Audi A3 Complaints (2011)

43 consumer complaints on file.

#10934722December 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.....UPDATED 02/06/17 *BF UPDATED 09/08/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909986September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION IF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901953August 27, 2016
AIR BAGS
TAKATA RECALL. NO REMEDY AVAILABLE APPARENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901954August 27, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893429August 5, 2016
AIR BAGS
TAKATA AIRBAG I AM WRITING TO EXPRESS MY GREAT CONCERN ABOUT THIS POTENTIALLY LETHAL ISSUE WITH MY CAR. THIS RECALL IS OPEN SINCE FEBRUARY 2016 AND YET NOTHING HAS BEEN DONE TO RECTIFY THIS. I AM FORCED TO DRIVE A POTENTIALLY LETHALLY HARMFUL VEHICLE OVER THE LACK OF ABILITY BY THE MANUFACTURER TO REMEDY THE AIRBAG INFLATOR. I UNDERSTAND THE INVOLVED CONCERNS OF THE SURVIVABILITY OF TAKATA - HOWEVER MY PERSONAL LIFE COMES BEFORE THE ECONOMIC CONCERN OF THE CAR MANUFACTURER AND ITS SUPPLIERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881408June 29, 2016
AIR BAGS
TAKATA RECALL. A RECALL WAS ISSUED IN FEBRUARY 2016 FOR MY VEHICLE. I WAS NOTIFIED BY AUDI OF THE RECALL IN APRIL. I CONTACTED THE DEALER THEN AND WAS TOLD THERE WERE NO PARTS AVAILABLE. I CONTACTED AUDI WEST HOUSTON AGAIN ON JUNE 27, 2016 AND WAS TOLD THE ONLY REMEDY TO ME WAS A DISCOUNT ON A NEW CAR. I WAS TOLD THIS BY A SALESMAN AND BY THE GENERAL SALES MANAGER. I CONTACTED AUDI CUSTOMER SERVICE ON JUNE 29, 2016, AND THEY SAID THERE WERE NO PARTS AVAILABLE AND THEY DID NOT HAVE ANY IDEA WHEN THEY WOULD BE AVAILABLE. THEY SAID I COULD CONTINUE TO DRIVE THE CAR SINCE NO AUDI OR VW HAD EXPERIENCED AN AIR-BAG FAILURE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE IT REPAIRED. I DON'T THINK IT'S RIGHT THAT AUDI HAS NOT REPAIRED A SINGLE VEHICLE UNDER THIS RECALL NOR CAN THEY ESTIMATE WHEN THEY WILL BEGIN REPAIRING THESE VEHICLES. WHY DOES SOMEONE HAVE TO BE KILLED IN AN AUDI/VW BEFORE THEY ARE FORCED TO PROVIDE REPAIRS OR ALTERNATIVE TRANSPORTATION. THEIR APPROACH SEEMS TO BE TO "WAIT IT OUT" AND HOPE THAT PEOPLE WILL JUST BE FORCED TO BUY ANOTHER VEHICLE FROM THEM UNDER AN "INCENTIVE" PROGRAM THAT IS COMPLETELY INADEQUATE. I DON'T KNOW WHY I SHOULD BE FORCED TO BUY ANOTHER AUDI SIMPLY TO AVOID DRIVING AN UNSAFE VEHICLE. I WOULD RATHER HAVE THEM DISABLE THE AIRBAG THAN TAKE THE CHANCE THAT IT EXPLODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862647May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807891December 2, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON THE CAR. THE REPAIR IS COVERED DUE TO THE FAULTY PART. AUDI SHOULD HAVE TO TAKE THE CAR BACK BECAUSE THEY KNEW ABOUT THIS PROBLEM. INSTEAD OF DOING A RECALL, THEY ALLOWED THE CAR TO BE DRIVEN AND NOW MY ENGINE IS AFFECTED. I TRIED TO ARRANGE A TRADE-IN AT A LOCAL SUBARU DEALERSHIP AND THEY OFFERED ME LOW BLUE BOOK MINUS $10,000. MY CAR IS NOT ONLY UNDESIRABLE, BUT WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780706October 8, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VEHICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10704523April 8, 2015
