BMW XM Complaints (2024)

7 consumer complaints on file.

#11702166December 1, 2025
WHEELS
Purchased 2024 XM in July 2024. Since then all 4 rims have cracked. Quote by BMW to replace $2500. If replaced I would have paid 10k in a year to replace wheels plus the 3k spent in May and June 2025 for a set of new tires. This week my PSI was zero. I could hear the air coming out. Took XM to a tire shop to find out nothing was wrong. The tire was fine and the previously repaired crack was fine. The shop added air and it held. Then the next day, I could hear air seeping from another tire. My husband drove it around the subdivision and came back home to add air. The seeping had stopped. There’s not a week that I’m not adding air to the tires. I keep a compressor in my XM, whereas last week I had to inflate the tires after work twice. The tire shop unbiased opinion is that, there’s a flaw in the design such that, the wheels are too big for 23” tires, with inadequate spacing between the two. The shop that repairs the rims charges $195. As a women Driving this vehicle, it gives me anxiety because I feel its unsafe to drive not knowing if an unsuspecting crack will cause the vehicle to become disabled or if a tire would blow, causing loss of control. If BMW maintains historical data on tire conditions, you will see how often, sometimes daily or weekly, that the PSI is low. BMW has to know about this flaw, as forums on bimmers, Facebook and Reddit have many discussions. For a 160k vehicle BMW should own the issue and cover replacement cost for new rims.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696084October 28, 2025
WHEELS:RIM
The contact owns a 2024 BMW XM. The contact stated that while driving approximately 45 MPH, the low tire pressure warning light illuminated. Roadside Assistance towed the vehicle to a dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s rims were cracked and needed to be replaced. The vehicle was repaired, but four months later, the rear passenger’s and driver’s rims cracked. The vehicle was towed back to the same dealer, where it was determined that the rims were cracked. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633680January 2, 2025
SERVICE BRAKES
I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627609November 26, 2024
TIRES
These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625126November 14, 2024
ENGINE, ELECTRICAL SYSTEM, STEERING
THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRAIN ERROR CODES ITS BEEN OVER A MONTH SINCE BMW HAS ISSUED RECALL TO OUR VIN BMW WANTS US TO DRIVE VEHICLE KNOWING SERIOUS INJURY CAN OCCUR TO US AND OUR CHILDREN WE TOOK VEHICLE TOM BUSH AND TOLD THEM TO TAKE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613208September 7, 2024
SERVICE BRAKES
Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579496March 26, 2024
STEERING, SUSPENSION
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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