Buick Regal Complaints (2002)

117 consumer complaints on file.

#10838383February 24, 2016
ENGINE AND ENGINE COOLING
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837995February 24, 2016
ENGINE
RECALL 15757 , ONLY REQUIRES GM TO REPAIR FRONT VALVE COVER & GASKET.THIS WAS DONE AT PALM CHEVY OCALA FL. REMEDY APPLIED UNDER EARLIER RECALLS DID NOT ADEQUATELY REMOVE SAFETY RISK! GM & DEALER REFUSE TO REPAIR REAR VALVE COVER & GASKET LEAKING OIL ON ENGINE BLOCK! REQUEST IMPROVED REMEDY RECALL BEFORE ENGINE FIRE IGNITES. BOTH STATED I CAN PAY FOR REPAIRS? HALF A RECALL REMEDY IS NOT ACCEPTABLE. OIL ACCUMULATES DURING ENGINE RUNNING & IN MOTION.PALM CEVY 2300 SW COLLEGE RD OCALA FL #352 629 8011.INVOICE CVS6487,02/24/16. REQUESTING COMPLETE SAFETY REPAIRS ON FRONT & REAR VALVE COVERS DUE TO OIL LEAKS ON ENGINE BY GM & DEALERS.GM HAS RECEIVED OTHER NOTIFICATIONS AND AWARE OF THIS PROBLEM BY OTHER OWNERS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823513February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823050January 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE BATTERY FAILED AND HAD TO BE JUMPSTARTED. AFTER DRIVING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD AND AN ABNORMAL GURGLING NOISE WAS HEARD. FLAMES APPEARED AND THE CONTACT, BYSTANDERS, AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED AND IF THE VEHICLE WAS TOWED AND SALVAGED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822773January 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820023January 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WAS NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD AND OTHER AREAS IN THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 03/15/16*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10817607January 4, 2016
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO PROVIDE ANY ASSISTANCE UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) DUE TO THE VEHICLE BEING PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10817216December 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WITNESSED ENGINE OIL DRIPPING ONTO THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811680December 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING LEAK OF OIL AND FUMES ASSOCIATED WITH THE ENGINE. THE CONTACT NOTIFIED THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO PROVIDE A REMEDY TO PREVENT THE CONDITION. THE CONTACT NOTICED STRONG OIL AND FUEL FUMES ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED MORE THAN ONE DEALER AND THEY WERE UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REMEDY. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR WHEN THE PART WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811786December 22, 2015
ENGINE
TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10810915December 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810088December 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ; UPDATED 05/11/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725904June 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. UPDATED 09/08/15*LJ UPDATED 10/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700588March 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692968March 9, 2015
ENGINE
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A STRONG BURNING SMELL EMITTED IN AND AROUND THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A FIRE HAD STARTED ON THE ENGINE COMPARTMENT WHICH SPREAD AND ENGULFED THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10678473January 23, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALLS NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669151December 30, 2014
VEHICLE SPEED CONTROL
I WAS TRAVELING ON THE EXPRESSWAY AT 70 MPH AND I SET THE CRUISE CONTROL THE VEHICLE WAS ACCELERATING UP A HILL AND THEN CONTINUED TO ACCELERATE TO ABOUT 90 MPH BEFORE I NOTICED WHAT WAS REALLY HAPPENING. IT TOOK A LOT OF EFFORT TO GET THE VEHICLE STOPPED AND WHEN I PUT THE VEHICLE IN NEUTRAL IT KEPT THE THROTTLE OPEN AND WAS REVVING THE ENGINE. WHEN I GOT THE VEHICLE IN PARK AND POPPED THE HOOD TO CHECK THROTTLE CABLES IT FINALLY RELEASED AND STARTED TO IDLE NORMAL AGAIN.(THE CRUISE CONTROL SYSTEM WAS SHUT OFF AS SOON AS I NOTICED THE PROBLEM BUT DID NOT CHANGE THE WAY THE CAR WAS ACTING.) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648974October 20, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION
MY CAR WAS PARKED. THE KEY WAS STUCK IN THE IGNITION. THE CAR CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10618255August 1, 2014
STRUCTURE:BODY, ENGINE, AIR BAGS
EASTBOUND FLOATING BRIDGE ROAD ST JOE COUNTY MICHIGAN SWERVED TO MISS SMALL ANIMAL EXITED RIGHT SIDE OF ROAD STRUCK A TREE DRIVER TAKEN TO HOSPITAL CDR SYSTEM INDICATED THAT THE DRIVER (ME) WAS NOT WEARING A SEAT BELT I WAS! AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED SMASHED RIGHT SHOULDER AND ANKLE. AMBULANCE 4 SURGERIES MORE COMING REHA CENTER FOR 3 WEEKS AND THEN OUTPATIENT REHAB STILL RECOVERING AT HOME PREVIOUS ACCIDENT 12/2012 DRIVER HIT A LAMP POST IN KALAMAZOO PARKING LOT DAMAGE IN SAME AREA FRONT.SPEED 15-20 BUMPER AND FRAME DAMAGE (NO POLICE REPORT) (NO INJURIES) GM DEALERSHIP (PAW PAW MICHIGAN THAT REPAIRED THOUGHT IT WAS STRANGE THAT AIR BAGS DID NOT DEPLOY FOR THE AMOUNT OF DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10615914July 24, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE IGNITION SWITCH HAD A HIGH RESISTANCE TO DRIVING ABILITY AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,158. UPDATED 8/28/14*CN UPDATED 11/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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