INTERSTATE, THE CAR STARTED SHAKING REALLY BAD. IT FELT LIKE I WAS GOING OVER BUMPS. THIS IS A VEHICLE I BARELY DRIVE AS I HAVE ANOTHER VEHICLE FOR MY PRIMARY USE. I PURCHASED THE VEHICLE BRAND NEW WITH 10 MILES IN MARCH OF 2016. THERE'S NO EXCUSE WHY THIS CAR SHOULD HAVE ISSUES WITH THE TRANSMISSION OR ANY OTHER ISSUES. I PLAN ON TAKING THE VEHICLE TO CAPITAL CADILLAC FIRST THING ON WEDNESDAY. I DID SOME RESEARCH AND FOUND THAT I'M NOT THE ONLY ONE WITH THIS ISSUE. HOPEFULLY THIS WILL BE COVERED UNDER MY WARRANTY. I ALMOST PULLED OVER DUE TO THE SHAKING. IT WAS A VERY SCARY EXPERIENCE WITH MY KIDS RIDING WITH ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11218993June 10, 2019SUSPENSION
2016 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO VIOLENT SHAKING WHEN TRAVELING 40-80 MPH. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VEHICLES REPAIR COST. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11205763May 6, 2019ENGINE, POWER TRAIN, STEERING
TOOK CAR IN FEB 2019 TO REPAIR TORQUE CONVERTER. WAS REPLACED AND NOW IS BACK TO SHAKING AT RANDOM TIMES. THIS SHOULD BE A RECALL AS CADILLAC HAS NUMEROUS PROBLEMS WITH POWERTRAIN ON ESCALADES FROM 2015-17.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11195909April 12, 2019POWER TRAIN
PURCHASED 2016 CADILLAC ESCALADE ESV FOR MY WIFE ON OUR 10 YEAR ANNIVERSARY. CAR WAS EVERYTHING WE DREAMED OF UNTIL AROUND 15K MILES. BETWEEN 40-50MPH STARTED NOTICING A CONSTANT SHUTTER. THE ENTIRE VEHICLE WOULD DRIVE LIKE WE WERE DRIVING OVER THE WARNING BUMPS ON SIDE OF ROAD. IN THE SAME TIME FRAME WE STARTED NOTICING THE VEHICLE WOULD SHIFT HARD FROM PARK TO REVERSE AT VARIOUS TIMES. CONTACTED DEALER AND SCHEDULED A APPOINTMENT. AFTER HAVING VEHICLE FOR A COUPLE DAYS I WAS CALLED TO PICK UP. ONCE THERE I WAS TOLD THERE WAS NO ISSUE OR THEY COULD NOT DUPLICATE. I INSISTED THERE WAS A PROBLEM AND WENT FROM SERVICE TO SALES PERSON WHO HAS SOLD ME MY LAST 4 VEHICLES. HE TALKED WITH TRANSMISSION SPECIALIST AND SAID HE KNEW WHAT TO DO. SO THEY FLUSHED THE TRANSMISSION FLUID. I WAS CONCERNED BECAUSE THAT IS A 40K MILE REQUIREMENT, NOT 15K MILE. I WAS INFORMED THAT FROM TIME TO TIME THE FLUID FROM FACTORY IS INCORRECT. SO I ACCEPTED. 2ND TIME SAME SHUTTER AND FLUID FLUSHED AGAIN 3RD TIME SAME SHUTTER, SHIFTS HARD, JERKING, VIBRATION WHEN IDLE, FUEL MILAGE DECREASE AND POWER LOSS AND HESITATION WHEN TRYING GO. CHANGED TORQUE CONVERTER AND FLUSHED FLUID AGAIN. REPROGRAMMED TRANSMISSION. 4TH TIME SAME SHUTTER AND VIBRATION. CHANGED FLUID, REPLACED MOTOR MOUNTS. NOTHING TO THE HESITATION OR HARD SHIFTING. FINAL TIME HAVE BEEN TOLD NOTHING CAN DUPICATE. WE ARE STILL HAVING SHUTTER AND THE WORST OF ALL IS THE HESTIATION. CAR IS CURRENTLY PARKED AND WILL REMAIN PARKED. IT IS A SAFETY CONCERN AND WE WILL NOT PUT INNOCENT LIVES AT STAKE FOR A CAR NOT OPERATING AS DESIGNED. I SEEKED ASSISTANCE FROM DEALER AND GM SEVERAL ATTEMPTS. CURRENTLY HAD TO SEEK A LAWYER TO ASSIST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11174440February 5, 2019ENGINE
