Audi Q5 Complaints (2014)

106 consumer complaints on file.

#10598564June 16, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK LEAK. WENT FOR A NORMAL UNEVENTFUL DRIVE FROM HOWARD COUNTY MARYLAND TO VIRGINIA SUBURBS AND CAME HOME BACK AND PARKED IN THE GARAGE ON FRIDAY THE 13TH!. WOKE UP IN THE MORNING TO A GARAGE THAT SMELLED VERY HEAVILY LIKE GAS. LOOKED BELOW THE AUDI Q5 AND SAW A SMALL PUDDLE OF GAS. PARKED THE CAR OUTSIDE THE GARAGE AND CALLED THE DEALERSHIP. THEY ADVISED THAT THIS COULD BE A SAFETY HAZARD AND ASKED TO CALL AUDI ROADSIDE ASSISTANCE FOR A TOW TO THE DEALERSHIP. AUDI ROADSIDE ASSISTANCE ASKED ME TO CALL THE LOCAL FIRE DEPARTMENT TO MAKE SURE IT IS NOT A FIRE HAZARD. THE VEHICLE WAS THEN TOWED AFTER THE LOCAL FIRE DEPT. MADE SURE THIS IS NOT A FIRE HAZARD WHILE BEING TOWED. THE DEALERSHIP CALLED ME TODAY (MONDAY THE 16TH OF JULY 2014) TO TELL ME THAT THE GAS TANK WAS HIT BY SOME ROAD DEBRIS AND ALSO MENTIONED THAT THERE ARE SOME SCRATCHES IN THE FUEL TANK AND WAS NOT SURE WHY THE LEAK IS OCCURRING. EVEN THOUGH THE BRAND NEW Q5 IS JUST 2 WEEKS OLD, THE REPAIRS WILL NOT BE COVERED UNDER WARRANTY AND ITS APPROX. $5,000 TO FIX THE ISSUE. I HAVE CALLED AUDI CUSTOMER SERVICE AND WAITING TO HEAR FROM THEM AT THIS TIME. I'M ALSO FILING THE COMPLAINT HERE SINCE THIS ISSUE SEEMS LIKE A SIGNIFICANT SAFETY CONCERN. HOW COULD A LEISURELY UNEVENTFUL DRIVE IN A BRAND NEW SUV ON THE FREEWAY LEAD TO THE FUEL TANK BEING RUPTURED OR CRACKED FROM ROAD DEBRIS! THIS JUST DOES NOT SEEM RIGHT. SINCE IT WAS PARKED OVERNIGHT IN A CLOSED GARAGE I WAS ABLE TO FIND THE ISSUE. I'M WORRIED THAT THERE MAY BE OTHERS PARKED IN THE ROAD THAT MAY NOT FIND THE ISSUE AND COULD CAUSE A FIRE WHILE ON THE MOVE OR IT COULD BURN DOWN THE HOUSE IF PARKED IN A CLOSED GARAGE FOR EXTENDED PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593742May 23, 2014
VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTO START/ STOP FUNCTION. WHILE DRIVING FROM A COMPLETE STOP THE VEHICLE ROLLED BACKWARDS WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE AUTO/STOP FAILED TO OPERATE PROPERLY. THE CONTACT RESTARTED THE VEHICLE AND RESUMED IN OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE WINDSHIELD WASHER FLUID SENSOR WAS FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575950March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL WOULD NOT EXHIBIT ANY RESISTANCE AND DID NOT ADJUST TO THE SPEED OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568573March 11, 2014
STEERING
VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE. REPORTING AGAIN, BECAUSE DEALER COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT". VEHICLE STEERING LOCKED UP HARD, REQUIRING VERY LARGE AMOUNT OF FORCE TO TURN EVEN A FEW DEGREES. MESSAGE ON A DISPLAY "STEERING IS DEFECTIVE". VEHICLE HAS BEEN REPAIRED BY AUDI FOR A SIMILAR ISSUE JUST ON 23 OCT 2013. REPORTING AGAIN AS A NEW ISSUE, BECAUSE DEALER HAS COMPLETELY REPLACED AUDI "ELECTROMECHANICAL STEERING UNIT" AND OTHER PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568063March 9, 2014
SERVICE BRAKES, POWER TRAIN
THIS IS THE THIRD INCIDENT WHERE THE CAR CAME TO A STOP, WITH NO THROTTLE RESPONSE, WHEN I MADE A HARD LEFT TURN (U-TURN FROM A STANDING STOP) INSTEAD OF ACCELERATING AS EXPECTED. THERE APPEAR TO BE SEVERAL THOUSAND SIMILAR COMPLAINTS IN YOUR DATABASE, FROM MANY DIFFERENT MAKES, WHERE THE ABS SYSTEM CUTS POWER TO THE ENGINE INSTEAD OF ALLOWING A RAPID ACCELERATION FROM A STANDING START, WHEN THERE IS NO TRACTION PROBLEM, AND CUTTING THE POWER CREATES AN IMMEDIATE RISK OF CRASH BY ONCOMING TRAFFIC. THE CAR WAS 'DEAD' FOR ABOUT TWO SECONDS AND THEN POWER WAS RESTORED, ALLOWING ME TO AVOID BEING HIT BY ONCOMING TRAFFIC. BUT THE BIGGER ISSUE APPEARS TO BE THAT THE ABS SYSTEM WILL SOMETIMES CUT POWER FOR NO REASON, ENDANGERING THE DRIVER AND VEHICLE. THIS IS APPARENTLY WIDELY DOCUMENTED AND ONGOING SINCE AT LEAST THE YEAR 2000, AND NOT SPECIFIC TO AUDI. UPDATED 3/20/14*LJ UPDATED 03/20/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550913November 5, 2013
STRUCTURE:BODY, VISIBILITY:REARVIEW MIRRORS/DEVICES
WAS MAKING A LEFT TURN. THE DRIVERS SIDE MIRROR BLINDED MY VIEW OF THE CAR WAITING AT THE STOP SIGN OF THE ROAD I WAS ENTERING. MY CAR CLIPPED THE OTHER CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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