Acura RDX Complaints (2015)

416 consumer complaints on file.

#10853495April 5, 2016
AIR BAGS
TAKATA RECALL I SPOKE TO THE DEALERSHIP WHO RECOMMENDED THAT I STAY IN THE VEHICLE AS THERE IS REALLY NOTHING TO WORRY ABOUT. THAT THEY ARE JUST BEING CAREFUL HOWEVER THERE IS NO REAL NEED TO STOP DRIVING MY VEHICLE. THEY STATED IF I STILL FEEL UNCOMFORTABLE, THEY WILL ONLY OFFER ALTERNATE TRANSPORTATION BUT NOTHING CLOSE TO THE LEVEL OF AN ACURA. IF I WANT A LUXURY CAR THAT IS COMPARABLE I WILL HAVE TO PAY THE DIFFERENCE MYSELF. I DO HOWEVER HAVE TO CONTINUE TO PAY MY LEASE FOR A CAR THAT I CANNOT DRIVE. ACURA IS PUTTING THE COMPLETE BURDEN ON THEIR CUSTOMERS AND WILL NOT BUDGE, OR PROVIDE ANY ADDITIONAL HELP TO REMEDY THIS UNFORTUNATE SITUATION. I HOPE THAT THERE IS SOMETHING THAT CAN BE DONE IN A SITUATION THAT LEAVES ME WONDERING WHERE THERE IS JUSTICE FOR THE CONSUMER. I HAVE TO PAY FOR THEIR MISTAKE? PLEASE HELP AS I HONESTLY FEEL COMPLETELY CHEATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853436April 4, 2016
AIR BAGS
TAKATA RECALL: I POSTED ON 3-23-16 ABOUT THE RECALL LETTER I RECEIVED AND SAID I WOULD GET BACK ON HERE AFTER I SPEAK WITH MY ACURA DEALER IN MEMPHIS. I HAVE CONTACTED THEM TWICE. BOTH TIMES I WAS TOLD SOMEONE WOULD CALL ME BACK. I HAVEN'T RECEIVED A CALL. I WILL CALL THE ACURA COMPANY NOW AND SEE WHAT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852951April 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT WAS DISPLEASED WITH HOW ACURA WAS HANDLING THE TAKATA RECALL. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER. THE CONTACT INQUIRED ABOUT TRADING IN THE VEHICLE OR GETTING IT REPURCHASED, BUT SHE WAS NOT OFFERED A COMPARABLE PRICE OR COMPARABLE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851732March 26, 2016
AIR BAGS
TAKATA RECALL- PURCHASED A 2015 RDX IN OCTOBER. I ASKED IF THE AIRBAG WAS A TAKATA AND WAS TOLD THAT IT WAS NOT. TODAY, I GOT A SAFETY RECALL TELLING ME THAT I CANNOT DRIVE THE CAR, IT COULD KILL ME. I HAVE ALSO BEEN TOLD THAT THE CAR WILL HAVE TO SIT FOR AT LEAST 4 MONTHS UNTIL THEY CAN GET THE PART TO REPLACE IT, HOWEVER I WILL STILL HAVE TO PAY MY ALMOST 600.00 CAR PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851645March 25, 2016
AIR BAGS
IT TOOK TAKATA SEVERAL MONTHS BEFORE THEY CONTACTED ACURA ABOUT THE DEFECT. ALL THE OTHER CAR MANUFACTURERS WERE COBTACTED MONTHS AND MONTHS AGO - WE JUST GOT NOTIFIED 2 DAYS AGO. THIS IS WRONG - WE SHOULD HAVE BEEN TOLD MONTHS GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851237March 23, 2016
AIR BAGS
TAKATA RECALL: RECEIVED RECALL LETTER 3-22-16. PART IS NOT AVAILABLE UNTIL SUMMER 2016. I HAVE READ ABOUT THESE DEFECTIVE AIRBAGS FOR QUITE SOME TIME NOW AND HAVE CHECKED OFTEN TO MAKE SURE MINE WAS NOT ON THE LIST. WHY AM I JUST NOW RECEIVING A NOTICE? WHY AREN'T THE PARTS AVAILABLE? WHY DO I HAVE TO WAIT MONTHS WORRYING ABOUT BEING MANGLED AND/OR KILLED BY THE EQUIPMENT THAT IS SUPPOSED TO HELP KEEP ME AND MY FAMILY/PASSENGERS SAFE? I HAVEN'T CONTACTED THE DEALER YET, BUT I ALREADY FEEL LIKE THE DEALER HAS FAILED AND IS UNABLE TO REMEDY THE DEFECT IN MY VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. I WILL CALL THEM TO SEE WHAT THEIR "PROVISION OF, OR REIMBURSEMENT FOR, TEMPORARY ALTERNATIVE TRANSPORTATION, AS NECESSARY" MEANS AND GET BACK ON HERE WITH THEIR ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850928March 22, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE TODAY (3/21/2016). THE NOTICE STATES THAT REPAIR KITS WILL BE AVAILABLE IN THE SUMMER OF 2016 --THAT'S AT LEAST A FULL 3 MONTHS FROM NOW. IT IS IRRESPONSIBLE FOR ACURA/HONDA TO EXPECT THAT I SHOULD PUT MY LIFE IN DANGER EVERY TIME I GET IN MY CAR FOR THE NEXT 3 MONTHS DUE TO A DEFECTIVE ISSUE THAT IS ENTIRELY THEIR FAULT. I'M ALSO CONCERNED THAT I WAS NOT NOTIFIED MUCH SOONER OF MY AIRBAG --THIS HAS BEEN IN THE NEWS FOR AT LEAST A YEAR. THIS IS TOTALLY UNACCEPTABLE AND I WOULD LIKE MY AIRBAG REPLACED ASAP. ACURA SHOULD PAY FOR A RENTAL OR ALTERNATIVE VEHICLE FOR THE MONTHS I/MY FAMILY WILL BE MADE TO ENDURE HAVING A SERIOUS DEFECT IN THE CAR WE USE EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850877March 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817324January 1, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY 2015 RDX SUNROOF LEAKS RAIN WATER WHILE STATIONARY. THE CAR IS SITTING IN THE DRIVEWAY OF MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810598December 15, 2015
