Buick Regal Complaints (2003)

101 consumer complaints on file.

#10232318June 25, 2008
ELECTRICAL SYSTEM
2003 BUICK REGAL GRAND SPORT ON SUNDAY JUNE 22, 2008 MY HUSBAND AND I WERE RETURNING HOME FROM CHICAGO, IL. WHILE WE WERE DRIVING DOWN INTERSTATE 55 I ACCELERATED TO GO AROUND THE VEHICLE IN FRONT OF ME. WHEN I STEPPED ON THE GAS TO ACCELERATE, THE DASH LIGHTS ALL WENT RED, AND THE VEHICLE STALLED. IT LOST ALL POWER. THIS WAS VERY SCARY AND COULD HAVE COST MANY LIVES. I WAS ABLE TO GET TO THE SHOULDER BY COASTING THERE. AFTER SITTING THERE IN DISBELIEF OF WHAT HAD JUST HAPPENED. THE VEHICLE WAS STILL RUNNING SO I PUT IT INTO DRIVE AND TRIED TO ACCELERATE AGAIN TO PULL INTO TRAFFIC, BUT THE CAR WOULD NOT MOVE. I TURNED THE VEHICLE OFF AND RESTARTED IT. AND IT STARTED RIGHT UP, SO I PULLED INTO TRAFFIC AND PROCEEDED HOME. HOWEVER THE VEHICLE WAS RUNNING AT LESS POWER. EVEN THROUGH THE SPEEDOMETER READ 65 I WAS NOT GOING 65 I WAS GOING MORE LIKE 55 ON THE INTERSTATE. MY HUSBAND NOTICED THE DIFFERENCE ALSO. WHEN WE REACHED OUR HOME, WE UNLOADED THE SUITCASES AND IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE WE BOUGHT THE CAR AND I HAVE MY REPAIR WORK DONE. (WE BOUGHT THIS CAR NEW FROM THE DEALERSHIP) AFTER HAVING THE CAR FOR DAYS THEY FOUND NOTHING WRONG WITH MY VEHICLE. I KNOW THERE IS SOMETHING WRONG WITH THIS VEHICLE, BECAUSE IT HAPPENED TO ME AGAIN ON THE WAY HOME FROM THE DEALERSHIP. WE ONLY HAVE A LITTLE OVER 57,000 MILES ON THIS VEHICLE AND IT IS STILL UNDER THE EXTENDED WARRANTY WE TOOK OUT ON IT WHEN WE BOUGHT IT. PLEASE HELP US WITH THIS PROBLEM. I WOULD HATE TO HAVE MY YOUNG GRANDCHILDREN IN THE VEHICLE IF SOMETHING BAD WOULD HAPPEN ESPECIALLY IF IT COULD BE AVOIDED. THANK-YOU. SINCERELY, DAVE AND PHYLIS UNDERWOOD EUREKA, IL. 57,000 MILES *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221115March 13, 2008
WHEELS:RIM
THE CHROME-PLATED ALLOY RIMS ON THE 2003 BUICK REGAL HAVE THE PLATING PEELING OFF IN SHEETS ON THE INSIDE OF THE RIMS, WHERE IT CAN STRIKE AND POTENTIALLY SLICE OR DAMAGE THE TIRES, BRAKES, BRAKE LINES, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219459February 27, 2008
WHEELS:RIM
2003 BUICK REGAL UNSAFE TIRES DEEMED BY GOODYEAR TIRE CO. CONSUMER STATES THAT THE INSIDE OF THE RIMS IS PEELING BACK CAUSING CORROSION AND FLAT TIRES. ALSO THE PLATING IS HITTING THE BRAKE DRUMS AND CALIPERS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215050January 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 BUICK REGAL WITH TRANSMISSION FLUID PROBLEMS. CONSUMER STATES THAT SHE NOTICED AN ODOR. UPON PERSONAL INSPECTION IT WAS FOUND THAT TRANSMISSION FLUID WAS LEAKING ONTO THE ENGINE AND COULD HAVE CAUSED A FIRE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211952December 14, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 BUICK REGAL 1. NORMAL DRIVING. 2. WINDOWS FALL OPEN AT ANY TIME. 3. REPLACE BROKEN WINDOW REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205849October 16, 2007
ELECTRICAL SYSTEM
