2024 Alfa Romeo Stelvio Rear Shock Oil Leak TSB 17-004-24

Symptoms

Owners of affected 2024 Alfa Romeo Stelvio vehicles may experience one or more of the following symptoms related to the rear suspension:

• "Noise from rear while driving"
• "Oil leaking from the rear shock(s)"

These symptoms indicate a potential problem with the rear shock absorbers, which are crucial for vehicle stability and ride comfort. If you notice a 2024 Alfa Romeo Stelvio rear shock oil leak or unusual noises, it's important to have your vehicle inspected promptly.

Fault Codes / Failure Codes

For tracking and warranty purposes, the designated Failure Code for this service action is ZZ.

Diagnosis and Trigger Conditions

To diagnose the issue, a technician will first verify if your vehicle's VIN is listed in the VIP system or on the Rapid Service Update (RSU) 24-172 VIN list. This TSB 17-004-24 has been released as RSU 24-172, and all applicable VINs have been loaded into the system.

Even if your vehicle is not on the specific RSU VIN list but exhibits the described symptoms, the repair procedure outlined in this bulletin should still be followed. The diagnostic process involves a direct check:

1. Check for Noise or Oil Leaks: The technician will inspect the rear of the vehicle for any noise or visible evidence of oil leaks. If a 2024 Alfa Romeo Stelvio rear shock oil leak or noise is confirmed, the repair procedure will be initiated.
2. Further Diagnosis: If no noise or oil leaks are present, this bulletin does not apply. In such cases, the technician should use Inspection Labor Operation (LOP) 02-15-15-AK to perform further diagnosis for any other potential issues.

Repair Procedure Summary

This TSB 17-004-24 outlines a repair procedure that primarily involves inspecting and potentially replacing the rear shock absorbers. The general steps are as follows:

1. Initial Inspection: The technician will inspect the rear of the vehicle for any noise or visible oil leaks. This step is crucial for confirming the presence of a 2024 Alfa Romeo Stelvio rear shock oil leak.
2. Shock Absorber Replacement: If a noise or oil leak is confirmed, the technician will proceed to replace one or both rear shocks. Detailed service procedures for shock absorber removal and installation are available in the DealerCONNECT/Service Library under the path: Service Info > 17 - Rear Suspension / Shock Absorber, Suspension / Removal and Installation.

Required Parts and Labor

To address the 2024 Alfa Romeo Stelvio rear shock oil leak, specific parts and labor operations are required:

Spare Parts

Quantity	Part Number	Description	Notes
2 (AR)	68396248AA	Shock, Rear	MOPAR
	5055339430	Shock, Rear	EMEA

Labor Operations

Labor Operation No:	Labor Description	Skill Category	Labor Time
02-15-15-AK	Shock Absorber - Inspect (1 - Semi-Skilled)	17 - Rear Suspension	0.3 Hrs.
02-15-15-AL	Shock Absorber - Inspect and Replace One Side (1 - Semi-Skilled)	17 - Rear Suspension	0.8 Hrs.
02-15-15-AM	Shock Absorber - Inspect and Replace Both Sides (1 - Semi-Skilled)	17 - Rear Suspension	1.1 Hrs.

Warranty Information

All repairs performed under TSB 17-004-24 (RSU 24-172) are reimbursable within the provisions of your vehicle's warranty. This means that if your vehicle is within its warranty period, the inspection and any necessary replacement of the rear shock absorbers should be covered at no cost to you.

NHTSA ID: 10255152