Cadillac Escalade Complaints (2008)

150 consumer complaints on file.

#11244489August 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CADILLAC (1584 US-22, WATCHUNG, NJ 07069, (908) 747-4356) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243743August 13, 2019
AIR BAGS
NOTHING HAPPENED I WANT THIS FIXED BEFORE IT DOES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243169August 12, 2019
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
HEATED SEAT CONTROL MODULE CONNECTION OVERHEATED AND COMPLETELY MELTED ON DRIVERS SIDE AND THERE WAS NO INDICATION THAT THIS HAD TAKEN PLACE NOR HAVE I EVER RECEIVED ANY TYPE OF WARNING FROM GM THAT THIS HAS HAPPENED TO A GREAT NUMBER OF OTHER CUSTOMERS HAVING THIS SAME POOR ELECTRICAL ISSUES THAT MOST ENDED UP STARTING A FIRE. I WAS HAVING MY OIL CHANGED AT THE GM DEALERSHIP, AND ASKED THEM TO CHECK AS TO WHY MY HEATED SEATS WERE NO LONGER WORKING. THE PASSENGER SEAT WAS PARTIALLY MELTED, SO IT COULD HAVE STARTED A FIRE AS WELL. THE REPAIR COST FOR THIS PROBLEM WAS ABSOLUTELY RIDICULOUS AND I WASN'T ABOUT TO PAY JUST FOR THE SAME THING TO HAPPEN AGAIN OR CONSTANTLY WORRY IF REPAIRED, WAS IT GONNA CAUSE A FIRE NEXT TIME. I STILL ENDED UP PAYING TO HAVE THEM SEARCH THE PROBLEM AND PAY TO DISCONNECT THE MODULE COMPLETELY. $800 PLUS DOLLARS TO REPAIR , MOSTLY LABOR DUE TO THE FACT THAT THEY WOULD HAVE TO REMOVE THE SEAT TO REPLACE THE MODULE. HA!, THEY DISCONNECT THE BURNT UP MODULES WITHOUT TAKING MY SEAT OUT, SERIOUSLY??? SHOULD I BE WORRIED ABOUT THE HEATED STEERING AS WELL?!?!. AFTER REVIEWING HOW MANY PEOPLE HAVE HAD THE SAME CIRCUMSTANCE , CADILLAC SHOULD BE DOING SOMETHING ABOUT THIS. YOU CAN BET THAT I'M VERY FURIOUS ABOUT THIS AND I EXPECT AN ANSWER BACK WITH AN EXPLANATION. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231643July 13, 2019
EXTERIOR LIGHTING
SEEMS TO GET MOISTURE IN HEAD LIGHT AND I HAVE TO KEEP REPLACING THE BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230121July 8, 2019
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE EQUIPPED WITH DURATURN MOZZO TIRES, SIZE: 295/35R24 (NA). WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE AND WOBBLE. THE CONTACT NOTICED METAL STICKING OUT OF ONE OF THE TIRES AND THAT THE TIRES EXPANDED AND FLATTENED. THE TIRES WERE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TREAD SEPARATED FROM THE TIRES. ALL FOUR TIRES WERE CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 112,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221863June 22, 2019
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE FROM 4 ACES AUTOMOTIVE IN LITHONIA. THEY BOUGHT THE CAR AT AN AUCTION ON MAY 27TH 2019 WITH 230,000 MILES ON IT AND THEN MIRACULOUSLY ON MAY 30TH 2019 THE CAR PASS EMISSIONS WITH ONLY 98000 MILES ON IT. THEY ARE TAMPERING WITH THE ODOMETERS AND SELLING CARS BY SNEAKING IN AN ODOMETER DISCREPANCY FORM WHILE YOU ARE SIGNING THE PAPERWORK WITHOUT MENTIONING IT OR DISCLOSING ANY INFORMATION REGARDING THE MILEAGE BEING WRONG. THEY TOLD ME I COULD CALL THE PRESIDENT THE UNITED STATES FOR ALL THEY CARE BECAUSE THEY MAKE MORE MONEY SUING PEOPLE THAN