Saturday night, [XXX], the infotainment screen went black and all associated functions ceased including the back-up camera. I believed the car was unsafe. I took the car to the dealer, Fitzgerald Automotive in Frederick Maryland, on Monday morning and later that afternoon they called to say the F5 component went bad and is backordered. They could not give me a date when that part would come in. Cost would be $2500. Car is just 6000 miles beyond the warranty in miles and less than 4 years old. I purchased the car at Fitzgerald and have had all service done since owning the car. Cost would be $2500. There was no warning. The dealer has now had my car for 3 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
I bought the vehicle 3 years ago and currently it is at the shop to have the engine wiring harnes repaired. A few weeks ago, my dashboard started glitching. On 9/19/2026, my vehicle would not start. The check engine, EPC, low battery voltage, and traction light came on. I had to call someone to give me a jump so that my vehicle would start. It was impossible for the vehicle to keep a charge and it kept acting up in traffic. The dealership now wants to charge me about $650 for a new battery. I believe that the faulty engine wiring harness caused the battery to die prematurely and I should not have to pay for it.
No injuries · No fire · No crash
I bought the vehicle 3 years ago and currently it is at the shop to have the engine wiring harnes repaired. A few weeks ago, my dashboard started glitching. On 9/19/2026, my vehicle would not start. The check engine, EPC, low battery voltage, and traction light came on. I had to call someone to give me a jump so that my vehicle would start. It was impossible for the vehicle to keep a charge and it kept acting up in traffic. The dealership now wants to charge me about $650 for a new battery. I believe that the faulty engine wiring harness caused the battery to die prematurely and I should not have to pay for it.
No injuries · No fire · No crash
The infotainment touch screen on my 2023 Volkswagen Taos has completely blacked out and failed, leaving my backup camera entirely inoperable. This has created a severe blind-spot hazard where I cannot safely reverse. On top of this failure, the vehicle has a chronic history of being in and out of the dealership service department for unresolved fuel system problems, specifically regarding the fuel injectors and fuel lines under warranty. The dealership has repeatedly failed to permanently fix this fuel defect. Now, the car actively loses engine acceleration and drops into a dangerous slow crawl ('limp mode') at busy intersections when the air conditioning is running, forcing me to turn off the climate control just to move safely. Combined, these recurring powertrain and electrical defects create an immediate, severe safety hazard for myself and my young children while driving.
No injuries · No fire · No crash
Marietta Volkswagen diagnosed a failed 5F module; the center display screen is completely inoperative; the rearview/backup-camera image therefore does not display when the vehicle is placed in reverse; VW says the module is on national backorder with no ETA; and the vehicle is being used by a [XXX] driver. Volkswagen Customer Care has already been contacted but could not help and that the repair is covered under warranty but cannot currently be completed so the vehicle remains unrepaired and is being operated without a rear view camera display . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash