Volvo XC90 Complaints (2007)

38 consumer complaints on file.

#11715108February 2, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
While driving the vehicle under normal conditions, a sudden electrical fire occurred, requiring immediate evacuation. The vehicle was pulled over safely and the driver exited before the fire escalated. The fire department responded and the vehicle was declared a total loss due to fire damage. The failure is believed to have originated from an electrical short involving the climate control/defroster system. The affected wiring and components were destroyed by the fire and are not available for inspection. The day prior to the fire, the fuse controlling both the climate control system and the instrument cluster blew twice when the defroster was activated. The fuse was replaced, and the defroster was not used again. At the time of the fire, the defroster systems was not operating. There were no warning lights or alerts immediately prior to the fire. The fire occurred while the vehicle was in motion, creating a serious safety risk to the occupant and surrounding traffic. The incident has not been reproduced or inspected by a dealer. The vehicle was inspected by the fire department. No manufacturer inspection has occurred.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562608December 29, 2023
AIR BAGS
The contact owns a 2007 Volvo XC90. The contact stated that the air bag warning light was illuminated on the instrument cluster. The local dealer was contacted, and it was diagnosed that the failure was due to the air bag module. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, but the result was unknown. The manufacturer was contacted, and a recorded message referred her to the dealer. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556993November 27, 2023
FUEL/PROPULSION SYSTEM
I am writing to bring to your attention a concerning matter regarding my recently acquired 2007 Volvo XC90. Upon refueling the vehicle to a level exceeding half the tank capacity, there is a discernible and persistent odor of gasoline within the cabin. Given the potential safety implications associated with such an issue, I am seeking your guidance on the appropriate course of action. In researching this matter, I have come across similar concerns raised by other owners of the same vehicle model. This has heightened my awareness of the need to address this issue promptly and comprehensively. In an effort to troubleshoot the matter, I have inspected the fuel cap and surrounding areas for visible leaks. However, the matter persists, prompting my inquiry. Additionally, I would appreciate it if you could advise on any potential recalls, technical service bulletins, or common issues related to the fuel system in the 2007 Volvo XC90. Thank you for your time and expertise in addressing this concern. I look forward to your guidance on resolving this matter promptly and ensuring the continued safety and reliability of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542276September 2, 2023
FUEL/PROPULSION SYSTEM
Drivers side fuel tank sending unit print or sending unit top leaking fuel, a check engine light appeared and almost instantly started smelling like gas. The check engine said small evap leak. This is a huge safety concern for my family and I. No further action has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497169December 13, 2022
FUEL/PROPULSION SYSTEM
IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE. This Recall Was Done for a 2004 Volvo xc90 . I am currently Experiencing the same problem with my 2007 volvo Xc90 AWD. Every time, I fill up to 1/2 a tank or full , I start to smell the fumes inside the vehicle . I took it to get inspected , and the mechanic said the fuel pump assembly usually cracks and the vapor goes inside the cabin. I personally think this is not safe for us drivers or the passengers. living in Arizona with high temperatures usually all plastic have wear and tear , but On the fuel pump housing ? It's not where we want it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270345October 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ISSUE FIRST STARTED ON MA 3RD, 2019. I WAS DRIVING DOWN THE HIGHWAY ON MY WAY TO THE BEACH. THE ROAD WAS A LITTLE BUMPY AND THEN ALL OF THE SUDDEN MY CAR LOST ALL POWER AND SHUT ITSELF OFF. IT THROUGH 3 CODES, 1. IMMOBILIZER, 2. ENGINE CONTROL MODULE AND 3. CLIMATE CONTROL MODULE. I WAS ABLE TO HAVE IT TOWED HOME. MY HUSBAND DECIDED TO RESEARCH WHAT COULD CAUSE THESE ISSUES. HE LOCATED A YOUTUBE VIDEO THAT WAS POSTED 2 YEARS AGO REGARDING THE ECM & CCM FUSES. THE MAN RECORDING THE VIDEO EXPERIENCED THE SAME PROBLEMS, AND FOUND THAT THE FUSE FOR THE TWO ITEMS HAVE BLOWN. MY HUSBAND THOUGHT MAYBE THAT MIGHT BE THE ISSUE. HE LOCATED THE FUSES AND FOUND THAT BOTH OF THEM WERE IN FACT BLOWN. HE REPLACED THEM BOTH WITH BRAND NEW FUZES AND THE CAR STARTED RIGHT NOW.. THE NEXT DAY, I DROVE TO WORK WITH NO ISSUES AND TO AND FROM LUNCH. ON MY WAY HOME, ABOUT 3 MILES FROM WORK, I WENT DOWN A SIDE STREET AS THERE WAS AN ACCIDENT AND TRAFFIC WAS BACKED UP. THE SIDE STREET HAD SPEED BUMPS. THE WENT OVER THE FIRST ONE WITH NO ISSUE, AND THE NEXT ONE IS ABOUT 100 - 200 FEET AFTER, AS SOON AS MY BACK TIRES WERE OVER THE 2ND BUMP, THE CAR SHUT IT SELF OFF AGAIN AND I WAS STUCK (MAY 6TH 2019). MY HUSBAND SHOWN MY WHERE THE FUZES WAS AND LEFT EXTRAS IN THE STORAGE AREA ON THE SAFE SIDE. AGAIN, BOTH WERE BLOWN. ONCE THEY WERE REPLACED FOR A 2ND TIME, CAR STARTED. NOW FAST FORWARD 5 MONTHS, THE ROAD FROM MY DADS HOUSE IS BEING REPAVED, AS YOU CAN IMAGE VERY BUMPY. I MADE IT OVER ALL THE BUMPS JUST FINE, BUT AS SOON AS I CROSSED OVER A MAJOR ROAD, THE CAR SHUT ITSELF OFF AGAIN... THIS TIME I DID NOT HAVE EXTRA FUZES, CALLED A TOW (OCTOBER 11 2019). WE WERE ABLE TO REPLACE THE FUZES AGAIN. NOW THE NEXT DAY EVERYTHING WAS FINE AGAIN, BUT THE SAME THING HAPPENED TWO MORE TIMES (OCTOBER 12, 2019). AND NOW THE CAR SITS IN MY DRIVEWAY, AS I FEEL VERY UNSAFE TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194414April 7, 2019
ELECTRICAL SYSTEM, STEERING
ON OR ABOUT FEBRUARY 06, 2019, OUR 2007 VOLVO XC-90 EXPERIENCED A STEERING LOCK FAILURE. THAT IS THE LOCK COULD NOT ADVANCE TO THE START POSITION AND CONSEQUENTLY LOCKED THE KEY IN THE IGNITION SWITCH. THE LOCK WOULD NOT ADVANCE. CONSEQUENTLY PERFORMED THE FOLLOWING: A) CONSULTED VOLVO OWNER'S MANUAL. THE MANUAL WAS SILENT ON THIS. SINCE THE VEHICLE WAS PARKED NOSE FIRST IN OUR GARAGE, AGAIN CONSULTED THE VOLVO OWNER'S MANUAL TO FIND OUT HOW TO MANUALLY GET THE VOLVO OUT OF PARK. VOLVO'S MANUAL WAS SILENT ON THIS. B)CONTACTED NORTH TOWN VOLVO DEALER FOR ADVICE. RESPONSE WAS TO GET THE VEHICLE IN BY TOWING. NO ADVICE AS TO HOW TO DISENGAGE THE VOLVO'S PARK FEATURE. C)CONTACTED VOLVO'S ON LINE CHAT SERVICE AND RECEIVED THE SAME RESPONSE. NO HELP! GET THE CAR TOWED IN! D)CONTACTED IN COLLISION AND AUTO REPAIR. THEY SUGGESTED A 2006 YOU TUBE VIDEO SHOWING HOW TO DISENGAGE THE PARK FUNCTION. THIS WORKED AND THE VOLVO 2007 XC-90 WAS TOWED TO IN COLLISION AND AUTO REPAIR. IT TOOK THREE WEEKS TO REPAIR THE LOCK FOR THE PARTS HAD TO COME FROM GERMANY. PICTURES OF THE