Buick Regal Complaints (2004)

66 consumer complaints on file.

#10836306February 15, 2016
ENGINE
HOW LONG DOES THE NHTSA ALLOW GM TO FIX RECALL 15757? IT APPEARS THAT GM IS JUST WAITING CONSUMERS OUT BECAUSE OF THE AGE OF VEHICLES, I.E., AFFECTED UNITS ARE PROBABLY BEING TAKEN OUT OF SERVICE AND THE LONGER GM WAITS, MORE OF THEIR RESPONSIBILITY NATURALLY GOES AWAY. I CALLED THE BUICK RECALL HOTLINE AND THEY STATED THAT THEY HAD NO IDEA WHEN A "FIX" WOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838344February 11, 2016
ENGINE
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR EXHAUST MANIFOLD PROBLEM RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823475February 1, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/08/16*LJ THE CONSUMER WAS NOTIFIED, THE PARTS WERE AVAILABLE. THE CONSUMER HAD AN APPOINTMENT FOR MARCH 1, 2016. UPDATED 03/14/16.*JB.....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823546February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822845January 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,329.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821710January 22, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS LEAVING WORK ONE EVENING AND USED MY TURN SIGNALS TO PULL OUT OF THE PARKING LOT WHEN THE VEHICLE SHUT OFF. THE CAR STARTED BACK UP IMMEDIATELY, BUT ONCE I USED THE TURN SIGNAL AGAIN, THE CAR SHUT OFF COMPLETELY. EACH TIME I USED A TURN SIGNAL, THE CAR SHUT OFF, THOUGH IT WAS ABLE TO START BACK UP IMMEDIATELY. AFTER SEARCHING ONLINE, I FOUND THIS: HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2014/06/16/322607434/GM-RECALLS-3-2-MILLION-MORE-CARS-FOR-FAULTY-IGNITION-SWITCHES I SEARCHED MY VIN NUMBER AND THERE WAS NO RECALL FOR MY SPECIFIC CAR. I CALLED GM AND THEY TOLD ME IF THERE WAS NO RECALL THEY WOULD CONDUCT A DIAGNOSTIC AND WOULD GO FROM THERE. RIGHT OR WRONG, I WAS FULLY CONVINCED THE PROBLEM WOULD BE THE IGNITION SWITCH. I TOOK THE CAR TO MY MECHANIC IN PHILADELPHIA BECAUSE I TRUSTED HIM AND FELT COMFORTABLE WITH HIM LOOKING AT IT. HE HAD NEVER SEEN THIS BEFORE. AFTER DOING HIS OWN DIAGNOSTIC, HE FOUND THAT THE PROBLEM WAS THE IGNITION SWITCH. I EMAILED GM ABOUT THIS ISSUE AND ASKED THEM TO REIMBURSE ME FOR THE $387.00 WORTH OF REPAIRS, BUT THEY REFUSED, SAYING THE CAR WAS TOO OLD AND IT WAS NOT BECAUSE OF A DEFECTIVE PART: "...OUR EXPERIENCE HAS BEEN THAT A DEFECT ATTRIBUTABLE TO THE ORIGINAL MANUFACTURING AND ASSEMBLY PROCESS GENERALLY MAKES ITSELF APPARENT QUITE EARLY IN THE LIFE OF THE VEHICLE. AFTER A VEHICLE HAS BEEN IN SERVICE FOR SEVERAL YEARS, MANY FACTORS (USAGE, OWNER MAINTENANCE, AGE AND WEAR, ETC.) CAN CONTRIBUTE TO DIFFICULTIES THAT ARE BEYOND THE CONTROL OF THE VEHICLE'S MANUFACTURER. A POINT IS EVENTUALLY REACHED WHERE THE MANUFACTURER'S RESPONSIBILITY CEASES AND ANY ADDITIONAL REPAIRS OR EXPENSES BECOME THE RESPONSIBILITY OF THE OWNER. BECAUSE YOUR 2004 BUICK REGAL HAS BEEN IN SERVICE FOR APPROXIMATELY 12 YEARS AND HAS ACCUMULATED 132,344 MILES ON IT, WE ARE UNABLE TO PARTICIPATE ON YOUR REQUESTED REIMBURSEMENT. "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838288January 20, 2016
ENGINE AND ENGINE COOLING
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSIT LEAKING ONTO THE EXHAUST MANIFOLD DURING HARD BRAKING AND RECALL NOTICE REPAIRS. *SMD THE CONSUMER ATTACHED THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821046January 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817505January 4, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED ENGINE OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/28/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817359January 2, 2016
