Acura RDX Complaints (2007)

53 consumer complaints on file.

#10923786November 2, 2016
AIR BAGS
TAKATA RECALL - RECEIVED A LETTER DATED 3/2016 FROM ACURA INFORMING ME OF A RECALL ON MY CAR FOR AIR BAG PROBLEMS, WHICH IS A POTENTIALLY VERY DANGEROUS CONCERN. THE LETTER INDICATED THE REPLACEMENT PARTS WOULD BE AVAILABLE IN THE SUMMER OF 2016. THIS IS NOW NOVEMBER AND THE PART IS STILL NOT AVAILABLE. I HAVE CALLED ACURA CLIENT RELATIONS TWICE AND MY LOCAL DEALER HAS ATTEMPTED TWICE TO OBTAIN THE PART, ALL THESE EFFORTS WERE WITHOUT RESULT. IN MY MOST RECENT CALL TO ACURA THE REP COULD NOT HELP AND REFUSED TO TRANSFER ME TO A MANAGER FOR ASSISTANCE. I WOULD LIKE THE PART TO BE MADE AVAILABLE ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916410October 17, 2016
AIR BAGS
TAKATA RECALL AS AN OWNER OF A 2007 ACURA RDX I RECEIVED A LETTER ON THE RECALL ISSUED. MY VEHICLE WAS TAKEN IN FOR SERVICE ON JULY 1 , 2016. SOME 3 MONTHS LATER THE SYMPTOMS THAT WERE FIRST NOTICED HAVE RETURNED. THAT IS THE CLICKING SOUND FROM BEHIND THE STEERING WHEEL AND THE AIRBAG NOTIFICATION WARNING ON THE DASH. I CONTACTED ED VOYLES ACURA WHO PERFORMED THE REPAIRS FOR THE RECALL TO LET THEM KNOW THAT I AM HAVING THE SAME PROBLEMS AGAIN . THEIR RESPONSE WAS SHOCKING AS I WAS GIVEN A CONVOLUTED EXPLANATION THAT AMOUNTED TO THE ASSERTION THAT THE SYMPTOMS I AM EXPERIENCING HAS NOTHING TO DO WITH THE RECALL. THE VERY SAME ISSUES THAT ALERTED ME TO A PROBLEM WITH THE AIRBAG SYSTEM. IT IS OBVIOUS THAT THERE IS A DEFECT AND A VERY DANGEROUS ONE AT THAT WITH THE AIRBAG SYSTEM IN MY ACURA RDX WHICH THE DEALER IS INSINUATING THAT ANY REPAIRS DONE WILL BE AT MY EXPENSE. IN MY OPINION THIS IS NOT RIGHT NOR FAIR AND THE ISSUE REMAINS UNRESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904454September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903110September 1, 2016
AIR BAGS
TAKATA RECALL - I HAVE BEEN CALLING MY LOCAL DEALERSHIP REGULARLY SINCE I RECEIVED THE RECALL IN MARCH 2016. IT IS NOW SEPTEMBER AND THEY STILL HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. THIS IS WAY BEYOND THE "REASONABLE PERIOD OF TIME" OF 60 DAYS. I AM BEYOND UPSET ABOUT THIS AS THIS VEHICLE IS DRIVEN BY MY DAUGHTER. I WAS TOLD INITIALLY BY THE DEALERSHIP THAT A RENTAL REALLY WASN'T NECESSARY DESPITE CONTINUED WARNINGS. WHAT IS THE QUICKEST WAY TO GET THIS RECALL REMEDIED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893096August 4, 2016
AIR BAGS
TAKATA RECALL WHEN WILL MY REMEDY BE READY??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892482August 4, 2016
AIR BAGS
2007 ACURA RDX. CONSUMER HAS CONCERNS WITH DRIVER FRONT AIRBAG INFLATOR WHICH COULD PRODUCE EXCESSIVE INTERNAL PRESSURE UPON DEPLOYMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891409July 28, 2016
AIR BAGS
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881422June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873048June 6, 2016
AIR BAGS
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOT REPAIRED IN SPECIFIED TIME FRAME AND DEALERSHIP REFUSAL TO PROVIDE A FREE RENTAL VEHICLE UNTIL REPAIRS ARE COMPLETE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851362March 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT'S VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION WITH A SEMI TRUCK WHILE DRIVING 30 MPH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CUTS AND CERVICAL SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. PRIOR TO THE CRASH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG INCREASED PRESSURE AND THE LIGHT NEEDED TO BE RESET. THE WARNING INDICATOR WAS RESET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED, BUT WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE FAILURE MILEAGE WAS 134,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851391March 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE STRUCK THE PASSENGER SIDE OF ANOTHER VEHICLE. THE INCIDENT WAS A MINOR FENDER BENDER WITH NO DAMAGE TO THE OTHER VEHICLE; HOWEVER, THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT MINOR INJURIES WERE SUSTAINED FROM THE AIR BAG DEPLOYMENT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10780894October 8, 2015
ELECTRICAL SYSTEM
PARASITIC BATTERY DRAIN FROM HANDS FREE LINK UNIT CAUSING BATTERY TO GO DEAD. GOOGLED THE ISSUE AND SAW MANY COMPLAINTS REGARDING THIS ISSUE. I WAS ON A ROAD TRIP FROM CALIFORNIA TO MINNESOTA AND HAD STOPPED AT A VACANT PARKING LOT TO TAKE A NAP. I TURNED OFF THE LIGHTS, TURNED THE VEHICLE OFF AND REMOVED THE KEY, 4 HOURS LATER MY BATTERY WAS DEAD. I ENDED UP BUYING A NEW BATTERY AND A FEW MONTHS LATER I FLEW OUT TO CALIFORNIA AGAIN FOR 3 DAYS, WHEN I RETURNED MY CAR WAS DEAD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712383April 23, 2015
