Volkswagen Beetle Complaints (2002)

165 consumer complaints on file.

#11617386October 1, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516155April 9, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
I was driving down the road an the car started accelerating all by it's self so I pulled over but every time I let off the break it acted like I had the gas to the floor. The O2 sensor wire's shorted and burnt up the ECM making the CPU light to come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406203April 3, 2021
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WITH MY DAUGHTER AND GIRLFRIEND WHEN SUDDENLY THE CAR CAUGHT AN ELECTRICAL FIRE OUT OF NOWHERE. I PULLED OVER AND CLOUDY SMOKE WAS ARISING LUCKILY THE STATE TROOPER HAD A FIRE EXTINGUISHER TO PUT IT OUT BEFORE THE CAR CAUGHT ON HEAVY FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096497May 17, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE ABS MAIN CONTROL UNIT INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE ABS WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VOLKSWAGEN OF OAKLAND, 2740 BROADWAY, OAKLAND, CA 94610) WHO STATED THAT THERE WERE NO ACTIVE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,605. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091672May 4, 2018
AIR BAGS, STRUCTURE:BODY
VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11016038August 17, 2017
SERVICE BRAKES
ABS TRACTION CONTROL SYSTEM MALFUNCTIONING, TOLD BY DEALER AND MECHANIC THAT THE CONTROL MODULE IS DEFECTIVE. THE ABS KICKS IN EVEN WHEN NOT BRAKING AND NO LIGHT ON. CAR ABRUPTLY SWERVES AS BRAKES ENGAGE ONE WHEEL ONLY. THE DEALER SAID THERE IS NO RECALL FOR MY VIN NUMBER BUT THE PART IS THE SAME NUMBER AS THE ONE FOR OTHER LISTED RECALLS. I CALLED VW AMERICA AND THEY ARE UNWILLING TO TAKE RESPONSIBILITY. THE COST TO REPLACE AND REPROGRAM THE NEW MODULE IS $2,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919283October 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915301October 11, 2016
SERVICE BRAKES
THE CAR WAS DRIVEN IN THE MORNING THEN PARKED AT MY HOME. WHEN I WENT TO USE IT AGAIN IT WILL NOT COME OUT OF PARK. THE LIGHT WILL NOT GO OUT SO THAT I CAN PULL THE GEAR SHIFT OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894695August 10, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, WATER SUDDENLY LEAKED INTO THE CABIN OF THE VEHICLE AND ONTO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893554August 5, 2016
ELECTRICAL SYSTEM
WE PURCHASE OUR 2002 VW BEATLE FROM A PRIVATE 6 YEARS AGO. WE HAVE REPLACED THE FUSE BOX ABOVE THE BATTERY ON 3 PREVIOUS OCCASIONS AS THE BOX SHORTS OUT AND MELTS CAUSING THE CAR TO TURN OFF AND NOT RESTART. THE FIRST TWO TIMES WE HAD REPAIR FACILITIES FIX THE PROBLEM TO THE TUNE OF $500 PLUS EACH TIME. THE 3RD TIME THIS HAPPENED I ORDERED THE PART ON LINE AND DID THE REPAIR MYSELF. WELL IT JUST BURNED OUT AGAIN THIS WEEK WHICH NOW MAKES 4 TIMES IN A 6 YEAR HISTORY THIS HAS OCCURRED. I TALKED WITH VW CONCERNING THIS AND THEY SAID THE CABLE WAS TOO SMALL WHEN VW FIRST MANUFACTURED THE CAR. SO THE 3RD TIME IT WENT OUT I REPLACED THE SO CALLED FAULTY CABLE AS WELL. WELL I GUESS THAT WASN'T THE PROBLEM AS I SAID IT NOW BURNED UP AGAIN AND THAT WAS REPLACING THE CABLE AND GOING TO A LARGER GAGE SIZE WIRE THAT VW SUGGESTED. NOT WHAT SHOULD I JUST EXPECT IT TO HAPPEN AGAIN. NEEDLESS TO SAY I HAVE SEEN THIS SAME COMPLAINT SEVERAL TIMES WHEN IS VW GOING TO STAND UP AND TAKE RESPONSIBILITY. I KNOW HAVE SPENT OVER $1500 FIXING THE SAME THING NOW FOR THE 4TH TIME. VERY DISAPPOINTING VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884900July 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DIED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED SEVERAL OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. ...UPDATED 08/15/16 *BF THE CONSUMER STATED THE ALTERNATOR WAS REPLACED AND THE BATTERY WAS CHARGED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864673May 12, 2016