STRUCTURE
I RECENTLY STARTED TO USE THE BACK PART OF THE CAR, NEVER HAD USED IT BEFORE HAD ANOTHER CAR FOR DOGS AND BIKES. THE AREA WHERE THE SPARE TIRE IS MADE OUT OF CARDBOARD, WILL NOT HOLD 125 LAB DOG OR A BIKE. WENT TO DEALER SAID THEY WOULD REPLACE THE PIECE AND SPLIT THE COST. PIECE IS NOT BROKEN, 1/2 THE CAR IS NOT USABLE, IF I PUT MY 125 LAB BACK THERE SHE WOULD FALL INTO THE SPARE TIRE. AUDI DOES NOT THINK THIS IS A PROBLEM. IT IS DANGEROUS TO HAVE KIDS, BIKE OR DOGS BACK THERE. UNSAFE. I HAVE BEEN EMAILING AUDI CORPORATE AND DEALER- LOTS OF TALK AND NO SOLUTIONS. THE CAR IS WONDERFUL, THEY JUST FELL ASLEEP WHEN THEY MADE THE TRUNK AREA. DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641900October 7, 2014
FUEL/PROPULSION SYSTEM, ENGINE
THE VEHICLE STARTED LOOSING POWER AND STALLING. THE ENGINE LIGHT CAME UP. I TOOK THE CAR THE DEALER. THEY DIAGNOSED THE PROBLEM AS A HIGH-PRESSURE FUEL PUMP THAT HAS DISINTEGRATED AND DAMAGED THE ENTIRE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630242September 2, 2014
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ALONG THE NY STATE THRUWAY IN ALBANY AT 65-70 MILES AN HOUR. I REALIZED I WAS UNABLE TO ACCELERATE AND SAW THAT THE GLOW PLUG LIGHT WAS FLASHING. I SLOWED DOWN AND TRIED TO MOVE OVER TO THE RIGHT, BUT AS I SLOWED, THE CAR STALLED AND I WAS IN THE MIDDLE LANE. I WAS IN THE MIDDLE LANE WITH CARS PASSING ME ON EITHER SIDE AND I WAS UNABLE TO RESTART MY CAR. IT WAS SO SCARY. I COULDN'T GET OUT, I WAS ALONE. I DIDN'T KNOW WHAT TO DO, I FELT MY LIFE WAS IN DANGER, UNABLE TO GET OUT OF MY CAR. I GOT MYSELF TOGETHER ENOUGH TO CALL AAA. THEY CALLED THE POLICE TO HELP ME WITH TRAFFIC. I WAS PUSHED TO THE SIDE OF THE ROAD DODGING CARS AND TRYING NOT TO GET HIT. AAA CAME 1 HOUR LATER; IT WAS 12:00PM, HOT AND HUMID ON THE LABOR DAY HOLIDAY! THEY TOWED ME TO THE NEAREST AUDI DEALER WHICH WAS 20 MILES AWAY. I HAD TO PAY FOR THE EXTRA MILES. I AM 3 HOURS FROM HOME WITH NO IDEA WHAT I AM GOING TO DO. MY DAUGHTER HAD TO COME PICK ME UP AND DRIVE ME BACK HOME. NOW MY CAR IS IN ALBANY AND I AM IN MASSACHUSETTS. I DON'T KNOW WHAT IS WRONG WITH MY CAR OR HOW I AM GOING TO GET MY CAR BACK. THIS WAS A VERY SCARY, UNACCEPTABLE INCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628306August 26, 2014
FUEL SYSTEM, DIESEL