ENGINE
MY 2004 BUICK REGAL ALWAYS HAD OIL DRIPPING FROM THE ENGINE SINCE I BOUGHT IT. THE CAR RAN BEAUTIFULLY FOR THE 1ST YEAR WITH REGULAR MAINTENCE. DURING A SNOW STORM I NOTICED OIL WAS LEAKING WORSE AND STARTING TO SMELL AND SMOKE. IMMEDIATELY I TOOK IT TO GET REPAIRED. AT THIS SERVICE THE OIL SENDING UNIT WAS REPLACED ALONG WITH SOMEOTHER MAINTENCE ON THE FUEL INJECTORS I WAS ALSO INFORMED THAT OIL WAS DRIPPING FROM MY ENGINE GASKETS AND CAUSING THE SMELL. HE INFORMED ME THAT IT WASNT A PROBLEM FOR NOW AND ILL BE OK. MONTHS LATER I NOTICED THE CAR RUNNING AND IDLING ROUGH WHILE PARKED AND ACCELERATING. AFTER INSPECTION I NOTICED OIL AGAIN FROM OIL SENDING UNIT LEAKING AND ANTIFREEZE LEAKING FROM THE RADIATOR. WHEN I WENT TO DRIVE OFF THE TEMP GAUGE WAS AT HOT AFTER MAYBE 5 MILES MOST. I CALLED A TOW TRUCK AND BROUGHT IT FOR REPAIRS. AT THIS TIME I WAS INFORMED I HAD SERIOUS PROBLEMS. HE RATTLED OFF MANY THINGS WRONG MAINLY MY VALVE COVER GASKETS AND INTAKE GASKETS AND SUPERCHARGE GASKETS ALL NEED TO BE REPLACED WITH NO CHOICE I HAD IT REPAIRED. FROM THAT DAY MY CAR NEVER RAN RIGHT AGAIN. THE GASKETS STILL LEAKED AND THE ENGINE HAS A REALLY LOUD NOISE WHILE STARTED. FINALLY IVE PARKED IT AND USE MY OTHER CAR FOR NOW. I HAVE RECIEPTS FOR ALL OF THIS AND STILL MY CAR NEEDS REPAIRS. IF YOU CAN COME UP WITH SOME KIND OF SOLUTION FOR THIS IT WOULD BE GREATLY APPRECIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816449December 28, 2015
ENGINE
TL* THE CONTACT OWNED A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT PRIOR TO THE FIRE, THE TEMPERATURE GAUGE SHOWED THAT THE ENGINE WAS OVERHEATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811564December 21, 2015
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS AT A STOP, IT OVERHEATED AND THE MANIFOLD NEEDLE FLUCTUATED. WHEN PARKED, THE MANIFOLD NEEDLE SEIZED AT THE "F" POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A THERMOSTAT AND MANIFOLD NEEDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT AND THE THERMOSTAT WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,450. .....UPDATED 02/10/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811590December 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS A WHITE SMOKE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE DETAILS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 70,300. ...UPDATED 02/04/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811113December 18, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, THE VEHICLE STALLED WITHOUT WARNING DUE TO A SHORT IN THE IGNITION. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATED 03/09/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781397October 12, 2015
ELECTRICAL SYSTEM
THE DRIVER'S DOOR WINDOW MASTER SWITCH BECAME INOPERATIVE. I HAD TO REPLACE IT. YOU HAVE A NOTICE ON THE 2006-07 BUICK RAINIER BUT THE 2004 REGAL SHOULD BE ON THE LIST. I THINK THE LIST INVOLVES SEVERAL MORE BUICK MODELS. THIS PROBLEM OCCURRED WHEN THE CAR WAS PARKED OR IN MOTION. IN MY CASE THE WINDOW WOULD REMAIN IN THE OPEN POSITION WHENEVER THE IGNITION SWITCH WAS ON. I WAS NOT ABLE TO CLOSE THE WINDOW. I REPLACED THE SWITCH MYSELF AS I DID NOT KNOW ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767599September 23, 2015
ELECTRICAL SYSTEM