THEY DO SELLING CARS. THEY STATED THAT THEIR CONTRACTS ARE BULLETPROOF AND THEREFORE I WILL NOT WIN A CASE AGAINST THEM. I AM REPORTING THEM FOR FRAUD THIS IS A FELONY IN ALL STATES YOU CANNOT TAMPER WITH ODOMETERS. THEY ARE STATING THAT I WILL NOT GET A REFUND FOR THE HALF DEPOSIT I PUT DOWN EVEN THOUGH THEY LIED ABOUT THE ODOMETER, I HAVE ALREADY SPOKEN WITH MY BANK AND THE POLICE AND THEY STATED THAT THIS IS ILLEGAL AND THAT I NEED TO REPORT HIM TO EVERY AGENCY I CAN TO TRY AND PREVENT OTHER PEOPLE FROM HAVING TO GO THROUGH WHAT I'M GOING THROUGH RIGHT NOW. I HAVE INCLUDED THE CARFAX THAT SHOWS THE MILEAGE ON THE 27TH OF MAY BEING 230,000 MILES AND THEN AFTER THEY PURCHASED THE VEHICLE IT SHOWS THAT THE EMISSIONS WAS DONE ON MAY 30TH AND THE CAR ONLY HAD 98000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209470May 23, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED AUTONATION CADILLAC WEST PALM BEACH AT 561-291-8073 (LOCATED AT 2101 45TH ST, WEST PALM BEACH, FL 33407) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204083April 27, 2019
AIR BAGS
TAKATA RECALL: TRYING TO GET AIR BAGS REPLACED BUT GM/CADILLAC MAINTAINS THERE ARE NO REPLACEMENT PARTS AVAILABLE! I LIVE IN HIGH HEAT, HIGH HUMIDITY AREA AND ACCORDING TO REPORTS AT SEVERE RISK! DEALER WILL NOT SUPPLY A LOANER VEHICLE WHILE WAITING ON PARTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202969April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT PANEL GOES IN & OUT. CAN'T TELL HOW FAST YOU'RE GOING, WHAT GEAR YOU'RE IN, WHETHER YOU'RE IN PARK REVERSE DRIVE. WAS TOLD PREVIOUS RECALL 08V441000 WAS ISSUED 8/28/2008 ADDRESSED THIS ISSUE. DON'T FEEL SAFE DRIVING. DEALER CAN'T GET NEW PART TO REPLACE ELECTRICAL PROBLEM. INSTRUMENT PANEL CLUSTER WILL GO OUT WHILE YOU ARE DRIVING ALONG OR PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192102March 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
MY TRUCK NORMAL DRIVING AND A FEW MILES LOOSE POWER METERS GO UP AND DOWN LOOOSE POWER TRAIN CONECTION THIS TRUCKS ON PARTICULAR HAS ELECTRIC PROBLEMS GROUND PROBLEMS I NEED TO STOP TURN OFF THE KEY AND TURN ON AGAIN CHECK ENGINE LIGHT GO ON AND YOU CAN SEE TONS OF VIDEOS ON YOU TUBE VERY DANGEROUS IF YOU DRIVING ON A HIGHWAY . I REALLY CONCERN ABOUT THAT AND THE DEALERS KNOW THE PROBLEM AND DOESN"T MAKE A MASSIVE RECALL ON THAT I JUST REPORT THAT IF I HAD A ACCIDENT I REPORT ON THE NHTSA PAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181214February 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEWELL CADILLAC OF GRAPEVINE (1001 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 912-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174534February 5, 2019
AIR BAGS
RECALLED TAKATA AIRBAGS FROM GM & NOTHING HAPPENING... NOTHING HAS HAPPENED YET...ARE THEY WAITING FOR PEOPLE TO DIE FROM THESE INFLATORS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172516January 28, 2019
AIR BAGS
MY AIR BAGS HAVE BEEN RECALLED AND NO REPLACEMENT FOR OVER 4 YEARS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172524January 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). OCEAN CADILLAC (1000 KANE CONCOURSE, BAY HARBOR ISLANDS, FL 33154, 786-627-6579) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170048January 14, 2019