FAILED LOCK ASSEMBLY ARE ENCLOSED. AFTER THE LOCK REPAIR, IN COLLISION PERFORMED THE FOLLOWING: A)REPLACED RADIATOR: THE RADIATOR HAD A SMALL LEAK SINCE THE GET-GO. BROUGHT THE VOLVO IN SEVERAL TIMES TO NORTH TOWN VOLVO AND THEY COULD NOT FIND IT. DURING A VISIT TO THEM THE COOLANT WAS TOPPED OFF AT NO CHARGE AND I APPARENTLY OBSERVED, BUT IT WAS DENIED BY THE SERVICE ADVISOR, THE SERVICE ADVISOR DROPPING SOMETHING INTO THE COOLANT EXPANSION TANK. COMPARED TO THE NEW COOLANT AFTER RADIATOR REPLACEMENT, IT IS MUCH CLEARER WITHOUT THE DARKEN FLAKEY CONSISTENCY OF THE PREVIOUS COOLANT OF WHICH WAS LIKE THAT SINCE THE GET-GO. B)REPLACED HVAC BLOWER MOTOR DUE TO FAILURE. C)CLEANED UP DRIVER SIDE DOOR SECURITY CONTACTS SO THAT THE POWER DOOR LOCKS LOCK WHEN THE ALARM IS TOGGLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113983July 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 VOLVO XC90. WHILE THE VEHICLE WAS STATIONARY, THE ELECTRONIC CONTROL MODULE AND TIMING CONTROL MODULE FAILED. THE ENGINE CONTROL MODULE SENT A SIGNAL TO THE TIMING CONTROL MODULE, WHICH CAUSED AN ENGINE SEIZURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V563000 (VISIBILITY). THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098505May 29, 2018
SERVICE BRAKES
THE YELLOW ABS BRAKE LIGHT CAME ON. THE RED PARKING BRAKE LIGHT CAME ON. THE CAR HAD A LOUD LONG BEEP NOISE ACTIVATED. FINALLY, THE "REGAN BAKES DISABLED" READING WAS DISPLAYED!!! ALSO HEARD THE BRAKE PADS (4 WHEEL DISK BRAKES) SOUNDED LIKE THEY WERE SCRATCHING ON THE ROTORS. ALL INFORMATION ON THE INTERNET/NHTSA VEHICLE RECALL WEBSITE SAYS THIS IS A KNOWN SAFETY ISSUE WITH FORD MOTOR COMPANY. BUT, FORD IS NOT WILLING TO RECALL THE VEHICLES BECAUSE IT REQUIRES A $5,300 HCU REPLACEMENT PART. MY SON NEEDS TO DRIVE VEHICLE FOR HIS JOB (UBER/LYFT). HELP!!? SAFETY ISSUE! FORD MOTOR COMPANY OR THE NHTSA CAN CONTACT ME AT ANY TIME TO HELP ME WITH FURTHER INSTRUCTIONS ON HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066653February 2, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AFTER 30 MINUTES OF HIGHWAY DRIVING EXITED ONTO SECONDARY ROAD TO ADD OIL FOR LOW OIL LIGHT INDICATOR. ENGINE BEGAN SMOKING IN TWO MINUTES AND LIFTING HOOD CAUSED ENGINE TO BURST INTO FLAMES. CHEMICAL FIRE RETARDANT SPRAYED WITHIN THREE MINUTES. RESULT WAS INCINERATED ALTERNATOR AND ALL CODES ALARMED. CAR TURNS OVER. FUSES GOOD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11034067October 17, 2017
UNKNOWN OR OTHER
IT'S A KNOWN FACT THE THE TRANSMISSION FOR MY MODEL YEAR 2007 HAVE A BAD VALVE BODY INSIDE THEM THAT CAN GO OUT AT ANY TIME. VOLVO KNOWS ABOUT THIS AND CHANGED OUT THE TRANSMISSION FOR THERE 2008 MODEL AND DID NOTHING ABOUT THE POIR YEARS. THE COST FOR A NEW TRANSMISSION IS WELL $5000. I JUST BOUGHT MY IN TO THE DEALERSHIP TO HAVE IT CHECKED. THE TRANSMISSION IS A FACTORY SEALED UNIT AND CAN NOT BE CHECKED. UNLESS YOU TAKE APART THE WHOLE LOWER PART OF THE CAR IN OTTO TAKE OUT THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004766July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
ON MULTIPLE OCCASIONS THE ABS WARNING LIGHT WILL COME ON AND STATE NEEDS SERVICE. THE AIR CONDITIONER WORKS INTERMITTANTLY AND THE TCS (TRACTION CONTROL SYSTEM) SOMETIMES FAILS TO COME ON. LIKE EVERYTHING ELSE, ONLY SOME OF THE TIME. PURCHASED VEHICLE WITH 180.000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823144January 29, 2016
POWER TRAIN
