BMW 528i Complaints (2013)

73 consumer complaints on file.

#11516194April 9, 2023
ENGINE
The car is from 2013. BMW USA does not want to cover the warranty due to the defective turbo feed oil line, part that it was replacing and I never received information from BMW about it. A few days ago I called and they told me that the car was manufactured in 2012 and had its First service in December 2012 I do not apply for the 10-year or 120,000-mile warranty. Really???rs absurd. They should check this out. My car has been smoking for more than 2 years and I never knew about it. Please help with the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487466October 2, 2022
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474654July 19, 2022
ENGINE, POWER TRAIN, STEERING
Error Codes : 1. E11480 No Message (Alive Counter Safety 0xD7) Receiver Instrument Cluster Transmitter Airbag 2. E11482 Message (Alive Counter Safety 0xD7) Not Current Receiver Instrument Cluster Transmitter Airbag 3. B7F685 Under Voltage . 4. E114DB Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBV) Missing 5. E114DC Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBH) Missing 6. E11421 Message Demand Based Service Message From CBS User Has Failed DRIVETRAIN MALFUCTION when drive sport mode The Trunk always Open for no Reason when unlock the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469123June 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 528i. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the odor of burning plastic was present inside the vehicle. The contact stated that smoke was coming from the engine compartment. The contact attached a diagnostic device to the vehicle and the reading indicated a heater malfunction. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442711December 5, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Malfunction of the passenger restraint system. Warning indicator states system is not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442309December 1, 2021
EXTERIOR LIGHTING
headlights faulty module no longer sealed and taking water water making all components in the headlights malfunction to repair this issue costing me 2,800.00 for ONE HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442312December 1, 2021
POWER TRAIN
The timing belt broke with no warning and destroyed the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433977September 22, 2021
ENGINE, UNKNOWN OR OTHER
My BMW suddenly started making a weird sound. I took it to BMW and they could not tell me exactly what happened. However they told me that a new engine was needed. I contacted headquarters and they referred me back to the local BMW. The Local BMW said that there's no way for them to know what caused the engine problem but they were recommending a new engine. I had no choice but to purchase a new engine, still to this day I have not idea why the engine failed. I strongly believe its something they are failing to admit is wrong with their engine that causes problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433464September 18, 2021
AIR BAGS, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
MY CAR (2013 BMW 528i) STARTED MAKING A TICKING NOISE EVERYTIME I TURN THE STEERING WHEEL. I ALSO NOTICED WHEN THIS STARTED THAT THE DRIVER AIRBAG RESTRAINT SYSTEM MALFUNCTION LIGHT ALSO CAME ON. I RESEARCHED THE ISSUE AND IT APPEARS THESE TWO SYMPTOMS ARE ASSOCIATED WITH ONE ANOTHER. I AM NOT SURE WHAT THE CAUSE OF THE ISSUE IS BUT THE STEERING WHEEL TICKING IS CAUSING THE AIRBAG SYSTEM TO MALFUNCTION WHICH POSES A HUGE SAFTEY ISSUE. A RECALL SHOULD BE ISSUED AS I'VE SEEN IT IS A COMMON MALFUNCTION AND IT SHOULD NOT BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389138January 20, 2021