MY MOTHER'S 2003 BUICK REGAL CAUGHT FIRE IN THE STEERING COLUMN. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201387August 22, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 BUICK REGAL WITH DEFECTIVE IGNITION SWITCH CUSTOMER STATES THAT THIS IS VERY DANGEROUS AND A RECALL SHOULD BE DONE**CC THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST ALL POWER AND ALL THE DASH LIGHTS ILLUMINATED. THE CONSUMER STATED THIS DEFECT WAS DUE TO A FAULTY IGNITION SWITCH AND IS A VERY DANGEROUS SAFETY HAZARD. THE CONSUMER STATED A FAULTY FUEL PUMP WAS BAD ENOUGH WITH NO WARNING SIGNS BUT A FAULTY IGNITION SWITCH IS A DANGEROUS DEFECT AND FURTHER STATED HE WOULD LIKE THE DEFECT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199425August 13, 2007
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
LOST POWER STEERING FLUID IN MY 2003 BUICK REGAL DUE TO A HOLE IN THE POWER STEERING RETURN LINE. THE HOLE DEVELOPED AS A RESULT OF THE LINE RUBBING AGAINST TRANSMISSION FILLER TUBE. THIS IS DESIGN FAULT AND IS CONSIDERED A SAFETY ISSUE THAT NEEDS TO BE CORRECTED. THE ODOMETER READING AT THE TIME OF THIS FAILURE WAS 5905. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182084February 9, 2007
STEERING
STEERING/LINKAGE/DRIVE SHAFT PROBLEM AT 31,000 MILES/3 YEARS 11/06; 1/07. 2 OCCURRENCES OF LOUD CLUNKING NOISE WHEN BACKING AND TURNING OUT OF DRIVEWAY OR ANY PARKING SPACE. DOES NOT HAPPEN EVERY TIME. FIRST TIME DEALER LUBED INTERMEDIATE DRIVE SHAFT, WHICH CURED PROBLEM FOR COUPLE OF MONTHS. SECOND TIME DEALER COULD NOT HEAR NOISE, BUT SAID THEY WOULD LUBE SAME PART AGAIN. NOISE WAS NOT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181664February 5, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 BUICK REGAL AT ANY RATE OF SPEED AND TURNING RIGHT OR LEFT THE CONTACT HEARD A CLICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE FELT THE STEERING WHEEL VIBRATE. THE DEALER FIXED THE VEHICLE TEMPORARILY APPROXIMATELY 10 TIMES BY LUBRICATING THE INTERMEDIATE STEERING SHAFT. EACH TIME IT HAD BEEN REPAIRED THE REPAIR WOULD LAST ABOUT 4 WEEKS. GENERAL MOTORS IS AWARE OF THE PROBLEM ,AND STATED THEY WERE WORKING ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168133September 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED AFTER PUTTING THE VEHICLE IN PARK, THE VEHICLE JUMPED INTO REVERSE ON ITS OWN SLAMMING THE CONTACT BETWEEN THE DRIVER'S SIDE DOOR AND A CHAIN LINK FENCE. THE CONTACT SUFFERED INJURIES TO THE LEFT LEG AND CALF AND A BROKEN RIGHT FOOT. THE DEALERSHIP HAS NOT BEEN CONTACTED YET. THE VEHICLE WAS TOWED TO A BODY SHOP. THERE WAS DAMAGE DONE TO THE VEHICLE AND TO THE CHAIN LINK FENCE. ON ONE OTHER OCCASION THE VEHICLE JUMPED OUT OF PARK AND TRIED TO GO FORWARD, BUT THE CONTACT WAS ABLE TO STOP THE VEHICLE IN TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119356July 8, 2005
LATCHES/LOCKS/LINKAGES
THE CONSUMER HAD A RENTAL VEHICLE. WHEN SHE PLACED THE VEHICLE IN PARK, THE DOOR(S) AUTOMATICALLY UNLOCKED AND AN UNKNOWN ASSAILANT PULLED THE CONSUMER FROM THE VEHICLE AND SEVERELY BEAT HER CAUSING PERMANENT DAMAGE. THE CONSUMER DID NOT KNOW THE DOORS WOULD AUTOMATICALLY UNLOCK. *JB *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10122584May 31, 2005
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
