Volkswagen · Model Report
Showing safety data for the 2013 model year only.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
DSG automatic transmission started going into neutral at various speeds and driving conditions. It feels as though the clutch disengages momentarily, causing the vehicle to slow down and engine to rev. This is definitely not safe when trying to merge or drive on the highway. This is a know issue with VW DSG transmissions and warranted a safety recall on earlier vehicles. My vehicle is newer than the recall so VW has no obligation to help me. They inspected the car and told me it needed a transmission replacement, but that the transmission is no longer produced or available. I would need to source a used transmission and try my luck. It is unacceptable that VW has no liability in this issue that is known, common and a real safety issue.
No injuries · No fire · No crash
I'M ON MY WAY TO WORK ON THE HIGHWAY GOING UPHILL AND THE TEMPERATURE RED LIGHT STARTS FLASHING. I DECIDED TO SLOW DOWN BECAUSE THE FLASHING LIGHT HAD ME CONCERNED. THE TEMPERATURE GAUGE STAYED AT NORMAL POSITION SO I WAS ABLE TO BRING IT HOME. I WAITED AWHILE AND THEN CHECKED UNDER THE HOOD FOR COOLANT LEVEL AND IT WAS DOWN TO THE BOTTOM BARELY ANY LEFT. SO I BOUGHT THE RECOMMENDED COOLANT BY VW AND FILLED IT UP TO LEVEL. I DROVE THE NEXT DAY AND PARKED IN MY DRIVE WAY AND LATER THAT DAY I SAW COOLANT PUDDLE ON CONCRETE DRIPPED FROM ENGINE. I SUSPECT IT'S THE WATER PUMP AGAIN. I HAD THIS PROBLEM WITH THIS CAR BEFORE WITH COOLING SYSTEM TWICE. THE FIRST TIME THE DEALERSHIP DEALT WITH IT BY REPLACING WATER PUMP WHILE IT WAS UNDER WARRANTY. THE SECOND TIME I TOOK IT TO MECHANIC AND THEY WERE ABLE TO REPLACE WATER PUMP AND FIX THE PROBLEM. I WAS ABLE FIND THE LEAK AND TAKE PICTURES. IT SEEMS TO BE LEAKING NEAR THE WATER PUMP. SO RIGHT NOW I'M FILLING COOLANT ALMOST EVERYDAY UNTIL I CAN GET TO THE DEALERSHIP.
No injuries · No fire · No crash
I WAS DRIVING AT NORMAL HIGHWAY SPEEDS AND WHEN I WENT TO SLOW DOWN FOR A RED LIGHT MY BRAKES WERE NOT ENGAGING UNTIL MY PEDAL WAS PUSHED WELL OVER HALF WAY DOWN. THIS WAS A VERY SERIOUS ISSUE. I STARTED NOTICING THAT IF I PUMPED MY BRAKE PEDAL, THE BRAKES WOULD BECOME MORE EFFECTIVE, BUT THE VEHICLE REALLY WAS NOT SAFE. I TOOK THE CAR TO MY LOCAL TIRES PLUS REPAIR SHOP WHO BELIEVED THE BRAKE MASTER CYLINDER WAS BAD AND IT WAS REPLACED UNDER WARRANTY. ONCE THE REPAIR WAS COMPLETED I PICKED UP MY VEHICLE AND THE BRAKES STILL WERE NOT EFFECTIVELY ENGAGING. AT THAT POINT THE REAR BRAKE CALIPERS HAD GOTTEN REPLACED AND EVEN AFTER THAT, NOTHING HAD IMPROVED. TIRES PLUS DECIDED THE CAR NEEDED TO GO TO VOLKSWAGEN BECAUSE THEY COULD NOT FIGURE OUT THE ISSUE. I TOOK THE CAR TO MY LOCAL REPAIR SHOP WHO DIAGNOSED THE CAR AND INSISTED THERE WERE NO ISSUES WITH MY BRAKES AND THAT THE WAY MY BRAKE PEDAL FELT WAS NORMAL. I KNOW FOR A FACT THIS ISN'T TRUE AND THE SERVICE CENTER REFUSED TO ACKNOWLEDGE MY CONCERNS. IN RESPONSE I WAS TOLD THAT I JUST DON'T KNOW HOW BRAKES ARE SUPPOSED TO WORK AND THAT MUCH DEAD PEDAL TRAVEL IS NORMAL. I PICKED MY CAR UP AND AFTER A WEEK MY BRAKES HAD GOTTEN WORSE AND THEY CONTINUE TO GET WORSE. THE BRAKE PEDAL IS STILL NOT ENGAGING MY BRAKES UNTIL OVER HALFWAY THROUGH THE PEDAL TRAVEL AND ONCE THE BRAKES DO ENGAGE THE PEDAL IS VERY STIFF. I AGAIN EXPRESSED MY CONCERNS TO THE DEALERSHIP AND THE SERVICE ADVISOR SIMPLY YELLED AT ME AND TOLD ME THAT THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR AND THAT I NEEDED TO JUST LISTEN TO THE EXPERTS. AND YET THEY HAVE NOT DRIVEN MY CAR BECAUSE THEY DENIED TO DO SO. I HAVE TAKEN MY CAR TO TWO OTHER REPAIR SHOPS WHO INSIST THERE IS AN ISSUE BUT COULD NOT PROPERLY DIAGNOSE THE ISSUE AND INSIST VOLKSWAGEN NEEDS TO DEEPLY LOOK INTO MY CARS BRAKING SYSTEM BUT VOLKSWAGEN WON'T DO FURTHER INVESTIGATING INTO THE BRAKES.
No injuries · No fire · No crash
SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY.
No injuries · No fire · No crash
INTAKE MANIFOLD WAS REPLACED UNDER WARRANTY IN 2015. IN LATE 2019 THE VEHICLE DISPLAYED A SERVICE ENGINE WARNING WHICH TURNED OUT TO BE THE INTAKE MANIFOLD AGAIN. OUT OF WARRANTY THE SERVICE COST ME IN EXCESS OF $1000. I SEE THE WARRANTY WAS EXTENDED ON OLDER YEARS FOR THE SAME EXACT REASON BUT NOT THE 2013. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE.
No injuries · No fire · No crash