Buick LaCrosse Complaints (2010)

189 consumer complaints on file.

#10342001July 8, 2010
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE INTERSTATE AND EVERYTHING IN THE DASH FLASHED LIKE WHEN YOU FIRST START THE CAR. I DIDN'T WANT TO TAKE MY EYES OFF THE ROAD, BUT I THINK EVEN THE SPEED DIAL WENT DOWN AND UP, AGAIN LIKE WHEN THE CAR STARTS UP. THEN THE LITTLE INFORMATION WINDOW IN FRONT OF THE STEERING WHEEL WINDOW FLASHED SEVERAL THINGS INCLUDING "THREE KEYS PROGRAMMED" AND THEN IT STAYED ON "TIRE MONITOR ON" OR SOMETHING LIKE THAT. IT HAD PREVIOUSLY BEEN ON THE MPH SETTING, SO I HAD TO ROLL IT BACK TO THE MPH SETTING. THE CAR ITSELF DROVE FINE, BUT I WAS SCARED IT WOULD DO SOMETHING BIZARRE AND I WAS IN HEAVY TRAFFIC. IT WAS LIKE IT REBOOTED ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341277July 2, 2010
STRUCTURE
I PURCHASE A 2010 BUICK LACROSSE 4-30-2010. THE CAR FRONT GLASS HAS TWO BLIND SPOT, THE A AND B PILLAR. THIS BLIND SPOT PREVENT THE DRIVE FROM SEEING THE OBJECT FROM THE LEFT FRONT WINDOW AND THE RIGHT FRONT WINDOW. IT APPEAR TO BE A STRUCTURE PROBLEM. WHAT CAN I DO ABOUT THAT. IF NOT CORRECTED CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332654May 28, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2010 BUICK LACROSSE BOUGHT 02/10. STARTED HEARING LOUD POP WITH TURNING IGNITION MONTH AFTER BUYING CAR. TAKEN TO DEALER 4 TIMES BUT PROBLEM STILL EXISTS. NOW I HEAR IT WITH IGNITION OFF (WITHIN 15 MINUTES OF STOPPING CAR) AND WHILE DRIVING. DEALER HAS REPLACED STARTER UNIT BUT DID NOT HELP. GM REP AND SERVICE MANAGER STATE NOW THE PROBLEM IS "NORMAL". HMMMM, WHY DID THEY REPLACE THE STARTER THEN...I HAVE NEVER HEARD THIS LOUD POP IN ANY OTHER CAR I HAVE EVER DRIVEN OR RIDDEN IN BEFORE, SO I DON'T BUY THIS. I WONDER IF THIS IS WHAT THE TOYOTA PEOPLE TOLD THE PEOPLE WITH THE BRAKE ISSUES!!! DO NOT BUY GM!!! MAYBE THE QUALITY HAS GOTTEN A LITTLE BIT BETTER BUT THEIR SERVICE AND WILLINGNESS TO TAKE CARE OF THEIR CUSTOMERS STILL SUCKS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317701March 8, 2010
STEERING
C-COMPLAINT #10315355. I HAVE THE SAME POWER STEERING PROBLEM. I PURCHASED MY 2010 BUICK LACROSSE ON DEC 5TH. 2009 2-WEEKS LATER IT WAS MAKING NOISE WHILE TURNING. I CALLED THE DEALERSHIP. I WAS TOLD THE CAR IS BRAND NEW NOT TO WORRY, THE NOISE GOT LOUDER TURNED OUT THERE WAS NO POWER STEERING FLUIDS. I TOOK THE CAR BACK TO THE DEALER AND THEY COULDN'T FIND ANY PROBLEM WITH THE CAR. 3/WEEKS LATER I HAD IT TOWED TO THE DEALERSHIP BECAUSE MY POWER STEERING LOCKED (NO FLUIDS) THEY REPLACED MY WHOLE POWER STEERING RACK & PINION. I WAS TOLD THEY FORGOT TO SEALED THE END. I'M STILL HAVING THE SAME NOISE AND STILL WORKING WITH THE DEALER TRYING TO FIX AND TO FIND THE PROBLEM. I AGREED 100% ABOUT THE MIRRORS SAME WITH THE GAS/BRAKE PEDALS. MY MAIN CONCERN IS THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315355March 2, 2010