ENGINE
AT LEAST 7 TIMES IN THE LAST 3 YEARS I HAVE HAD A WEIRD ENGINE PROBLEM. AFTER PARK THE CAR FOR AWHILE IT FAILED TO START WITH NO REASON. AFTER ONE HOUR OF TRYING TO START, ENGINE START AS USUAL. CAR HAVE BEEN TEST BY THE DEALERSHIP FOR A WHOLE WEEK AND NO CODES OR FAILS HAVE BEEN DETECTED. MOST OF THESE FAILS HAVE HAPPEND AFTER PARK THE CAR, A COUPLE OF TIMES ENGINE STALLS WHILE DRIVING. VERY DANGEROUS SITUATION. AFTER BEEN EVALUATED FOR THE DEALERSHIP, CAR HAS FAILED TWICE. SAME AS ALWAYS IT STARTS AGAIN AFTER TRYING SEVERAL TIMES. LAPSE BETWEEN FAILS IS 3 TO 4 MONTHS APART. FAIL HAPPENS ONLY ON THE CITY SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383392December 14, 2020
ENGINE, POWER TRAIN
I CURRENTLY HAVE A 2013 528I BMW WITH LESS 90K MILES AND LESS THAN 8 YEARS OLD. I WAS DRIVING THE VEHICLE AND ALL OF A SUDDEN I RECEIVED A DRIVETRAIN MALFUNCTION THAT ABRUPTLY STOPPED THE CAR. I GOT TO FIND OUT THAT THE ENGINE WAS COMPLETELY DONE. I CALLED BMW TO SEE IF THERE WAS ANY RECALL ON THAT ISSUE, I ALSO FOUND OUT THAT MANY BMW OWNERS HAVE HAD THE SAME ISSUE AND HAD TO GET THE ENGINE REPLACED. IF I WAS ON THE FREEWAY THIS WOULD HAVE BEEN A MAJOR TRAFFIC INCIDENT ACCIDENT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366118October 24, 2020
ENGINE
I WAS DRIVING MY 2013 BMW 528I IN APRIL 2019 WITH ~65K MILES AT THE TIME. THE DRIVE TRAIN MALFUNCTION INDICATOR CAME ON AND THE CAR WAS DRIVING SLUGGISH. PER BMWS REQUEST I DROVE IT TO BMW SERVICE CENTER. FAULT CODES F133B04 AND F133E10. THEY PERFORMED CALIBRATION, TESTED AND SENT ME ON MY WAY AND NO MORE WARNING DISPLAYED. JUNE 2020 LOW OIL PRESSURE INDICATOR CAME ON. I TOOK IT IN FOR SERVICE (OIL CHANGE, CBS) AND INDICATOR WAS NO LONGER DISPLAYING. OCTOBER 2020 LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION INDICATORS COME ON WHILE DRIVING ON THE STREET. I WAS ABLE TO DRIVE HOME, BUT THE CAR COMPLETELY STOPS WHILE PARKING IN THE DRIVEWAY. I HAD IT TOWED TO BMW AND IT WAS DIAGNOSED AS TIMING CHAIN AND OIL PUMP CHAIN DRIVE, PLUS FAULTS WITH THE VANOS UNIT (FC 1C0102, 1C2002, 1C0301, 130F11, 130E11, 131401, 130308, 130304, 130108, 131501). TO INVESTIGATE FURTHER THEY WANT ME TO PAY $3,100+, BUT THAT IS NOT FIX IT. I STILL OWE $8K ON THE CAR AND NOW IT'S REQUIRING A ENGINE WORK THAT WILL POSSIBLY EXCEED WHAT I OWE ON THE CAR. MY CAR HAS 83K MILES ON IT AND SHOULD NOT BE INOPERABLE. THE TIMING CHAIN & OIL PUMP CHAIN DRIVE WAS KNOWN BEFORE I PURCHASED THE CAR IN 2016, BUT WAS NOT DISCLOSED. ALL OF MY SERVICE HAS BEEN DONE AT BMW. BMW SERVICED MY CAR WHEN THE INDICATOR CAME ON IN 2019, YET DID NOT GO FURTHER TO FIX THE ISSUE THAT THEY KNEW EXISTED. BMW NEEDS TO DO THE RIGHT THING AND FIX MY CAR FOR FREE. THERE IS NO WAY THAT THE "ULTIMATE DRIVING MACHINE" WITH 83K MILES ON IT SHOULD BE LANDFILL BOUND. INSTEAD OF ISSUING THE EXTENDED WARRANTY, BMW SHOULD HAVE ISSUED A RECALL DUE TO THIS BEING A SAFETY ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST STOPS AND LOCKS UP - NO WAY TO PUT IT IN NEUTRAL TO AT LEAST MOVE IT SO THAT IT IS NOT A HAZARD. SOMEONE OR MANY PEOPLE COULD DIE IF A CAR DOES THIS ON THE HIGHWAY. BMW DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359895September 18, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CONDENSATION IN HEADLIGHTS, COMMON IN THE VEHICLE WITH NOW FIX. WATER SEEPS THROUGH AND DESTROYS ELECTRONICS, INCLUDING LEVELING, ADJUSTING, AND TURN SIGNALS. EACH TIME IT RAINS IT BECOMES WORSE AND MAKES VISIBILITY DIFFICULT. WHEN THE VEHICLE WAS BOUGHT IT WAS STATED TO THE SALES DEPARTMENT AND WAS TOLD IT IS NO ISSUE. SEEN MANY OTHER 5 SERIES WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359896September 18, 2020
ENGINE, POWER TRAIN
