Acura RDX Complaints (2020)

351 consumer complaints on file.

#11706459December 22, 2025
VISIBILITY/WIPER
While entering the vehicle in the parking lock, I closed the driver door and the rear view mirror shattered completely on it own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706365December 21, 2025
VISIBILITY/WIPER
I was leaving noticed I could not see out of back windshield. Thought it was ice and put on the defroster. Went to scrape ice and noticed the windshield was shattered in pieces. Did not see any object around vehicle that could have hit or fell on it yo cause damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706374December 21, 2025
UNKNOWN OR OTHER
Car was in park and running idle and randomly the back windshield completely shattered. The car had been on for a while probably at least 20 minutes so it wasn’t that the window all of a sudden got really warm compared to the outside cold temperature. Had Safelite replaced the window, but there are still a bunch of shards of glass in the tailgate because that would have to be fully replaced in order to remove all those glass shards and there’s no other way to do it. This is apparently a very common issue on the Acura RDX and there is a Facebook group with many people having the same issue with the rear windshield randomly shattering for no reason whatsoever. It seems like Acura dealerships acknowledge this issue, but there has been no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706252December 20, 2025
UNKNOWN OR OTHER
The rear window shattered. It is a safety issue because my window shattered as I was in a public parking lot and I had no idea. Also u had groceries in my trunk and now tiny pieces of glass was near my bags No but bulletin tsb 22-014 identified the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706270December 20, 2025
VISIBILITY/WIPER
Rear windshield shattered while parked. There was no accident/impact. Just spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706015December 19, 2025
UNKNOWN OR OTHER
After work, While entering my vehicle and as i close the drivers side door; the rear windshield/window shattered randomly without external force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705847December 18, 2025
UNKNOWN OR OTHER
The rear window shattered when the front passenger door was closed. Research confirms this is a known defect and has occurred with numerous other owners, even while driving. The vehicle was taken to the dealer who refused to repair, stating my vehicle wasn't included in TSB 22-014. The vehicle VIN is included in TSB 22-014. The window was repaired out of pocket with another company. There was no warning. This occurred on 12/15/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705450December 16, 2025
STRUCTURE:BODY
Back window shattered randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703385December 6, 2025
VISIBILITY/WIPER
On November 22, 2025, at approximately 10:30 a.m., I visited Chandler Mall and remained there for about an hour and a half. When I returned to my vehicle and began backing out of the parking space, I noticed that my rear window was completely shattered. I immediately put the car back in park and got out to inspect the damage. Pieces of glass along the edges of the window were continuing to fall. There were no signs of vandalism—no rocks, objects, or visible fingerprints. I filed a report to determine whether security cameras may have captured any incident that could have caused the rear windshield to break, but so far no suspects have been identified. I am now waiting for the replacement part and an installation appointment with Safelite. Based on others’ experiences, some people have reported hearing loose glass inside the trunk door after similar issues, which is discouraging. I am hoping to have the rear windshield replaced without further problems or risk of future shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703461December 6, 2025
UNKNOWN OR OTHER
Rear Hatch Window shattered sitting in driveway. This is a known issue and tons of people have reported it. There is many groups on facebook documenting the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702932December 4, 2025
VISIBILITY/WIPER
Drove vehicle to work in the morning and had the front and rear defroster on (they turned on automatically due to exterior temperatures when I used autostart on my AcuraLink app). When I got to work, I parked my vehicle and had no issues at that point. But, in the afternoon when I came out to my car the rear window had spontaneously combusted. There were no obvious signs of damage, nothing on the ground that would have fallen, and nothing around. When I got home I did some searching and found that Acura is aware of this issue and had issued a TSB to fix the windows, but that they are no longer doing so under warranty. The TSB is related to the window defogger, which can apparently malfunction and overheat, causing thermal contraction/expansion to break the glass. I had glass all over the inside of my car. Imagine if I were driving it and it exploded, it could have harmed me or worse - I could have been so surprised/startled that I swerved and wrecked, possibly harming others as well. This is a disaster. There's no recall on this? There's no requirement to continue to fix a well-known problem spanning several years (2019-2023 I believe)? They are just replacing the window and apparently, some of the windows being used still have the defective defogger. I'm lucky to be alive and typing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703027December 4, 2025
VISIBILITY/WIPER
Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702601December 2, 2025
UNKNOWN OR OTHER
The rear window shattered when bringing it in from the colder weather to a garage. There was no impact, nor was the rear door used. The car was brough to the garage from being outside at 9 pm on 12/1. When we got in the car on 12/2 at 11:30 am, the rear window was shattered. There is no evidence of forced entry, just shattered glass on the inside. The repair is going to cost $627 The car rental is around $80
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699559November 15, 2025
ELECTRICAL SYSTEM
information screen went dark no radio or audio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698410November 9, 2025
UNKNOWN OR OTHER
I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697608November 5, 2025
UNKNOWN OR OTHER
1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695444October 24, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694304October 18, 2025
VISIBILITY/WIPER
Rear windshield broke with out any impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689777September 25, 2025
VISIBILITY/WIPER
While at work the rear windshield exploded. I had the workplace look at their camera's. They said that it looked normal, no one drove next to my car and it was by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688620September 20, 2025
UNKNOWN OR OTHER
I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the car is still under warranty. I don't believe I should have to pay to fix this = it is a reasonable expectation to believe your windshields won't spontaneously shatter when there is no contact whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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