(1) I HAVE A 2003 BUICK REGAL WITH MILEAGE OF 17700.THIS MORNING AT 9 AM WHEN I STOPPED BEFORE THE TRAFFIC LIGHT IN THE INTERSECTION OF MOUND RD AND 13 MILE RD. (2) SUDDENLY THE BRAKE PEDAL APPEARS TO BE VERY LOOSE AND THE CAR STARTS GOING BACKWARD SLOWLY. I KEEP ON PRESSING THE BRAKE BUT THE CAR KEEPS GOING BACKWARD. I SWITCHED TO PARKING GEAR AND THEN DRIVING GEAR AND PRESS THE GASPEDAL AND THE CAR STARTS MOVING FORWARD. BOTH MY WIFE AND I WERE IN THE CAR. FORTUNATELY NO CAR WAS BEHIND US SO NO ACCIDENT OCCURED. (3) THE DEALER CHECKED THE CAR AND CAN NOT FIND WHAT IS THE PROBLEM. SO THEY ASKED US TO CONTINUE DRIVING UNTIL THE PROBLEM HAPPENS AGAIN! HOW CAN WE CONTINUE DRIVING A CAR WHICH ALMOST LED TO A FATAL ACCIDENT? THAT IS CRAZY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116424April 5, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I OWNED A 2003 BUICK REGAL WITH 13,000 MILES THAT I PURCHASED NEW AT A DEALER IN INDIANAPOLIS IN JULY OF 2003. AS I WAS DRIVING HOME ON FEBRUARY 4, 2005 FROM RUNNING ERRANDS, MY SEAT HEATER IN THE DRIVER SEAT BECAME SO HOT THAT I HAD TO PULL OVER AND PUT MY WINTER COAT DOWN TO SIT ON IN ORDER TO FINISH THE DRIVE HOME. WHEN I ARRIVED AT MY HOME, I PULLED INTO THE GARAGE AND TURNED THE CAR OFF. A SHORT TIME LATER, I SMELLED SOMETHING BURNING. I COULD NOT FIND ANYTHING IN THE HOUSE THAT WAS ON FIRE. I LOOKED OUT INTO THE GARAGE AND THE INSIDE OF MY BUICK WAS ON FIRE. I CALLED THE FIRE DEPARTMENT THAT WAS LOCATED ABOUT ONE BLOCK FROM MY HOME. THEY CAME IMMEDIATELY AND PUT OUT THE FIRE AS WELL AS DISCONNECTED THE ELECTRICAL SYSTEM SO THAT MY HOME WOULD NOT CATCH ON FIRE. I IMMEDIATELY CONTACTACTED GM ROADSIDE ASSISTANCE. I WAS TOLD THAT A WRECKER WOULD COME WITHIN TWO HOURS AND PICK UP THE CAR AND TAKE IT TO THE NEAREST DEALER. THE WRECKER DID PICK UP THE VEHICLE ON FEB. 4TH AND TRANSPORTED IT TO ERIC DICKERSON BUICK IN INDIANAPOLIS. A DIAGNOSTICS WAS RUN ON MONDAY FEBRUARY 7TH. IT WAS DETERMINED BY THE DEALER THAT THERE WAS A SHORT IN THE WIRING FOR THE SEAT HEATER. AS A RESULT, THE ENTIRE CAR WAS TOTALED. I FILED A COMPLAINT WITH BUICK AND ASKED THAT THE CAR BE REPLACED. AFTER MANY WEEKS OF BEING PUT OFF BY GM, WE WERE OFFERED A SETTLEMENT BY GM TO NOT SUE THEM. I WAS ALLOWED TO PURCHASE A NEW 2005 BUICK LACROSSE, HOWEVER, I HAD TO GIVE THEM MY CAR AND $3,528.62 OF MY SAVINGS. GM DID PAY FOR MY CAR RENTAL FOR THE TIME I NEEDED ONE. I BELIEVE GM SHOULD HAVE REPLACED MY CAR WITH A NEW ONE AT NO COST TO ME. THEY LEFT ME NO CHOICE. I HAD TO HAVE A CAR. PLUS, THEY ARE NOT RECALLING THIS VEHICLE. I THINK ALL OF THEM SHOULD BE CHECKED. THIS WAS VERY UPSETTING TO ME AS I AM NEARLY 80 YEARS OLD. BUT, THIS INCIDENT SCARED ME AND LEFT ME WITH A DEPLETED SAVINGS ACCOUNT. BUT, IT WAS CHEAPER THAN GOING OUT AND BUYING A NEW OR USED CAR SIMILAR TO MY 2003.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10101385December 21, 2004
STEERING
THE INTERMEDIATE STEERING SHAFT BECAME LOOSE, MAKING IT DIFFICULT TO STEER, ESPECIALLY ON SLOWER SPEED. *AK THE PROBLEM CONTINUED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071481June 4, 2004
AIR BAGS, SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING AT 25 MPH IN TRAFFIC DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WAS VERY HARD. AS A RESULT, THE DRIVER HIT ANOTHER VEHICLE. *AK THE AIR BAG FAILED TO DEPLOY DURING THE ACCIDENT. THE VEHICLE SUSTAINED $9700 DAMAGE BUT THE OTHER VEHICLE SUSTAINED NO DAMAGE. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10057175January 23, 2004
