Toyota RAV4 Complaints (2025)

106 consumer complaints on file.

#11773141October 23, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
was parking car in parking space when applying brakes the car revved up and lunged forward hitting a curb and with foot more firmly pressing brake pedal the car revved up more lunged forward with enough force to jump the curb and ran into a dirt embankment stopping the car. There were no warning lights, messages or other symptoms of a problem. The vehicle has not been inspected but am working on getting it inspected by a investigator. The investigation has only begun so have no information on what or why this happened.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11771362October 15, 2026
AIR BAGS, UNKNOWN OR OTHER
I was in a vehicle accident a person turned in front of me and struck the passenger side front we were injured I got slung into the side of the door and it was pretty bad damage I would say in the front and pass. side of the car. EMS suggested that I file a complaint because she said those airbags should’ve deployed and they did not.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11770529October 12, 2026
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
WHEN COMING TO A STOP AND THE BREAK PEDDLE IS APPLIED THE GAS ACCERERATES WITHOUT TOUCHING THE GAS PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767828September 29, 2026
VEHICLE SPEED CONTROL
The contact owns a 2025 Toyota Rav4. The contact stated that while driving approximately 2-3 MPH in a parking garage, the vehicle unintendedly accelerated and crashed into a cement pillar. The vehicle had lunged forward previously. There was smoke or steam coming from the vehicle after the crash. The vehicle was driven in hybrid mode out of the parking garage and was eventually towed to the local dealer. The contact was sore, and medical attention was provided by a doctor. The Toyota manufacturer brand engagement center was contacted by phone and opened a case. The insurance company was contacted, and the adjuster was scheduled to inspect the vehicle. The failure mileage was approximately 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11765983September 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
What component or system failed or malfunctioned, and is it available for inspection upon request? The concern involves the vehicle's Toyota Safety Sense (TSS) active safety systems, specifically Lane Tracing Assist (LTA), Steering wheel assistance and the Pre-Collision System (PCS) with Dynamic Radar Cruise Control (DRCC).The suspected systems/components involved include the forward-facing camera, front radar sensor, steering assistance/LTA system, and related ADAS software calibration. The vehicle is available for inspection upon request. The issue is with system performance during operation, not a visible physical component failure. How was your safety or the safety of others put at risk? While driving on highways or non-highways with clear lane markings and LTA/DRCC activated, the vehicle has shown inconsistent lane-centering behavior. The vehicle can weave within the lane and has drifted toward an adjacent lane without intentional steering input from me. This creates concern about unintended lane departure and reduced driver confidence in a safety assistance feature.I also have concerns regarding the Pre-Collision System's ability to detect stopped vehicles ahead early enough to provide appropriate warning or automatic braking intervention. A delayed response from an active safety system could increase the risk of a collision. Has the problem been reproduced or confirmed by a dealer or independent service center? I have reported the concern to the Longo Toyota dealership multiple times in Prosper, Texas. The dealership inspection identified. However, to my knowledge, the dealer has not successfully reproduced or documented the specific driving conditions required to observe the issue (highway or non-highway driving with LTA/DRCC active) with me present. The issue continues after the service visit. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only Toyota Dealership inspected No warnings displayed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764345September 15, 2026
UNKNOWN OR OTHER
Nothing happened to the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762671September 8, 2026
STEERING, SUSPENSION
Steering wheel showing red signal on the dashboard, and sometimes, when I park and want to restart the car , steering wheel block, not letting me start my car. Steering wheel block start about 5 months after I purchased the car and happened on August 2026.Steering wheel showing red signal start on July.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762637September 7, 2026
ELECTRICAL SYSTEM, ENGINE
On August 25, 2026 when I went to turn my vehicle on in the morning, and I started to drive the vehicle alert the LTA malfunction Visit your dealer on the dash. Call dealer and scheduled service for the next day August 26, 2026. In the morning I went to go start my vehicle to take it in and it wont start at this point on the dashboard was showing Not Ready to Drive and it would not start and I reached out again to the dealer and the had roadside assistance to tow the vehicle in to the dealer. When roadside assistance I gave him my keys and the vehicle started up but now vehicle dash alerted Drive-start Control Malfunction visit your dealer. Roadside did nothing but up the key in the ignition. Vehicle once towed to the dealer was running and no alerts showed on the dashboard and the dealer informed that the multi- point vehicle everything checked out. Jayleen informed that tech ran the computer and saw the alert but could not do no repair due to at the time of service there was no sign on the dash and if where to happen to bring the vehicle in to the dealer. Jayleen also mention that wire my have been chewed.I asked it they inspected for that, she informed No due to no alerts where I dashboard. Then she when on to say that it was my dash camera that was draining my battery. I mention to her that the vehicle was not coming in for battery issues. So I uninstalled my dash camera to see if that was the issues. My vehicel has been parked mostly. Now today September 7,2026 car did not start and show pre-Collision System Malfuntion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761309September 1, 2026