FROM OWNER: CAR BEGINS TO SHAKE VIOLENTLY AT RANDOM TIMES WHILE GOING 50-70 MPH. HAVE TO PULL OVER TO GET TO STOP. NO OVERHEATING TO ENGINE OR ISSUES WHEN CAR IS RESTARTED. FAULTY TORQUE CONVERTOR. HAVE AT CADILLAC DEALER NOW. SAYING IT IS NOT COVERED BY THE RECALL FOR THE TORQUE CONVERTOR ON OTHER 2015-17 ESCALADES. THIS SHOULD BE COVERED UNDER RECALL AS GM HAS MADE SO MANY FAULTY TORQUE CONVERTORS IN THOUSANDS OF ESCALADES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11172849January 29, 2019ENGINE
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE SHAKING BECAME MORE VIOLENT WHILE APPROACHING 70 MPH. THE CONTACT HAD TO PULL OVER ONTO THE SHOULDER TO REDUCE THE SHAKING. AFTER WAITING A WHILE, THE CONTACT PROCEEDED TO DRIVE, BUT THE SHAKING CONTINUED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALEXANDER CADILLAC (1501 VENTURA BLVD #101, OXNARD, CA 93036, (805) 202-4495) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE MECHANIC DEEMED THE VEHICLE SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,550.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11144598October 31, 2018ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
THIS VEHICLE IS ABOUT TO SHAKE ME OUT OF IT. THE SUN ROOF EVEN SHAKES AT ALL SPEEDS AND AT ALL TIME. A $50.000.00 PIECE OF JUNK. I'M EMBARRASSED TO LET SOMEONE RIDE WITH ME. IT'S UNSAFE!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11143576October 28, 2018SEATS
FRONT DRIVER AND PASSENGER SEAT HEADREST BUILT IN WITH NON ADJUSTABLE SHAPE. DRIVER'S HEAD TOUCHES TO HEADREST WHILE SITTING ON DRIVE POSITION WHICH CREATES VERY UNCOMFORTABLE BODY POSTURE SHORTLY AFTER NECK PAIN STARTS. HOWEVER, REAR PASSENGER SEATS HAS NORMAL HEADREST BUILT IN WITH NO SEATING PROBLEM. THIS IS VERY DISTURBING ISSUE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11129359September 13, 2018POWER TRAIN
KNOWN TRANSMISSION ISSUE WHICH CAUSES THE VEHICLE TO TO BUCK AND SURGE WHEN YOU PULL UP TO TA STOP LIGHT, STOP SIGN, ON HIGHWAY,OR IN TRAFFIC. EXTREMELY DANGEROUS. DEALER STATES THAT THIS IS A KNOWN CONDITION WITH NO FIX. DEALER DESCRIBES ISSUES WITH SOME VEHICLES WORSE THAN OTHERS. GENERAL MANAGER OF COLONIAL CADILLAC WOBURN MA 781-935-7000 (BRET DOUGLAS) STATES THAT HE HAS DRIVEN VEHICLES WITH SAME ISSUES AND THERE IS NO FIX. IT WAS CORRECTED IN THE 2018 VEHICLES BY GOING TO A 10 SPEED TRANSMISSION. OUR VEHICLE HAS BEEN IN FOR SERVICE MULTIPLE TIMES WITHOUT ANY SUCCESS IN A REPAIR. WE ARE AFRAID TO DRIVE THE VEHICLE AS IT SURGES FORWARD AT ANY GIVEN MOMENT. CONTACTED CADILLAC AND THEY ARE UNWILLING TO DO ANYTHING TO HELP WITH THE ISSUE. THEY ARE CONCERNED THAT THIS WOULD START THEM DOWN A SLIPPERY SLOPE FOR REPAIRING MANY 2015,16,17'S THAT HAVE THE SAME ISSUE. YOU ONLY HAVE TO GOOGLE THE ISSUE TO SEE THAT MANY GM OWNERS ARE DEALING WITH THIS SAME ISSUE. THIS IS A SAFETY ISSUE THAT NEEDS TO HAVE A RESOLUTION. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS TRANSMISSION ISSUE. PLEASE HELP
