Audi Q5 Complaints (2013)

92 consumer complaints on file.

#10544119September 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 AUDI Q5 HYBRID. THE CONTACT STATED THAT WHENEVER ACCESSING THE POWER LIFTGATE, THE DOOR WOULD OPEN AND CLOSE ABRUPTLY. THE DEALER WAS CONTACTED AND STATED THAT THE LIFTGATE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522431June 29, 2013
ENGINE, POWER TRAIN
UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FROM AUDI AND/OR RECURRENCE OF THE PROBLEM. THIS HAS BEEN THE SECOND PROBLEM I HAVE HAD WITH THIS VEHICLE. THE FIRST PROBLEM OCCURRED ON THE WAY HOME AFTER PURCHASE.. WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT CAME ON. I CONTACTED THE DEALERSHIP AND WAS ASKED TO RETURN THE VEHICLE TO THE DEALERSHIP. AFTER UNDERGOING DIAGNOSTIC TESTING, IT WAS DETERMINED THAT THE AIR INTAKE MANIFOLD NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515158June 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE HEARD A LOUD NOISE COMING FROM THE SUN ROOF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES AND EVERY TIME THE ROOF WAS CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 5,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509971April 29, 2013
STEERING
FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT HIGHWAY THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIMES A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMOST IMPOSSIBLE TO MAINTAIN A STRAIGHT DIRECTION WITHOUT CONSTANTLY ADJUSTING THE WHEEL FROM RIGHT TO LEFT. ON SEVERAL OCCURRENCES THE WHEEL JERKED TO CENTER UNCONTROLLED. TURNING THE CAR OFF AND BACK ON WILL RESET THE ISSUE AND THE OCCURRENCES ARE RANDOM. IT IS VERY ANNOYING BECAUSE THE DRIVER DOES NOT FEEL LIKE YOU HAVE CONTROL OF THE VEHICLE. IN RESEARCHING THIS ISSUE I HAVE FOUND SEVERAL OTHER OWNERS OF THE 2013 AUDI Q5 THAT ARE HAVING THE SAME PROBLEM...AUDI INSTALLED A NEW ELECTROMECHANICAL STEERING SYSTEM IN THE 2013 Q5 AND APPARENTLY THIS IS THE SOURCE OF THE PROBLEM. THIS SHOULD BE INVESTIGATED IMMEDIATELY TO DETERMINE IF THE STEERING IS SAFE !!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508456April 16, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
WE HAVE KEY LESS ENTRY CAR. MY WIFE PUT MY SON IN CAR SEAT, PUT HER PURSE WITH KEYS AND CLOSED THE BACK DOOR AND WHEN SHE TRIED TO ENTER FROM FRONT DOOR THE CAR WAS LOCK, MY SON GOT LOCKED INSIDE THE CAR, EVEN WHEN THE KEY WERE INSIDE. CALLED THE AUDI CUSTOMER CARE, THEY SAID WHEN THE KEYS ARE INSIDE THE CAR IT, NOT SUPPOSE TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503726March 20, 2013
STEERING
WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 30-70MPH, REGARDLESS OF ROAD CONDITIONS, ANY ATTEMPTS TO DRIVE THE VEHICLE IN A STRAIGHT PATH IS MET WITH A SEVER NOTCH AT THE 12'OCLOCK STEERING POSITION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO MAINTAIN SAID STRAIGHT PATH...REPORTING THIS TO THE DEALER HAS RESULTED IN THEIR ACKNOWLEDGEMENT OF THE PROBLEM, TAKING MY INFORMATION AND STATING THEY WILL CONTACT ME AS SOON AS AUDI HAS A PERMANENT FIX (AND IF I DO NOT HEAR BACK FROM THEM WITHIN 30 DAYS TO REACH BACK OUT TO THEM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503217March 15, 2013
STEERING
ON A FREQUENT BASIS WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT, NON-CROWNED PAVEMENT THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIME A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMOST IMPOSSIBLE TO MAINTAIN A STRAIGHT DIRECTION WITHOUT CONSTANTLY ADJUSTING THE WHEEL FROM RIGHT TO LEFT. ON TWO OCCURRENCES THE WHEEL JERKED TO CENTER UNCONTROLLED. TURNING THE CAR OFF AND BACK ON WILL RESET THE ISSUE AND THE OCCURRENCES ARE RANDOM BUT FREQUENT. IF AT THE TIME OF THE OCCURRENCE A VEHICLE WAS OCCUPYING THE ADJOINING LANE AN ACCIDENT WOULD OCCUR. ON RESEARCHING THIS ISSUE IT APPEAR IN NUMEROUS FORUMS AFFECTING AUDI 2013 MODELS WITH NEW ELECTROMECHANICAL STEERING SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501365March 5, 2013
STEERING
WHEN DRIVING STRAIGHT, THERE APPEARS TO BE A NOTICEABLE NOTCH IN THE STEERING. THE WHEEL WILL HAVE A TENDENCY TO WANT TO STRAY FROM THIS NOTCH AS IF ROLLING OFF A BUMP. IT IS NOT ALWAYS AS NOTICEABLE. AT IT'S WORST IT FEELS AWKWARD TO KEEP THE VEHICLE TRAVELING STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501368March 5, 2013
STEERING
STEERING HAS A NOTCHINES TO IT. DIFFICULT TO KEEP VEHICLE STRAIGHT. FEELS LIKE A GEAR WOULD WHEN MISSING A TOOTH. IT IS INTERMITTENT AND DOES NOT SEEM SPEED DEPENDANT.OTHERS HAVE REPORTED DEFECTIVE STEERING RACKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500833February 28, 2013
STEERING
THERE IS A NOTCHINESS FEELING IN THE STEERING WHEEL. THIS IS ESPECIALLY SEEN AT HIGHWAY SPEEDS AND MAKES THE CAR HARD TO KEEP STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495057January 29, 2013
STEERING
STEERING IS VERY IMPRECISE AND HAS A NOTCHINESS EFFECT. WHEN I'M GOING DOWN A HIGHWAY STRAIGHT, I HAVE A DIFFICULT TIME KEEPING IT STRAIGHT. IT FEELS UNSAFE WHEN I'M GOING ON A CURVE AT HIGHWAY SPEEDS SINCE THE STEERING WHEEL MAY SHIFT. CONFIRMED BY DEALERSHIP NOTHING IS WRONG WITH STEERING AND ALIGNMENT, BUT STEERING OF THE VEHICLE SEEMS TO HAVE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491142January 3, 2013
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2013 AUDI HYBRID. CONSUMER WRITES IN REGARDS TO BRAKE PEDAL MALFUNCTION. *SMD THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, HE FREQUENTLY HIT THE ACCELERATOR PEDAL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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