SEAT BELTS
I OWN A 2007 ACURA RDX. ON APRIL 13, 2015, MY DRIVER SIDE SEAT BELT DID NOT RETRACT, AND THEREFORE WHEN I STEPPED OUT OF CAR, THE SEAT BELT WAS LODGED BETWEEN THE DOOR, AND THE FRAME OF CAR. ADDITIONALLY I HAVE THE SAME PROBLEM WITH MIDDLE PASSENGER BACK SEAT. THE SEAT BELT IN THE BACK CANNOT BE USED BECAUSE IT DOES NOT RETRACT. I CALLED ACURA AND WAS TOLD THAT THE SEAT BELT HAS A WARRANTY UP TO 15 YEARS AND OR 150,000 MILES. MY CAR IS COVERED, BUT WHEN I TOOK IT TO DEALER ON APRIL 17, 2015, THAT TO REMOVE THE SEAT BELT THE DRIVER SIDE DOOR HAS TO BE BROKEN, AND THAT THESE COSTS WILL BE CHARGED TO ME. MY ACURA 2007 RDX IS ALSO SCHEDULED FOR INSPECTION, WHICH WOULD RESULT IN A FAILURE. PLEASE ASSIST ME WITH THIS SAFETY ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640866October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 ACURA RDX. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE REVVED AND CAUGHT FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE OR FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10619154August 5, 2014
VISIBILITY/WIPER
THE WINDSHIELD WIPERS DO NOT WORK PROPERLY, IRRESPECTIVE OF YOUR SPEED OR TIMING SELECTION. THIS IS NOW CONSTANT AS THEY WILL NOT SHUT OFF. THE WIPER SPEED IS FAST AND WHEN IT DOES INTERMITTENTLY STOP, IT STOPS IN THE MIDDLE OF THE DRIVERS VIEW AND CANNOT BE MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564981February 19, 2014
VEHICLE SPEED CONTROL, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 AUDI 2.0 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ON A SLIGHT INCLINE, THE VEHICLE LUNGED FORWARD WITH HESITATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM AND INFORMED THE CONTACT THAT THE OCCURRENCE WAS A NORMAL CHARACTERISTICS FOR THE VEHICLE, ESPECIALLY IN COLDER WEATHER. IN ADDITION, THE FRONT WINDSHIELD EXHIBITED A GLARE UNTIL THE GLASS WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557636December 29, 2013
VISIBILITY/WIPER
THE WINDSHIELD WIPERS DO NOT WORK PROPERLY, IRRESPECTIVE OF YOUR SPEED OR TIMING SELECTION. THIS IS NOW CONSTANT AS THEY WILL NOT SHUT OFF. THE WIPER SPEED IS FAST AND WHEN IT DOES INTERMITTENTLY STOP, IT STOPS IN THE MIDDLE OF THE DRIVERS VIEW AND CANNOT BE MOVED. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS DISTRACTED TRYING TO FIX THE WIPERS AS WELL AS THE WIPERS BLOCKING THE DRIVERS VIEW. THE WIPERS ON THIS VEHICLE ARE LONG AND BROAD. WHICH OBSTRUCTS THE DRIVERS VIEW HEAD ON. IN EYE RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542438September 7, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I HAD TWO EVENTS. ONE WHILE DRIVING AT 20 MPH IN MY NEIGHBORHOOD AND STRAIGHT LINE DRIVING AND CAR SUDDENLY ACCELERATED. I THREW CAR IN NEUTRAL AND STEPPED ON GAS HARD FOR A SECOND AND CANCELATION STOPPED. THEN FIVE MINUTES LATER, WHILE MAKING A LEFT TURN, SAME EXACT EVENT TOOK PLACE. I DID THE SAME THING. I HAD THE BRAKES ON HARD AND NO STOPPING CAR. FIRST TIME CAR HAS DONE THIS AND I AM ONLY DRIVER FOR SIX YEARS. BROUGHT TO ACURA AND THEY SENT A CORPORATE MECHANIC TO CHECK AND SAID THEY FOUND NOTHING. JUST GOT CAR BACK. A LITTLE SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498514February 18, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, STEERING
AFTER I DROVE MY 2007 UP MY DRIVEWAY ON A HILL, PARKED, AND GOT OUT, THE CAR BEGAN MOVING BACK OUT IN REVERSE DAMAGING THE CAR DOOR AND GARAGE WALL. THIS CAR ALSO WILL ACCELERATE ON ITS OWN EVEN WHILE ON THE BRAKES. MY DEALERSHIP AND ACURA WAS UNWILLING TO ADDRESS THE CONCERN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468812August 1, 2012
STRUCTURE:BODY, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
SUA INCIDENT. I SLOWLY ENTERED UNDERGROUND PARKING GARAGE WITH BRAKES ON, TURNED INTO PARKING STALL (BRAKES ON) AND VEHICLE SUDDENLY, RAPIDLY ACCELERATED, OVER RIDING BRAKES AND CRASHED HEAD ON INTO CEMENT WALL CAUSING AIRBAG TO DEPLOY. OVER $9000.00 IN DAMAGE WAS DONE TO THE VEHICLE. WITNESS BEHIND ME TESTIFIED THAT I WAS GOING VERY SLOWLY AND THE BRAKE LIGHTS WERE ON FROM THE TIME I ENTERED THE PARKING GARAGE TO THE TIME OF THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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