TRANSMISSION LONGER TO SHIFT BETWEEN GEAR SHIFTS (TAKES LONGER TO ACCELERATE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788135November 3, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN A NUTSHELL: AT APPROXIMATELY 8:35 WEDNESDAY MORNING (OCTOBER 28TH), MY VOLVO XC90 SPONTANEOUSLY CAUGHT FIRE IN THE POURING RAIN. I WAS IN THE CAR AT THE TIME. THANKFULLY NOBODY WAS HURT. TORONTO FIRE SERVICES AND TORONTO POLICE SERVICES BOTH ATTENDED THE SCENE. THE MOST FRIGHTENING PART OF THIS INCIDENT IS THE FACT THAT IT WAS COMPLETELY SPONTANEOUS AND VERY CLOSE TO THE GAS TANK! OBVIOUSLY IT WAS THE RESULT OF AN ELECTRICAL MALFUNCTION. THANKFULLY ANOTHER DRIVER ALERTED ME TO THE FACT THAT MY CAR WAS ON FIRE - AS IT WAS NOT APPARENT TO ME - AND I WAS ABLE TO LEAVE THE VEHICLE SAFELY. I SHUDDER TO THINK OF THE POTENTIALLY FATAL GAS EXPLOSION WHICH WOULD HAVE FOLLOWED, HAD WE NOT BEEN ABLE TO EXTINGUISH THE FIRE AS QUICKLY AS WE DID. PLEASE SEE LINK WITH VIDEOS AND PHOTOS OF THE INCIDENT AND RESULTING DAMAGE: HTTPS://GOO.GL/PHOTOS/JWBDABCRJDN7VXJ77
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10782503October 15, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLVO XC90. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. ON ANOTHER OCCASION, WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS STARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712702April 24, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THROUGH THE NEIGHBORHOOD, SUDDENLY THE FOLLOWING WARNINGS APPEARED: THE DASH COMPLETELY SHUT OFF, ALL INSTRUMENTS ZEROED OUT, THE AUTO A/C SHUT OFF, MY WINDOWS AND LOCKS STOPPED WORKING THE RADIO TURNED OFF. SRS FAILURE, POWER FAILURE - URGENT, BRAKE FAILURE . . . USE CAUTION STOPPING, WARNINGS APPEARED IN MY MESSAGES MENU SCREEN. THE POWER WAS FLICKERING ON AND OFF, ON AND OFF, UNTIL IT JUST SHUT OFF COMPLETELY. THANKFULLY I WAS SO CLOSE TO MY MECHANIC, THAT I JUST ROLLED DOWN THE HILL INTO THEIR DRIVEWAY. THIS CAR IS NOT SAFE. I HAD MY LITTLE GIRL IN THE CAR WITH ME. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF WE HAD BEEN ON THE FREEWAY UNABLE TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706679April 20, 2015
STEERING, ENGINE
VEHICLE WAS PARKED, WENT TO START, AND THE IGNITION SWITCH WILL NOT OPERATE. IGNITION SWITCH IS LOCKED UP, LEAVING UNABLE TO TURN KEY, PAST ACCESSORY, TO START ENGINE. VEHICLE IS UNABLE TO BE CHANGED OUT OF PARK, INTO NEUTRAL OR OTHER GEAR, TO MOVE VEHICLE. STEERING WHEEL IS LOCKED IN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649632October 24, 2014
ENGINE
WE STARTED THE CAR THERE WAS A CLICKING SOUND FROM THE ENGINE, WE DROVE FOR ABOUT 3-4 MINUTES. I NOTICED THE AC WASN'T WORKING WELL AND MY HUSBAND WHO WAS DRIVING LOOKED DOWN AT THE TEMPERATURE GAUGE AND IT WAS IN THE RED. SINCE WE WERE AT A RED LIGHT AND WE COULDN'T PULL OVER HE TURNED THE CAR OFF TO LET IT COOL DOWN. ONCE THE STOP LIGHT TURNED GREEN OTHER CARS HAD TO GO AROUND US UNTIL WE LET IT COOL DOWN ENOUGH TO RESTART AND PULL OVER. THE ENGINE WAS REALLY HOT. HE CHECKED THE COOLANT WHICH WAS FULL AND THE OIL WHICH WAS ALSO FINE. WE THEN HAD OUR VEHICLE TOWED TO THE DEALER. THE DEALER SAID IT WAS THE COOLING FAN CIRCUIT AND THEY REMOVED AND REPLACED THE COOLING FAN ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608578July 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534206August 8, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH HE ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE BEGAN MOVING FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES OVER THE COURSE OF FIVE YEARS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 09/10/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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