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11063822January 19, 2018VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE ATTEMPTING TO OPERATE THE HEAT IN THE VEHICLE, THE CONTACT WAS CONCERNED THAT THE DEFROSTER WOULD FAIL TO OPERATE DUE TO INCLEMENT WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENICK CADILLAC (1100 EUCLID ST, FULLERTON, CA 92832, (714) 888-4503) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621, (866) 894-7589) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11062654January 14, 2018STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
COLLISION ALERT ON WHILE IN PARK. THEY ALSO FLASH FAINTLY WHILE DRIVING WITH NOTHING IN FRONT. ALL SENSORS CLEAR OF DEBRIS. THIS IS A RECURRENT ISSUE FOR WHICH I WAS TOLD IT WAS CUE RELATED AND THAT REPLACING THE CUE WOULD FIX. (RECURRENT ISSUE) SERVICE PERSON WAS ABLE TO SEE THIS PROBLEM AS IT HAPPENED ISSUES WITH MY ESCALATE WHICH INCLUDE THE COLLISION ALERT DISPLAYING ( FLICKERING ) ONGOING. HARD TO TAKE PICTURES AS IT HAPPENS WHILE DRIVING TRANSMISSION BANGS LOW SPEED (RECURRENT ISSUES) VEHICLE LOCKED ITSELF WITH THE KEYS INSIDE. MY WIFE HAD TO CALL ME TO GET THE SPARE SET AND UNLOCK THE TRUCK. THEFT ATTEMPTED WARNING LIGHT THAT WAS TRIGGERED WHILE I WAS DRIVING AND COLLISION LIGHTS WERE BEING TRIGGERED AS WELL I HAVE ADDITIONAL DOC I COULD SEND BU THIS SYSTEM ISN'T ALLOWING IT. THANK YOU FERNANDO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11042288November 2, 2017ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
I PURCHASED A NEW VEHICLE A LITTLE OVER A YEAR AGO, PICKED IT UP AT 4PM, ON MY DRIVE HOME I NOTICED A VIBRATION WHEN DRIVING AT SPEEDS FROM 35 MILES PER HOUR PLUS. THE VIBRATION INCREASES WITH SPEED. I BROUGHT IT BACK TO THE DEALER THE NEXT MORNING ON SATURDAY AT 8AM. I WAS ASKED TO DROP IT OFF DURING THE WEEK, WHICH I DID. THEY REPLACED 4 TIRES. THIS DID NOT CORRECT THE PROBLEM. I BROUGHT IT BACK AGAIN A FEW WEEKS LATER, TWO TIRES WERE REPLACED A SECOND TIME. I STILL HAD THE SAME PROBLEM. I BROUGHT IT BACK AGAIN, THE 3RD TIME THEY REPLACED ON TIRE. IT DID NOT CORRECT THE VIBRATION. I NOW HAVE MY VEHICLE IN FOR SERVICE AGAIN, THEY REPLACED THE DRIVE SHAFT. I JUST RECEIVED AN EMAIL FROM THE SERVICE MANAGER INFORMING ME THE DRIVE SHAFT REPLACEMENT DID NOT CORRECT THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11032768October 10, 2017WHEELS, ENGINE
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY CADILLAC (3377 SATELLITE BLVD, DULUTH, GA 30096, PHONE NUMBER: (770) 680-7000) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD CALL HIM BACK AND OPENED CASE NUMBER: 82691800383. THE APPROXIMATE FAILURE MILEAGE WAS 26,549.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992105May 30, 2017STEERING
MY VEHICLE PULLS TO THE LEFT AGGRESSIVELY NONE STOP AND ITS BAD ENOUGH TO WERE YOU TAKE YOUR EYES FOR A SECOND TO LOOK AT THE FUEL GAUGE AND YOU ARE ALREADY IN THE MIDDLE OF THE OTHER LANE. THE CADILLAC DEALERSHIP HAS PERFORMED WORK ON IT AND REPLACED PARTS,IN A FEW WORDS THEY TOLD ME..WE HAVE DONE OUR BEST. AS OF TODAY 5/29/2017 I AM STILL FIGHTING WITH MY STEERING TO KEEP MY VEHICLE IN LANE. THANKS FOR LOOKING INTO THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0