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853113April 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHEN I DRIVE THE CAR GO SLOW THEN FAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845673March 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723143June 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PREVIOUSLY REPLACED THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715573May 11, 2015
AIR BAGS
I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10658624November 17, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641558October 5, 2014
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE SMELL ISSUE, AND THE AIR BAG/SEAT BELT ISSUE. ALSO CRUISE CONTROL ISSUE, BECAUSE I HAVE BEEN TOLD IT IS ASSOCIATED WITH THE ELECTRICAL PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10629523August 30, 2014
AIR BAGS
ON FRIDAY, AUGUST 15, 2014 AT 12:19 PM, I REAR ENDED A TOYOTA HIGHLANDER AT A SPEED OF ABOUT 30 MPH. MY PASSENGER WAS NOT WEARING A SEAT BELT AT THE TIME OF THE ACCIDENT AND ON IMPACT MY PASSENGER WAS EJECTED OUT OF THE SEAT AND SMASHED HER HEAD OFF THE WINDSHIELD AND THEN ONTO THE DASHBOARD. ALSO SHE HIT HER LEGS OFF THE GLOVE BOX HARD ENOUGH THAT SHE COULD NOT WALK AFTER THE ACCIDENT. THE WINDSHIELD IS SMASHED AND THE GLOVE BOX DOOR IS BROKEN. I ON THE OTHER HAND HAD MY SEAT BELT ON, BUT MY SIDE OF THE CAR HAD SUSTAINED THE MOST DAMAGE, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10607529July 1, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
ON JUNE 13TH I WAS DRIVING MY CAR AND I WENT TO TURN OFF THE AC AND IT MADE A LOUD CLICKING NOISE, AFTER THE NOISE THE AC WOULDN'T TURN OFF SO I ENDED UP DRIVING 3 HOURS WITH THE AC FULL BLAST. A FEW DAYS AFTER THIS I WAS ABLE TO TURN OFF THE AC, AND LEFT IT LIKE THIS FOR ABOUT 2 WEEKS. AT THIS POINT THE MIDDLE KNOB WAS STUCK AND THE AC WOULD RANDOMLY WORK AND NO LONGER WOULD TURN AT ALL. ON JUNE 30TH AS I WAS LEAVING THE PARKING LOT OF MY APARTMENT AND WENT TO TURNED ON THE AC, IT MADE A WEIRD NOISE BUT I CONTINUED DRIVING ANYWAYS. THE AC STOPPED WORKING SO I TURNED THE KNOB AGAIN AND I STARTED GETTING A BURNING SMELL, I LOOKED DOWN AND SAW SMOKE COMING OUT FROM BEHIND THE KNOB SO I DROVE BACK TO MY APARTMENT BECAUSE I DECIDED IT WASN'T SAFE TO DRIVE ON THE FREEWAY. IN A MATTER OF A MINUTE THE SMOKE GOT WORSE AND STARTED COMING OUT FROM THE ENTIRE AREA UNDER MY RADIO. I PARKED MY CAR ONCE I GOT BACK HOME AND STOOD OUTSIDE AS I ALLOWED MY CAR TO AIR OUT, NOT LONG AFTER THIS I SAW FLAMES COMING OUT FROM THE MIDDLE KNOB AND GROWING BIGGER. I WAS LUCKILY ABLE TO PUT IT OUT WITH A CUP OF WATER AND WAS FORCED TO CALL 911 TO MAKE SURE THE FIRE WAS COMPLETELY OUT. THIS IS ONE OF THE WORST EXPERIENCES THAT HAS EVER HAPPENED TO ME AND IT WAS TERRIFYING, IF I DIDN'T HAVE A CUP OF WATER AT THE TIME THE FIRE COULD HAVE EASILY BURNED UP THE REST OF MY CAR IN A MATTER OF SECONDS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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