MY A3 2011 AUDI 2.0 TDI DIESEL WOULD NOT START IN A PARKING LOT. NOT THE BATTERY: TOWED TO THE DEALER. THE DEALER IN HONOLULU,HI SAYS I NEED THE ENTIRE FUEL SYSTEM ( TANK,LINES, 2 FUEL PUMPS ) REPLACED DUE TO 'GLITTER LIKE' PARTICLES IN THE FUEL LINE. FUEL IS BEING SENT FOR ANALYSIS. I AM USING THE RECOMMENDED BRAND OF DIESEL FUEL ( SHELL ) . FORTUNATELY I WAS NOT MOVING. SEVERAL OTHER COMPLAINTS LIST SUDDEN ENGINE FAILURE DUE TO FUEL PUMP FAILURE. ALSO FORTUNATELY, IT IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608493July 7, 2014
FUEL/PROPULSION SYSTEM
CAR STALLED DUE TO DEBRIS CLOGGING THE FUEL LINE AND FUEL COULD NOT GET TO THE ENGINE. I AM TOLD CAVITATION OCCURRED, RESULTING IN METAL SHARDS DAMAGING THE FUEL DELIVERY SYSTEM. ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AFTER THE TANK. DEALER CHALLENGED WARRANTY COVERAGE FOR THE $10K REPAIR, SAYING THE STANDARD SERVICE ON THE FUEL FILTER DID NOT APPEAR TO HAVE BEEN PERFORMED. THE WARRANTY GOES TO 50K MILES, CAR WAS AT 48.5K MILES. THE OWNER'S WARRANTY BOOKLET DID NOT HAVE THE SAME SERVICE AS THE DEALER SAID SHOULD HAVE BEEN DONE--IT WAS A LESS FREQUENT INTERVAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607406July 1, 2014
ENGINE, FUEL SYSTEM, DIESEL
FUEL PUMP IMPLODED AND SENT SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. EVERYTHING HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598963June 17, 2014
ELECTRICAL SYSTEM
SAME ISSUE AS CAMPAIGN 97Z9 ON THE VW TIGUAN WITH FUSE F16 ON THE FUSE PANEL IS MELTING. THE PART NUMBER IS THE SAME AS THE TIGUAN'S. 1K0937125D. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557106December 23, 2013
POWER TRAIN
THE CAR IS JERKING IN BETWEEN 1ST AND SECOND GEAR. SEEMS THE TRANSMISSION CANT DECIDE TO STAY IN 1ST OR SECOND. ALSO- THE CAR SHIFTS DOWN TO 1ST INAPPROPRIATELY QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544337September 19, 2013
FUEL SYSTEM, DIESEL
I OWN AN AUDI A3 2011, TDI. I HAD TWO SIMILAR INCIDENTS WITH THE FUEL INJECTION SYSTEM WITH THIS TDI. THE FIRST TIME IT HAPPENED WHEN THE CARS JUST PASSED THE WARRANTY PERIOD OF 50,000 MILES. I DROVE THIS CAR IN CITY STREET AND THE ?GLOW-PLUG? INDICATOR LIGHT CAME ON. I BARELY MADE IT TO THE AUDI SERVICE. THEY TOLD ME THAT I CONTAMINATED WITH UNLEADED FUEL. I TOLD THE SERVICE MANAGER THAT IS NOT THE CASE BECAUSE I ONLY USE ONE GAS STATION AND USUALLY, I USED THE SAME DIESEL PUMP. AFTER AUDI DEALER TALK TO THE AUDI OF AMERICA, THEY DECIDED TO PAY FOR THE REPAIR, APPROXIMATELY $8,000. THEN THIS IS THE SECOND SIMILAR INDECENT. I STARTED THE ENGINE AND HEAR UNUSUAL CLANKING NOISE FROM THE ENGINE. I CONTINUED TO DRIVE THE CAR IN CITY STREET TO MY HOME. THEN SUDDENLY THE ?GLOW PLUG? LIGHTS MOMENTARILY FLASHES. THE ENGINE DIES IMMEDIATE RIGHT AFTER. I COAST THE CAR TO THE CURB. I TOOK THE CAR INTO THE DEALER, AND AFTER A DAY, THE SERVICE MANAGER AGAIN TOLD ME THAT THE FUEL SYSTEM WAS CONTAMINATED WITH UNLEADED FUEL. I ASSURED YOU THAT THIS IS NOT THE CASE BECAUSE I AM THE ONLY ONE WHO DROVE THIS