Cadillac Escalade Complaints (2004)

81 consumer complaints on file.

#10489414December 20, 2012
SERVICE BRAKES
A CAR TRAVELING DIRECTLY IN FRONT STOPPED SUDDENLY WHEN A TRAFFIC CHANGED TO YELLOW, TRAVELING WEST ON LEESBURG PIKE (VA-286) NEAR STERLING VA. TOWING A TRAILER, I HAD TO BRAKE HARD TO AVOID REAR ENDING. THE BRAKES INITIALLY WORKED NORMALLY, AND I SHOULD HAVE BEEN ABLE TO STOP SAFELY. THEN THE PEDAL SUNK TO THE FIREWALL AND WARNING LIGHTS & MESSAGES APPEARED. I SOUNDED THE HORN AND THE CAR IN FRONT MOVED TO GIVE ME SPACE TO COMPLETE THE STOP UNDER MANUAL BRAKING, WHICH IS PRONE TO SKIDDING WITHOUT MODULATION OR TRACTION CONTROL. ONCE GETTING THE TRUCK TO A SHOP, IT WAS DETERMINED THAT THE LEFT REAR BRAKE LINE HAD BURST, AND THAT ALL THE LINES SUFFERED HEAVY CORROSION. I'VE READ THERE HAS BEEN INVESTIGATION OF BRAKE LINE CORROSION ON GM TRUCKS, IT SEEMS MINE IS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487676December 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND PARKED IT. THE VEHICLE WAS LATER TOWED TO A CERTIFIED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479405October 9, 2012
SERVICE BRAKES
MY WIFE HAD JUST LEFT THE PARKING LOT APPROACHING THE TRAFFIC LIGHT SHE STEPPED ON THE BRAKE THE PEDAL WENT ALL THE WAY TO THE FLOOR, THE VEHICLE WOULD NOT STOP SHE WENT THROUGH THE RESD LIGHT AND COASTED UNTIL THE VEHICLE STOPPED. LUCKILY SHE DID NOT HAVE AN ACCIDENT, AFTER CHECKING TO SEE WHAT WAS WRONG, BRAKE FLUID WAS LEAKING UNDER THE VEHICLE TOWARDS THE REAR DIFFERENTIAL, THE BRAKE LINES WERE RUSTED, CORRODED, AND LEAKING EVERY TIME THE BRAKE WAS APPLIED, THE ENTIRE UNDER CARRIAGE OF THE VEHICLE LOOKED LIKE A FIFTY YEAR OLD VEHICLE I'VE NEVER SEEN ANY THING LIKE THIS IN ALL MY LIFE. I THOUGHT BRAKE LINES WERE MADE TO OUT LAST THE VEHICLE. I DID SOME RESEARCH AND FOUND OUT THAT A GROWING NUMBER OF SUV OWNERS ARE EXPERIENCING THEN SAME PROBLEM. I THINK THIS IS A MAJOR SAFETY ISSUE, I JUST NEED MY VEHICLE TO BE REPAIRED WITH GENUINE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477842October 1, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2004 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE LINE. *TGW THE CONSUMER STATED WHEN HIS WIFE APPLIED THE BRAKE, THE PEDAL WENT TO THE FLOOR, AND THE VEHICLE DID NOT STOP. SHE WENT THROUGH A RED LIGHT AND COASTED UNTIL THE VEHICLE FINALLY STOPPED. THE CONSUMER DISCOVERED BRAKE FLUID LEAKING UNDER THE VEHICLE TOWARD THE REAR DIFFERENTIAL, AND THE BRAKE LINES WERE SEVERELY RUSTED, TO THE POINT OF CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465859July 16, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE BOOST VALVE WOULD HAVE TO BE REPLACED BECAUSE IT WAS LEAKING BRAKE FLUID. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458347May 14, 2012
SERVICE BRAKES
LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436436November 19, 2011
AIR BAGS
I WAS IN AN MVA ON NOV. 1, 2011 THAT TOTALED MY 2004 ESCALADE. NONE OF THE AIRBAGS DEPLOYED, DESPITE DAMAGE TO ALL SIDES OF THE AUTOMOBILE, INCLUDING FRONT END IMPACT. THE CAR ACTUALLY ROLLED. THE FRAME WAS BENT AND THE FRONT HIT AN EMBANKMENT NOSE FIRST WITH GREAT IMPACT. I SUFFERED SEVERAL INJURIES, INCLUDING HEAD TRAUMA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10394245April 4, 2011
VEHICLE SPEED CONTROL
SPEEDOMETER, TACH AND OIL PRESSURE GAUGE DO NOT WORK ON 2004 CADILLAC ESCALADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386829March 8, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 65-75 MPH, THE CONTACT FELL ASLEEP. THE VEHICLE DRIFTED OFF THE ROAD AND CRASHED INTO A BRIDGE BARRIER. THE CONTACT SUSTAINED A BROKEN WRIST AND FACIAL LACERATIONS. THE FRONT SEAT PASSENGER WAS AIR-LIFTED TO THE HOSPITAL AND SUSTAINED A BROKEN RIGHT LEG AND SEVERE FACIAL INJURIES. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE SPINE. THE AIRBAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A COLLISION CENTER. UPDATED 10/14/11
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10377039January 18, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. A PENNY FEEL BETWEEN THE CONSOLE AND THE CIGARETTE LIGHTER AND CAUSED A SHORT IN THE WIRING. THE CONTACT DISCONNECTED THE WIRING AND HAD THE VEHICLE TOWED TO A LOCAL DEALER, WHO STATED THAT THE ENTIRE WIRING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CIGARETTE LIGHTER SHOULD BE LOCATED IN A DIFFERENT POSITION IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ENTIRE VEHICLE COULD HAVE CAUGHT FIRE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10345068July 24, 2010
