2022-2026 Alfa Romeo Stelvio Radio Multimedia Part Return

Important Dealer Advisory

This communication, NHTSA ID 11026575, is an internal directive from the manufacturer to its authorized dealerships. It specifically addresses the management of inventory related to the "RADIO- MULTI MEDIA" system in 2022-2026 Alfa Romeo Stelvio vehicles. The advisory targets dealerships identified as possessing specific parts, either currently in their inventory ("stock on hand") or components that are still being shipped to them ("in transit"). Adherence to these instructions is crucial for maintaining accurate inventory records and ensuring that all service and sales operations utilize the correct and most up-to-date components, thereby facilitating a smooth Stelvio radio multimedia return process.

Affected Radio Multimedia Parts

The manufacturer's directive explicitly mandates the return of two distinct part numbers: 68584184AA and 68639497AA. These components are integral to the vehicle's "RADIO- MULTI MEDIA" system, which is a critical part of the overall "ELECTRICAL SYSTEM." Dealerships are required to meticulously identify and separate these specific parts from their general stock. The instruction applies universally to all units of these part numbers, whether they are physically present in the dealership's parts department or are currently en route from suppliers or distribution centers.

Return Procedures and Deadline

To comply with this directive, dealerships must initiate the return of all identified stock of part numbers 68584184AA and 68639497AA. This includes any existing inventory and any "open orders in process" for these specific parts. The return process requires the use of Return Code 02 and all affected components must be shipped back to the designated facing depot. The strict deadline for completing these returns is December 23, 2025. For any clarifications or specific inquiries regarding the return procedures, dealerships are instructed to contact the manufacturer directly via email at [email protected]. This ensures a centralized point of contact for all return-related questions.

Why Part Returns Occur

Manufacturer-initiated part returns, such as this Stelvio radio multimedia return, are a common practice in the automotive industry. These actions are typically undertaken for various strategic reasons, including ongoing quality control improvements, the introduction of updated component specifications, or necessary adjustments to inventory levels. While the precise rationale behind this particular return is not detailed in the communication, such directives are standard operational procedures designed to uphold product quality, ensure that vehicles are equipped with the most current and reliable components available, and prevent potential issues that could arise from using superseded parts. This proactive approach ultimately contributes to enhanced customer satisfaction and vehicle performance.

What This Means for Owners

It is important for owners of 2022-2026 Alfa Romeo Stelvio vehicles to understand that this manufacturer communication is an internal operational directive intended solely for dealerships. It does not constitute a safety recall and does not require any direct action on the part of vehicle owners. The primary objective is to manage dealership inventory and ensure that any future installations or replacements of radio multimedia components utilize the appropriate, current parts. Owners are not being asked to return their vehicles or any specific components. However, such internal communications can sometimes precede broader updates or improvements to vehicle systems. Should you have any concerns about your Alfa Romeo Stelvio's radio multimedia system, it is always recommended to consult your authorized Alfa Romeo dealership for professional advice and service.

NHTSA ID: 11026575