CAR. THE SERVICE MANAGER TOLD ME THAT AUDI DID THE ANALYSIS AND IT INDICATED THAT THE FUEL GOT CONTAMINATED, BUT CONTINUED TO DENY THE ACCUSATION BECAUSE I AM VERY CAREFUL IN USING THE ?ULTRA-LOW SULFUR DIESEL? FOR MY CAR. THE FIRST INCIDENT I ONLY POUR MY DIESEL GAS FROM SHELL STATION, BUT SINCE THE FIRST INCIDENT HAD HAPPENED, I CHANGED TO CHEVRON STATION. AFTER ONE WEEK, I CALLED THE SERVICE MANAGER AND ASK HIM FOR THE ANALYSIS OF THE CONTAMINATION, AND HE SAID THAT HE HAD SENT TO AUDI IN GERMANY FOR REPORT. THEN I SAID I WANTED THE OLD INJECTION SYSTEM BACK SO I CAN DO AN INDEPENDENT ANALYSIS, HE ALSO TOLD ME HE SENT THE OLD PARTS BACK TO GERMANY FOR FURTHER ANALYSIS. I SERIOUSLY DOUBTED THAT THE AUDI DEALER SERVICE DEPARTMENT DID ANY ANALYSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511167May 8, 2013
ENGINE DANGEROUSLY AND WITHOUT PRIOR SYMTOMS LOST POWER ON THE HIGHWAY IN MORNING TRAFFIC; WOULD NOT START AGAIN. POWER LOSS EFFECTED BOTH THE BRAKING AND THE STEERING, MAKING DIFFICULT TO CONTROL THE VEHICLE WHILE IT COASTED TO A STOP. CALLED #77 STATE POLICE IN VA, TRANSFERED TO FAIRFAX COUNTY POLICE, OFFICER CALLED TOW SERVICE. TOWED TO DEALERSHIP (AUDI OF CHANTILLY). SERVICE DEPARTMENT FIRST SAID A POSSIBLE BAD FUEL FILTER, THEN SAID "NON-COMBUSTIBLE FUEL" AND THEN SAID "KEROSENE" IN THE TANK. SERVICE DEPARTMENT MANAGER PROVIDED NO EMPERICAL EVIDENCE OF FUEL QUALITY AND REFUSED TO DO SO STATING "WE DON'T DO THAT." TOWED TO INDEPENDENT MECHANIC; DAMAGE CONFIRMED. INDEPENDENT SHOP OWNER STATED THAT HIS CONTACT WITHIN AUDI CONFIRMED 5 CASES OF SUCH ISSUES. THIS BEING THE FIRST CASE WHERE AUDI AND THE DEALER DODGED THE WARRANTY. IT APPEARS THAT THE FUEL INJECTOR CANNOT HANDLE THE FULL VARIANCE OF FUELS THAT QUALIFY AS ASTM STANDARD SPECIFICATION FUELS. TRUE FOR BOTH Q7 AND A3 MODELS. THE FUEL INJECTOR BASICALLY DISINTEGRATED AND DESTROYED THE TURBO CHARGER. THE DIAGNOSTIC CANNOT CONTINUE UNTIL THE TURBO CHARGER IS REPLACED, BUT IT'S LIKELY THE ENGINE IS ALSO DAMAGED AND WILL NEED REPAIR OR REPLACEMENT. AUDI OF CHANTILLY BLAMES ME AND "BAD FUEL" AS THE CAUSE WITHOUT CHEMICAL ANALYSIS ON THE FUEL. MECHANIC FLUSHED THE TANK WILL FRESH DIESEL, REMOVING WHATEVER FUEL WAS ORGINALLY IN THE TANK, AND ANY EVIDENCE OF BAD FUEL. VEHICLE DROVE 384 MILES ON THAT FUEL SINCE THE PREVIOUS FUEL. FUEL DISTRIBUTION MANAGER FOR THAT STATION CONFIRMED THERE IS NO KEROSENE ON SITE. CONTACTED AUDI OF AMERICA, CUSTOMER SERVICE REPRESENTATIVE REPEATED WHAT THE SERVICE DEPARTMENT SAID AND STATED "WE WILL NOT BE PROVIDING RESOURCES."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471151August 16, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 AUDI A3 TDI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS IMMEDIATELY ABLE TO BE RESTARTED AND WAS THEN TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Audi A3