Acura TL Complaints (2011)

20 consumer complaints on file.

#11551094October 20, 2023
AIR BAGS
I purchased a 2011 Acura TL with a salvaged title. The steering wheel airbag appeared to have been repaired with certain glue or epoxy after appearing to have been deployed by previous owner. However the airbag is fully intact. The Acura dealership refused to conduct the recall due to this issue. Would this warrant a refusal to be replaced by the dealership? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495812December 2, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving my 2011 Acura TL on I95 South in NC from VA to SC at about 2p on 12/2/22, It is a clear sunny day. It is 62 degrees out, there were no vehicles around and no debris flying or dropping and no overpasses or anything around. Heard a loud explosion. Sounded like a shovel with a ton of rocks being dropped on the roof. Opened the slider for moonroof (which is a original manufactured item) and realized the sound was the moonroof glass. The glass was shattered and huge amount missing. Glass rained down into the car all over everything including me. No evidence of any source of cause for this happening. Just glass shards. Appears to have just combusted on its own? Prior to this event the moonroof was operable and in good working order with no cracks or anything. Setup a service appointment for tomorrow 12/3/22 at 3p at McDaniel's Acura dealership in Charleston, SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398834March 3, 2021
ENGINE
THE CAR IS BURNING OIL AT AN ACCELERATED RATE WHICH CAUSES A WARNING WHEN THE OIL LIFE IS AROUND 40 TO 50% THAT THE ENGINE HAS LOW OIL LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390723January 29, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED OUT AND DISPERSED THE SMOKE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC 29607, (864) 297-4529) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN BOX ASSEMBLY, EPS, APS UNIT, AND SUB-HARNESS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.*DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11349634August 16, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SEATS
WHILE TRYING MAE A QU VERSIN SUSCITADOS EN HABLARAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349121August 13, 2020
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206807May 10, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE REPAIR WAS COMPLETED BECAUSE AFTER THE REPAIR THE VEHICLE WAS RETAINED AND MONTHS LATER ANOTHER NOTIFICATION WAS SENT FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA, 70003, (504) 464-4004) SERVICED BOTH RECALL CAMPAIGNS. THE DEALER HAD NOT TOLD THE CONTACT ABOUT THE AIR BAG LIGHT BEING ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061562January 10, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031802October 4, 2017
STEERING
I WAS DRIVING MY VEHICLE ON THE HIGHWAY TO WORK AND MY ELECTRONIC POWER STEERING WENT OUT I ALMOST HIT A TRACTOR TRAILER AND IT CAUSED ME TO HAVE A PANIC ATTACK BECAUSE IT ALL HAPPENED SO FAST I DID NOT KNOW WHAT TO DO BESIDES SLAM ON THE BRAKES. THIS ISSUE COULD OF POTENTIALLY CAUSED MY DEATH OR OTHER PEOPLES DEATH OR INJURY , THIS COULD OF ENDED OUT BAD. CAN YOU PLEASE CONTACT ME ASAP REGARDING THIS ISSUE. AND THERE SHOULD BE A RECALL ON THE ELECTRONIC POWER STEERING SYSTEM BECAUSE ANY ACURA OWNERS WITH HIGH MILES ON THE VEHICLES COULD END UP HAVING THIS SAME ISSUE AND COULD END UP BEING A LAW SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940008January 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT TWO DIFFERENT DEALERS CLAIMED TO HAVE REMEDIED THE RECALLED AIR BAGS; HOWEVER, THE CONTACT STATED THAT A BRAND NEW (UNOPENED) BOX OF AIR BAGS WAS LEFT IN THE TRUNK OF THE VEHICLE. THE CONTACT DID NOT PROVIDE THE RECALL INFORMATION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH TWO DAYS AGO, THE AIR BAG INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO ONE OF THE DEALERS WHERE IT WAS DIAGNOSED THAT THE SIDE AIR BAG WAS IN THE TRUNK AND NOT THE ONES THAT WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937572December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929008December 1, 2016
ENGINE
MY WIFE WAS DRIVING,I WAS IN THE FRONT PASSENGER SEAT AND WE SMELLED RUBBER BURNING NEXT WE NOTICED SMOKE FROM THE HOOD AREA. WE PULLED OVER TURNED ON THE FLASHERS AND OPENED THE HOOD AND SMOKE CAME OUT HEAVY AND I SAW A FIRE AT THE BOTTOM OF ENGINE AREA.WE CALLED 911 AND A FIRE TRUCK PUT OUT THE FLAMES. THE ENGINE WAS DESTROYED. THEY TOWED IT TO A AUTO SHOP AND WE ARE WAITING FOR AN INSURANCE AGENT TO CONTACT US. FYI WE WERE DRIVING ON A THREE LANE STREET CALLED PORTOLA DRIVE IN SAN FRANCISCO CA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10907268September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896869August 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894731August 10, 2016
AIR BAGS
TAKATA RECALL - AIRBAGS. RECEIVED A NOTICE IN APRIL 2016 FROM ACURA THAT THERE HAD BEEN A RECALL ON AIRBAGS FOR MY AUTO DUE TO POSSIBLE INJURIES INCLUDING FATALITY SHOULD THEY IMPLODE. THE NOTICE ADVISED I WOULD BE NOTIFIED THIS SUMMER WHEN PARTS WERE AVAILABLE. I HAVE YET TO BE NOTIFIED AND THE SAFERCAR.GOV WEBSITE INDICATES A REMEDY IS STILL NOT YET AVAILABLE AS OF 8.9.16 FOR MY VEHICLE. SO BASICALLY I HAVE HAD TO KNOWINGLY DRIVE AROUND IN DEATH TRAP FOR THE LAST 4 MONTHS WITH MY FAMILY PRAYING WHAT IS SUPPOSE TO HELP SAVE OUR LIVES DOESN'T END UP KILLING US SHOULD WE BE INVOLVED IN AN ACCIDENT BEFORE THE AIRBAG AND AUTO MANUFACTURERS GET THEIR ACT TOGETHER AND CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882083July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865620May 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AVAILABLE IN APRIL. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860591April 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852150March 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. WHILE DRIVING APPROXIMATELY 27 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT AIR BAGS DEPLOYED. THE INFLATOR RUPTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK, NOSE, CHEST, HANDS, AND SPINE. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. UPDATED 05/18/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845939March 10, 2016
AIR BAGS
TAKATA RECALL- TOOK CAR IN FOR BATTERY REPLACEMENT. INFORMED OF RECALL. TOLD REPLACEMENT COULDN'T TAKE PLACE UNTIL SOMETIME IN SUMMER. OFFERED A CAR AS TEMPORARY REPLACEMENT. IT WAS INDICATED CAR WOULDN'T BE OF QUALITY OF MINE, WOULD BE OF ENTERPRISE RENTAL QUALITY. I THOUGHT THIS WAS UNREASONABLE CONSIDERING THE PERIOD OF TIME. I DECLINED THE OFFER. WAS TOLD TO SIGN A LETTER OF REFUSAL. WASN'T TOLD DECLINE WAS AN OPTION (DON'T KNOW IF IT WAS). REQUIRED MY SIGNATURE ON THE DECLINATION. LATER I REALIZED THAT WAS MOST LIKELY A PLOY TO ESCAPE LITIGATION AGAINST ACURA AND/OR TAKATA IN THE EVENT OF AN ACCIDENT: OFFERING AN UNDESIRABLE OPTION AND LEAVING AN OWNER WITH REDUCED GROUNDS TO TAKE LEGAL ACTION IF HE SHOULD DECLINE. SHOULD THIS BE ALLOWED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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