AIR BAGS
AIR BAG LIGHT WAS LIGHTING INTERMITTENTLY. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC. THE DIAGNOSTIC DIDN'T RETRIEVE ANY FAULT CODED THEREFORE NOTHING WAS REPAIRED. THE DEALER ALSO INDICATED THAT THEY DID NOT HAVE TO DO ANY REPAIRS UNDER THE VEHICLE'S WARRANTY BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. THE CONSUMER TOOK THE VEHICLE TO THE SALES DEALER WHO REPAIRED THE PROBLEM WITHIN A DAY. THE DEALER FOUND THAT THE SDM HARNESS WAS IMPROPERLY ROUTED AND PULLED AT THE CONNECTOR. *NM (NAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052190December 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE CONSUMER WAS DRIVING AT AN UNDETERMINED SPEED. THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH AND THE VEHICLE TO STALLED. THE OWNER HAS MADE CONTACT WITH THE DEALER ON TWO SEPARATE OCCASIONS AND THE PROBLEM STILL CONTINUED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045045October 29, 2003
VEHICLE SPEED CONTROL:SPRINGS, POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY CAR INTO THE DEALERSHIP BECAUSE OF A THROTTLE PROBLEM. THEY SPRAYED SOMETHING ON IT (ALUMINUM TYPE SPRAY) AND SENT US ON OUR WAY UNTIL THEY ORDERED A NEW PART. IT WAS THE WRONG PART AND A MONTH WENT BY WITHOUT A FURTHER CALL REGARDING ANY NEW PART COMING IN. ON SEPTEMBER 13TH I HEADED INTO ANCHORAGE ON THE BUSIEST HIGHWAY IN THE STATE OF ALASKA. THE THROTTLE SPRING LET GO. I FOUND MYSELF CLUTCHING THE STEERING WHEEL WITH THE BRAKE PEDAL TO THE FLOOR. I WAS ON THE HIGHWAY AT 70 MPH AND THE BRAKES WOULDN'T WORK. I TRIED DOWNSHIFTING BUT THAT DIDN'T EVEN CAUSE A BLIP OF REACTION IN THE CAR'S SPEED. NOT KNOWING WHAT WOULD HAPPEN BY APPLYING THE EMERGENCY BRAKE WHILE GOING AT LEAST 70 MILES PER HOUR, I HAD NO CHOICE AND PUSHED ON THE EMERGENCY BRAKE. THAT DIDN'T WORK AT ALL. AS I RUSHED DOWN THE ROAD WITH THE PARK BRAKE ON, I ALSO PRESSED ON THE REGULAR BRAKES AND THAT FINALLY WORKED ENOUGH THAT I COULD SLOW DOWN TO APPROXIMATELY 50 MPH. I DROVE ONTO THE SHOULDER AND TURNED THE IGNITION OFF. SMOKE ROSE ALL AROUND THE CAR. I STAYED CALM AND TOOK INTO CONSIDERATION THAT IT WOULD BE BEST TO BE IN THE RIGHT LANE IF I ROLLED THE CAR. LUCKILY THE SATURDAY MORNING TRAFFIC WAS LIGHT ENOUGH, INITIALLY, THAT I DIDN'R REAR END ANY VEHICHLE, I DIDN'T ROLL, AND I DIDN'T LOSE CONTROL. I HAVE NOT, AND WILL NEVER AGAIN DRIVE IT. I HAVE BEEN WITHOUT A CAR SINCE 9-13-03. I AM A 10 YEAR CUSTOMER OF BUICK. THEY ARE DOING A BUY BACK OF THAT CAR AND I WILL BE OUT ABOUT $3000 WHEN ALL IS SAID AND DONE. PRETTY EASY "OUT" FOR A COMPANY THAT COULD HAVE BEEN SUED IF I HAD BEEN KILLED IN THEIR VEHICLE. MY OWN DRIVING SKILL RESULTED IN MY NOT HAVING A FATAL OUTCOME IN THIS INCIDENT. IF THIS HAD HAPPENED ON A WEEKDAY MORNING, THERE WOULD HAVE BEEN A TRAFFIC JAM IN MY PATH. IF IT HAD HAPPENED ON SNOW OR ICE, I WOULDN'T BE AROUND TO TELL YOU OF THIS. I AM REPORTING THIS SO OTHERS ARE AWARE OF THE THROTTLE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008955February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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