Audi Q7 Service Bulletins (2009)
700 manufacturer communications on file.
- April 8, 2016•Document ID: 10107201Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- CUSTOMER LETTER
- Date Added:
- June 20, 2017
- Manufacturer:
- AUDI
SummaryLETTERS TO CUSTOMERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN EXTENDED.
Associated Products (16)Associated Documents - April 8, 2016•Document ID: 10107193Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- EMAIL - TDI INFO
- Date Added:
- June 20, 2017
- Manufacturer:
- AUDI
SummaryEMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN EXTENDED.
Associated Products (17)Associated Documents - March 15, 2016•Document ID: 10120635Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- A941675 2024896-
- Date Added:
- October 25, 2017
- Manufacturer:
- AUDI
SummaryThe healight switch holder is broken, which causes the healight switch assembly to be loose or fall into the dashboard. The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by driver entering vehicle).
Associated Products (9)Associated Documents - February 26, 2016•Document ID: 10118368Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- Dealer Letter -
- Date Added:
- October 4, 2017
- Manufacturer:
- AUDI
SummaryEffective immediately, the codes for the STP4 (2.0L TDI) and STP5 (3.0L TDI) actions will show the campaign code 23Q4 (2.0L TDI) and 23R8 (3.0L TDI) only on the Inventory Vehicle Open Campaign/Action Report. Elsa and ServiceNet will continue to display them as STP4 (2.0L TDI) and STP5 (3.0L TDI).
Associated Products (24)Associated Documents - February 5, 2016•Document ID: 10118374Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Email - Audi TDI
- Date Added:
- October 4, 2017
- Manufacturer:
- AUDI
SummaryThis is an email detailing the Audi TDI Goodwill Package that is extended to 3.0L TDI Customers. The email also included the dealer information letter, dealer FAQs, and sample customer letters.
Associated Products (19)Associated Documents - December 18, 2015•Document ID: 10123658Service Bulletin/Repair InstructionsSUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER
- Mfr Comm. #:
- A401549 2018194-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
Associated Products (161)Associated Documents - December 11, 2015•Document ID: 10123670Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911529 2013422-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
Associated Products (154)Associated Documents - December 10, 2015•Document ID: 10123656Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- A201559 2011703-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
Associated Products (208)Associated Documents - December 10, 2015•Document ID: 10123653Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- A171568 2028440-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a long period of time. When the vehicle is driven on hilly roads for a long period of time, the displayed vehicle range suddenly changes by a significant amount. There are no DTCs related to fuel senders stored in the instrument cluster control module, J285 (address word 17). This condition does not involve or affect the accuracy of the fuel level indicator, but only the estimated distance to empty display on the on-board computer.
Associated Products (168)Associated Documents - December 10, 2015•Document ID: 10123650Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- A001578 2021205-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
Associated Products (202)Associated Documents - December 8, 2015•Document ID: 10123667Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911526 2042097-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryThe traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have developed. This bulletin provides an overview of the different systems and the basic checks that can be performed to diagnose complaints related to traffic in the MMI navigation system.
Associated Products (174)Associated Documents - November 20, 2015•Document ID: 10212651Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE
- Mfr Comm. #:
- 15 37 2040752 5
- Date Added:
- May 31, 2022
- Manufacturer:
- AUDI
SummaryMetallic particles in the high pressure fuel pump may cause the condition. Vehicle either runs roughly or does not start.
Associated Products (7)Associated Documents - November 20, 2015•Document ID: 10210599Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; STEERING; FUEL SYSTEM, GASOLINE:DELIVERY:PRESSURE SENSOR
- Mfr Comm. #:
- 23 15 37 2040752
- Date Added:
- May 2, 2022
- Manufacturer:
- AUDI
SummaryMetallic particles in the high pressure fuel pump may cause the condition.
Associated Products (7)Associated Documents - November 20, 2015•Document ID: 10123632Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- Dealer Letter -
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummaryThis is an update to the November 12, 2015, communication regarding the stop sale order for all 2013-2016 model year Audi vehicles equipped with a 3.0 liter V6 TDI engine. Audi is adding 2009-2012 model year Audi Q7 vehicles equipped with a 3.0 liter V6 TDI engine in CPO inventory to Stop Sale Code STP5. The STP5 code will be visible in Elsa for these vehicles on November 23, 2015.
Associated Products (4)Associated Documents - November 20, 2015•Document ID: 10123606Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- A231537 2040752-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 23 number 15-36 dated July 17, 2015. The MIL is on. Vehicle either runs roughly or does not start. DTCs are stored in the ECM. Metallic particles in the high pressure fuel pump may cause the condition.
Associated Products (7)Associated Documents - November 17, 2015•Document ID: 10130224Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- A261526 2038295-
- Date Added:
- March 13, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.
Associated Products (7)Associated Documents - November 17, 2015•Document ID: 10130223Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- A261526 2038295-
- Date Added:
- March 13, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are stored, this TSB does not apply. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.
Associated Products (7)Associated Documents - November 15, 2015•Document ID: 10204485Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2613202026757 2
- Date Added:
- December 13, 2021
- Manufacturer:
- AUDI
SummaryAn AdBlue message may appear in the instrument cluster either because there is a fault in the
Associated Products (10)Associated Documents - October 20, 2015•Document ID: 10123716Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- A461525 2022584-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.
Associated Products (141)Associated Documents - October 8, 2015•Document ID: 10123725Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- A911518 2016513-
- Date Added:
- November 17, 2017
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 10-59 dated September 15, 2010. In Mix (shuffle) mode, very long response times and subsequent malfunctions occur when the next track is being selected. Long response times also occur when the ?Return? hard key is pressed. In Mix (shuffle) mode, the previous track is not played when the ?Previous? button is selected in the CD control menu. A different track plays instead. In Mix (shuffle) mode, when the first track of the playlist was selected via the ?Previous? button in the CD control menu (rather than with the rotary push button), the track list shown in the MMI does not match the track list shown in the driver information panel (synchronization issue). In Mix (shuffle) mode, the current track is not highlighted in white letters in the MMI display. If the current track is selected again via the rotary push button, the audio briefly drops out. The current track is not color-highlighted in the MMI display. Audiobook tracks continuously fast-forward if ?Fast Forward? was selected in the first few seconds after the track started playing. The message ?Device is being initialized. Please wait?? is displayed when a second generation iPod Nano is installed. iPod locks up but is operable again after the iPod is reset. iPod performs a reset and restarts on its own. iPod is not detected when it is plugged into the AMI. The message ?Device or cable type not supported? appears in the MMI display. An automatic iPod upgrade through iTunes contained inoperative driver software. The customer may not realize that the iPod was updated and may complain that the AMI software is causing the issues. Because downgrading the updated iPod software is usually not possible, the AMI driver software (firmware) must be updated. The firmware update of AMI is not a ZUG update. Unlike ZUG updates, which are performed with an update CD in the CD changer, this firmware update is performed with a USB device connected dir
Associated Products (8)Associated Documents