Acura RDX Complaints (2013)

162 consumer complaints on file.

#10875904June 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875919June 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864829May 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855711April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851474March 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR LONGER THAN SIX MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PARTS MAY BE AVAILABLE MID SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824984February 8, 2016
SEATS
MY TRUCKS HEADRESTS ARE TILTED SO FAR FORWARD THAT IT CAUSES SIGNIFICANT PAIN IN MY NECK. THEY CAME THIS WAY FROM THE FACTORY. I HAVE TO TURN THE HEADREST AROUND TO RELIEVE THE PAIN, WHICH THEN EXPOSES ME TO AN EVEN HIGHER RISK OF WHIPLASH. YOU IDIOTS AT NHTSA WHO CHANGED THE REGULATIONS SO THAT CAR MANUFACTURERS HAD TO BUILD THEM THIS WAY NEED TO REPEAL THE LAW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10745496August 1, 2015
SERVICE BRAKES
THE BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN AT LOW SPEEDS WITH LIGHT PRESSURE ON THE BRAKES. MOSTLY OCCURS GOING DOWN A SLOPE(PARKING GARAGE), DOWN A DRIVEWAY, AND SOMETIMES RANDOMLY WHILE DRIVING ON FLAT ROADS. THE BRAKES ON THE ACURA RDX CONTINUE TO SQUEAL AFTER BEING "FIXED" TWICE. IN THE DEALER-PERFORMED SERVICES, THE BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. WHEN CONTACTING THE DEALER ABOUT THE ISSUE AGAIN, THE DEALER STATED THAT ACURA WAS WORKING ON A SOLUTION. WHEN CONTACTING ACURA CLIENT RELATIONS, THEY ADVISED ME TO SPEAK TO MY DEALERSHIP WHICH WAS NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701648March 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER DRIVING OVER A SMALL POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DAMPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,451.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670102January 5, 2015
SUSPENSION
UPDATE TO ORIGINAL COMPLAINT, ACURA DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR IN OCTOBER 2014, HAD ME TEST DRIVE A 2015 ACURA RDX TO COMPARE THE RIDE TO MINE. TAKING CAR BACK AGAIN THIS WEEK JANUARY 7TH 2015. CAR RIDE IS UNACCEPTABLE TO ME !!! I FEEL IT IS RIDING EVEN WORSE THAN IT WAS IN OCTOBER WHEN THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I FEEL EVERY SMALL BUMP IN THE ROAD AND WHEN I HAVE TO GO OVER A SLIGHTLY BIGGER BUMP OR PULL UP IN A DRIVEWAY I HEAR A HOLLOW CLUNKING SOUND. OVERALL ROUGH RIDE. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669407December 31, 2014
WHEELS
THE CAR NOW HAS HAD TO GET TWO DIFFERENT WHEEL BEARINGS CHANGED (UNDER WARRANTY). PER DEALERSHIP, ITS A "KNOWN PROBLEM" WITH THE RDX. WHAT CONCERNS ME IS THAT 2 OUT OF THE 4 HAVE BEEN REPLACED UNDER WARRANTY AND SOON I WILL BE OUT OF WARRANTY, WHAT IS MY RECOURSE AFTER THIS WHEN THIS A SUPPOSEDLY A "KNOWN PROBLEM" WITH THE 2013 RDX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653371November 7, 2014
TIRES
MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST TIME I HAVE HAD TRACTION PROBLEMS BUT THE FIRST TIME I ALMOST GOT IN SERIOUS TROUBLE. THESE TIRES ARE NOT SAFE ON WET OR DAMP ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650650October 28, 2014
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648781October 20, 2014
SUSPENSION
VERY ROUGH RIDE MAKING CLUNKING NOISE TOOK CAR TO ACURA DEALER JULY 23, 2014 THEY SAID THEY REPLACED BOTH REAR SHOCKS THAT THERE WAS A FAULTY PART THAT WAS RECALLED. TOOK THE CAR BACK APPROXIMATELY 2 MONTHS LATER BECAUSE WAS HAVING THE SAME ISSUE ( ROUGH RIDE FEEL EVERY BUMP IN THE ROAD, THEY SAID ONE OF THE REAR SHOCKS WAS LEAKING FLUID . THEY REPLACED BOTH BACK SHOCKS AGAIN . TOOK THE CAR BACK A FEW DAYS LATER CAUSE IT DIDN'T SEEM FIXED , THEY TOLD ME THY CHECKED IT OUT AND COULDN'T FIND ANYTHING WRONG . TOOK THE CAR BACK TODAY OCTOBER 20, 2014 TOLD THEM TO CHECK IT EVERYWHERE REAL GOOD TO FIND OUT WHAT IS WRONG WITH IT WAITING ON RESPONSE FROM THE DEALER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611162July 17, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573577March 19, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