VISIBILITY/WIPER
My windshield spontaneously cracked from the outside frame down 10 inches and then across the glass through site line of driver. There was no outside influence (Rock chip and etc) I am not the first RAV4 owner to experience this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761382September 1, 2026
EXTERIOR LIGHTING, SERVICE BRAKES, ENGINE
Driving my one owner 2025 Rav 4 Hybrid- pulling into a parking spot while gently pressing on the brake to slow car. Car was slowing then suddenly accelerated while brake pedal still being pressed, lunged forward and hit a wall in front of the parking space. No warning lamps/alarms went off and drivers seat belt did not engage. Called dealership to report incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760742August 30, 2026
STRUCTURE:BODY
The moonroof on my car spontaneously shattered while I was driving on the highway. It made a very loud noise like a large object hitting the top of my car. There was no prior warning and no other vehicles were close to me at the time. I was not driving under a bridge or overpass. The sliding roof panel was closed, but I heard wind and there was shattered glass on the top of sliding roof panel. If it had been open, passengers would have had been showered in broken glass. The glass pieces went flying across the roof and scratched the paint. I took the car to a glass shop and the Toyota dealership. Toyota inspected it for defects in the seal/gasket that holds the moonroof, but found nothing. Our insurance company did cover replacing the moonroof glass and the paint damage. This happened at the end of February on a very cold & clear day (about -15 degrees), so I had auto-started and warmed up my car before driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760678August 29, 2026
VISIBILITY/WIPER
On August 29, 2026, at approximately 9:04 PM, my vehicle was turned off and parked in my driveway. I entered the driver’s side of the vehicle and closed the driver’s door normally. Immediately after the door was closed, the rear windshield/back glass completely shattered without warning. There was no known impact to the rear windshield at the time of the incident. The outside temperature was approximately 76°F with 85% humidity, and the incident occurred after dark. I did not notice any warning lights, messages, visible damage, or other symptoms before the glass shattered. The sudden failure created a safety risk because shattered glass could strike or injure vehicle occupants and left the vehicle without an intact rear windshield. The cause of the failure is UNKNOWN at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759163August 24, 2026
STRUCTURE:BODY
I purchased my vehicle new from the dealership in 2025. After driving the vehicle for several months I noticed the back seat floors were filling with road dirt and debris. I also noticed water was getting into the doors frames. This will certainly cause rust to the doors early on. I made an appointment with the dealership to investigate the problem, and looked forward to them resolving the issues. The dealership had the regional tech person (FTS) come out to look into the matter. I was told there was nothing they could do it was part of the car design. I expressed it was a design flaw that needs to be addressed. I have reached out to Toyota Brand Engagement Center (7/29/26), and received no follow-up to date. I would to request an investigation into these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756950August 14, 2026
UNKNOWN OR OTHER
I was driving on a 4 lane highway heading north bound in the right hand lane with my sister in the passenger seat both wearing seat belts traveling at approximately 55-60 miles per hour. Traffic was light. At the time of the incident other cars were at least 1/2 mile in front of me with no car close behind me and no one passing me. There were also no overpasses at the time of the incident. I heard what sounded as a large and loud explosion. The car continued to drive just fine but within minutes I realized the panoramic sunroof roof exploded. My exit was approximately 1 mile from the incident and I live 1/2 mile from that exit so I continued driving to my driveway. I continued hearing what sounded like ice cubes cracking after being placed in a warm liquid. The window was completely shattered and all the frame was out of the window laying on the top of my car. I made calls to my insurance, Toyota corporate in [XXX], my specific car dealer where I purchased and service my vehicle and XXX. The incident happened on Wednesday XXX at 1:15pm. Photos were sent to Toyota corporate. The car was towed that day to my dealer and was inspected Thursday XXX by my insurance adjuster. It is currently being inspected by my Toyota dealer. I’m currently waiting for a call from my car dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756736August 13, 2026
EXTERIOR LIGHTING