WHILE DRIVING A MESSAGE OF DRIVETRAIN MALFUNCTION POPS UP ON THE IDRIVE SYSTEM. SPARK PLUGS HAVE BEEN CHANGED ALONG WITH REGULAR OIL CHANGES. HAPPENS OCCASIONALY THEN I SHUT THE CAR OFF AND LOCK THEN UNLOCK AND RESTART. SOMETIMES THE MESSAGE WILL POP BACK UP AND SOMETIMES IT DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348574August 11, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BMW 528I. THE CONTACT STATED THAT WATER ENTERED THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WHERE THE VEHICLE DIAGNOSED AND IT WAS CONFIRMED THAT THERE WAS WATER IN HEADLIGHTS AND MAY CAUSE AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RESEARCHED THE FAILURE AND STATED THAT WATER ENTERING THE HEADLIGHTS COULD LEAD TO AN ELECTRICAL FAILURE OR FIRE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341346July 24, 2020
ENGINE
DRIVING ALONG THE 8 FREEWAY, DRIVING STRAIGHT, BUT SLIGHTLY UPHILL, OUTSIDE SAN DIEGO, THE ENGINE DIED VERY SUDDENLY. WE COASTED TO THE SIDE OF THE FREEWAY, AND THE CAR WOULD NOT RESTART. WE HAD THE CAR TOWED TO BMW OF EL CAJON, WHERE IT WAS DETERMINED THAT THE TIMING CHAIN TENSIONER HAD FAILED, A PIECE OF PLASTIC HAD PLUGGED THE OIL PUMP, AND THE ENGINE LOST TIME, CAUSING CATASTROPHIC ENGINE DAMAGE. WE WERE TOLD THAT THE ENGINE WILL HAVE TO BE REPLACED. THE CAR HAS 89,190 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340672July 21, 2020
ENGINE
IISSUE WITH THE TIMING CHAIN WHICH I UNDERSTAND TO BE A COMMON PROBLEM WITH MANY BMW'S DRIVETRAIN MALFUNCTION WARNING LIGHT CAME ON AND I HAD A LOSS OF POWER ALONG WITH LOW OIL PRESSURE WARNING LIGHT.TOOK THE CAR THE A BMW DEALERSHIP FOR A DIAGNOSTIC AND THE RESULTS WERE THE TIMING CHAIN NEEDED REPLACEMENT ALONG WITH CAM ADJUSTER SOLENOIDS AND PHASERS. ESTIMATED COST ALMOST $5K. CAR IS CURRENTLY SITTING IN MY DRIVEWAY FOR THE PAST 40 DAYS. MY UNDERSTANDING IS THAT THIS IS/HAS HAPPENED TO MANY BMW OWNERS OF 2012-2015 CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330606June 24, 2020
AIR BAGS, STEERING
WHILE DRIVING REGULARLY THE STEERING WHEEL MAKES A CLICKING NOISE AND THE AIRBAG SENSOR IS ON. VEHICLE WAS SENT TO THE LUXURY MOTORSPORT DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THEIR PHONE NUMBER IS 1-855-288-5488. AND AFTER THEY PLUGGED IN THE COMPUTER TO CHECK UP, THE DIAGNOSTIC COMES OUT AS AIRBAG, WABCO 441 120 008 0 / 4411200080 STEERING ANGLE SENSOR DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319772March 30, 2020
ENGINE
MY ENGINE OIL PRESSURE LIGHT CAME ON IN THE CAR AND THEN THE DRIVE TRAIN MALFUNCTION LIGHT.I TRIED TO RUN A SELF DIAGNOSTIC ON THE CAR AS THIS IS A FEATURE BUILT IN AND THE ENGINE OIL CHECK WOULD ONLY GO UP TO 15% AND CUT OFF. I TOOK IT INTO BMW OF BLOOMFIELD FOR SERVICE MENTIONING THIS TO THEM. THEY CHANGED THE OIL AND CLEARED THE CODES GOT THE CAR BACK. FAST FORWARD TO JUST A FEW WEEKS AGO, I AM DRIVING ON THE HIGHWAY AND THE ENGINE OIL PRESSURE AND DRIVE TRAIN MALFUNCTION LIGHT COME ON AND THE CAR STOPS ON ME. JUST PURCHASED THE VEHICLE 1 MONTH AGO AND THE DEALERSHIP IS ADVANTAGE BMW OF HOUSTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280278November 15, 2019
ENGINE
I WAS DRIVING MY VEHICLE ON THE HIGHWAY AND A DRIVE TRAIN MALFUNCTION INDICATOR WAS DISPLAYED ON THE SCREEN. THE CAR IMMEDIATELY LOST ALL POWER AND I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD. I TOWED MY VEHICLE TO THE CLOSEST CERTIFIED REPAIR SHOP. AFTER THE REPAIR RAN THEIR DIAGNOSTIC TEST, THEY INFORMED ME THAT I NEEDED A NEW ENGINE BECAUSE IT HAD SEIZED. THEY ALSO QUOTED ME AT $9,900 FOR A NEW ENGINE. MY CAR CURRENTLY HAS APPROXIMATELY 111,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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