OPERATION OF GPS VOICE ACTIVATION SYSTEM CAUSES SIGNIFICANT DRIVE DISTRACTION AND IS POTENTIALLY DANGEROUS. FRIENDS WITH THE SAME MODEL HAVE THE SAME PROBLEM. SPECIFICS OF PROBLEM IS LISTED BELOW IN COMMUNICATION WITH HONDA. THIS IS PROBLEM IS SO POTENTIALLY DANGEROUS MY WIFE AND I DON'T USE THE SYSTEM ANY MORE. IN CONVERSATIONS WITH HONDA THEY WON'T RECOGNIZE THE SAFETY ASPECT OF THE PROBLEM SEE BELOW. [email protected] BACKGROUND: I CURRENTLY OWN TWO ACURA VEHICLES, A 2008 TL AND A 2013 RDX. I HAVE OWNED A TOTAL OF 4 ACURA VEHICLES AND THERE ARE CURRENTLY 5 HONDA VEHICLES IN MY IMMEDIATE FAMILY. I BELIEVE YOU MANUFACTURE AN SUPERIOR PRODUCT WITH THE EXCEPTION OF WHAT I CONSIDER A SERIOUS DESIGN FLAW IN THE 2013 RDX. I HAVE AN ADVANCED AEROSPACE ENGINEERING DEGREE FROM MIT AND CURRENTLY WORK IN THE ADVANCED TECHNOLOGY DEVELOPMENT ARENA. AND I SPEAK ENGLISH FLUENTLY (NATIVE LANGUAGE). PROBLEM: TRYING TO ACTIVATE THE NAVIGATION SYSTEM (PLACES MODE) WHEN THE VEHICLE IS IN MOTION IS AT BEST USER UNFRIENDLY AND POTENTIALLY DANGEROUS. MY WIFE AND I HAVE ENGAGED IN SEVERAL TRAINING EXERCISES SINCE WE PURCHASED THE VEHICLE AT THE END OF SEPTEMBER; ALL HAVE RESULTED IN FRUSTRATION AND FAILURE TO ACHIEVE THE DESIRED RESULT. (TRAINING CONSISTS OF TRYING TO USE THE SYSTEM ON A FAMILIAR ROUTE TO A KNOWN LOCATION.) AS YOU KNOW, IN THIS MODE, THE DRIVER MUST SPELL THE DESIRED LOCATION IN ORDER TO ENGAGE THE SYSTEM. YESTERDAY, THE SYSTEM COULDN'T RECOGNIZE THE LETTER ?E,? THE MOST COMMONLY USED LETTER IN THE ENGLISH LANGUAGE. MY ATTENTION WAS CONSTANTLY DIVERTED FROM THE ROAD TO TRYING TO MAKE AN AUDIO INPUT THAT THE SYSTEM COULD UNDERSTAND THEN LOOKING AT THE SCREEN TO SELECT A NUMBERED VERIFICATION OF THE LETTER. THIS SCENARIO TOOK ABOUT 10 MINUTES FOR A 6 LETTER WORD. UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565823February 25, 2014
POWER TRAIN, ENGINE
WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554147November 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT AFTER SECURING THE VEHICLE INTO PARK AND EXITING, THE VEHICLE SUDDENLY BEGAN TO ROLL AWAY AT A SPEED OF APPROXIMATELY 10 MPH. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE BEFORE TRAVELING ACROSS AN INTERSECTION AND CRASHING INTO A HOT DOG STAND. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V143000 (POWER TRAIN) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 10,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10512592May 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 ACURA MDX. THE CONTACT STATED THAT HE ATTEMPTED TO CHECK THE TRANSMISSION FLUID BUT BURNED HIMSELF IN THE PROCESS. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE VEHICLE WAS MANUFACTURED THAT WAY AND THERE WAS NOTHING THAT THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,300.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10510220May 1, 2013
VEHICLE SPEED CONTROL
ACURA RDX TECH VEHICLE VIOLENTLY UPSHIFTS WHILE ACCELERATING FROM A STOP. IT STARTED INTERMITTENTLY (TWICE BEFORE BUT NOT AS VIOLENT).ON INCLINES (LIVE IN SOUTHERN CALIFORNIA). YESTERDAY, WHILE GOING UP AN INCLINE TO PARK VEHICLE, CAR VIOLENTLY SHIFTED AND HIT A BUILDING RESULTING IN CRASHING INTO A BUILDING, DEPLOYMENT OF AIRBAG AND SOFT TISSUE INJURY OF DRIVER'S CHEST. VEHICLE IS WITH BALL ACURA AND IS BEING INVESTIGATED. CAR IS ONLY 1 MONTH OLD AND WAS PURCHASED BRAND NEW (80 MILES). ACURAZINE COMMUNITY FORUM HAS ANOTHER INCIDENT THAT IS 100% SIMILAR TO WHAT OCCURRED WITH MY VEHICLE. USER NAME IS DIRVIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509706April 26, 2013
ELECTRICAL SYSTEM
KEYLESS IGNITION BUTTON ALLOWS DRIVERS TO TURN THE ENGINE OFF AND LEFT THE VEHICLE WHILE THE SHIFT IS NOT IN PARKING. IN MY CASE, THE VEHICLE ROLLS AND ALMOST HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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