This is not about my car. It is about other cars. I have seen multiple SUVs traveling on the highway with their front lights on, but no rear lights. This happened the other day when it was dark and with heavy rain. This is a safety issue. A Gemini AI search says this is a problem with many new cars. It is a switch setting error. You need to correct this situation before someone gets rear ended. There should be no switch setting that allows driving with front but no back lights, or at least there should be a warning light on the dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755990August 10, 2026
UNKNOWN OR OTHER
While driving with apple carplay and maps displayed for directions, Toyota's Experience Drive Connect screen appears on display. The only way to get back to navigation is to pull over shut the car off, or reboot the display by holding the volume button in. It's a safety issue— a driver distraction The owner is held captive with the advertising until they buy a subscription, over and over again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754928August 5, 2026
VEHICLE SPEED CONTROL
The contact owns a 2025 Toyota RAV4 Plug-in Hybrid. The contact stated that while attempting to shift from drive(D) to park(P) in a parking spot with the brake pedal depressed, the vehicle unintendedly accelerated and struck a tree. The contact stated that the passenger simultaneously opened the passenger’s side door but still had the seat belt buckled. While attempting to exit the vehicle, the vehicle crashed into a tree, where it came to a stop. The passenger sustained head and shoulder injuries. Medical attention was required. A Police report was not filed. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that a technician would be sent to read the Event Data Recorder. The failure mileage was 75,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11755096August 5, 2026
VISIBILITY/WIPER
Driving at 70mph on the freeway when the rear windshield blew out. Seemingly for no reason. Didn't sound like anything hit the windshield, just the pop of the glass. Seems like a defective windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754305August 2, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On July 31, 2026, while traveling approximately 55 mph on a Maryland highway, my 2025 Toyota RAV4 unexpectedly lost power and shut off while in motion. There was no check-engine warning before the failure. The vehicle became disabled in a travel lane. Police responded, and the lane had to be closed because the vehicle could not be safely moved. There was no crash, fire, or injury. The vehicle was taken to an authorized Toyota dealership. The dealer documented that it had “shut off mid drive,” reported finding no codes in the engine ECU, and performed service campaign 26TC03 concerning an incorrect mass airflow sensor reading. The dealer replaced a radiator air guide and stated that the vehicle should return for further diagnosis if it stalled again. On August 2, only approximately 36 miles after that service, the vehicle failed to restart at approximately 40,529 miles and required a jump. LTA and pre-collision system malfunction warnings appeared. The pre-collision warning returned while the vehicle was moving, and the Toyota connected app also recorded the malfunction. The vehicle was then towed back to the dealership and is available for inspection. The cause remains unknown. The concern involves an intermittent engine shutdown/no-start condition, a possible 12-volt electrical or charging-system failure, and the loss of forward-collision and lane-assistance functions. The dealer’s prior multipoint inspection marked the battery as acceptable, but no actual CCA battery-test result was documented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754205August 1, 2026
UNKNOWN OR OTHER, SERVICE BRAKES, VEHICLE SPEED CONTROL
On XXX; I drove to [XXX] from [XXX], with a friend for a luncheon. I pulled into the restaurant parking lot to park my car. It was a sunny day and the parking lot was paved. I made a right turn into a parking space, I was applying the brakes and coasting into the space. I was about 1/3 of the way into the space when I felt the loss of brake tension. Then the car revs loudly; suddenly and unexpectedly the car accelerates forward as I was still pressing down on the brakes. I pushed the brakes as hard as I could until the car stopped, but not until it had jumped a small curb, onto the dirt and bushes in front of the parking space. I stopped the car before it hit a fence behind the bushes. The impact bent my license plate but no other damage to the car was noted even though the front end of the car was more than halfway in the bushes. There were skid marks noted on the parking lot pavement from my car . I had held the steering wheel so tight that I tweaked my right wrist which is now sore. Had there been a solid wall facing us we could have been killed. I called SF Toyota to explain what had happened and to ask if they knew anything about the unexpected engine acceleration and brake failure. Their response was vague and they really didn't know. They did not ask that I bring the vehicle in for inspection; nor did they state that I should not drive it. After lunch, with much hesitation, I drove my friend and I back to [XXX]. The car was not driven again until the next morning when I took it to the Service Dept. of SF Toyota. On XXX SF Toyota advised they are awaiting vehicle inspection from a corporate Toyota representative. Toyota Corp. has assigned the incident Case Nos. XXX and XXX. I have asked both Toyota Corp. and SF Toyota for a free loaner. They will not grant this pending their investigation. No warning lamps, messages, etc. appeared. I do not know when Toyota Corp. will send their rep. No ETA for repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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