STEERING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794357November 17, 2015
STRUCTURE:BODY
AS I WAS DRIVING DOWN US RTE 95 YESTERDAY, GOING OVER THE BRIDGE INTO PORTSMOUTH, NH AT ~65 MPH, MY SUNROOF SUDDENLY EXPLODED, COVERING ME AND THE INTERIOR OF MY CAR WITH BROKEN GLASS. FORTUNATELY, I WAS ABLE TO PULL OVER TO AN EXIT JUST OVER THE BRIDGE AND CALL FOR ASSISTANCE. I THINK I AVOIDED AN ACCIDENT BY VIRTUE OF THERE NOT BEING A LOT OF CARS NEAR ME WHEN THIS HAPPENED. IT WAS A SUNNY DAY, ~50 DEGREES AND MY CAR THERMOSTAT WAS AT 67 DEGREES SO TEMPERATURE DIFFERENTIAL WAS NOT A FACTOR. BOTH THE STATE POLICE OFFICER AND THE TOW TRUCK DRIVER OPINED THAT THE WINDOW BLEW OUT FROM WITHIN. THE OFFICER ALSO CHECKED THE BRIDGE FOR POSSIBLE FALLING DEBRIS THAT MIGHT HAVE HIT THE CAR AND FOUND NO EVIDENCE OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783184October 18, 2015
STRUCTURE:BODY
TRAVELING ON INTERSTATE AT ABOUT 74 MPH THE MOON ROOF SHATTERED WITHOUT WARNING. THE INSIDE VISOR WAS OPEN AND THE GLASS MOON ROOF WAS CLOSED AT THE TIME. GLASS FRAGMENTS DROPPED ON TOP OF DRIVER AND PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732126July 6, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2016 (NA) ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING UP A HILL, IT WAS DISCOVERED THAT THE WHEELS WERE NOT ON THE ROAD. IT WAS UNCERTAIN WHICH WHEELS WERE IN THE AIR. THE CONTACT ALSO STATED WHEN MAKING A LEFT OR RIGHT, THE REAR WHEELS MOVED WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 7/29/15*CN THE CONSUMER WOULD LIKE THE COMPLAINT REMOVED FROM THE DATABASE. UPDATED 08/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693320March 10, 2015
TIRES
I HAVE REPEATED AND ONGOING PROBLEMS WITH BRAND NEW MICHELIN TIRES LOSING TRACTION, ESPECIALLY ON WET ROADS. THIS HAPPENS EVERY TIME I HAVE TO PULL OUT ONTO A HIGHWAY. IT ALSO HAPPENS LESS FREQUENTLY ON DRY ROADS. I HAVE SPOKEN WITH THE NEW CAR DEALERSHIP WHERE I BOUGHT THE VEHICLE AND WITH MICHELIN TIRE CUSTOMER SERVICE PEOPLE. THE TIRES ARE THE MICHELIN PRIMACY MXM4 P235/60R/18 ALL-SEASONTIRES. MICHELIN TOLD ME THAT "SLIPPAGE", (WHICH I CALL TRACTION,) IS NOT COVERED BY THEIR WARRANTY. IT IS EXTREMELY DISTURBING TO ME TO SEE A TIRE COMPANY, ESPECIALLY MICHELIN, TO SAY THAT THE TRACTIONS CAPABILITIES OF ONE OF THEIR NEW TIRES IS NOT SOMETHING THEY WILL STAND BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660623December 22, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
2015 ACURA RDX THE ACCELERATION IS VERY TOUCHY IN THAT SLIGHT ACCELERATOR PRESSURE GENERATES AN UNEXPECTED INCREASE IN SPEED. THE VEHICLE ALSO TENDS TO HESITATE WHEN ACCELERATING WHILE THE TRANSMISSION IS SIMULTANEOUSLY SHIFTING GEARS. *MW ALSO, WHEN BRAKING AND APPLYING SLIGHT YET CONSTANT PRESSURE TO THE BRAKE, THE BRAKES OFTEN GRABBED MORE ABRUPTLY. WHEN COASTING/SLOWING DOWN, THE TRANSMISSION HAD A NOTICEABLE DECELERATION WHEN THE VEHICLE WAS DOWN SHIFTING. THE FEEL WAS SIMILAR TO DOWN SHIFTING OF A MANUAL TRANSMISSION. IT WAS MORE NOTICEABLE AT 20-30 MPH. THE ISSUES OCCURRED WHEN DRIVING IN HEAVY/CONGESTED TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667256December 19, 2014
VISIBILITY/WIPER
THE ALL-WHEEL DRIVE VEHICLE THAT CAME WITH ALL SEASON TIRES, WAS NOT DESIGNED TO KEEP THE WIPERS FROM ICING UP DURING INCLEMENT WEATHER. THE OUTSIDE TEMPERATURE DROPPED TO 26 DEGREES, AND THE DEFROST SYSTEM COULD NOT KEEP ICE FROM FORMING ON THE WIPER BLADES, CAUSING A SERIOUS SAFETY ISSUE. ACURA HAS OTHER VEHICLES THAT HAVE A SAFETY SYSTEM TO KEEP ICE OFF THE WIPER BLADES, SO IT IS OBVIOUS THEIR ENGINEERS ARE AWARE OF THE PROBABILITY OF ICE ON WIPER BLADES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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