STEERING
PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE. AT FIRST, THE MECHANIC TRIED TO CONVINCE ME THAT IT WAS NORMAL ROAD NOISE AND WANTED ME TO COMPARE THE SOUNDS FROM MY VEHICLE WITH A SIMILAR VEHICLE. BUT WHEN THE MASTER MECHANIC AND I WENT OUT FOR A RIDE IN MY CAR(WITH HIM DRIVING), HE MADE A U-TURN TO GO BACK TO THE DEALERSHIP AND THE CAR STARTED WHINING SO LOUD, HE DECIDED THAT THERE WAS NO NEED TO COMPARE THE TWO BECAUSE THE NOISE WAS TOTAL UNIQUE TO MY CAR. AFTER A COUPLE MORE HOURS OF RESEARCH AND DISCUSSION WITH BUICK HEADQUARTERS, THE CAR WAS PUT UP ON THE LIFT AND THE MECHANICS FOUND THAT, NOT ONLY DID I HAVE A FAULTY POWER STEERING PUMP, BUT THE CABLES TO THE PUMP WHERE DAMAGED FROM THUMPING AGAINST THE CHASSIS. THE PUMP WAS REPLACED A FEW DAYS LATER AND THE CABLING WAS RE-DONE AND INSULATED. THERE WAS NO ACCIDENT BUT I JUST WANTED TO GET THIS INFORMATION ON RECORD IN CASE OF FUTURE COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310776February 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE CONTACT WAS DRIVING 80MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1494. BML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304462February 3, 2010
FUEL SYSTEM, OTHER
I JUST PURCHASED A NEW 2010 BUICK LACROSSE CXS---I WAS NOT ADVISED THAT THE CAR IS NOT EQUIPPED TO GIVE AN AUTOMATIC "LOW FUEL LEVEL" WARNING!! THE OWNERS MANUAL SAYS IT IS EQUIPPED (BUT ITS NOT). VERIFICATION HAS BEEN MADE WITH LOCAL BUICK SERVICE DEPT.---IT IS VERY IMPORTANT THAT THIS FEATURE BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299808January 14, 2010
VEHICLE SPEED CONTROL
QUIET OFTEN, THE EDGE OF MY SHOE WILL CATCH ON THE RH SIDE OF THE BRAKE PEDAL WHEN MOVING FROM THE GAS TO THE BRAKE OR VICE-VERSA. THE AREA OF THE FOOT IMPACTED IS NEAR THE BALL OF THE FOOT. THE ISSUE SEEMS WORSE WHEN WEARING DRESS SHOES (AS OPPOSED TO ATHLETIC SHOES). THIS HAS RAISED SOME SAFETY CONCERNS FOR ME - ESPECIALLY IF I WERE TO NEED TO REACT QUICKLY IN AN EMERGENCY SITUATION. I DON'T KNOW IF THE BRAKE PEDAL NEEDS TO BE MOVED AWAY FROM THE GAS PEDAL LATERALLY OR IF THE TWO PEDALS NEED TO BE BROUGHT MORE INTO THE SAME PLANE. I HAVE SUBMITTED MY CONCERN TO THE MANUFACTURER AS WELL, AND HAVE NOT RECEIVED FEEDBACK AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296373December 18, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING HE NOTICED THAT THE SIDE MIRRORS HAVE A LARGE BLIND SPOT. ALSO THE SEAT BELT CONNECTOR LATCH WAS LOCATED TOO LOW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEMS COULD NOT BE SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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