ELECTRICAL SYSTEM
MY 2004 CADILLAC ESCALADE WANTS TO SHUT DOWN WHILE DRIVING. THE SYSTEM IS RESETTING ITS SELF, CAUSING MY CAR TO STALL, THE ALTERNATOR GAUGE IS FLUCTUATING BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332707May 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2004 CADILLAC ESCALADE IN MARCH 2010, HOWEVER SOON AFTER PURCHASE MY WATER PUMP HAD A LEAK WHICH THE DEALERSHIP STATED THEY COULDN'T DO NOTHING ABOUT IT, A MONTH LATER WHEN I WENT TO BACK UP MY VEHICLE THE REVERSE DID NOT WORK MY CAR DOES NOT HAVE NO REVERSE I HAVE CONTACT CADILLAC DEALERSHIP AND THEY ACT LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND ALSO THE TRANSMISSION GAUGE INSIDE VEHICLE IS PASS THE LIMIT LINE OVER HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325930April 15, 2010
SEATS
DECEMBER 2009 WHILE DRIVING,,, THE HEATED SEATING COIL CAUGHT ON FIRE, BURNING THE SEAT FROM THE INSIDE OUT AND ALSO BURNING MY LEG. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10320454March 17, 2010
ELECTRICAL SYSTEM
PASSLOCK SECURITY SYSTEM FAILURE - VEHICLE TRIES TO START THEN STOPS FIRING. PASSLOCK LIGHT COMES ON AND CANNOT START VEHICLE FOR 10 - 20 MINUTES. THIS HAS OCCURRED 7 TIMES IN 15 MONTHS BEGINNING AT 55K MILES. I HAVE READ SEVERAL COMPLAINTS FROM OWNERS HAVING THE SAME PROBLEM. DEALER REPAIRS ARE NOT PERMANENT. THESE REPAIRS RANGE FROM REPLACING IGNITION CYLINDERS TO SECURITY MODULES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300273January 19, 2010
SEATS
THE DRIVER SEAT HAS A SHORT IN IT. WHEN I PUSH THE FORWARD BUTTON ON THE SEAT, IT NOW GOES IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298778January 8, 2010
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. HE STATED THAT THE PASSENGER REAR SEAT CAUGHT FIRE DUE TO THE SEAT WARMER THAT WAS ACTIVATED ON ITS OWN. HE SMELLED SMOKE AND THEN NOTICED THE FLAMES. HE WAS ABLE TO UNPLUG THE SEAT WARMER FROM UNDERNEATH THE SEAT; HOWEVER, THERE WERE DAMAGES TO THE SEAT, PILLOW AND A BLANKET. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD GIVE HIM A CALL; HOWEVER, HE HAS NOT RECEIVED ANY RESPONSE. THE DEALER ALSO STATED THAT THE REPAIR FOR THE FAILURE IS COVERED PER THE WARRANTY. THERE HAVE BEEN NO REPAIRS. THE FAILURE MILEAGE WAS 104000 AND THE CURRENT MILEAGE WAS 107000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10262577March 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM THE OWNER OF A 2004 CADILLAC ESCALADE AND MY SPEEDOMETER HAS QUIT WORKING IT STARTED MALFUNCTIONING/STICKING, NOT SHOWING CORRECT SPEED ON APPROXIMATELY FEBRUARY 27, 09 AS OF TODAY IT HAS QUIT WORKING ALL TOGETHER. WHEN I CALLED THE LOCAL DEALERSHIP (RED NOLAND CADILLAC) I WAS ADVISED THE COST TO REPAIR THE SPEEDOMETER CLUSTER WOULD BE APPROXIMATELY $370. AND BECAUSE I HAVE APROX 72,000 MILES ON MY VEHICLE THE SPECIAL BULLETIN THAT WAS ISSUED BY GM HAS EXPIRED. I ASKED THE DEALERSHIP IF THERE WERE ANY EXCEPTIONS TO THE SPECIAL BULLETIN SINCE I AM ONLY 2,000 MILES OVER THE THRESHOLD, I WAS TOLD THAT IF I WAS THE ORIGINAL OWNER OF THE VEHICLE THEY COULD HELP ME, BUT SINCE I AM NOT THERE WAS NOTHING THEY COULD DO FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259630February 23, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ON THE VEHICLE BECAME INOPERABLE, INCLUDING THE SPEEDOMETER. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURES AND STATED THAT CADILLAC WOULD REPLACE THE INSTRUMENT PANEL FOR FREE ON VEHICLES WITH LESS THAN 75,000 MILES. THE CONTACT DID NOT KNOW IF HIS VEHICLE FIT THE CRITERIA. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258466February 12, 2009
POWER TRAIN
FRONT DIFFERENTIAL GOING BAD AND CAUSING THE TRANSFER CASE TO GO OUT WITHOUT WARNING, CAR DEALER UNABLE TO DIAGNOSE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248383November 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CADILLAC ESCALADE SPEEDOMETER IS NOT WORKING PROPERLY. TWO OTHER ESCALADE OWNERS OF THE SAME YEAR WHO ARE NEIGHBORS HAVE THE SAME PROBLEM. SPEEDOMETER SPENDS AROUND AND YOU ARE UNABLE TO DETERMINE YOUR SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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