BOUGHT THE VEHICLE 1 YEAR AGO ONE DAY I WAS DRIVING AND THE CAR NEVER STARTED AGAIN MY DASH BOARD CLICK AND FLICK LIGHTS ALL THE LIGHT ON DASHBOARD THE VEHICLE WILL NOT START AND THE BATTERY DRAINS OUT. I GO ON GM WEBSITE PUT IN MY VIN AND THERE ARE NOT OPEN RECALLS ON THE VEHICLE I CANT GET THE HISTORY OF WHEN IT WAS PUT IN OR WERE OR BY WHO I CAN CALL THE AUTOMATED SYSTEM AND IT WILL TELL ME THAT THERE IS AN OPEN ISSUE WITH THE VEHICLE BUT WHEN I CALL GM THEY SAY THERE NO ISSUE BUT MY IGNITION IS ACTING UP I CANT DRIVE MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714749May 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH AND THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,546. UPDATED 6/22/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712505April 23, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
THE FIRST FEW TIMES, THE VEHICLE LOST POWER AS I WAS BRAKING FOR STOP SIGNS. THE ANTI-LOCKS ACTIVATED, THE ANTI-LOCK WARNING CAME ON, AND THEN THE ENGINE REFIRED, THE DASH LIGHTS WENT OUT, AND IT RAN FINE. I BROUGHT THE VEHICLE IN FOR A COMPLETE TUNE-UP. THEN IT QUIT ON THE HIGHWAY AND THE IGNITION WOULD REFIRE. THEN IT QUIT ON AN ONRAMP AND I HAD TO SHIFT TO NEUTRAL TO RESTART IT. THE LAST TIME IT FAILED, I ATTEMPTED TO START IT IN A PARKING LOT. IT TOOK SEVERAL ATTEMPTS TO KEEP IT RUNNING. THE LAST SEVERAL TIMES THAT IT FAILED, ALL OF THE DASH LIGHTS WOULD BLINK ON AND OFF UNTIL I RESTARTED IT. THAT WAS THE CLUE THAT I SEARCHED FOR ON THE INTERNET. I FOUND THIS PARTICULAR WEBSITE AND I ALSO FOUND VIDEOS AND BLOGS OF MY PROBLEM. MY LOCAL MECHANIC DID HIS OWN RESEARCH AND WE CAME TO THE CONCLUSION TO REPLACE THE IGNITION CONTACT BLOCK. SO, I TOOK THE OLD IGNITION CONTACT BLOCK APART. THREE CONTACTS WERE BURNED. TWO WERE MILD, BUT THE THIRD ONE WAS SEVERE. I CAN'T TELL YOU WHAT CIRCUIT IT WAS FOR, BUT IT WAS THE LAST CONTACT AWAY FROM THE CIRCULAR OPENING ON THE SIDE WHERE THE RED AND THE ORANGE WIRES ENTER THE BLOCK. SINCE THE REPAIR, THE CAR IS RUNNING GOOD. DUE TO THE RANDOM NATURE OF THE PROBLEM, I CANNOT BE COMFORTABLE QUITE YET UNTIL I PUT A FEW MORE MILES ON IT. I FRANKLY DO NOT UNDERSTAND WHY GM DOES NOT ADMIT THAT THE SCOPE OF THEIR IGNITION SWITCH RECALL IS PROBABLY MUCH LARGER THAN THEY ALREADY ADMIT TO - UNLESS IT INVOLVES THAT MANY MORE CARS. I READ AN ARTICLE WHERE THEY ARE TELLING PEOPLE NOT TO HANG ANY WEIGHT ON THE IGNITION KEY UNTIL THEY CAN GET THEIR REPAIRS DONE. I JIGGLED AND PULLED ON MY KEY WHILE CAR WAS RUNNING OK BETWEEN BOUTS OF FAILURE: IT HAD NO EFFECT. THIS REPAIR COST ME $326.54 AND I AM HOLDING MY RECEIPT JUST IN CASE EITHER THE GOVT. OR GM DOES THE RIGHT THING AND REIMBURSES ME. I THINK I WILL LOOK AT FORD NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680762February 3, 2015
ELECTRICAL SYSTEM
IGNITION SWITCH SHUT OFF AND ENGINE SHUT OFF. LOST POWER STEERING, POWER BRAKES, ELECTRICAL POWER, ABS, AND AIRBAGS. ATTEMPTED RESTART AFTER PULLING OFF HIGHWAY, WHICH CAUSED FLASHING OF ALL DASH LIGHTS AND ENGINE TO RUN ERRATICALLY. CHANGED TO 2ND IGNITION KEY AND CAR STARTED, RAN ACCEPTABLY, AND DROVE HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670652January 7, 2015
ELECTRICAL SYSTEM
THE IGNITION SWITCH HAS FAILED EVENTUALLY IT WILL START AFTER ABOUT 30 MINUTES OF TRYING THE CAR WILL RUN BUT SHUTS DOWN WHILE DRIVING ITS DANGEROUS TO DRIVE I AM NOT SAFE NOR MY GRANDKIDS IN THIS VEHICLE I CANT BUY A NEW CAR NOR CAN I AFFORD TO HAVE THIS FIXED MYSELF SINCE IM ON A FIXED INCOME I READ SEVERAL OTHERS HAVE THE SAME COMPLAINT MY VEHICLE IS IDENTICAL TO THEIR COMPLAINTS I THINK THEY SHOULD HAVE TO REPLACE THESE MINE JUST LEFT ME STRANDED AT THE DOCTORS OFFICE WITH MY LITTLE GRAND-DAUGHTER ITS ONLY 23 DEGREES OUTSIDE I EVENTUALLY GOT IT STARTED AFTER ABOUT 30 MINUTES BUT I COULD NOT STOP ANYWHERE BEFORE I HAD TO COME STRAIGHT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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