ELECTRICAL SYSTEM, SEATS
HEATED SEAT CONTROL MODULE CONNECTION OVERHEATED FROM POOR ELECTRICAL CONNECTION AND STARTED FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166635January 12, 2019
UNKNOWN OR OTHER
WE ARE CONCERNED ABOUT A SAFETY ISSUE WITH A CRACKED DASHBOARD AND DEPLOYMENT OF THE TAKATA AIRBAGS. ON JANUARY 8, 2019, TWO, LONG, WIDE CRACKS APPEARED IN THE PASSENGER DASHBOARD FROM THE WINDSHIELD VENT TOWARD THE GLOVE COMPARTMENT. THEY WERE ABOUT 6' LONG. BENEATH THE CRACKS ONE COULD SEE A LIGHT TAN, SOFT LOOKING ITEM. THE NEXT DAY A SIMILAR CRACK APPEARED ON THE DRIVER DASH. THE VEHICLE WAS PARKED IN THE GARAGE LIKE IT HAS BEEN EVERY DAY AND NIGHT. IT HAS ABOUT 72,000 MILES; WE ARE THE 2ND OWNER AND PURCHASED IT IN 2009 WITH ABOUT 7,000 MILES. BECAUSE THE VEHICLE IS LISTED AS PART OF THE TAKATA AIRBAG RECALL, WE ARE CONCERNED ABOUT THE CRACKS AND WHAT MAY HAVE CAUSED THEM. COULD IT BE A PARTIAL INFLATION? AND WILL THERE BE FLYING SHARDS OF PLASTIC DASH DURING AN INFLATION OF THE BAGS. THE CAR IS LISTED IN THE NHTSA RECALL 16V381; MANUFACTURE RECALL NUMBER 2049151. THE REMEDY IS NOT YET AVAILABLE. ON OR ABOUT DECEMBER 29,2016, GM OFFERED TO COVER THE ESTIMATED $1,082.78 REPAIR OF A CRACKED DASHBOARD IN A 2011 GMC YUKON DENALI IN TATE COUNTY, MISSISSIPPI. LANDERS BUICK GMC IS THE POINT DEALERSHIP FOR MID-SOUTH GM CRACKED DASHBOARD COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163626December 27, 2018
SEATS
USING REMOTE START CAUSED THE HEATED SEATS TO BURN OUT. THERE WAS AN ODOR OF ELECTRICAL BURNING. THE CONTROL MODULE UNDER THE PASSENGER SEAT HAS VISIBLE SIGNS OF BURNING OR BURNT OUT. THIS IS A VERY COMMON PROBLEM AND THERE SHOULD BE A RECALL AS THIS IS CLEARLY A FIRE HAZARD. VEHICLE WAS STATIONARY AND REMOTE START USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163344December 25, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153575November 25, 2018
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED AND RESEARCHING THE PROBLEM, I FOUND THAT THIS IS A COMMON PROBLEM WITH GM VEHICLES MY YEAR MODEL AND AFTER. THE VEHICLE IS GARAGE KEPT AND IS NOT EXPOSED TO DIRECT SUNLIGHT OR EXTREME COLD TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132440October 1, 2018
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO SUPPLY THE PART FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BEYOND A THREE YEAR PERIOD. THE DEALER (CAPITAL CADILLAC OF ATLANTA, 2210 COBB PKWY SE, SMYRNA, GA 30080, (770) 884-7397) CONFIRMED THAT THE PART WAS UNAVAILABLE. IN ADDITION, THE ENGINE WARNING INDICATOR KEPT RANDOMLY ILLUMINATING. IN PREVIOUS REPAIRS, THE DEALER REPLACED THE ALTERNATOR ASSEMBLY AND REPLACED A CABLE FOR THE SERVICE CHARGING SYSTEM DUE TO A CONSTANT LOSS OF POWER. THE FAILURE HAD NOT BEEN DIAGNOSED BY THE DEALER; HOWEVER, THE CONTACT HAD A DIAGNOSTIC TROUBLE CODE READER THAT PRODUCED A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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